Harry And David review: Billed for something I never ordered

According to a notice I received from Paypal, on December 16, 2024 at 3:02 AM, I am alleged to have authorized a $31.98 charge through my Paypal account on my Cosco Visa account, Order ID [protected], for shipping to my wife at our residence, 124 Turner Avenue, Edison, NJ 08820, with a Transaction ID on my Paypal Account record of 4W376026SY982104N (Paypal? or Harry and David? or CitiVisa?).

I did not place this order, nor did my wife or anyone else that I am aware of, and when I tried to track the Order Number on the Harry and David site, it would not track, and when I tried to speak by phone to someone at Harry and David I was on hold for 47 minutes the first time and 30 minutes the second time, without anyone answering my call. It was impossible to get through. I phoned City Visa and was told by their representative that I would have to wait for my January 9, 2025 statement to dispute the charge, which it received. I think have been the victim of some kind of fraud and want the charge reversed. By the way, to date we have not received any merch from H & D.