Denny's’s earns a 1.6-star rating from 245 reviews, showing that the majority of diners are dissatisfied with their meals.
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Service
I ordered online and was informed my food would be ready at appx. 212am. At that time I arrived and was asked to sit down. Another waitress later came to check on the table next to me but only looked at me and left. Later when she came to assist other tables, she asked what I wanted. I informed her that my food should be ready as I had pre ordered. She...
Read full review of Denny'sMy experience @ store #8681 Palestine,Texas
To Whom it May Concern, I'm contacting you in regards to my experience at your Palestine location. I am a 33 year old woman and I must say that this was one of the worse customer service experiences that I have had in my lifetime. Upon entering the establishment there weren't any employees out on the floor, my children and I stood and waited for someone...
Read full review of Denny'sGeneral manager
Tuesday June 8 between 2-3pm, I came in to eat at your Clifton location, the entire crew was in the back having a meeting and we could hear the General Manager screaming at the employees saying "Seniority doesn't matter!" As a former business owner, Seniority and hard work go hand in hand. If an employee has been with a Company for a number of years, It...
Read full review of Denny'sProduct
On April 4th 2021, 7:15 am we decided to splurge on Easter breakfast after sunrise service at Denny. We beat the crowd and were seated quickly. The hostess was fantastic. But the food would not be rated as well. After a long wait we were served hash potatoes with a couple sprinkles of unmelted cheese. Inedible the cheese couldn't melt because the potatoe...
Read full review of Denny'sFood
Good morning. I just received my delivery from Denny's. I ordered the all American slam. As I opened my tray, I noticed right away my hash browns were burned. Thought I would give it a try instead of judging by the looks of it, but they did not taste good either. I also had an issue with the bacon. It had a different taste and texture. I understand it i...
Experience 312-21
Upon a tree I was ignored by Christine said that I can wait in line much longer than necessary to be forced to wait for over an hour for my omelet to be prepared watching a very large very angry white man with tickets or all together ignore questions from his teammates. Tech number two inches he joins cook number one and their mission to destroy the service today. Many are suffering due to the pandemic and are out of work while this associate somehow has clicked by and moves with no purpose with no motivation at his very very slow speed. For him to curse at your other employees and a dining room filled with your gas seems to me to be completely inappropriate I personally watch the table with small children get up and leave do the behavior of this person. I I truly hope something is done about the problem and Russellville Arkansas with your overweight Cooks with the attitude problems how dare they speak to their team members with such disdain I hope someone somewhere in that company can reach out and Coach this this restaurant. Not only was he inappropriate and rude I never even got my food the audacity apparently the time and money of dennys guests is so much less important to this disgraceful excuse for a cook than his own peace to move at his place. DISGRACEFUL
Desired outcome: .
Horrible service
I called to order and got hung up on while trying to order and then tried to get through for 20 minutes straight before I got any help to order my food. Then I got over cooked food and specifically asked for no seasoning on my potatoes and asked for butter and well they gave me over cooked seasoned potatoes no butter and like 2 bites of eggs. And my chicken tenders were extremely overcooked and dried out.
Read full review of Denny'sCustomer service and food
Dear Sir or Madame: I attempted to use the Denny's online complaint form but the website is not working. I believe you should know what happened to me last night on 2/12/2021 when I went to the Denny's located at 18750 Herndon Oak Grove, Oak Grove, Kentucky 42262 - Simply to have dinner. The experience was extremely bizarre and seemed more like a hate...
Read full review of Denny'sService
Waited an hour for our dinner! 3 of the 4 orders were wrong. Asked for over easy eggs, they were scrambled! The sizzling skillet was the wrong one! Took an extra 5 minutes to get hot wings and the were almost burnt, after asking for celery they said there wasn't any. Then to top things off asked for the crepes with strawberries dish, can back i've about 15...
Read full review of Denny'sI am complaining about the Manager Pablo Garcia
You should educate this person sending to school for learning customer service . Every time I come to this place he looks in a bad mood, if a have a question regarding the food or anything he doesn't like to be asked, Why ? I work in a place that I have to do customer service all day and I know what I talking about! I like Denny's if you don't do a change...
Read full review of Denny'sService
Me and my wife came in on March 14, 2020 around 1:00-1:30. And the Unprofessional Manager Mendez offer us an orange juice. The food already took awhile for it to come out. And when Heather brought the food said they had to make some more wings because one dropped on the floor. So my orange juice was gone she never offered us an refilled. So I asked her could I get a refilled and her responses was oh I would have to charge you for an refill. And I told her I didn't know because the manager didn't mention it to us from the beginning. So I asked her could I just get a drink. And her responses was I would have to charge you for a drink. So me and my wife decided to leave not eat or out food. And asked could we talk to the manager and we explain to him what was going on so we get the police called on us for no odd reason because I told him we don't won't our food and didn't even get to eat it or take it with us because by the time he was doing all talking and talking to the police officer the waitress was throwing our food away. And it's also unprofessional for her to be serving food selling like cigarette smoke. And I might be thinking about filling a lawsuit
outrageous prices
end of an era i, ve been a Dennys customer for 45yrs, but that has came to an end whoever is running your corp. is running it into the ground, i used to search out a Dennys but from here on out will never go again and will disuade anyone i can ...
when my wife and i cant even get breakfast for under 40.00 theres somthing wrong and not to mention the portions have become minuscule and the prices are like you are eating filet minion, you guy, s have truley gone off the deep end you should be ashamed of yourself!
Would not accept my Iphone coupon 20%
Visit to Denny's in Springdale, Ar on 2/17/2020, was a horrible experience for the following reasons: 1. Juana was rude and flippant 2. English was very limited, speaking and understanding 3. Refused to accept my 20% discount coupon on my IPhone with barcode and said it had to be printed. No problem at any other stores. When shown on the phone, it ha...
