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Dollar General

Dollar General review: rude employees 2

O
Author of the review
12:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Everytime I ask a question about the restock of products that are in high demand at the moment the employees get very rude. Today they were restocking shelves and I inquired about Lysol and they looked at me with a smug look and stated that they do not have any. When I asked if they were in the process of stocking them on the shelves they again in a rude tone stated that they had not found them yet and could not tell me when they would be available, which I am fine with. It's the manner in which they responded that got me.

I work for a business that has been deemed essential during this time. The employees know that I work for this company and almost always treat us rudely. We are trying to protect our employees that are having to work through this pandemic, nothing more. We are not asking for extra just what we are allowed.

On another note.
About 2 weeks ago I was in the same store for personal shopping
and the employee working the check out was making small talk and asked where I worked, when I told him he beame upset and rambled about how he missed the bank that was in its place and didn't understand why our
company even existed in this city. After checking out completely I began leaving the store and he said " Don't trip on your way out". This is not freindly customer service.

Everytime I or my colleages enter this store the employees give us rude
looks and reponses to questions. They make "I'll tell you later jokes"
We are a business that has a right to buy products just as anyone else. I now feel anxiety everytime I even think about shopping at this location which is a normal 2-3 time a week stop on a normal non-pandemic bases. I will be sure to document my experience the next time.

Update by on the verge
Apr 09, 2020 8:05 pm EDT

To be clear, I am completely understanding of the shortage of supplies. I am not upset that I didn't get what I came for. I would have been completely fine with the incounter had they been a little less sarcastic and bully like about it. Presentation is key.

2 comments
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B
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belowww
US
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Apr 10, 2020 10:19 pm EDT

So they are short on supplies . You did not like that and are mistaking that as rudeness. Hopefully someone does the same to you at your place of work.

T
T
Tika Sumpter
US
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Apr 11, 2020 1:40 pm EDT

This is because theyre holding item for themselves, their friends ds and family.

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