Dollar General’s earns a 1.2-star rating from 3853 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
general manager stealing
This is a copy of the message I sent to Dollar General and if I receive a reply it will be posted as well. Although I doubt that I will get one and if I actually do I will probably receive some generic "we are sorry for your experience" reply. I wanted to let you know that you have a Manager employed at the Wyoming, IL location who may be stealing. I also...
Read full review of Dollar General# managers hitting on customers
upon [protected] My husband went in the store to get some medical for my child.He came out very MAD. I ask hem what was he talking to the manager for. He told me that one of the manager in the store ask hem hem if he sopke spanish. My husband said yes.He ask hem to come to the back of the store.So my husband was thinking he wand hem to tell some one some...
Read full review of Dollar General and 2 commentscashier
I entered the store, visible employee, said good morning, amended to good afternoon. I was accompanied by my husband who is white. I am a black female. I had no purse or coat as its summer in Texas. sweats so no pockets. The cashier followed me to the aisle I was in, busily doing nothing, just looking at the shelves. I dismissed it as coincidence but as she...
Read full review of Dollar Generaleverything
So far, I am 22 years old, I have worked retail since I have been 16, I have worked for many other business like shopko, pamida, caseys general stores (At casey's I was able to obtain a assistant managers posistion) , and now dollar general... Dg so far has to be the worst store I have ever worked for, I have more experience than most of the people working there and yet was hired on as a key carrier, but still haven't even been promoted to that posisition so I wonder when or if that will happen, the lack of trust the entire company sees in employees is unbelievable, there is no need my jacket/lunch pail needs to be searched when my shift is over to see if I have stole anything, the dm makes a point to come into the store to watch the employees on the security cameras to see if we are doing anything wrong. The company policy where I cannot have something to drink with me at the register, that it has to be in the break room at all times, is total crap or when i'm expected to stock a rolltainer an hour while being lead cashier is another load of bull. Simple things such as me not being able to void an item off a ticket, that I have to call a mod up to do, is extremely inefficient. Also another thing I dislike is the dollar general literacy fund.. You are pretty much forced to beg for donations after each sale, and if you don't you will be written up, total bs.
The complaint has been investigated and resolved to the customer’s satisfaction.
new management
when i first started things were great except we had no manager and worked 10 days in a row with only 1 day off but was getting close to 40 hrs a week and everyone working there was happy and we all got along. Then they brought a new manager into the store. Hes very lazy and I believe not a very honest person. He wanted to take some of the pressure of working 10 days in a row and give us 2 days a wk off so he brought in his best friends daughter in to work part time. Then all of a sudden he started cutting my hours and i have to work 30 hrs a wk to get insurance and thats the reason i took the job at min wage is for the ins. The new girl wasnt even there 2 wks and already called off and he wanted me to stay and work her hrs and i told him no because he cut my hrs because of her and he told me he wasnt done cutting my hrs. The job is getting very stressful and uncomfortable to go to. The bad thing is is no one seems to care except me because i will no longer have ins. I may have to quit and go elsewhere because they do not treat their employees very well.
yes im a consumer that shops there every day and the main kathy dont know last name manager, is very rude and talks about things that should not be heard from a payin consumer.. like talkin on the phone about drinkin beer or drugs... and sayin that is cant get anything done because of dealin with consumers.. she does not need a job like that.. she neds something behind closed doors... i will not shop there again...but on a good note besides of the manager the cashies and other managers are great...
I purchased this cat food from the Dollar General in Turbeville, SC. I'm having to dump this cat food out of my cats bowl on a daily basis due to it crumbling to dust when my cats try to eat it. I'm highly disappointed that this is even on the shelves. I usually buy better cat food, but was on a tight budget this go around. It was a complete waste of my money. I had to dish out more money to get another bag of food. Will never buy this again and wish I could get my money back.
I shop the Urbana Ohio store on a regular basis, at least 2-3 times a week., Today I asked a girl that was stocking shelves the price of a can of apples that were not marked, she said she had no idea what the price was, and turned back around and went on doing what she was doing. She didn't offer to go check the price or anything. When I was checking out I mentioned this to the checkout girl and she said that's our new manager, I said seriously, she was rude and not at all concerned about the customers. May be a long time before I go back. Today is October 27, 2017. In my opinion this person is not a good fit for your store.
