DISH Network
Reviews and Complaints

I have called and calledto no avail.To start with when installed the guy was super nice left cable uncovered, I a 63 year old disabled woman went and buried cable.Second time adding a joey in childrens room, I guess he didnt want to get dirty, didnt pay attension untill he left he riged it put screwin my new paneling an cord is just hunging from tv. I called and they tried to help me fix my on and said if we send some one it will coast me $95 ... Bout to be done with all of this ,

X rated movies are showing up under free movies again that are not blocked to children.

On Dish Network, when you go to the on demand section, under free movies there are X rated movies listed. One is Erotic Eats and the other is Erotic Couture. Kids can access these movies without any restrictions even though I have parental blocking on for nudity and adult programs.

You made me wait for your 20 dollar box, and changed me for waiting 70 dollars. I paid 1 dollar and said to come fix my roof you people mis drilled holes in my roof that need to be repaired. And I will pay. I said over and over. You tuned me into collecting. If this is resolved quickly I am going to file a small claims. I’m retired can’t get on the roof. But have plenty of time to get justice..

Hope to resolve this matter soon. Thank you Norm Brewer

On 9\15 a payment was taken out of my account then three days later another payment was taken out. I called them and told me they would refund it, but it will take up to 17 days to receive it. Well, here it is 11\07 and still no refund I have talked to them and told me it was processed on 9\18. That's all the info that they have and for me to talk to my bank. They told me to wait 17 days for refund.

Dish charged for Pay per view for a fight that neither my husband or I ordered or watch and refused to credit us 53 dollars in October of 2023.

They were extremely unprofessional on the phone and refused to put us thru to a manager.

We have been a customer for 25+ years and have never had issues but the customer service is unacceptable especially for a customer with this history with Dish.

Dish should QUIT paying ACTORS to do their commercials & give the customers credit for these overpaid people.

David Bromstad is DISGUSTING! & embarrassing. You are PUSHING this gay guy on your customers. Shame on you.

You should label ANY AND ALL movies with a rating have GAY & LESBIAN scenes in them or put in the INFO about the movies that there are Gays & Lesbians in them. Please quit pushing this type of lifestyle on people. If you want this type of crap shown to people, make a QUEER channel so that only these types of movies are on them. Frustrating to be watching a movie & BAM there are queers kissing or hugging or holding hands, etc. Please quit doing this to us!

I called from an internet site of dish around the beginning of September. they told me that there was a $300 gift card for signing up. I completed the sign up, and have been billed twice, but still no card. Called today 10/30, and they said there's no gift card associated with my account, and they cannot do anything about it unless I have a information that was sent through the mail. I don't have anything like that. So was this just an enticement to get people to change.

We have our channels blocked for nudity but there are a lot of channels that don't have nudity that are showing blocked, for example the Hallmark Channel, LMN and others. When you enter the code you can watch these programs and there is no nudity in them. Please fix this issue so other family members can watch programs that have no nudity.

I keep getting a message saying you need more information but it doesn't say what additional information you need.

I am having and have had problems with my Dish dvr systems playback. when I try to play back recordings the picture scrambles and distorts. Like I said I've been having these problems for years and when I complain to Dish customer service they just send out another ( repaired ) unit and before to long it starts distorting again. Every program that I have recorded is now lost and I'm sick and tired of their run around.

Ok so here it goes when the lady came to my door and said would like a $300 gift card to switch from direct tv to dish. I said ok but my mom would like it in her name the lady said ok. That didn't happen was told a 2yrs price lock that needed happen. I have been since June trying to get the gift card i was promised everytime i call its a different story. Im never going to get it they straight up lied dish blames caliber smart they blame dish they all lie i wish never switcted wish i could cancel but can't with out getting charged. Would never ever recommend dish to anyone it's a big scam a joke. It bite's a company that has to lie to get customers isn't a very good company

This joey keeps cutting out starts when the guide disappears, then the screen turns black a message said your joey is not connected to the internet. please unplug to reset nothing happens then try troubleshooting steps this happens two to three time a week last time this happen the agent from dish said they will replace the joey this one is located in the bedroom . they want me to trouble shoot which i did over and over so they what to charge me $99 for a tec to come out the chats agent disconnected the chat twice gilbert then Amanda all i ask that they send out a new joey or remove on joey from my account and i would take joey from the basement and move to the bedroom how more times do i have to deal with this iam keeping up with my agreement dish will not they charge for the rental if i owned the joey that would be different if this is not resolved will cancel the service .

Stopped Dish on 9/23/23. Received email from Dish that they received equipment on 9/25/23. Showed message on account page that "You have a credit balance of $97.23 on your account". Paid $168.05 For service through 10/17/23. Called an agent named Chan on 9/28/23 to ask when I would receive the $97.23 in my checking account. He stated it would be there by 9/29/23. No deposit by 10/5/23. Called Dish again, Agent asked for "code" and could not help me without it. Could not find "code" as service had been cancelled.

I discontinued my service shortly after signing up, not realizing that my whole local sports network was blacked out. I paid the disconnect fee with a personal check after receiving a nasty statement, but Dish then charged that same amount to my credit card for a duplicate payment. I was ‘promised’ a refund by a David Rikkers, a corporate case manager, but over 3 months later I have not received any payment. I keep contacting them and getting nothing but run-around and lies by their employees.

I signed up for Dish RV Service in May 2023 I own my Equipment. This was a pay as you go service so the months you dont use it you dont pay. Well I recieved a Bill that i did not know about yesterday from dish stating I owe $195 for me Satellite service. I called dish 3 times and they said they sent my bill to collections when this is a pay as you go account. I need help on what I can do to get this taken care of as I refuse to pay a bill for pay as you go services. Dish is a HORRIBLE company to even try to deal with!

I sent my May 21, 2023 AT&T bill to Dish as part of the process of obtaining a $300.00 gift card for switching from Direct TV to Dish TV. I was told I would receive the card after making 3 monthly payments. I pay the bill automatically using my credit card. (Dish autopay).

After making 3 payments I contacted Dish. I receive the runaround and was eventually told my time to apply for the card had expired. However, I was told I would receive a $100.00 credit on my next monthly bill. As you can probably guess the credit did not happen!

I had updated my packages in July of 2022. I never requested a sports package. In the meantime we went through hurricane Ian in Fla and were flooded out of our home so I wasn’t keeping up with what was going on with my dish package. I suspended it until we got back in our home in December 2022. In talking with reps at dish I find out it was a free promotion at the time for 3 months. As I said I would not have ordered a sports package even if it was free as we don’t watch ANY sports.

I was trying to get reimbursed for this package we never used and didn’t want.

We have had enough problems this last year with our home being mostly destroyed and I didn’t need this added expense.

We have been a dish customer for several years but we are not happy now.

Thanks for any help you can offer.