Kmart’s earns a 1.8-star rating from 711 reviews, showing that the majority of shoppers are dissatisfied with their purchases.
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pricing
A couple months ago I purchased a golf driver. The price marked on the driver was $19.99. When I got home, the receipt said $24.99. On 11/07/08, I went to the Kmart on Elston to look at another club. It was marked, on the club, $22.99. On the shelf it was marked $27.99. I bought a coffee scoop clearly marked 99 cents. When I got home, the receipt shows I...
Read full review of Kmartchanging layaway contract
Contract I received when I put in lay-a-way states Final pickup date is 12/19/08. I received a call from kmart stating I had not made a payment as of this date of November 13, 2008, and one was due now. I call kmart and talked to a lady that stated I had made a payment on November 11, 2008, and her records showed that. My contract # is 31953. She said the manager has told them to tell people their layaways have to be picked up on December 05, 2008. I told her I was not told this on November 11, 2008 when I came in paid on it by Ms. Faye Mcdon, who took my layaway payment. How can they change my due date when I was not told and my receipt says December 19, 2008. I do not like to be lied to nor do I like to be told kmart will not bhonor their word or contract. I choose K-Mart because as a senior citizen I needed layaways to help me get christmas and other things that I can not afford to pay instanely for. This now shows me that kmart as well as walmart do not keep their word. I thought I had found me a place to shop instead of walmart. But I guess not. I tried to call and talk to the store manager, but he never would answer his phone for me to talk to and ask him about this.
false advertising
A rack with about 30 or so Rt 66 shirts had a sign on top of the rack that said 30% off. We bought one of the shirts and was charged full price. We went straight to the customer service desk to question this. A lady from there walked back to the shirt rack, came back to the cashier at customer service and told her to give us the 30% off but it was only supposed to be for knit shirts only. We did get our discount but I went back afterwards to read the sign again. It said 30% off Rt 66 knit shirts. The shirts were all the same on the rack... cotton, long sleeved. There was not one "knit" shirt on the rack. I took the sign off the rack and asked the lady about this who gave us the discount. She said, what are you complaining about?...I gave you the discount. I told her it was a matter of principle! They shouldn't have a big 30% off sign on a whole rack of clothes when there is not even one item on the rack that qualifies. I told her to throw the sign away because it just wasn't right. I wasn't looking to get something at a discount that wasn't on sale, but was made to feel like they were doing us a favor by giving the discount for something it wasn't meant for. I think they had better get their act together. I was honestly thinking of putting my job application in there but don't think I'd want to work for a wacky place like that.
false advertising?
My wife replied to the ad last Sunday, Nov. 2, 2008, concerning Corelle Dinnerware. It was listed as 16 piece Winter Frost White dinnerware set (CUP, dessert plate, bowl and dinner plate times four) with two extra place settings making a total of 24 pieces. This was advertised at $25. She went to our local Kmart store and they had the sign on a 16 piece set of Corelle (GLASS, dessert plate, bowl, and dinner plate times four) nothing extra. Upon inquiring and pointing out that this was not as advertised, they stated they did not have the advertised special and would probably not get it. My wife was wanting to buy 4 sets at this price to have 24 place settings. She then drove 25 miles to Bloomington, IN and received the same story from two Kmart stores in Bloomington. Again the sign was on the wrong material. On Saturday, the 8th of Nov., she returned to our Bedford Kmart and found the sign still on the wrong dinnerware and again was told probably never available in the store.
We still have the ad and there is nothing in the ad to state only available in certain stores or until supplies run out or any other such disclaimer. We feel that based on the ad and finding the same thing in three stores with similar comments by store employees, that this is a form of deceptive advertising to draw people to Kmart. What is our recourse for this type of deception?
Sincerely, Barry Strong
charging for work not done properly
Three times I attended the k-mart tyre and auto service station. First time... I had a water leak and they did not fix a water leak but charged for it. When I returned the car they shortened the water system by blocking it off at one section and then the heating did not work. They still charged!
Second time... I had low power steering fluid... They made out it was a big problem... They charged alot and the fluid leaked out much more quickly.
Third time... I was very reluctant but I got a coupon for a relatively cheap service... On getting my car back... I was lucky to get home because they did not connect the leads properly.
