How is Hertz’s rated by renters?
Hertz’s earns a 1.4-star rating from 1204 reviews, showing that the majority of renters are dissatisfied with rental experience.
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auto leaked oil all over my garage
I was involved in an accident in january 2006. The insurance company secured a rental for me from hertz rent a car. After a few weeks the auto leaked oil all over my garage and i had stepped in it and tracked it all through my house. I wrote a letter to hertz and told them of the 10 hours that i spent coordinating the pick up of the car and the time that it...
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About Hertz
Hertz.com is the official website of Hertz Global Holdings, Inc., one of the world's largest car rental companies. The website serves as a one-stop-shop for customers looking to rent a car for personal or business use. It offers a wide range of vehicles, including economy, compact, midsize, full-size, luxury, and SUVs, from popular brands such as Toyota, Ford, Chevrolet, and Mercedes-Benz.
The website is designed to be user-friendly and easy to navigate, with a simple and intuitive interface that allows customers to quickly find the information they need. The homepage features a search bar where customers can enter their pickup location, date, and time, as well as their drop-off location and date. They can also choose to search for special deals and discounts, such as weekend rates or promotional codes.
Once customers have entered their search criteria, the website displays a list of available cars, along with their prices, features, and rental terms. Customers can filter their search results by car type, rental location, and other criteria, and they can also compare different cars side-by-side to help them make an informed decision.
In addition to car rentals, Hertz.com also offers a range of other services, such as car sales, equipment rentals, and travel planning. Customers can also sign up for the Hertz Gold Plus Rewards program, which offers exclusive benefits and rewards for frequent renters.
Overall, Hertz.com is a reliable and convenient platform for anyone looking to rent a car for personal or business use. With its extensive selection of vehicles, competitive prices, and user-friendly interface, it's no wonder that Hertz is one of the most trusted names in the car rental industry.
The website is designed to be user-friendly and easy to navigate, with a simple and intuitive interface that allows customers to quickly find the information they need. The homepage features a search bar where customers can enter their pickup location, date, and time, as well as their drop-off location and date. They can also choose to search for special deals and discounts, such as weekend rates or promotional codes.
Once customers have entered their search criteria, the website displays a list of available cars, along with their prices, features, and rental terms. Customers can filter their search results by car type, rental location, and other criteria, and they can also compare different cars side-by-side to help them make an informed decision.
In addition to car rentals, Hertz.com also offers a range of other services, such as car sales, equipment rentals, and travel planning. Customers can also sign up for the Hertz Gold Plus Rewards program, which offers exclusive benefits and rewards for frequent renters.
Overall, Hertz.com is a reliable and convenient platform for anyone looking to rent a car for personal or business use. With its extensive selection of vehicles, competitive prices, and user-friendly interface, it's no wonder that Hertz is one of the most trusted names in the car rental industry.
### Filing a Complaint with Hertz on ComplaintsBoard.com
1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Hertz in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Hertz. Include key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is followed carefully to effectively file a complaint about Hertz on ComplaintsBoard.com.
Overview of Hertz complaint handling
Hertz reviews first appeared on Complaints Board on Nov 17, 2006.
The latest review Malfunctioning car was posted on Dec 23, 2024.
The latest complaint Overcharged rental was resolved on Jun 14, 2022. Hertz has an average consumer rating of 1 stars from 1204 reviews.
Hertz has resolved 129 complaints.
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Hertz Contacts
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phone number 0 0 users reported that they have successfully reached Hertz by calling +91 222 921 0300 phone number Click down if you have unsuccessfully reached Hertz by calling +91 222 921 0300 phone number 2 2 users reported that they have UNsuccessfully reached Hertz by calling +91 222 921 0300 phone numberIndia+27 112 898 001+27 112 898 001Click up if you have successfully reached Hertz by calling +27 112 898 001 phone number 2 2 users reported that they have successfully reached Hertz by calling +27 112 898 001 phone number Click down if you have unsuccessfully reached Hertz by calling +27 112 898 001 phone number 4 4 users reported that they have UNsuccessfully reached Hertz by calling +27 112 898 001 phone numberSouth Africa+1 (205) 548-6082+1 (205) 548-6082Click up if you have successfully reached Hertz by calling +1 (205) 548-6082 phone number 0 0 users reported that they have successfully reached Hertz by calling +1 (205) 548-6082 phone number Click down if you have 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Hertz emailsexecutivecustomerservice@hertz.com100%Confidence score: 100%Support
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Hertz address999 Vanderbilt Beach Rd Fl 3, Naples, Florida, 34108-3508, United States
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Hertz social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 27, 2024 - View all Hertz contacts
Hertz Category
Hertz is ranked 2 among 119 companies in the
Vehicle Rental and Leasing category
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