WOW. You wanna see a drama show? Come to Vandalia, IL Dollar General. Soap Opera plus starring the Mgr, and her grandbabys mama lead cashier...boy, dont this take the cake. Control freak refusing and threatening NOT to give breaks (illegal as I'll get out), claims to forget employee breaks, refuses to stock bags for consumer products? That really floors me...we want customers, but no bags to their purchases in? What a joke! What a freak show this store is!
I had walked in the store and no one talked to me and the store was so nasty I would never go back to a dollar genearl to shop I think the store can be better I have all ways shoped their and the old team was nice now the team was not noce to me at all so please make a store vist to that store soon as you can!
We have 3 dollar generals in our city. I live closest to the one on N. Fifth st. I went there last night to purchase a few items and couldn't believe the shape of the store. This was not the first time. I couldn't even get through the ailses because of carts with product in them and ladders and such. Another time I was in there and someone had vomited in a mop bucket and it was left on the shelf. That store is in deplorable condition. I told the manager what I thought and he said he just started one month prior. There is no call for that kind of filth in a public store. I hope something gets done abou it.
I was wondering when Dollar General became the Local Wal-mart. Prices are just as high as going to Wal-Mart and sometimes even higher. The price of a 14ounce drink is $1.65. Wow, ya no, i think I will take my business elsewhere. I walked to the check out counter ans waited over 5 minutes, before I had to go find an employee, who then never said, Hello or how are you. Very rude and disorganized store. I will continue shopping at Wal-Mart where the prices are ALOT CHEAPER.
The employee yelled out the store ### and when I confronted him he thought it was funny. I asked him for the manager he told me to get him myself. When the manager came out and I confronted him he told me that his employee is mad because his replacement is always late. I wanted him to confront the employee, but he said he was on a time schedule to worry about the milk delivery and he was going home soon. I kept asking him to confront the young man. But instead was told to leave and not come back into the store. I was kicked out for telling the employee and manager Keith to handle it.
One of your employees does not conduct herself as a good employee by the name of vanessa osborn, she is mouthy, and complains about her job on facebook.
My husband and I was sitting in the parking lot of this dollar general store in muskogee, ok and one of the employees walked up to the door and pulled her pants down. While I was shopping she constantly had her phone in her hand and was standing around doing absolutely nothing but texting on her phone. Her dress code was in violation as she had her shirt pulled above her navel and has piercings and tattoos showing all over her torso area. Very bad business. Will not be back.
was refused job application because in college
My 21 year old daughter went in for a job application and the manager asked how old she was and if she was in college and when she relpied yes, she refused her the application saying she can hire a college student. i thought that was rediculous! my daughter only will be going to school 2 hours aday. they can at least give her a try! i worked at a dollar general of few years ago my self and quit because the manager was a complete idiot. she was a bad manager didn't know what she was doing. when i first started working there she said i'd be givin a couple cart full of merchandice to put away during my shift, ok, she said anything that was in my cart that was to be put towards back of store i should give to the other employee to put away because i need to be up from always watching the counter to check people out, ok, i fully agree with that, about a month later i went to give the other girl an item to put in back and the manager very rudly said for me to go ahead and just put it away even if it goes in the back to not give it to the other girl from now on, then i get yelled at for being in the back putting this stuff away (i can see what s going on in the front when im having to put stuff away in the back) and not being up from when customers are wanting to check out.. and at this location there is constantly customers in it... my thoughts are, hire 1 person to be at registar at all times, and 1 person to stock! its not fair to expect the cashier to be at reg and be in back putting things away at such a busy location!
The complaint has been investigated and resolved to the customer’s satisfaction.
wow do i just work in one of the only stores in the country that has a GM and DM that have a clue?
First of all, they can't refuse anyone to fill out an application...regardless of whether they are hired or not they CAN fill one out.