I will never go back even if I was offered a free service. This all happened in 2002...2003 but it still upsets me
accusing customer of stealing
accusing customer of stealing, when the customer is not. The exit greeter is checking the receipts for items purchased. She verifies to another cashier who did not ring me up if I paid for the sweater, then say's that I did not pay for it. She could of looked on the receipt, making me embrassed, so I went back to the cashier to verify if it was rung up. She...
Read full review of Kmartnot meeting a confirmed hiring appointment
I applied via computer for a Loss and Recovery Associate at the above address and was scheduled for a 3:00 P.M. interview with the Human Resources Dept.on October 22nd, however, after sitting my day aside for this appointment and travelling 30 miles one way to meet this appointment, I was not seen. Why?
I arrived 15 minutes early and waited to the appropriate time, entered the office area, and looked for Human Resources office, found it, knock on closed door with no response. After standing around reading all the memo's, fire evacuation routes, etc.on the bulletin boards, a gentleman entered the area nodding his head acknowledging my presence, unlocked a door and disappeared. Five minutes later walked back out and which time I asked him, if the Human Resources person was present, that I had a 3:00 P.M. interview? He stated the Human Resources person is on vacation all week, go up front of the store and tell them and sign a book, they will call you later. I was shocked, thinking with the high technology available, telephones, e-mail's, or someone taking that extra step could not call me and cancel my interview and explain what happen. Yes, a emergency came up, but vacation, I was not impressed one bit and very disappointment in the fact that no one approached me and challenging me in the office area, and can only assume that this store is managed by very poor management or no management. I'am a retired military person, 20 years in the USAF, Law Enforcement and Security career field, a Law Enforcement Officer, 18 years with Wackenhut Security Services, contract with CIA and worked on a security proposal for NASA at all sites, been self employed the past 7 years as a security consultant with Department of Energy, and always worked with professional people. I and my spouse worked at K-Mart a few years back and what a change in attitude of employees, the handling of possible future employees, the overall appearance of the store, etc. I'am seriously now cnsidering, do I really want to work for a unprofessional company, that I just observed and waste their time, and mine?
Certainly, hope you straighten out this store ASAP or expect closure soon, if not already on the closure list.
The complaint has been investigated and resolved to the customer’s satisfaction.
I has been a loyal customer and avid shopper as well as my family and friends at the Kmart Somerville Massachusetts store for as long as I can remember. There is one particular person who makes it incredibly hard for me to even walk into the store without feeling completely uncomfortable almost making me want to shop at another location. The individual I'm speaking of is a customer service representative by the name of Linda, honestly I couldn't tell you her last name I haven't gotten that close to her to even look but know for sure. i dont know who hired her or why they haven't fired her yet but and she is very unprofessional extremely unpleasant and in my opinion should not be working in front of the store at the customer service desk, let alone in the back where nobody would ever want to work with her. My only hope is that somehow someone finally sees in corporate enough to just give her what's coming to her, and deserving of the award in middle of giving her her walking papers aka pink slip . If she leaves she'll be doing the company a favor let alone the customers and the unfortunate ployees I have to deal with her sorry so far on a daily basis I can't imagine even having to live with her must be unbearable she doesn't deserve to to have a job working with the public when she is too busy talking on her cell phone taking care of personal matters on business time .Please somebody, anybody take care of this before a customer takes this into their own hands it's only a matter of time before something happens.
Thank You.
Desperately Seeking Linda's Resignation,
A.D., Boston, MA.
I have never had worse service in any store anywhere than the Quincy K-Mart. The other day I wanted to see something at the jewelry counter but was informed by the girl at the counter that it was her "break time" and she just left me standing there. I tried to get someone else to help me, and received the same "I don't care about you, it's all about me" attitude from other employees. I went to the customer service counter, and the 2 girls there were too busy talking about their Saturday night plans to even acknowledge me. I finally left and went to Wal-mart. I have not been back to K mart since and won't be. This is not by any means an isolated incident, but it was the last straw!
While working alone, day after Christmas at returns, customer got very angry and grabbed a fellow employee of mine. He threatened her and a manager came up to the Service Desk to see what the issue was. The customer verbally bashed my co-worker and the manager did absolutely nothing.
He didn't even get escorted out when the guy said (pardon my language) "I'll get this little [censored] for screwing me over. I will."
She was so distraught and shaken she immediately quit.
DO NOT WORK FOR K-MART.
