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Dollar General

Dollar General review: customer service

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Author of the review
2:59 am EDT
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Went into the Dollar General in Imboden Arkansas to purchase a gift card to give to a single mom who needed some help. I asked the manager how much the activation was since I had seen a sign up that they was one sale. She informed me that it should be 2.95 I purchased a 90.00 gift card went to leave the store noticed it was 4.95. After asking the manager who was not very nice she informed me sign was for a totally different card that was across the store. I asked her if they could refund the card to honor the sign and she said no. I was very upset because the signs was up, and it wasn't honored. She said there is no way to fix this issue after purchase, and admitted that the sign was for a different card.

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  1. Dollar General Contacts

  2. Dollar General phone numbers
    +1 (877) 944-3477
    +1 (877) 944-3477
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    Media Inquiries
    +1 (615) 855-5775
    +1 (615) 855-5775
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    Paid Advertising Inquiries
    +1 (888) 877-9374
    +1 (888) 877-9374
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    Human Resources Inquiries
    +1 (800) 678-9258
    +1 (800) 678-9258
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    Customer Service Inquiries
    +1 (855) 275-3447
    +1 (855) 275-3447
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    100%
    Confidence score
    Human Resources Inquiries
    +1 (877) 797-2959
    +1 (877) 797-2959
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    Bulk gift card sales
    +1 (866) 407-6946
    +1 (866) 407-6946
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    Returned check inquiries (Certegy)
    More phone numbers
  3. Dollar General emails
  4. Dollar General address
    100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
  5. Dollar General social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024
Dollar General Category
Dollar General is ranked 13 among 124 companies in the Retail Stores category
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