Secondly, they are NOT allowed to ask a persons age! The only thing they can ask is whether someone is over the age of 18.
Last, I totally agree with what you are saying about running the register and expected to put up merchandise. I just quit my Assistant Manager position a week or so ago because of issues in my store. You know why they don't have a stocker, cashier and manager at the same time? If they hired more people, the District Manager doesn't get as big of a bonus...save payroll but make sure the store is model condition. The issues in my store forced me to quit and go to the NAACP. I am white but the issues going on in this store...OMG!
At least 90% of the managers are incompetent. They push all the work on everyone else and they just look busy. My manager was prime example. The stories I could tell about Dollar General...
FYI don't complain to anyone...you will lose your job.
unproffessional management
I have been working here for 2 months and the management is poor. They have this one manager ms. Julie who has no people skills and is extremely rude to everyone. She mumbles when shes talks and acts like you are bothering her for everthing! Please for the love of god never get a job at dollar general, works not supposed to be fun but working here is is hell. Its not even the treatment of employees, but, the amount of hours they give u which is ridiculous average 10-12. How do expect a family to survive on that kind of salary. The managers are very greedy and are taking all the hours for themselves becasue if they would just allow all of the employees to vois items and do returns then there would be no need for them to just walk around anyway and act like they are working and getting health benefits. They are so ###ing lazy,. Wow it must be so great being a manager of a dollar store and to still be a cashier and stocker. Thats why hate all the younger employees becasue they see hw much oppurtunity they have left to actually do something with their life istead of waiting around in a tacky dollar store to be promoted. Time to go to college u dont have to be a brain surgeon to be a simple manager low life dollar store!
wow u know what if any of yall had actually went to college and had done something with ur miserable lives, u wouldnt be complaining about working in retail. I mean seriously, how can anybody complain about stuckup management when they actually went to college and got a degree to get their position at work. they dont want to hear ur excuses, or any of ur medical probelms, they just want to see people who actually like to work and not ### about how they arent paid enoigh. Just be lucky u have a job,
The complaint has been investigated and resolved to the customer’s satisfaction.
The dollar general store "manager" in 2727 Edenborn at Metairie is a rude woman she needs to do her job right instead of talking on her cell phone, and help customer out I always buy at this store but after her attitude with my 4 years old daughter for touching a toy never ever to buy here again, she should put sign on every shelves that says"do not touch anything "very unprofessional woman, not good manners at all.Get off that phone lady and stop telling people your business, customer do not need to know all that and be professional and get your nasty attitude right.
I was an assistant manager for Dollar General, and just had an experience with the cash registers rebooting themselves, I called the store manager, and she kept asking me what is going on, of course, I ended up calling tech support, which did not help at all, The store manager said she was too far from the store to come in and take care of the problem, It's her store and her responsibility... This was so stressful that I had to resign. I'm now suing the store manager and the company for lost wages, because of this incident and never being trained on how to handle this situation.
The following day after I resigned, the store manager sent me a text, that said I wasn't responsible enough to handle the situation, of course dip ### I wasn't trained, how much more of friggin ### can you be.
Your a solid gold idiot. The Store Manager is the only one who makes the schedule and they don't want the hours they work because they are on salary you ###. That means they don't get paid for all the extra hours they work doing your job and that of 6 other people because their staff is too lazy to do what they are supposed to be doing. And it's not up to management to let cashiers do voids or anything of that sort because the majority of you people would steal and pocket money left and right. In retail 70% of all theft is INTERNAL, this is why we trust our employees less than we do the customers.
lock the doors
Last evening I was going to DG and it was 7:51PM. Thank god it was an hour before closing. Got to the store, ran to the door and it was locked. Then I realized that the employees were sitting inside the window laughing. Looked around on windows to see if there was a special message and nothing. RAn back to the car as I knew I could make it to Pamida.Then I noticed the guy putting a sign about 3"x5" on door. Anyway, went to Pamida and was telling of my experience and Sharon, the Pamida clerk had told me of others who came in an hour before me, telling the same story. NOw had they been sitting outside smoking as they always are, they could have kept us informed/ They could have even swept their cigarette butts off the city sidwalk. Poor management here folks.