I visited your store in Grove City, Ohio, to my disappointment the store was a mess. I know that after the Christmas rush there should be a little mess, trying to sort holiday goods from normal goods, but the whole store was in shambles and very dirty. The place looked like a thirst store that people dropped off their unwanted goods.
I usually shop K-Mart at Hamilton & Refugee Rd., where they have cleaned up and organized their store where it is a pleasure to shop.
I purchased a vacuum cleaner from K-mart and and needed a replacement belt for it.I went to K-Mart where I had purchased the vacuum cleaner and was told that the vacuum cleaner had been discontinued by the manufacturer and that they could no longer get parts for that particular brand.after doing some research on my own I found out that that statement was totally untrue and that both the product and part where very much available.I ask if I could return the vacuum for a exchange of another vacuum of a different brand or get a refund for the one they had sold me and was told because it was past some sort of 90 day policy I would not be able to do either
K-Mart sold me a product that they refuse to back up I feel I have been cheated by them.
On October 17, 2010 around 3:30 p.m. my wife had cut a coupon from their advertisement and upon learning that the merchandise is out of stock, a worker in that area told us a raincheck will be ready for us at the customer service desk when we check out.
I picked up few items and went to the check out lane and presented the coupon to the cashier to get a raincheck from customer service desk. She called another lady named Tricia and she told us the coupon we have was from previous week and they no longer honor it. Then the cashier check out the items we purchased, I scanned my credit card on the terminal and when the transaction is approved, cashier handed me the receipt to sign, then she asked to see my credit card. She then told me she needs two see two more identification because my signature does not match the one on the credit card. I then told her to forget the whole transaction and gave her back all the merchandises. I told her I need someone to cancel the transaction immediately. or issue a credit to my credit card. She call Tricia again and she said the transaction will be voided next day. Tricia also said there is nothing they can do now because the transaction has been processed, however, it will be voided next day.
Well, the transaction that was suppose to never took place posted to my credit card account on 10/19/2010, one day after it should have been voided.
I took the copy from Tricia with the transaction show on my credit card back to K-Mart on 10/27/2010 and after I briefly explain it to the cashier at customer service desk, she call an older gentleman and he told me that I have to come in next morning to speak to Trcia since she is the only person who can reverse the charge. The lady at the customer service desk also said Tricia only works in the morning and never ever work in the afternoon. I told them both that it is worth to come back to that store and I will have to dispute the charge with the credit company.
My question are: 1) Why they refuse to issue me a credit in the first place since they know well that once a credit transaction is approved and submitted, it cannot be voided, 2) cashier only asked for multiple identifications from us, because the couple before us wrote check and she only showed on ID, 3) when I went back the second time to ask for a credit to my account, neither one of the people there at the customer service desk even attempt to get little information on what's going on.
Tent was advertised on sale on the date of august 10 thru the 16th 2008 said tent did not exist the eagle river tent as advertised for 99.99 after driving 26 miles to reach said k-mart only to be told not only do they not have it they don't expect to get any the employee just in called vienna store with the same result the k-mart store in south p-burg had 6or 7 in stock marietta store would not try to get the tent sent to marietta this is not the only time marietta k-mart has done this type of thing to our family.
I drove over an hour to shop at the Kmart store closest to me. I had gone on line and looked at items that I wanted to purchase and then decided to make my trip. I could have gone to a local Walmart to shop but chose not to because I liked what Kmart had to offer. I chose the items that I wanted and then went through the checkout but only to find that they would not honor an internet coupon I had printed. I was angry about that but chose to take the items anyway because of the time spent in the store and the time for travel that I had made. I was shopping for my granddaughter who lives in Salt Lake City, Utah! I would have done the shopping online but I like to see and feel the items I purchase. The coupon was for an additional 15% off the entire purchase for clothes and shoes, that is about all I purchased and they are for her first year at school, and she loves to get a box from grandma. So, what can Kmart do to reimburse me for my time and travel? I will be awaiting a response. Thank You for your time, Brenda Nissen. 3bsgetaway@att.net 1225 Atchison Rd. Camden Tennessee 38320.
I went to my neighborhood K-Mart, wrote a check, showed my drivers license, and the cashier said it was declined. Of course the customer in line behind me heard everything. I told the cashier something is wrong!
