Domino's Pizza
Reviews and Complaints

The Delivery took more then an hour to deliver my food when I got my food it was cold & he brought the wrong soda & he was nervous & sweating so that didnt seem right. I try calling the store also but no one never answer the phone I called twice and waited 20-30 mins for each phone call . I told the delivery guy he brought the wrong soda & he was suppose to bring me the correct soda in 15 Mins or so, he never showed up I called him he never picked up. So I had to called the store the next day to get an answer and spoke to a manager but he could do was refund me my soda this was a very bad experience for me idk if I'll be ordering from you guys anymore due to lack of service and on top of that the store is only 5 mins away by car from my home . I hope you guys take this to consideration and help your customers .

I stay in Lubbock Tx, me and my wife are regular customers, well were. 7/2/2017 we ordered pizza/wings like we always do and the pizza presentation and quality was a 4 on scale from 1- 10. pizza was warm and cheese was hard and nasty. I'm a regular or was, and I know PIZZA..We will be taking our business to Papa Johns or Pizza. Sorry poor quality or bad cooks or cooking machines...WOW. THUMBS DOWN!1

I placed online orders all the time and love it! I live in Floresville and I have never had a problem. With that being said I expected all Dominos to work in the same way. However on July 1st I ordered for store 8039 and quickly realized that all stores are not the same. After ordering and paying ($46.15) I received a call saying that delivery will take over 2 hours and that I should just come on a pick it up. If I would have know that I would not have order! But after I paid I had no choice but to go get the order. The young girl was rude and didn't even seem to care about the issue. She kept asking if I changed the order from delivery to pick up. I had to explain twice that they switched it over. Then she didn't even care that I paid a $2.99 delivery fee. This is not how to run a business and it very disappointing.

Whenever I use to order in bulk then they dont say anythin about the area and if I use to order any single pizza then they use to say that they dont deliver in that area so I want a kind of strict action because the area from which I use to order that comes only 1 km from dominos and that comes under the city center and from other sites they dont have any this kind of issues so if you wont resolve it then I would file this complaint in consumer forum...

I did not receive my food. I put the wrong number in to be contacted by but no one knocked on the door or anything. I paid almost $20 to not receive my food and I need a refund of all my money back! They didn't even leave the food in from of the door or anything. I ordered at 10:49 pm, I fell asleep waiting for the delivery driver but again, no one knocked on the door to let me know they were here, I need a refund.

Was a bad experience. I was there waiting to be served when a white man with a kid come beyond me and the white man been served before me . When I asked why this happen the white man say the F word to me and I told him why you have to say the F word to me after that another cashier white come to the counter and asking why I said the F word in front of the kid I told him that wasn't me twice he didn't believe he not even say anything to the white man me he asked me to get out in store.

Ordered at 12:13 A.M and was sent confirmation email. My child had diabetes and the fact that it is now 1:30 A.M this could cause a Serious issue so I now must get my child and take her for food. I've also been on hold for 30 min with the Mt Washington location in Cincinnati ohio for over 30 mins with no Answer. This is very unacceptable and I have a mind to see what other ways I can bring Attention to the matter many 4 year old diabetic daughter can't recieve her food. They even called to confirm the order.

Ive been ordering through dominos for over a year now I never complained but after yesterday ive had it I live in pensacola fl I order from dominos on navy blvd and everytime I order something is said about a tip my food is always correct but the tip thing gets to me I believe in tipping at restaraunts but for a delivery are you serious I worked at fast food for 4 years ive never been tipped once but I do not complain I already pay a 2 dollar and some change delivery fee on top of that you want a tip for doing your job if tips are that important the employees should be waitors it first began with one dude always bringing up the tip situation he would say things like "leave a tip if you like" which would make me feel bad after they look at the paper and after some time delivering to me I told him if I had the money I would tip him and he says "whatever I deliver here all the time you never tip me" and yesterday I had someone tell me to fill out the reciept which I did and I walked in the house I had a screen door open I seen where he looked at it and it looks like he threw his hands as if he was mad I can not prove 100% that this is what happended but he look back at me 3 times fat while walking to his car I have a somewhat long sidewalk to my house he kept looking repeatedly as if he wanted to fight I dont know if he could see me staring at him but it looked as if he was mad about the tip situation because I put zero in the tip spot I order from a card you know so I dont want anymore money being pulled off especially after paying for delivery im still a teen you know I dont own a car so I have no other means to get my food unless delivery or my parents but this tip situation been going on to long and the day before yesterday someone else looked at the tip part as if they got mad and this is really pissing me off

I ordered pizza and wings with you all at 9:14pm from Gulfport, Ms. My order came to me 25mins later. When I opened the box my pizza was cold and looked like it been sitting up all day. The meats were very stiff and the cheese were also stiff. I called up there for the manager and he told me my pizza was fresh. I told him ain't no way this pizza fresh. I can take a slick and brake my window glass. He was very rude and short. Kept telling me if I ate it then it want be replaced. I said how could I eat a whole box of rubber. He really pissed me off. They service is so poor and I hope don't not a soul eat or order from there with they unprofessional [censor].

