The shelves are bare.
The employees are rude, the manager is the worst of the all. Stacks of empty boxes block isles. Carts with full boxes are parked everywhere. We need this store! The company is loosing money with all the empty shelves. If I can not buy it at DG I order from amazon.
Read full complaintWorse employee and do not follow cdc protocol
This had been an ongoing cancer on this location and customers are upset! I Am a local resident here in Quincy, CA for 15 years. Our Dollar General here is filled with vile toxic employee(s) Tina who recently got rehired (bad hire then and now) and the other cashiers (bad hire) likes to make inappropriate comments about their co-workers and customers on the...
Employee
There's a young girl with dark hair and glasses that works there. Every time I come into the store she is always rude and hateful not only to the people she works with but the customers too. She has also sold me tobacco products without asking for my ID. I go in this specific store at least 2 times a week and due to her unprofessional and piss poor attitude...
Read full complaintWas returning an item that I didn't order.
On July 6th 2020 at 3:15, I entered the Dollar General Store, (address above) and brought a pack of Marlboro Lights Regular, and Two (2) Lipton teas. My items were put in a bag, I paid and left. Getting close to home, I reached into the bag to get one of the teas and noticed the clerk gave me Marlboro 100's. I went back to the store to exchange the Marlboro...
Customer service complaint
Tonight around 7:40pm my son was in need of a new basketball for a tournament the following morning. We live 25 mins away from the nearest Walmart and due to covid they close at 8:30 so we wouldn't of had time to go to dollar general here in town and take the chance of them not having one and then rushing out of town to Walmart but we also didn't want to...
Read full complaintRude employees / unethical behaviour
I have been shopping at the Dollar General in Maben, MS because it is convenient in my traveling home from work each day. I have noticed that the person, who I am guessing is the manager, JoAnn, has become increasing rude to especially to the white customers. In this time of racism and discrimination and all the wanting it to end, this is not appropriate or acceptable. I have noticed it with not only the customers, but with the employees also. I actually have started to say something to her, but didn't want to cause a problem in front of other customers or the employees. She has sat in the office while the cashiers/stockers/workers have a long line, working hard, assisting customers and such. They have asked for help and she just sits there and says she is busy. Well, if this keeps up she won't be busy long because there will be no customers. I can always count on someone named Hope and another named Jessi who are always friendly and willing to help and always seem to keep busy working. Some new girl, not sure of her name seems really lazy. All of this might seem strange, but I work with people and read people pretty well. I have to with my job. JoAnn is not a good fit right now. The other workers seem kind of lazy, but at least they aren't rude. Sorry to be so negative, but I am tired of being treated like a second class citizen and I thought you should be made aware of the situation before it got out of hand and causes a really big problem.
Check out, clears with no maks, eating candy and touching her mouth and then my items
On 7/05/20 at approximately 16:50 I went to the Doller General and picked up 4 items and placed them on the counter. There were 3 clerks behind the counter, and none of them were wearing masks, which was offputing, but the one checking me out, put several pieces of candy in her mouth, one at a time, between touching the items I picked up. This is revolting...
Read full complaint and 1 commentManager
I went in store to buy a few food items as I usually do and all of a sudden the manager starts yelling from checkout that we're not allowed in the store. She said she reviewed cameras and we looked sketchy. She saId we needed to leave bedore she called cops. She never could tell me that I had stolen something or what exactly what I did that was sketchy. I...
Read full complaintCashier
I was at Dollar General located at 22100 Coolidge Hwy, Oak Park MI 48237. On Thursday July 2nd, 2020 Between 11am and noon. The cashier who was working at the time is rude, unprofessional, has bad manners. I asked her a simple question she replied with a very nasty attitude. I left without buying anything. Also, the store was filthy and shelves empty. I do...
Read full complaintCovid 19 guidelines ignored by store.
In Kentucky stores are supposed to practice safe measures in regard to Covid19. At 5 pm on July 4 the parking lot was full and multiple members of multiple family were in line all the way to freezers. No one wearing mask, no one cleaning carts, no one standing 6 ft apart because too many people allowed in store and not enough employees to handle holiday...