She asked how I wanted to pay for it and I gave her my debit card and told her to run it as credit. Of course it cleared. Then she started to put my declined check in her drawer and I said give me my check since it's declined, She said, "I think I have to keep it, but I will ask at the desk and make sure" Well what do you think happened next? Not only does the customer behind me know of the declined check now all three other people at the desk know. I WAS SO EMBARASSED and I knew it was a good check.
I just opened the account at the Credit Union two weeks before. She gave me my check back.
I was just reassured how much I need to continue to only take my shopping to either Meijer or Walmart.
Not only was my good check declined by a bad software program CUSTOMER SERVICE STINKS.
Sincerely,
Kathy Spiller
on the day of 6/08/08 i went to the k-mart in oak harbor on whidbey island and purchesed a 12 gage shot gun for fathers day. I was told thier were no boxes for this gun and filled out no federal paperwok. I walked out of their with writing them a check and was good to go. I went home and relized that i needed some pcs that were missing .So i called and talked to a very nice lady named kim she then call clen to come and help her out .Then glen calls me and tells me i have to make a special trip back to k-mart to fill out the federal background paperwork. That was a big hassel for me but i did due to i wanted the gun to be leagel. As i am a mother i think that they need to rethink about how they train. I could have had bullets in my pocket and they would have never know.Securiy was never called for any of this matter. The reason i want to complain is this was not a safe situation, i was scared for others after i started home.The fire arm is now filled out right and the backgroung check was clear. Please look into this and get back with me asap.
there is no such website
My receipt from kmart said to go onto kmartfeedback.com and enter my 19 digit receipt #, to win a $2500.00 gift card to kmart. There is a website as such and there is no place for the recpt #. It's a scam!
Lauren Matzen
i need you guys to sell methe fisher-price doodle pro classic with 2 stampers-purple andthe ohio art classic doodle sketch .i live in the carribean jamaica westmoreland grange hill belle isle road just ask for santas yard
I should sue this Company!False Document's given out to people!
The website does exist!
But you have to type the survey address DIRECTLY INTO THE ADDRESS BAR AT THE TOP OF YOUR INTERNET BROWSER [PER THE INSTRUCTIONS]
DO NOT USE a search engine!
The website address for The K-Mart Feedback Survey & Sweepstakes is:
http:/research.tlg.com/unsecured/KmartFeedback.html
The website is sponsored by The Link Group which is a market research group.
I have filled out the feedback form & sweepstakes entry numerous times myself & can attest to the fact that the site DOES exist!
K-mart has their items priced way too high for the quality. Their sales are disappointing"; bringing you into the store only to find that prices supposedly at big clearance discounts are the same as before sale starts albeit already discounted. They might reverse this downward spiral if they lowered prices and thought out their sales advertising and prices better giving customers the satisfaction of getting a bargain and a reason to go back to this store
I too am disappointed to not find a survey.
Survey what survey. Chance to win a $2, 500 gift certificate what a fraud. The quality of your products are inferior. The prices are no bargin. I won't be shopping there anymore, lost another customer on Long Island, N.Y.
This is BS - there isn't a website. It gets upsetting when people pull s--t like this. Kmart, to me was an okay place to shop for what I needed in a hurry since our store in Tulare isn't very busy. I think Walmart is better and it's right across the road from Kmart.
You can keep your ficking survey.
Very surprised there is no kmartfeedback and no were to placed your 19 digit receipt number... was not pleased with your prices at all .. I have seen kmart going down since sears took it over... wont be shopping there anymore... Wal-mart has better prices and there web site is real and there feed backs are real.. Lost a customer here in MD... Bye Kmart close your doors... Wal-mart and Target are here and true to there sites...
survey
I agree with all the other consumers that say their receipt is a scam. I just received my receipt yesterday 10/24/08. They have been given out these bogus win $2500 gift cards for over a year and haven't done anything about the website yet? It a sin and shame that they would continue to do customers like this.
Read full review of Kmart and 4 commentsonline survey - no website
I to, like many others was deciecved by the reciept survey ad of a $2500.00 gift card winnings(Receipt#[protected]). i couldn't find a site to do the survey. There probably won't be a lot of people flooding the net to complain about this because most people don't take an interest, but those that do shouldn't be mislead and that includes those don't do the search. Kmart step-up your game, it doesn't look good, especially when you're competing with another company that is advertising helping the families. It's not good PR during these economic times.
misleading advertisement
On 10/20/08 I went to Kmart to buy a kids trike that I saw in the add for that week. I got the trike plus other things and headed for the cashier. I handed the cashier the $10.00 coupon that was in the add on the kids page. Well, the cashier scanned the coupon and it wouldn't scan. He then asked the head cashier for assistance. Then the head cashier asked...