It is not their job to sweep cigarette butts off the city sidewalk. That is the up to the city to maintain the sidewalks. From the sidewalk to the curb is city property. You should quit being Algorish of the situation. Were talking about cigarette butts not a freaking bomb. As a rule of thumb, I try not to get their during the last hour of business. The registers could have had problems, had a situation, or had to close early for inventory. Now if I were treated disrespectfully while inside dollar general I would let it be known, call for a manager, and follow the chain of command if appropriate. Though I have a current beef with Dollar General about management and customer service that went unanswered, yours seems quite frivolous. As far as laughing at you, well did you demand to come in there, despite the doors were locked? and wait there. I have seen that happen firsthand at Hollywood Video, but come on it is not life or death here. Go to another location or somewhere else. Nitpicking will get you nowhere.
way they treat employees
I have family that work at Dollar General. They were full time employees, had health insurance, life insurance, etc. That is until a area manager decided that some employees needed to be listed as parttime. NOW no one said anything to employee about this being changed! A call to insurance company about finding a new doctor, only to be told that YOU HAVE NO...
Read full review of Dollar General and 7 commentsmanagement and the drama
I've been with dollar general for almost 2 months now and the store I work at is simply bad. The 3rd key has been there longer than I have and this guy is literally taking a beating. The assitant manager and one of the other cashiers have made plans to have him fired because they don't like him. Going so far as going behind him and messing things up...
Read full review of Dollar General and 2 commentsrude employee / pricing errors
Dollar general Store In Armuchee GA. ha a red headed employee who complains always/makes customers wait. Register charges the wrong price and price is marked incorrectly as i check thoroughly. This pony tailed red head with an attitude keeps me waiting and i have actually had to find her to check out actually charged the wrong price for curtains again and told me how they make change for a hundred like i care because i handled cash all my life with no mistakes. Correct the register prices. prices listed and this steady complaing rude red head who acts like she is dying due to work. She is rude and the manager is in the back busy & this rude person put me in an empty line while calling the manager to refund the money she over charged me. This person has been at this Armuchee Ga. Dollar General store a while & should know the ropes by now.I assume she is a mental health release who is employed for tax deductions or discrimination policies.Any how she has long orangish red hair kept in a ponytail at the armuchee store in GA. on Martha berry Hwy. with a strong southern accent.You can't miss her. I should feel good after shopping instead of upset by being insulted by a discount store employee.Know i know why folks pay more just to have civil people wait on them and receive customer service.I don't expect anything will be done about this rude employees behavior or about the prices marked or the register errors so i will shop else where.Sincerely Karen Woods
my puppy died and the mom is really sick
are puppiesgot really sick and one died now the mom is really sick and might be on her way too they were eating the everpet dog food this cals for a boycott against dollar general they know about this and contiue too sell it. i will be contacting them over this my pets should not have to suffer because people want to make a buck. they wouldnt do this to people. do not feed your animals this food its not good it kills
The complaint has been investigated and resolved to the customer’s satisfaction.
i had been feeding my two dogs everpet dog food for some time. i noticed the little female dog began losing a lot of weitht, hair coming out on hip hips with scaly sores underneath. i took her off everpet and started feeding her iams dog food. she immediately began putting her weight back on and her hair is growing. i am so sorry i put my dog through this. i will never use these products again.
Actually there are several instances of pet food having salmonella. Since my son has been sick from it for 5 days now I've been doing alot of Further research brushing up on the subject an d you might want to have them checked. And to stealth you posted on th BK post that smonella is only in chicken when in fact you are wrong. Salmonella can come from a leaky roof with bird droppings in the water then get in or on anything snd contaminate it... It can come from feces if people don't wash their hands, it can come from 100 different things other than just chicken. Do your research before you post on serious matters.
pet product
I purchased ever pet scoopable cat liter. It is a good clumping cat liter unlike most, however it says it has odor control. the first time my cat ever used the liter it immediatly gave the room the worst lingering odor. I have never used a cat liter that did this. I clean the liter box several times a day and the odor just lingers. I was using scoop away witch has very good odor control, I thought I would try this to save a little money. I guess you get what you pay for. I also have been feeding my cats this same brand cat food, after reading the other complaints, I think I will throw it out and get the good stuff my cats are definitly worth the extra cash when it comes to their health.
