Family Dollar
Reviews and Complaints

On Fri December 10th around 11am my friend and I went to Family Dollar on 801 9th St in Modesto, CA only to be turned away at the door and wrongfully accused of abeting a crime. When I told them we had nothing to do with any alleged criminal activities they said they had video evidence and one of the employees said she personally saw me which is a lie for 2 reasons. 1. There are no cameras on the side I approached from, 2 we had only just met them at the door to the store. I asked them to show me the video evidence and they refused to do so and told me if I didn't leave they were calling the police. I still refused to leave because I knew if the police arrested me I could not only sue them but the police would have to search the video for evidence. However in my impatience I decided to walk directly to the courthouse to file a complaint. The manager and the 2 employees she managed were very rude, racist individuals. I wrote to their CEO and contacted customer service many times and have not been able to get in contact with any HR representatives. I plan on suing for libel, false accusation and discrimination.

To whom it may concern:

I shop at the store Family Dollar store located in Calhan, CO. The staff is nice but the food selection needs improvement. Definitely not a health food store.
It's usually sold out of dairy products and spring water which I must buy because I have a cistern instead of a water well. It would cost me 70K to drill a well. More about foods: You're missing natural peanut butter you have to stir like Adams or Smuckers also, fresh veggies, fruit, meat, didn't find any waffles or REAL maple syrup ... Just cheap sugar syrups with high fructose corn ingredients. Thanks for reading,

Ray

The manager at the store I work at is being very racist. I've had many verbal accusations from her. I am trying to transfer away from this manager but to no avail. There have been several past employees that have told me they had the same problem and they ended up quitting.

Kellie brauner works at the location in Belleville kansas as a assistant store manager. She has been sending text messages to my mother stating she has people watching my house and going to send people after us... The police has been notified also. And going to send someone one to kill my family. I didn't think you family dollar people allowed that out of managers...

i haven't been on schedul since August, September, October, and November, december

I bought an item and the product was defective, and it didn't work. I tried to return it for money back or an exchange
The store manager tell me that I couldn't do either because it was a seasonal item. So I'm very disgusted because I have paid fot something that doesn't work and I'm stuck with something I can't use. This is so unfair. How would you feel if you brought something that didn't work and you not only lost your but you also have something that's a piece of junk. I very very angry.

I am an unusual person, I save all of my receipts so at the end of the year I can total up the sales tax I spent for an added deduction. I live in a rural area and shop at Family Dollar because it is convenient, the closest Wall- mart or grocery store is 75 miles away. I was recently made aware of an error when I was checking out. I complained and in an attempt to correct the overcharge, I was actually charged twice for a product when it was all said and done and a credit was put back onto my card.
I have pulled out all of my receipts for the year and spent a lot of time going through my Family Dollar receipts and discovered that Family Dollar practices overcharging customers! For example Fritos (a product I purchase frequently) is regular shelf price 3.89, when on sale they are 2 for $6.00. However in going through my receipts I discovered that it doesn't matter if you purchase them on sale or at regular price, they scan at $4.00 per bag. Another product I purchase frequently is the 6-pack of Pedigree canned dog food ([protected] 13.20z). Shelf price states 7.59 however when you check out the product scans at 9.50. Unfortunately these are not the only products that scan at a higher price than marked or advertised. I have been overcharged over $200.00 this year with your deceptive pricing.
I believe that I will no longer be shopping at Family Dollar and I am sure that the community would like to know what is taking place at the store when they check out.

I bought a prepaid phone and never opened it. I brought it back less than 24 hours later, I never opened it and had my receipt and they won't take it back and refund me my money. The employees were very rude and said they would go an ask the store manager but the store manager never appeared. I specifically asked before I purchased this item if it could be returned if I didn't need it and I was told I could.

Harrisville WV on November 3 2021 at 3:30 ... I'm disabled and asked to use restroom...she said nobody is allowed to use it...you use to be able to use it...all the local family dollars let you use theirs...so I told her fine ill shop somewhere else..I usually spend 100 dollars or more especially before christmas...my daughter went in and heard her tell her co work she was going to get into a fight... I even waved at her when she was looking out at me...so I assume she wants to fight...she is unprofessional acting like that...when I worked we didn't act like that...please do something about this...no wonder people go to the pennsboro WV one and not the harrisville WV one...

The store manager on duty today October 31st approximately 4pm. Get him out of here. I been shopping in this store for over 10 years and never have I ever witnessed a rude disrespectful store manager like him. He refused to give me his name once I said I'm filing a complaint on him. He didn't have on a name tag. And he was refusing to take peoples orders like he's hurting the customer and he's hurting the store. Making a bad impression on the neighborhood. I been here to long shopping here for to long for thus [censored] to come disturbing the peace. Sorry for my language he needs to go.

I went into this store I do not normally go into. and was checking out. it asked if I want cash back. remembering I need a little cash I said yes to 10 dollars. the cashier { I later found to be the manager} Name T J on his name tag. really stood behind the counter being hateful at the fact I requested the cash back. told me I should ask first DONT JUST DO IT, I stated there was no sign telling me this or that I could not get cash back he proceeded to embarrass me in front of other customers, telling me I better hope his drawer isn't short, and that I better hope others pay in cash. to make up for me doing this. I was sitting in my truck when leaving trying to process what he just said to me when I was approached and told he was telling customers he told customers I am a pig that thinks I am entitled . well first off no officer should be called a pig. second off I am NOT the police I am a security I just have a job like others. { and for the record would NEVER call anyone a name nor refer to them in such a way. not to mention the rudeness. I called the store to talk to management when he answered and told me he was the manager I was surprised, more reason not to be hateful to your customer.

Ppl been waiting for the store for hours. Someone knocked on the door and the lady got mad and wrote a sign that said "closed due to ignorance, good night" at 27 Duquesne Blvd. she had a sign before 5:30pm saying they will re open at 5:30pm. The sign wasnt there and and has been closed since 6:30pm til she got mad and put up that new sign
Ive been waiting outside for over a hour and 30 minutes like a idiot. And many more has been waiting since 6pm

I know to be true that manager Derrick Ledbetter steals from the Family Dollar Fulton location. When he does the freezer he puts the items in a black trash bag. He then places the trash bag near the back door. He then drives his white truck that he no longer has to the back of the store and load the trash bags on the back of the truck. He then drives the truck to 4918 Cosby street and provides the food to his family. This trend has happened over four-time during the earlier part of 2021. He also carries a Jordan backpack that he uses to sell weed out of your Family Dollar store. This trend has been going on since 2020. He and his male employee also drink on your clock. If you review the camera he parks right in front of the store doing this activity. If he is an interested female he goes to the register and skips scan stealing from your company. I just want to make Family Dollar aware of the leadership that is placed tarnishing the Family Dollar name and Brand