Family Dollar’s earns a 1.2-star rating from 2309 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
manager
The manager Shaline is getting the people next to the store to help unload the delivery truck and paying them with merchandise. She let's them get what they want. They told me that what falls off the truck they can have. They said they got $85 in detergents. Also the girl that works there came to work so messes up on meth she had to go home. Her mane i...
Read full review of Family Dollaremployee at this family dollar
An employee (Heidi) at this store refused me service, would not allow me in the store, even after the cops said I was allowed to be. Her boss, the manger and her are friends and have done this before with people. She embarrassed me in front of other customers and I had a child with me. I live in this village and use this store- I want something done about this.
Read full review of Family Dollarn/a
What the hell R y'all Thinking?
Your store is needed here in San Ysidro, NM. We live 40 mins for town, where we can get food, clothing, ECT. So y'all are gonna leave us high and dry just like that.
Have y'all been here and seen the area? Low income, elderly, no opt for getting around. Yes they built a General Dollar next door... So what they don't have clothing or stock what we need there. We need the Family Dollar Store. I have a paticion sign by over 200 people on a town of 389 people so far
I can mail it if you text my Email back at [protected]@gmail.com.
I'm praying you change your mind
Sincerely Kimberley Mezo
careers job applicant
On February 1, I filled out an application online on around the 10 the I was told to come in to get papers for the drug test I did that on the 11 th. I went to take the drug test on the twelfth. I took the papers back the next day. When I took the papers back I was told that Ray would contact me after the background to call Ray. Well I called that store 11597 Fredrick Rd everyday for a month. No Ray he was always busy. Then I go up there and Ray says he isn't the closer the one that gave me the papers and all the information was the one to close it out. Well when I see her she says my background passed but it's saying override. I then was told to come today Tuesday April the 9th and the asst manager isn't there after leaving me on hold and checking her schedule gives me a day she is off. What's going on. Am I being played with and why I did everything iwas supposed to do and I still have my email saying I was offered a job contingent on my passing the drug and background. This isn't right . Who do I speak to now . Is this discrimination.
I said the airport because that background check is severe .they don't do the 7year thing it has to be ten years no trouble and I literally had to wait 6 months.forbit to be ten years. That was 5 years ago so now it's 15 years
How could I not pass. Crazy ok IAM over this [censored] just had to vent and let people know how family Dollar Fredrick Ave moves.
Lord I hate a stupid [censored]
Omg they told me I passed both test got dam. What part are u missing. There is no legitimate reason for not hiring be me period.
Nope wrong I just passed a background check for BWI airport there isn't anything there sweetie. Stop reaching. I put up the complaint because there isn't a valid reason for not hiring me period!
Let's be clear I have a job. This was going to be a second job. IAM gonna talk to an attorney. Sip on that.
And I called the asst manager cell phone and text and got no response. So unprofessional. Straight ratchet. These people are representing your organization.
assaulted by assistant manager donna mullings
On february 24, 2019 approximately 8:20 am. I brandon hudson where a victim of aggravated battery by assistant manager donna mullings because I exited the retail store with prepaid cell phone do to the bais and prejudice customer service Donna mullings followed me outside of the and try to take the item from me which she left register and refuse to provide...
Read full review of Family Dollar and 1 commentpetersburg va 23803
The store is a mess! It so much stock on all aisles and the backroom has no walking space with boxes and products stacked all the way up to the ceiling. It is very unorganized and dirty. The shelves are empty and it's very hard to find things. Clothes and blankets on the floors with very little walking room. It is a serious hazard and needs to be addressed asap. The manager on duty had a attitude and he said it's only 2 of them stocking. He needs help asap. Please address these concerns asap. Thank you
manager attitude
I went to this location in epsom and the manager krystal has such a nasty attitude that she should not be working with the public. The sale sign for the charmin tissue was not in the proper place therefore I picked up the wrong size. When I told her about the sign she didn't take ownership for having it in the wrong place she blamed it on kids that came in...