The new shape of the cinnamon sticks which are to be a criss cross came out looking like small penis shapes made for a bachelorette party not 16 yr old girls which got them n brought them to my attention. N remeber u dip them in the white cream cheese icing. I don't think anything was intentional they just baked up that way. Maybe go back to old shape. No misinterpretation there

Ordered a intaliano garlic bread, along with some more food for the family.. when our order came the garlic bread was not there and the pizza we ordered was cold, so we called the store and they said it would be sent straight out! Had to wait 2 hours after calling the store more than 3 times! We won't be ordering again if something isn't put in placed! Not happy at all with the service, many thanks.. ms mcgregor

i recently ordered 2 large pizzas with dessert from this location on Mack Ave in Detroit Michigan. it was the worse service ever because it took almost an hour to get to me and when i did get my order everything was cold. and the driver forgot my soda, i called back and asked for my soda and i got hung up on twice. my pizza was getting so cold that my cheese wasn't as appeasing as expected. please reimburse me or help me get better food next time.

I called my order in, while I was placing my order I could hear an altercation in the back ground. I arrived to the Lindell location to wait on my pizzas. while waiting on my order, I asked the Store associate if I could pay and he said yes. The store associate went to the back to grab another employee because his credentials was logged into the terminal. When the store associate came to the front where I was standing he cursed out the employee in front of me. He told him "all he you had to do was use the [censor]ing key!" The associated that was being cursed out said he did not feel comfortable using the key when his credentials were not logged in the terminal. The angry associate said "man, shut the [censor] up talking to me, key the [censor] from from around me!" At this point other employees got involved to try to come down the angry employee, the other employee even mentioned hey "we have a customer don't talk like that in front of customers." The angry employee looked at me and said "I don't give a [censor] about a customer!" That same employee told the angry associate if he did not want to be at work he needed to go home. I couldn't believe that happened in front of me. I would have never expected that type of behavior at that location. I added a picture of the order sticker of one of the pizzas.

Very disappointing! I order form you guys often. The manager of the gahanna Ohio store was very rude and short with me. I ordered my pizza at 130 on line and the wait time was 30 min. I'm a stay at home mother of 3 and I'm a nanny too 3 other children. I called too check on the pizza and the manager got very nasty With me and told me that wasn't her problem that they can't find my address. I'm very offended and my kids are hungry. The pizza still isn't here as I type this message.

Date of incidence: 27 jun 2017
Domino's pizza # 10417; merchant # 6127333
Address: 290 hurontario st, collingwood, on l9v2m4

I ordered 2 large pizza, unlimited toppings from wagjag deals from domino's pizza # 10417; merchant # 6127333, the toppings were onion, mushroom, pineapple, black olives, green pepper, tomatoes & chicken. Surprisingly the toppings were too little & there was not a single piece of mushroom. Pls help, I am looking for a compensation.
Please call nav @ [protected] asap.

My husband, son, and I became severely ill in the middle of the night a couple hours after eating our dominos pizzas. We all had violent diarrhea, throwing up, and unbearable stomach cramps. We also gave our neighbor a slice, and she was rushed to the ER in the middle of the night from the pizza. I missed work and went to the doctor and was told it was food poisoning.

hello there my name ashish kumar address 50 an fiodan doughiska Galway. i am a regular customer of domino's i mostly order once in week. there is some problems happen but i all the time ignore like they forget dips or mix up drinks wrong pizza . but last couple of weeks i ordering and i facing problem with my food. i order online last week 15/06/2017 meal for 2 online and it was e17 thats fine i paid to driver when i open box pizza was not sliced same garlic bread not sliced either i call in shop. but today i order again same when delivery came to door driver ask me e22.90 i thought may be in shop they add something so its 23 euro but wn i check my order it was same i rang in shop person answer phone name by amar or may be i didnt hear right but like this. he said to me its my fault i order that deal and start argument with me he said if i want food i have to pay 23 euro i tell him i get same last week for 17 but he keep telling me his own things when i tell him i will complain about u and i will not return and i will tell to all my friends he said to me to do that. i was very disappoint today after working long day when u hungry if u can not provide good service so whats the point to do customer service. please reply to me
Thank you
Ashish kumar

The one thing that annoys me the most about this Domino's Pizza is they continuously try to overcharge me for one of their specials. They advertise a special, a large hand-tossed 3-topping pizza for $7.99 and carryout only. I have gone into the store and placed my order for this special and they continuously charged me full price ($15.00) at least 5 times. I don't even swipe my credit card until I see the price they are going to charge me. The management of this store must tell their employees not to bring up the special or remind the customers about this special which is on their website. Just imagine the amount of unsuspecting customers who pay the full price and those gteedy managers of the store reap the profits. This isn't 1 or 2 dollars. Thisy tried to charge me double the price. The whole store is in on it. Several different employees pull this same crap. I wish someone would stop them from this fraudulent practice. I hope they send undercover people into their store and catch them pulling this crap. They probably do this crap at all of their stores.

WAKE UP PEOPLE, KNOW HOW MUCH THEIR SPECIAL REALLY IS WITH THE SPECIAL BEFORE PAYING THEM.

The dominos store in Carleton place is employing two males (Adam and Tyson) who on more then one occasion have abused woman and told these women to Kill themselves. Myself, and other woman I know are very uncomfortable to order from this establishment, and just upset that they would allow such awful people keep their jobs. This is more a complaint to warn others. You are not safe, these men could snap at any moment... even if you decide not to tip that time.

last Saturday
this is the message that i received when i tried to place an order.

"Your order does not currently meet the minimum delivery amount of $17.00 for this store"

Outrageous! Inconsiderate! how dare you? this is the only dominoes around fort lee and they have the nerves to place a limit of $17.00 . i find this offensive and discriminating against a simple large pie.

i can understand a minimum of 10 dollars but 17 is unheard of.