Read full review of Kmartsurvey scams
I responded to a blurb on my register receipt regarding a satisfaction survey, etc. I logged on to the site. They asked my name, address, e-mail, etc. Sounded like legitimate requests. Never got to any survey. Page 2 started asking me to check if I was interested in any services provided by numerous companies listed. Never went to page 3, as I knew I could be on-line for 2 days checking interests. They usually get down to.. If you don't check an interest, then you don't get registered for the $2, 500.00 drawing. So I clicked out. I don't know who or how many sevices they gave my name to.In 2 days I have received 71 spam mails. 71. To get off some of them I would have to open the mail, and hope they had an opt out link. Well, that's not good. If I tighten down my spam filter I might miss some mail from friends/family because of the strict filters. What to do? Larry dickson
Tried to register for the $2500.00 K-Mart gift card and unable to do it. This has gone on for at least 9 -12 months. Get real and don't put something on your receipts that says you can win something if you shop at K-Mart. How low and deceiving can you go? Especially in America in times like these. You companies raise prices for struggling Americans and the advertise hope with possible winning on a receipt when it is not possible to even register. SHAME ON YOU! Someone needs to turn you in. This is only the second time I have commented on not being able to register after many times of shopping. I will not go back to your store because of this besides of higher prices then other competitors. I thought you were American but obviously not. Do you not get the hint from these comments?
Holly, cashier, was extremely rude. My husband picked up 3 cases of water that were under the sign marked SALE $2.99. Cashier said we had the wrong cases of water because they were ringing up $3.49. My husband went back to get the correct cases of water. Cashier snarled at me to take the 2 cases of water out from under my cart. Cashier continued to sigh in disgust. She rudely said to me "I didn't think I was going to have to wait for someone. We're really not suppose to wait for people." I replied "I'm the customer!" I don't feel the need to have to make separate purchases due to incorrect signs posted on the wrong product! K-Mart, Hyannis, MA (Store #3040). Date: July 25, 2017 at 12:22 p.m.
I am wanting the information about where and how you get to the website to do the Survery to be registered in the drawing for he $2500.00 gift card. Becasue I visit k-mart real often and I have several receipts that I would like to getmy numbers in and hopefully if this isn't a joke that maybe I would win a 2500.00 gift card but when you go to that website you can't do anything to get the information in there so I would like the information as soon as possible!
Thank You,
Melissa Elliott
I put two items in layaway. Paid for all of it. Had it held at front desk for neighbor to pick up for me she worked there. When she brought it home to me part of it was missing. I called store and talked to someone but they never called back. They say I got all of it. But my niece was with me and she said I did not get the item a limited edition of Bolt DVD. This is the second time I've had trouble with department; and I live on a very fixed income. My neighbor has been checking up for me. They told her that I had to speak to a certain person. Went last night and asked when she worked ( I have to get someone to drive me to stores), was told they did not know. I was also told they had no way to call me to report on item loss. I might and that is a big might use this dept again but not for a while. They have not been rude. Just unhelpful. I love K-mart and will continue to use rest of store.
Miss Martha Ann Trotter
I don't have a complaint. I wish to compliment K-Mart for selling items made in the USA. Try to find something made in the USA at Wal-MArt. I am so proud of K-Mart. I'm now a regular customer just because they sell items made in the USA. Thanks for believing in the USA products. I'm telling all my friends. We all stopped buying anything made in China. Thanks again. Luv Ya K-Mart.
I purchased a Sony Playstation 3 from K-Mart on 12/10/07 . This purchase entitled me to a 25$ gift certificate ,which printed
out along with my paid receipt. According to the guidelines I must submit ORIGINAL UPC code and copy of receipt to redeem.
Problem : along with the Playstation is an offer for 5 free BLU-RAY movies, just submit ORIGINAL UPC code and copy of receipt.
I phoned K-Mart customer service their solution use one or the other! The reason I purchased at K-Mart to begin with was the extra
25$. Neither K-Mart or Blu-Ray is willing to accept a copy of the UPC. I feel K-Mart should have done their homework prior to offering the gift card . No one would take responsibility for making this right. I have purchased many things over the years from other merchants where there were multiple offers without problems. I can't believe I am the only person who has encountered this. I was once a loyal K-Mart , Sears customer but no more.
what site are you going to? the correct address is www.kmartfeedback.com. i have NO problem getting there. well, unless i'm drunk, or maybe you're ###ed. who knows?