Read full review of Denny'spoor service
My husband and I went to the Denny's in Rolla Missouri. the waitress came to our table after we had been seating for a while she took our order my order came without the biscuit she said she'd be back, my husband asked for a second cup of coffee she spilt it all over the floor and didn't even bother to wipe the floor so somebody could have slipped and fell...
Read full review of Denny'smanagement/ customer service
My friend Stephanie and her husband came to this location while job hunting in order to fill out applications. When they asked the manager on duty, a man named Robert, for applications he told them that he would not hire "trash" like them because they do not have a permanent address at the moment. He then called the police and attempted to have them...
Read full review of Denny'sservice
I order the grand slam special with unlimited pancakes. When I requested more the server forgot to bring them. After waiting for 15 mins, the cook rushed to the table but I told him too late and Ineed them to go since the wait was too long, he told me he would bring a container but didn't and wasted showed up finally and told me I couldn't take them, I would never go back to Denny again thank you
Read full review of Denny'sfood/ shift manager
At 6:00 am /12-27-2019 A coworker and I stopped at #8174 for breakfast. The poor waitress was overwhelmed by all the customers. She was alone with one cook. As I noticed she was leaving I called her over and gave her a cash tip. The man who took over her tables had just came in to work. When our food was served it was cold and he was not interested in the...
Read full review of Denny'sworst service
I went to the location the manager is a very rude person acted like ok was wrong when I notified her that she sat a party before she sat is we were waiting around 1 hour continued to tell is that they were waiting for a table. Nothing asked for the managers phone number she went to the back never ce back. This is the worst customer service I have had Terry...
Read full review of Denny'spaulina a server
I don't know Pauline is a real name because security guard told me that she would not tell me it my complaint on 12 11 2019 6:15 am I came in to grab me a bite to eat like I normally do I stood there for about 5 to 10 minutes DeSoto acknowledge me she made eye contact with me she was standing over there at the bar talking but no help so I decided to grab a...
Read full review of Denny'sfood was cold
First off was seated quickly so that was the only good thing about are visit. Waited almost 10 mins no server came to are table. So i flagged a server down she then waited on us. After ordering are food it was cold. I said something to a server and she did offer to replace are food. But at this point i am irritated and said no. I did ask for a manager to let him know amd he didnt have much to say.i quiet going to this location because serve is bad and i really dont like the menu options.
Denny's Reviews 0
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About Denny's
Denny's menu offers a wide range of dishes, including classic American breakfast items like pancakes, waffles, and eggs. The restaurant also serves burgers, sandwiches, salads, and entrees like steak, chicken, and seafood. Denny's is also known for its signature dishes like the Grand Slam breakfast, which includes two pancakes, two eggs, two bacon strips, and two sausage links.
In addition to its menu, Denny's is also known for its affordable prices. The restaurant chain offers a variety of deals and promotions throughout the year, making it a budget-friendly option for families and individuals. Denny's also offers a rewards program, where customers can earn points for their purchases and redeem them for free meals and other rewards.
Denny's has also made efforts to cater to different dietary needs and preferences. The restaurant chain offers gluten-free options, vegetarian and vegan options, and dishes that are lower in calories and fat. Denny's has also made a commitment to using fresh, high-quality ingredients in its dishes, which has helped to improve the overall quality of its menu.
Overall, Denny's is a popular restaurant chain that offers a wide range of dishes at affordable prices. With its 24/7 service, diverse menu, and commitment to quality ingredients, Denny's is a great option for anyone looking for a casual dining experience.
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Overview of Denny's complaint handling
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Denny's Contacts
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Denny's phone numbers+1 (682) 348-5018+1 (682) 348-5018Click up if you have successfully reached Denny's by calling +1 (682) 348-5018 phone number 0 0 users reported that they have successfully reached Denny's by calling +1 (682) 348-5018 phone number Click down if you have unsuccessfully reached Denny's by calling +1 (682) 348-5018 phone number 0 0 users reported that they have UNsuccessfully reached Denny's by calling +1 (682) 348-5018 phone numberMedia Contact+1 (864) 597-8403+1 (864) 597-8403Click up if you have successfully reached Denny's by calling +1 (864) 597-8403 phone number 0 0 users reported that they have successfully reached Denny's by calling +1 (864) 597-8403 phone number Click down if you have unsuccessfully reached Denny's by calling +1 (864) 597-8403 phone number 0 0 users reported that they have UNsuccessfully reached Denny's by calling +1 (864) 597-8403 phone numberSenior Vice President Of Global+1 (770) 777-0796+1 (770) 777-0796Click up if you have successfully reached Denny's by calling +1 (770) 777-0796 phone number 0 0 users reported that they have successfully reached Denny's by calling +1 (770) 777-0796 phone number Click down if you have unsuccessfully reached Denny's by calling +1 (770) 777-0796 phone number 0 0 users reported that they have UNsuccessfully reached Denny's by calling +1 (770) 777-0796 phone numberMedia Contact+1 (800) 733-6697+1 (800) 733-6697Click up if you have successfully reached Denny's by calling +1 (800) 733-6697 phone number 0 0 users reported that they have successfully reached Denny's by calling +1 (800) 733-6697 phone number Click down if you have unsuccessfully reached Denny's by calling +1 (800) 733-6697 phone number 0 0 users reported that they have UNsuccessfully reached Denny's by calling +1 (800) 733-6697 phone numberGuest Services
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Denny's emailshelpdesk@dennys.com100%Confidence score: 100%Supportlegal@dennys.com100%Confidence score: 100%
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Denny's address203 East Main Street, Spartanburg, Indiana, 29319, United States
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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