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Dollar General

Dollar General review: customer service ignored - unethical behaviour

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Author of the review
8:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I went into a local store to get some Fancy Feast cat food in the box (12 cans ). There was two girls working in the store. Back door wide open, no one in the back. NO manager on site. I waited in line and asked one of them to go into the back and see if they had any boxes of this cat food, and was told that as soon as the cashier was done with a current customer she would go look. No problem. I waited, and more customers came in. I waited some more. Then she tells me I have to wait some more. Unbelievable. Why can they not stock the store without all the totes in the aisles, and get more help? And why do the employees now wear all these piercings in their face and look like crack heads? Was not impressed. Very Poor customer service.

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  1. Dollar General Contacts

  2. Dollar General phone numbers
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    Media Inquiries
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    Human Resources Inquiries
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    Customer Service Inquiries
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    Human Resources Inquiries
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    +1 (877) 797-2959
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    Bulk gift card sales
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    Returned check inquiries (Certegy)
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  3. Dollar General emails
  4. Dollar General address
    100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
  5. Dollar General social media
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    Nov 14, 2024
Dollar General Category
Dollar General is ranked 13 among 124 companies in the Retail Stores category