The drawing is sponsered by webhamster.com - information pertaining to the contest & additional survey details are given after the intro jingle. Unfortunately there's no "skip" button for the intro, so you have to watch it until the end to get the rules & entry. Good luck, big money!
knife demo
We were told to go in front of the cafe area to listen to a man and we would get a paring knife free for listening. He gave a sales pitch for a bargain on knife packages. We decided that we did not want to purchase them. I asked about my free paring knife and I was told it was in the knife package if I bought it. We feel that was false advertising.
charged wrong price
I purchased some things for haloween on sunday oct. 12, 2008. Said halloween stuff was 30% off. I was charged full price. I asked clerk was I didn't get sale price, he looked at me said why is it on sale? I said do you not have it in your system to ring up sale prices? I'm glad I was paying attention. So then I had to waste more time for them to look it up to see what price it was. After that I got sent to customer service to get a refund. The person there asked me how much 30% off was of the price tag. Wow! Now I have to figure out my own sale price! I can not believe the crap I had to go through. Then after another 10 minutes, another lady came by to help figure out the price. The cashiere, asked me how much do you get back? Wow. I didn't know that buying 2 $1.99 itemsd on sale for 30% off was gonna take me over 30 minutes to buy. I am not happy with the people you have working there or having to tell them what the sale price is or what my refund is. Very dissappointed in your store.
this is a scam
This is not a real website! There is no such site and my security scan says its an impersonation.. Kmart is a huge company... How are they going to scam everyone like that...!
my wife was told by the cashier that the computer was down. she wants her reward points put on her card. Merch id# [protected] receipt # [protected] 8/18/12 3:43pm [protected] name marilyn darr please e-mail us back at jfdarr@verizon.net so we will known for sure that they where put on her card. thank you john darr
Madchen, Maroon is not just a color it can also mean to be Marooned on like an island (alone and stranded) or simply put, stuck.
this website is real. Try Google. It's the next best thing to sex.
"you are a maroon" I believe you mean "###, " since "maroon" is a color.
You guys, this is not a scam. You are simply SEARCHING for kmartfeedback.com instead of typing it into your address bar. You are getting this site where all the other ###s are winding up.
I feel really sad when I find hundreds of these complaints on this website because I can't believe there are so many stupid people out there in the United States. Any company's internet site you don't understand must be a scam. I'll bet you are the type of people that, when you don't understand a trick a magician does, believes he works with Satan to use supernatural forces.
I guess it shows you what type of people typically shop at Kmart.
The website address for The K-Mart Feedback Survey & Sweepstakes is:
http:/research.tlg.com/unsecured/KmartFeedback.html
The website is sponsored by The Link Group which is a market research group.
I have filled out the feedback form & sweepstakes entry numerous times myself & can attest to the fact that the site DOES exist!
this is a real website.
try to to enter sweepstakes and my id # keep getting rejected. K mart blows
I cannot believe that a company as large as K-Mart would advertize falsly. Why do you want people to give a feedback and be entered for a gift card if there is no such thing. I will give my feedback anyway, my receipt # is [protected]. I went to K-Mart looking for curtains and some christmas gifts only to find nothing as usual . Its very depressing to shop at K-Mart in Berwick Pa, because they never have anything they advertize in flyer, and when you ask anyone that works there, they never know what you are talking about. My name is Maria Covino. If Martha Stewart ever came to this store she would totally lose it. She would close it.
you are a maroon, sorry that your security program kicks it out but just google it and see that it is a real site
rude employee
I was cking out when Zelphia keep yelling @ the lady that was cking me out, her name is Celestina telling her to go to another register-saying can't you hear me go to ck out 2-Celestina said I have a customer but that didn't matter to Zelphia-she con't to yell @ her-even the lady cking out next to us said that she was sorry that WE didn't deserve that someone should tell the manager-I believe she tried to find him-Celestina was so upset she was shaking & looked as if she was going to cry- I went to consumer service to complain-when I was talking to a supervisor Zelphia started yelling @ Me to the point that everyone there was watching both of us & she was about 15 feet away so everyone could hear-then she put her hand up like tlk to the hand-I came home & cld the store asking for the manager he didn't come to the phone & didn't answer his page-left my name & # asking for a call back & none returned-I'm 54 yrs old & have never seen such bully behaver from an employee to both consumer & co-worker.She needs to be shown to the door!I shop there often but I may never go in there again because of her.Please do something about her!