The complaint has been investigated and resolved to the customer’s satisfaction.
Everytime I go into the Dollar General it wreaks of perfume. The bread wrappers, the cat food, the women's pads (which cause irritation) . I have severe asthma. I will not be shopping at the Greene or Whitney Point, N.Y.. I think it is in the warehouse or trucks. I will not recommend this store. I'm surprised no one has sued.
cashier refuses to sell a child's ball to a disabled woman
Today my mother and I visited the Dollar General store # 11726 on Hwy 311 in Sellersburg. My mother recently had a total hip replacement and is on a walker. She visited your store looking for a child's ball of just the right size to use for her physical therapy. She found one that was perfect for her and, after doing a little more shopping, we went up to the register to purchase it.
The cashier took one look at the ball and immediately said, "It ain't gonna let you purchase it!" She scanned it once, put the ball aside, and said, "Nope, ain't gonna let you purchase it. You want to get another one?" I explained to the cashier that the ball was for my mother's physical therapy and it was just the right size for her to use. She just looked at us with indifference and asked if there was another ball the same size we'd like.
So my mother, on her walker, had to go back to the aisle again and look to try and find another ball while the cashier left her station to make copies for what appeared to be a vendor in the store. She was so frustrated at this point that she was going to walk out without any of her purchases had she repeated that performance with the second ball. Luckily it did ring up but we received no apologies from the cashier or explanation of why we couldn't purchase the first ball other than the UPC wouldn't scan.
I don't understand this at all. If the ball is in a rack for sale, has a UPC on it, and has a price tag on it (which was the same price as the ball we ultimately purchased), what reason could you possibly have for not selling a piece of merchandise? Add to this her insensitive treatment of a disabled person, it seems like a slap in the face.
I feel like we deserve an explanation of why this happened the way it did today. An employee of this company upset a long term customer (she's been shopping with them as long as I can remember), all over a $2.50 ball she only wanted for her therapy.
Why didn't YOU walk back for her instead of making her walk is my question...
Brown and stealth are right they could get fired because of something so stupid.
Sorry about your unfortunate experience with Dollar General. I can say that the ball wasn't sold because it had been recalled. The system wouldn't let the cashier sell it. She could have explained that but what do you expect, she works for a company who only hires lazy, rude and incompetent staff. Yes, I worked at DG up until about a week ago when I had enough of the company.
Hey TROLL, I would love to meet you.It would be your last look at a human you piece of CRAP!
No one cares about your cripple mother. In some societies the elderly do the nobel thing and kill themselves once they become a burden to their relatives. In the time it took you to write this stupid story you could have euthanized her already.
You should have asked to see the manager. I would have like to hear her excuse for not allowing you to buy that ball.
There really was no excuse for this kind of behavior. She could have gotten a price check and manually input the price.
prices not correct
Dollar General Market three times in the past 6 weeks I have purchased Pineapple juice from the Dollar General Market in New Port Richey, Fl. The sign by the can says $1.60. When you check out the price rings up at $1.90. Each time I tell the cashier they look for the manager, but the manager is busy. I explain to them someone needs to change the price by...
Read full review of Dollar Generalpoor training/bad management
I survived nearly 3 weeks at Dollar General. Hired as a store manager, I turned down offers of prospective employment to accept their "promising" offer. I was trained at a near model store almost 40 miles away from my home. The training manager was very abrubt, and seemed to spend most of her time on her cell phone taking care of her personal business. Her...
Read full review of Dollar General and 8 commentsClosing too early
I think that it's real crappy for a Dollar General Manager to give dirty looks upon guest entering the store close to closing time. Then to top it off to hear her yelling at people in the parking lot walking up to the store front "We're Closed!" Mind you this is before closeing time and this in the manager. In my opinion this store should be open until 9pm if there are people willing to shop. Not to mention this is a brand new store for them and I'm sure they wouldn't mind the extra money. To get diry looks and eye rolling action when the time on you reciept reads 7:58 is beyound rude behaivor from a store manager.