Read full review of Family Dollarmanager
I went to the union store on 4/6/2019 and bout 3 coke products. It came to $10.70 and I gave her $20.70. When I got to the truck I noticed that I didn't have a 10 for change I checked my bags and myself before going back in to tell her she didn't give my change. I told her that I would stand there and wait til she watched the camera. After about 15 minute...
Read full review of Family Dollardisrespectful, rude and demeaning cashier
On 4/05/2019 at approximately 5:45pm, my husband Richard Vallejo went into the Family dollar store to purchase dog food. As he placed the bag on the counter, the cashier Blanca rang the item up and gave him the total. Richard gave her a $10 bill and was reaching through his pockets to get a $5 bill. As he was doing so, she told him "You need to pick up your...
Read full review of Family Dollargaines dish honey berry hula 21.6 oz
On 4/5/2019 I went to The Family Dollar Store, located at 287 N. Cleveland Street Memphis TN. I purchased several items from that location. The dish washing liquid was put in the same bag with my bread, chips, cookies, carpet cleaner. The top came off of the dish washing liquid. The entire bottled spilled on to all of my items. I'm unable to get a call...
Read full review of Family Dollartried to return a defective product and the store manager lied to me four times and refused to wait on me.
On 3/29/2019 at 2:46pm I brought some items including 2 Misting Fans. When I got home I put batteries in them but one of them did not work. On 4/3/19 at about 5:05pm I went back to the same store with my receipt and the item to ask to either get one that worked or my $5.00 back. First the clerk told me that it wasn't on the receipt. I pointed out that it...
Read full review of Family Dollaremployee
Was shopping with friend on March 28, 2019 and as we were browsing through the store we heard loud shouting, it seems a male employee was berating an older lady behind the counter. He was in back of store and she was behind counter trying to get his attention. He kept yelling at her as he moved to the front. I do not know who was cashier and who was manager...
Read full review of Family Dollaroreo red velvet and white fudge hostess ding dongs
This is the second time that I've went into that store and realize when I got all the way home that the product which was Red Velvet Oreo that was expired with a date of 12 Dec 18.The first product was Hostess Ding Dong White Fudge had "Best By:Mar.21 2019".This is unacceptable to have expired products on the shelf that customers are purchasing and not...
Read full review of Family Dollarproduct
my friend she when yesterday to the store to buy some things the she need and then the asstt manager to her she steal something but her husdband work to buy anything she needs 3/28/2019 1(760)399-0574 you can contac her anytime and then the asst manager call the police but she dont have any report in writing only verbal they spoke with my friend the she...
Read full review of Family Dollar and 1 commentcashier was extremely rude and stole my money
I was at the store located at 2970 Poplar Ave a little after 9 a.m. on March 28, 2019. The cashier was extremely rude and she stole money from me. I have tried contact the store and the corporate office and have not been able to get in touch with anyone. The corporate number only allows you to leave a feedback which they ignore and never contact you back...
Read full review of Family Dollardigital coupons
I have been in the store several times and found products on the shelf with digital coupons advertised. Scanned the product with the ap and the coupon isn't found. Took pictures of tags with products and then am always told when I get up front that they cannot honor it even though it's advertised. After so many times, good way to lose customers that get fed...
Read full review of Family Dollarservice of management
This evening I visited my local Family Dollar in Morrow, Ga and unfortunately witnessed a physical altercation between two other patrons in the cashier line. It was during rush hour so naturally lines were long and patience was short, which may have been relived if the Lead cashier/manager would have taken the initiative to open a second register. Instead she remained in the back of the store engaged in a personal conversation on her cell Phone. The cashier at the front was assisting a customer and requested assistance. The front cashier called for assistance at least 6 times before she reported to the front of the store. By this time a verbal altercation between two female customers erupted and turned physical. As the fight continued into the store parking lot both cashiers proceeded to watch the fight rather than considering their safety as well as that of the remaining customers by calling police. I am not calling for anyone's job nor am I blaming them for the altercation, however I do think it is expedient that a whole new revamp as well as professionalism training be given to this location's staff. The store is almost always unorganized/dirty with unprofessional staff. I will NOT be returning with my business and find it very unfortunate that I now have to shop outside of my own community. I believe your customers and our community deserve better. Many Thanks for your prompt attention to this matter.