feedback survey
There is no website to summit the survey and enter 19 digit receipt #. This is just another example how kmart is slowly going out of business. Here in medford we can"t wait for it to go since wal mart came in. Kmart does not have the merchanice advertised and no reliable staff working to help customers. When you go into their store you are totally on your own.
on sales receipt they tell you to go to website to have a chance to win 2500.00 with receipt # no website..kathylpn54@hotmail.com...thank u
Like tke other complaints, Icould not find a web site to enter 1is8 digit #.o9714 [protected]. What can be done about this ?Just take everything back and get refund? Spent 117.00 dollars there .
This site is full of people complaining the kmart feedback site is not there. I just finished filling it out. Look around before you accuse the store of running a scam. K mart and Sears are good to our returning troops. They need our support. I do not work for these companies, nor does anyone else I know.
I BOUGHT AN STATIONARY BIKE IN PONCE STORE IN PUERTO RICO AND I CAN NOT REGISTER FOR THE PRICE LOOKS LIKE YOU DO NOT HAVE STORE IN PUERTO RICO! THIS IS UNACEPTABLE FOR ME ...
ANTONIO LOZA
tonyloza@hotmail.com
tried to go to that sight and like many others it is a scam that is wrong to take this time out of a day of a consumer who never does surveys to say something nice about the store only to be scammed.
On my register receipt from K Mart, I was asked to take a survey for a chance to win a $2, 500 gift card from K Mart. There appears to be no such site, so this K Mart gift card appears to be a scam. What bad business!
Wanted to tell about my shopping experience and be entered to win 2, 500.oo dollar gift card. There is no web site as described at the bottom of my receipt. My experience wasn't that great and now they wasted my time searching for a site thats not there. They are ripoffs!
K.mart $2, 500 survey that was falsely printed in 11/2007 is still being printed 6/2008. Still no web site available for kmartfeedback.com.
Was unable to find the web site to complete the feedback survey, which would make me eligible for the $2500 K Mart Gift Card. At any rate, I use the pharmacy on a regular basis and have found them to be very helpful.
shopped Statesboro Ga Dec 17 2007 receipt [protected]
where is the survey about shopping experience? Is there a possible win of $$$ gift card
please complete your advertising promises
washing machine
I purchased washing machine on 20-09-2017 and took deleivery on 21-09-2017. I open it and try to start it. But s washing machine did not work. I approach at kmart (the vendor) on 22-09-2017. They ctold that its not the responsibility of kmart. They told that its the responsibilty of customer to ring to technician and get it repaired.
Dear sir, I purchased this machine in good faith and paid all money on the dt.20-09-2017 but I deprived to use this machine.
When I purchased and paid I thought that its a new machine and its computrised and automatic machine. But neither it is automatic nor computeried as well as not working and also its electric wire insulation is damaged which may leed to injury or casualty.
Please give me justice.
Thanks
Your's trully
Manmeet singh
I attempted the survey a few times and only cycled through a long series of "offers". At initation of survey it said you did not have to buy anything, yet close to the end (what i assumed had to be close to the end) it said that i HAD to select any offer to consider, but that i would not have to follow through with the offer. This is time consuming and deceptive. Not only did i not get an entry into the promoted contest, i didnt get to voice my opinions about mr recent shopping experience.i do not need new windows- my house has them. I have no children i dont need enfamil. i dont watch movies so netflix was out. I am young ao the medical and mobility products were not applicable either.
We went to kmart yesterday (12/22/07) to do last minute christmas shopping. Upon completing our items we went to check out in the extremely long line (20 people) , for 2 cashiers. We were in line for 40 minutes, and during this time the line increased to 40. Someone requested more cashiers on 4 occasions, after the 3rd request, 1 showed up. I do not understand why, this close to christmas and with lots of people in the store, one does not see management, or other employees. I did notice 12 customers within this timeframe leave items on the floor and walk out. Would like to say sorry about the capital letters but I am extremely angry ! If I don't here a solution to this problem by 12/30/07, I am reporting to better business bureau. Oh and by the way receipt# [protected] and store # 3728... Again store # 3728...In pineville, la.