The complaint has been investigated and resolved to the customer’s satisfaction.
customer service
I stopped into the monrovia in dollar general on friday, may 21st to purchase 2 items. I waited in line while the manager carol was ringing up customers. The customer in front of me said something about not being able to log out the night before, and the manager started to walk away from the register. The person ahead of me said she could wait on me first...
Read full review of Dollar General and 17 commentspoor service/customer service
There are two girls who work at the Dollar General Store on Highway 76 in Clinton, South Carolina, who are rude, unprofessional, and ignorant. They stand behind the counter and make nasty jokes and comments about customers. I've spoken to four other people who have also witnessed this behavior. I asked one of the female clerks if they had motor oil, and she...
Read full review of Dollar General and 15 commentsdefective products
Dollar general has a 100% satisfaction guarantee on their store brand products that they do not honor. Instead they ridicule the customer on the phone and say, "you get what you pay for".
I purchased AA batteries (a 20 pack) and none of them would work in my digital camera for even a few seconds. The woman I talked to when I called their guarantee number said the batteries did not work in cameras or children's toys. She told me they were low power only even if the packages says that they are xtra heavy duty and compared to eveready. She did everything, but call me an idiot, for buying them in the first place.
I've also purchased four trash cans from them for feed storage for my livestock. As soon as the trash cans got a little bit cold in the winter, the handles came right off and they literally just cracked like broken glass. A lot of feed was ruined as it fell all over the ground. Can you immagine, trash cans that will not hold up to cold? Why even make such a thing? More plastic in the landfills.
As for their electrical products, their space heaters are defective and likely to set fire to your house. We went through five of the same kind between my daughter and myself with exchanging our initial purchases. They ran out of those type of heaters and she got another type. It didn't work either. Problems were different in each heater. However, every one of them was put together very poorly causing it to malfunction or not work at all. Don't buy ANY electrical device from them! Management was courteous with the first exchanges, but got nasty as we kept coming back with more problems. As if it was OUR FAULT the heaters were defective!
My digital camera is a very simple older model which I've owned for many years. Any name brand battery will work well in it.
Dollar general's reply to my BBB complaint was to use alkaline batteries for my camera. They claim that their Xtra heavy duty batteries are only for "low draw" items.
The name calling is very immature. I believe lack of punctuation is more indicative of low intelligence.
If you are looking for a fight, try going somewhere where someone can actually find you. Starting problems while hiding behind the anonymity of the internet shows your weakness.
what ### would buy DG brand batteries for their digital camera---digital cameras need lithium batteries, as this camera is a mini computer and will leach the life out of an energizer brand if you use it.
Dollar General Reviews 0
If you represent Dollar General, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Dollar General
The product range at Dollar General is diverse, encompassing everyday items such as cleaning supplies, groceries, health and beauty products, pet supplies, toys, clothing, and home decor. The stores are designed to make shopping simple and hassle-free, with a layout that allows customers to quickly find what they need.
In addition to physical store locations, Dollar General also provides an online shopping platform, where customers can browse and purchase a selection of goods. The website offers features such as a store locator, digital coupons, and weekly ads to help consumers find discounts and plan their shopping trips.
Dollar General's services include a mobile app for easier access to deals and the DG AutoDeliver subscription service for regular deliveries of select items. The company also offers a loyalty program, DG Rewards, which allows customers to earn points and save on future purchases.
While Dollar General focuses on affordability, the company also emphasizes convenience by maintaining stores in rural and urban neighborhoods that may be underserved by other retailers, aiming to be a one-stop shop for basic consumer goods.
1. Log in or create an account: To begin, please ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary details and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website. Click on this button to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Dollar General. This title should be clear and to the point, allowing readers to understand the crux of your complaint quickly.