Courtney L. Brown-Morrow, Ga
employee conduct
I stopped by this store on my way home from work around March 20, 2019, and could not go through the entrance as there were 2 women standing right outside the door, smoking cigarettes. I had to go around and enter through the exit. While I was in the store, I noticed one of the women re-stocking the shelves so apparently she was an employee of the store.
While it is nice that the employees go outside to smoke, it doesn't do much good if they choose to smoke right in front of the door. They should move away from the door, so at least the customers can get inside the store without having to walk through clouds of smoke.
You couldn't say excuse me and walk past them?
customer service
On March 25 2019 at around 4 pm I went to my local store I always go, I am there at least twice a week, Store number 10254 my receipt number is [protected]. When I got to the store I noticed a cashier by the name of Arturo helping a customer who was paying, I knew exactly what I wanted and where it was located so it only took me about 45 seconds to...
Read full review of Family Dollaremployee theft
So I'm a regular I come to family dollar often and i just saw something so unfair. I saw an employee, her name tag said Tammy, ring up a multiple items about 15 or so. Then she grabbed a snickers bar off the counter and rung that and I think she adjusted everything so that she only paid for the snickers because I only saw her pay like a dollar for a bunch of items. This is not fair me as a regular has to pay full price for my items and this lady gets to pay so little for all her items. I've also heard rumors about her stealing and I heard a man yelling at her inside the store which is so unprofessional. Something needs to be done.
My mom has shopped at the Family Dollar Store in Tecumseh Oklahoma every since it opened. On March 8th 2019 the store manager (Tammy) was every rude to her. She told my mom she did not have time to MESS with her, I was not there or (Miss Tammy) would have had to deal with Me. My mom just wanted to ask a question, that’s all, and the b——, was so hateful to her. My mom will never go back to that store again, she will now shop at dollar general. The next time I am at my moms I am going to family dollar and ask to see Tammy. She needs to be (FIRED) ASAP.
Family Dollar Reviews 0
If you represent Family Dollar, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Family Dollar
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Family Dollar. This title should be clear and to the point, giving a snapshot of the problem.
4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Mention key areas such as product issues, customer service interactions, store cleanliness, pricing discrepancies, or any other relevant concerns. Include specifics such as dates, locations, and names if possible. If you've had a transaction with the company, detail the transaction, including any receipts or transaction numbers. Clearly explain the nature of the issue, the steps you took to resolve it, and how the company responded. It's important to articulate the personal impact the issue has had on you, whether it be frustration, financial loss, or time wasted.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, emails, photos, or other evidence. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial loss you may have incurred as a result of the issue with Family Dollar. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution to your complaint.
7. Review before submission: Before submitting your complaint, review it carefully to ensure that it is clear, accurate, and complete. Check for spelling and grammar errors, and make sure all relevant details have been included.
8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint with ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, keep an eye on your ComplaintsBoard.com account for any responses or updates. Regularly check your account to stay informed about the progress of your complaint.
Overview of Family Dollar complaint handling
-
Family Dollar Contacts
-
Family Dollar phone numbers+1 (866) 377-6420+1 (866) 377-6420Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
-
Family Dollar emailspurchasing@familydollar.com100%Confidence score: 100%Supportkrawlins@familydollar.com91%Confidence score: 91%communication
-
Family Dollar addressPO Box 1017, Charlotte, Texas, 28201-1017, United States
-
Family Dollar social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 11, 2024
- View all Family Dollar contacts
Most discussed complaints
Assistant managerRecent comments about Family Dollar company
The manager, and one of the cashiers.Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.