Read full complaint and 1 commentStore manager
I am furious! I went to dollar general this evening around 7:30 pm. My fiance'and I had a cart full of things. As we were on the pet aisle looking at treats and toys for our 2 dogs we were approached by "the store manager". A heavy set black woman. She did not have a name tag on. She said "I don't know what you two got going on but you need to leave!" then she proceeds to look at me (I have a facemask on) and tells me "i've told you before to leave and not come back". This was said in front of other customers. First off... This woman has never laid eyes on me and i've never seen her! To be accused like she did us was not right. The way she approached us was not right! I've never felt so humilated in my life! We had a cart full of items and we were not even finished shopping. I asked for her name and corporate number several times and she would not give it to me! This is unacceptable behavior for a manager! She needs retraining to say the least. We left the cart and went to a different dollar general and spent our money. But to be honest with you, I don't think we will be shopping with dollar general again. It's not worth the humility. The stores address is 3100 stantonsburg road greenville nc 27834. Like I said she refused to give me her name or corporate number. Also i've included a picture of the receipt showing the money we spent after leaving that store.
Cluttered aisles
This is in reference to Linden AL store. Will you please get them some help to put up stock? Every time I go in there are so many carts, buggies and crates in the aisles you can't get by. On one particular visit I counted 24 carts/buggies/crates in the way throughout the store. This is very frustrating as you can imagine. 2-3 people isn't enou
Read full complaintMask and sanitizers
A lady name Shelly has never worn a mask since the pandemic started and she's pregnant. Some employees including the manager wear their face mask under their chin. I am concern they could have the virus and touching the items. They dont have sanitizers to wipe their counters or clean their hands. I am a regular customer.
Read full complaintPoor customer service provided by store manager (Renee).
On 7-1-20 I experienced HORRIBLE customer service at the Dollar General on Phillips Ave here in Greensboro Nc. When I got to the check out there was nobody at register 1 or 2. The light was on at #1 so I placed a cart full of items on the counter. Renee (store manager was on her shirt) comes from around the corner almost three mins later and says "I'm at...
Read full complaintCustomer service
Today I went to your Dollar General Store at 3011 9th ave north Bessemer Alabama, 35020. I went to register to pay for my items. The cashier told me she was only taking cash she didnt have any cash I said ok I have exact change and a card. She answered her personal phone. She rung me up total was $51.93. I asked her if water was [protected]@$4? She said she didnt...
Read full complaintPoor management of the store
I have been a customer at this dollar store (9000 S Harrah Rd, ) since they first opened & I loved it. It was convenient, the people were pleasant & knew what they were doing. Now, I won't go into this store due to the fact that there's always boxes upon boxes of products sitting in the isle's, & no one can find anything. The shelves are usually bare in spots due to the fact that nothing gets put out where they should be. The ladies that were in charge of this store prior to 2020 were excellent, this made this store something to be proud of but under this new management it's declined in the quality that people around this part of Oklahoma enjoyed. I have noticed that the business has declined in this store with pretty much the same disappointments. Most importantly, none of the employee's wear the masks. I'm a senior citizen with many health problems & can't afford to get the virus that's around, but they don't seem to care so you won't be seeing me in this store again. Now, I'd rather take my chances at WalMart..
Manger just want to hired girl and I dont get the job?
My name is christina/toby I went done to the store and eve the manger told me she cant hired trangender and it for all girl? I did the test and she would not give me a inview and in nfron the the people in store and said we dont hired shemale and dont come back to the store or I call cop on you? Sigh christina/toby
Both employees at the store not wearing masks
Neither one of the employees working the registers had on a face mask, the manager was also there shopping (off duty I think) and cutting up with a male employee keeping him from working, this was on 6/24/20 at 5:18 p.m. I don't feel safe coming in a store at this time without the employees wearing a mask, this has been the first store i've been to the last...
Read full complaint and 1 commentHarassment
I walked in the store on Wednesday pm, June 24th to shop when i was met with a young worker who was standing around watching people enter the store. He asked if i had a Mask, i stated yes, and that i had a scarf as my Mask. Our governor said from the beginning any covering over the mouth and nose was fine. We also have a right to breathe. The young male...
Read full complaintManager jessica at store # 04660 discriminating
I went to store 04660 a total of three times trying to return an item with a receipt and was given several reasons why she could not return the items and had meet with all employees and told them they could not refund unless she was there. She first told me she could not take a picture or copy of the receipt. After the second time I had the original receipt...
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