Menu
For Business Write a review File a complaint
Goodwill Industries

Goodwill Industries review: Return mishap

A
Author of the review
12:47 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Dec 2,2023, I was returning items the MOD lost my original receipt, which still had numerous items on it that have not been tried on yet. Therefore I have absolutely NO way of returning any other item on the receipt. The Manager was told by his head manager that they had no way of finding it and to give me back my returned items. That is ridiculous the whole reason for me doing the return was because they didn't fit, why would I take them back? I had my receipt it is not my fault that he lost it. Never once did he offer anything other than that. So now what am I supposed to do. I am stuck with items that were on receipt because your employee is incompetent I hope you can come up with a better solution. I spend a lot of money at Goodwill and have never been treated like that. After All I had everything in order when I arrived to do the return and now I am the one losing money.My receipt along with return receipt and gift card are ALWAYS given back to me until today.

Desired outcome: Gift card for the loss of items that I now can not redeem no fault of my own.

0 comments
Add a comment

More Goodwill Industries reviews & complaints

Goodwill Industries - Rude managers 44
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Goodwill Industries - Scam and theft 24
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Goodwill Industries - Unethical behavior/employee attitude 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Goodwill Industries - Price changing and thieft 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Goodwill Industries - badwill 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Goodwill Industries Contacts

  2. Goodwill Industries phone numbers
    +1 (800) 466-3945
    +1 (800) 466-3945
    Click up if you have successfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number 0 0 users reported that they have successfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number Click down if you have unsuccessfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number 0 0 users reported that they have UNsuccessfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number
    +1 (770) 963-7793
    +1 (770) 963-7793
    Click up if you have successfully reached Goodwill Industries by calling +1 (770) 963-7793 phone number 0 0 users reported that they have successfully reached Goodwill Industries by calling +1 (770) 963-7793 phone number Click down if you have unsuccessfully reached Goodwill Industries by calling +1 (770) 963-7793 phone number 0 0 users reported that they have UNsuccessfully reached Goodwill Industries by calling +1 (770) 963-7793 phone number
  3. Goodwill Industries emails
  4. Goodwill Industries address
    5810 Indianola Drive, Derwood, Maryland, 20855, United States
  5. Goodwill Industries social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 26, 2024
  7. View all Goodwill Industries contacts
Goodwill Industries Category
Goodwill Industries is ranked 35 among 124 companies in the Retail Stores category