Family Dollar
Reviews and Complaints

Just went to the local Family Dollar. The asst. Manger was setting behind a register with her feet up and husband by her side. The other Asst. Manger was outside with a cashier smoking weed. I guess if you need drugs you can get them at family dollar now. Lol but the best one was I had to wait for them to get done smoking to get checked out because the Asst. Manger wouldn't get up. Real great customer services at your local family dollar.

im a former employee and i have asked the general manager and assistant manager of the store in isom ky for a letter stating i quit. Neither of them will write the statement. i need this statement so i can get medical coverage for my 2 children. Im going to talk to a lawyer if i dont get a statement from them in the next week. My name is Mary Watts my login was 6510879. I need this letter and i hope u can help .

I wanted to tell you this story all over in case you haven't recived it before my name susanfields I was in the store other day and I was talked to very rude I wasn't going to say anything but my husband to, d me to I think this is how you spell name ally she was very rude I think that customers schouldbe talked to nice not rude you could loose business like that the manger I have been in ther before I think her name Alisha she's very polite and kind you all need more employees like her thank you

I was in the store on sep 3, where me my husband and mother always shop here... Well there was a manager a guys where a hat dont know his name but he has his hands burnt or skin peeling off his hands (not trying to be rude but I really dont know his name his always smoking outside) well anyway we walked into store stright to were the lotion is.. Grab a lotion and then grab what we need after that we go into the front counter and pay after that my husband and I go out the store while my mother pays for her stuff well... After that I see the manger grabbing his phone and writing down my car plates... After that I turn around in my car and can tell his staring at me to I get down off my car and go inside and I ask him excuse me did we do somthing wrong cuz your looking at me very wierd he says yes I said what and he said well we have been missing razors and said so what do I have to do about it and he said oh well everything and can blame who ever I want I said well do u think im stealing them he saids yes get out of my store so then I tell him u have cameras and you can them and make sure I didnt steal them so my husband said oh [censored] to him self well now the guy was yelling at him and kicked him out of the store... After that I called the cops and told them what had happed and told him that I was going to leave the dollar store until he search my car! And cop said he was going to go in and talk to him and the guy said I have no proof seriously yes you have no god dam proof beacause we didnt do it and why would I call the cops on my self... Serious I have a witness with her card and information... That saw everthing and honestly I have no god dam need to be stealing no god dam razor... That just talks bad about a place like this having a poor management and yet not confim he put a transpass so my husband wouldnt be able to go in there wow... That just makes me sick to think what a terrible human would do something like especially on no proof... When u guys have cameras...

While visiting this store location on September 6, 2019. I was entered into a AOA banding me for coming into store property location. I don't know why that such a decision would be made on my behalf. Officers arrived as well on September 6, being called to the store location by a female employee and female store attendant. The female attendant followed as I walked to the rear of the store to look for a product. She then asked me, sir and continued to repeat it three to four times. I gave her no response and continued looking for product. I left out without purchasing the product thinking that there was not enough money added to my credit card. I went back into 3564 or 3560 South Mendenhall family dollar store location realizing that I do have enough to purchase what I wanted. The female attendant then tells me to leave the store soon as I entered the second time for no apparent reason. I then continued to the rear of the store. I picked up the product and took this product straight to the counter for purchase. The female manager then comes over to the register where I was and says no decline my transaction purchase. Also states she doesn't have to if she wish no to do so. I only asked the manager employee if it was okay for to go back to her register while I check-out, because she was looking at my Visa card. The lady manager refuses to do so. I insisted that I will like to continue to make a credit purchase transaction. Since the card swipe machine asked for my pin I asked if I could purchase the product with a credit transaction. Being that it seem like my pin was changed without authorization. I was not checked out by cashier and treated very rudely by two women employees.

I am a former employee at the family dollar on central ave. Toledo ohio... Store # 10369... I recently reapplied there... And based on my previous time there was told that I would be hired back... When I called back I was told I was on the non rehire list... When I left the store... March 30, 2018... It was because I was physically threatened by one of the assistant managers... And I left based on that threat to my personal well being... I then informed the manager that I would not return, as long as that employee was there... And was informed that they still would be... So I told the manager I wouldn't be returning... To make a long story short... I should have reported it then... The employee that confronted me was subsequently fired months later... What I would like out of all this, is to be lifted from the non rehire status... I enjoyed working there... And the manager can attest to my work ethic... Any assistance in this matter would be gratefully appreciated... Don martin

I brought some black hair dye from Daxton men's hair color real black kit product number 032-2513724 14 I used the product following the instructions given and it turned my hair brown instead of black I brought the product at the Family Dollar on Newtown Road in Virginia Beach Virginia while I was in that City I attempted to returned it at the Family Dollar on High Street in Portsmouth Virginia I was told that this isn't even our store in a very unpleasant manner my both the clerk and her manager which to my understanding is a violation of your policy to be able to return products you're not satisfied with I was told that I would have to return to Virginia Beach to get my refund could you please address this with your employees in Portsmouth I will continue to try to get my refund since if I wanted brown hair I would have brought brown hair dye I will wait for your response