4. Detailing the experience: When describing your experience, be as detailed as possible. Include key areas such as customer service, product quality, pricing discrepancies, store cleanliness, employee behavior, or any other specific incidents that occurred. Mention any transactions you had with Dollar General, including dates, store locations, and what you purchased. Clearly describe the nature of the issue, the steps you took to resolve it, and how the company responded. If you attempted to resolve the issue, detail that process. Explain how this experience has personally affected you, whether it was a loss of time, money, or trust in the company.
5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that support your claim, attach them to your complaint. However, be cautious not to include any sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of your experience with Dollar General. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, apology, or any other form of redress.
7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information presented is correct.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: Following the submission of your complaint, make sure to check back regularly for any responses or updates. ComplaintsBoard.com may notify you of any comments or resolutions proposed by Dollar General or other users.
Overview of Dollar General complaint handling
-
Dollar General Contacts
-
Dollar General phone numbers+1 (877) 944-3477+1 (877) 944-3477Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone numberMedia Inquiries+1 (615) 855-5775+1 (615) 855-5775Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone numberPaid Advertising Inquiries+1 (888) 877-9374+1 (888) 877-9374Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 1 1 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone numberHuman Resources Inquiries+1 (800) 678-9258+1 (800) 678-9258Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone numberCustomer Service Inquiries+1 (855) 275-3447+1 (855) 275-3447Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number100%Confidence scoreHuman Resources Inquiries+1 (877) 797-2959+1 (877) 797-2959Click up if you have successfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 797-2959 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone numberBulk gift card sales+1 (866) 407-6946+1 (866) 407-6946Click up if you have successfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (866) 407-6946 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone numberReturned check inquiries (Certegy)
-
Dollar General emailscustsvc@dollargeneral.com100%Confidence score: 100%Supportdgchargedsales@dollargeneral.com100%Confidence score: 100%Bulk gift cards inquiriesprivacypolicy@dollargeneral.com100%Confidence score: 100%Privacy inquiriesdstewart@dollargeneral.com94%Confidence score: 94%marketing
-
Dollar General address100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
-
Dollar General social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024
Most discussed Dollar General complaints
Store hoursRecent comments about Dollar General company
Poor customer serviceOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I am 32 years of age have worked since I to was 16. I heard people complain about working for Dollar General and honestly I thought, they were baby's and didn't have the experience to work there. After working 1 week I apologize to anyone I thought that about. It is a freakin joke working for them. Where I worked there were only allowed 2 people to work at a time. Non management people have to do everything...and I mean everything but paperwork and deposits. I had to put up roll carts, watch for theft, mop floors, clean bathrooms, move roll carts and set up outside, front shelves, recoveryand that was all while waiting on ALL CUSTOMERS. I thought it was just the store I worked for but, after talking to people from the other 5 local stores that is the way they are all ran in the area. You get min, wage to work your tail off and be treated as a theif and a no body. With out there employees they would have no store's. This is the worst job I have ever had! I will no longer shop at ANY Dollar general, they will no longer get my money and I just recently quit. You know they have alot of merchandise walking out the doors but I guarantee its not the employees its the customers because the cashiers are running around with way to much to do and can not greet the customers properly or actually spend any time watching them.
I also work for dg and agree with all your complaints. The company is ridiculously overzealous in their pursuit of catching employees breaking company policy. The fact that we cannot even purchase a soda in the middle of a shift without clocking out is absurd. If corporate spent half the effort they put forth watching employees work into building a solid relationship with over worked underpaid loyal emploees things would run alot smoother. People get tired of working their tails off for an unappreciative company that treats us all like thieves
Sounds like you should have looked into company policies a little more before you hired on. My guess is that you have no where near the experience the people that work there have or you would understand the DG policies when it comes to protecting their inventory. Most retail corporations have the same sort of policies to protect their assets. Typically employees that complain about these type of policies are the ones that have something to hide... the product they are walking out the door with. I live in Crete and know that some of those ladies have been there since the store opened - nearly 10 years ago. Therefore your complaints that you have more experience is simply ridiculous. My guess is they were in retail before you got out of diapers. The problem is you are 22 and have yet to grasp the ins and outs of running a retail operation. Grow up.