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JC Penney

JC Penney review: Earrings

F
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7:26 pm EDT
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Couple weeks back, I took a pair of earrings I purchased for myself because I never owned a good quality pair. After only wearing them 2 times, I realized the one earring did not close as tightly as the other. Once I felt it fall in my lap at home and the second time, out with a friend, she stated the ring was on my shoulder. So, I went to j.C. Penney to see if they could repair it. After a few minutes saleslady said these are not our earrings and that they were not even gold. I was in total shock!. I explained that I only wore them twice and after each use, I would put them right back in the box. Those were the one I bought.

I still had the receipt in the box also. I am not a dishonest person. I would never do such a thing as cheat or lie. I have walked into a walmart and returned a one dollar bill to the clerk. Maybe an employee switched the earrings or a customer brought them back for a refund. I don't know how that happened. But I swear on my mother' grave those are the earrings that came in the box and I paid $247.00 for them. I want you to believe me, so I can get a credit back on my j.C. Penney card. I've been shopping at j.C. Penney for over 60 years. I am 81 yrs. Old. Your store could be reimbursed by the insurance co. I would even be willing to take a polygraph test. Please help me in any way you can. Thanking you in advance.

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  1. JC Penney Contacts

  2. JC Penney phone numbers
    +1 (800) 322-1189
    +1 (800) 322-1189
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    Customer Service
  3. JC Penney emails
  4. JC Penney address
    6501 Legacy Dr., Plano, Connecticut, 75024-3612, United States
  5. JC Penney social media
  6. Stan
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    Nov 20, 2024
JC Penney Category
JC Penney is ranked 3 among 67 companies in the Department Stores category