Harry And David’s earns a 1.1-star rating from 83 reviews, showing that the majority of gourmet gift buyers are dissatisfied with their purchases.
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change of ship to with out notification
did you know you can change an order with the one purchasing the order never notified?
I purchased a 6 month fruit of the month club gift for my dad, My crack addict brother went there and called H&D and had the ship to order changed to his home! I called H&D customer service and I was the one being questioned and accused of doing something wrong. I canceled the order and H&D would never admit it but if you know someone is getting a fruit of the month gift call h&d with the box information and request the ship to address be changed. Do it on your own order just to prove it can be done. So in short your order is not safe and will be met by nasty customer service people. I will never use h&d again
The complaint has been investigated and resolved to the customer’s satisfaction.
Harry And David Reviews 0
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About Harry And David
One of the key factors that sets Harry & David apart from other companies is its commitment to using only the freshest and highest quality ingredients. The company sources its fruit from its own orchards, which are located in the fertile valleys of Southern Oregon. This ensures that the fruit is picked at the peak of ripeness and is bursting with flavor.
In addition to its fresh fruit, Harry & David offers a wide range of gourmet gifts, including chocolates, baked goods, wine, and more. Each product is carefully crafted using only the finest ingredients, and is designed to delight the senses and impress even the most discerning of palates.
Another aspect that sets Harry & David apart is its exceptional customer service. The company is dedicated to providing its customers with a seamless shopping experience, from the moment they visit the website to the moment their order arrives at their doorstep. The company's knowledgeable and friendly customer service team is always available to answer questions and provide assistance, ensuring that every customer feels valued and appreciated.
Overall, Harry & David is a brand that has earned its reputation as a leader in the gourmet gift industry. With its commitment to quality, exceptional products, and outstanding customer service, it is no wonder that the company has been a favorite among customers for over 80 years.
Overview of Harry And David complaint handling
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Harry And David Contacts
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Harry And David phone numbers+1 (877) 322-1200+1 (877) 322-1200Click up if you have successfully reached Harry And David by calling +1 (877) 322-1200 phone number 21 21 users reported that they have successfully reached Harry And David by calling +1 (877) 322-1200 phone number Click down if you have unsuccessfully reached Harry And David by calling +1 (877) 322-1200 phone number 75 75 users reported that they have UNsuccessfully reached Harry And David by calling +1 (877) 322-1200 phone number+1 (844) 818-0090+1 (844) 818-0090Click up if you have successfully reached Harry And David by calling +1 (844) 818-0090 phone number 19 19 users reported that they have successfully reached Harry And David by calling +1 (844) 818-0090 phone number Click down if you have unsuccessfully reached Harry And David by calling +1 (844) 818-0090 phone number 40 40 users reported that they have UNsuccessfully reached Harry And David by calling +1 (844) 818-0090 phone number
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Harry And David emailsservice@harryanddavid.com100%Confidence score: 100%Supportsocial@harryanddavid.com84%Confidence score: 84%communication
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Harry And David address2500 S. Pacific Hwy, Medford, Oregon, 97501-2675, United States
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Harry And David social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJan 08, 2025 - View all Harry And David contacts
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Contacted Harry and David and remained on hold for an extended period and once connected: I explained situation and zero concern or help was provided.
The hours and hours and hours spent trying to communicate is ridiculous. Phone doesn’t work emails don’t work. I am going to the BBB . Numerous times I tried to correct a duplicate order, numerous times spent trying to figure out why has and hasn’t been shipped. You already have my money how about customer service/support.?
Efs1051@aol.com
Delivered on December 7, 2024. Dead if four days. No relief from "customer service. Treated me like it was not their problem
I received a Christmas gift from my sister and I did not like and I don't eat the cheeses and sausage in the basket or the hot honey mustard. I called customer service and they don't take returns. The man said to donate the basket or regift it.
We received a package, no message, no order # and we have no idea who sent it,. 3 calls to Harry & David yesterday never reached a customer service agent after 1+ hrs on the phone and pressed #1 for a call back - NONE received. To top it all off, the pears are unrecognizable - green with mold !
No Christmas message sent on my orders so I sent 8 boxes of cookies with out a message Customer service was largely unhelpful I will not be sending Harry and David out in the future
Anthony Marinelli
7729 Quida Dr
Riverwalk WPB
Fl 33411
[protected]
amarinelli333@gmail.com
Received as a gift. It was the
Most horrible order I have ever received!
Do NoT order! It’s disgusting 🤮
The chocolate was horrible
The fruit does not taste
Like fruit and you definitely cannot bite into it.
Worst gift ever
A fraudulent charge was made to my bank account for shipping an order when I have a annual passport. I have been waiting over 2 hours with a chat customer service person who still has not returned to refund these funds.
This is not acceptable.
This was part of a very expensive gift box I ordered for my husband. We just opened these nuts and as you’ll see in the picture, nothing like the label. It’s all cashews and almonds. Only like 5-6 walnuts and NO pecans. Are you serious? This isn’t a premium select, I could get this at Walmart.