I am a customer at the Kmart on Belle Chasse Highway in Gretna, La. I always shop at Kmart, most of the time I do layaways and sometimes if I am not satisfied with my purchase I will return them but everytime I return something back to the store this lady name Theresa (who sometimes works in the layaway or in the front of the store) has some loud unprofessional words to say about my return in front of me. I am a regular customer at Kmart and I feel I should not be treated that way weather I buy or returned a purchased I should received customer satisfaction while I'm shopping and it is not of her business what I decide to do. Her job is to satisfy the customers not make me feel unwanted, she does this everytime I return something in the store, I am a customer just like everyone else who is in the store and should get the same satisfaction that everyone gets.
My reciept #09101 o5o108 004 72527 directs me to site for survey and possible prize. There is no USA site for kmartfeedback. The Australian site will not allow entry without an Australian phone number. I suspect the New Zealand site will not allow either.
My wife is a Sears Holdings stock-holder, and we do not like to see OUR customers treated this way!
If the site is down there should be a re-direct with information.
There were many people in line at the pharmacy and several people working, but only 1 checking out. The person checking out took a customer with approx. 35 items at the pharmacy checkstand, when there is a sign that says 10 items only at pharmacy checkout. I stood in line 35 minutes and finally another person (Of the 5 employees back behind the counter) came out and opened another register and started checking. She could have been checking all the time with that many people in line. And with that many people in line, the other cashier should have directed the person with the 35 items in a 10 item checkout to the front checkout counters. This was suppossed to be the pharmacy line where you pick up your prescription.
first off you only have ONE handicap shopping cart!
secondI was over charged $1.00 on each of the 8 boxes of chocolates I purchased
Hadto ask for a bag to put my chocolates in
and I got one bag for 8 3lbs boxes of chocolates
Poor parking spaces also for handicap people
I don't thin I will be shopping much this season at KMart as it is not convienent for me
Sorry as I like KMart
I don't what it takes to get a response from this complaint, but this is my second one on the subject. While in my local kmart store, I was standing behind a customer who needed an item priced checked. The cashier took it upon herself, eventhough there was 7 other customer's in line and only one other register was open and that too had a long line. There was cashier's at customer service who could have helped, but that would mean geeting off the cell phone and stop picking at their finger nails. Anyway, when the cashier, keyle, came back, she did not have the same item that the customer needed a price check for, actually, I checked the item she had and it was smaller and worth a lesser value, but keyle rung up the items that the lesser charge and the customer was like, oh, thanks! I made the comment to the customer behind me whom also was watching all of this, that same people would go to jail for doing that, keyle replied, really, and proceeded to do what she was doing. And by the way, that little comment caused a gasp from the customer behind me and caused me to check the real price of those items. The date, again is as follows 3/10/08 4:34pm at kmart store #9462. Since I am not sure where my information goes, here it is tresanne reed, 44 johnes street, #205j newbugh, ny [protected]-522-2732
Purchased items at the checkout in the garden department. Only purchased a few items (toiletries, cracker jacks, and 2 tank tops). I paid cash. When we were getting our change she was talking to us about mango & milk drinks how it keeps her hydrated because we were going to buy a coke but decided it wasn't refreshing enough. We were discussing this with ourselves (my husband & I). She started telling us how in her family they eat mango once a day & how it keeps the cool for the day. I picked up 2 bags and she continued talking. She was pleasant but distracted us to what we were doing abit. We took the bags took them home and placed on kitchen counter. When I looked thru the bags the 2 tank tops were not in there. I know for sure I left them on the counter and someone either took them thinking they were theirs. I know they did not come home with me. I had 2 bags only . I shop there quite often but she was a distraction that caused me to leave my bag. When I went back, she said I know I saw you leave with the bags. Well of course I left with 2 bags but they didn't have the shirts in them. The store is going to take the side of the employee, but I know I didn't take them with me. The shirts were only $5 apiece, but I needed them for a trip. What ticked me off some more was the fact I had to wait for some authority person who was not even in the store. I had to wait at the service desk waiting for a phone call on what could be done. The employee finally said, NO I saw her take the bag, then that was it. And yes she saw me take the 2 bags, but my shirts were not in them. I live in a small town where Kmart is our only store. But this experience, I will no longer purchase my things here due to the fact that your employees look in your face and tell you that you are lying. I will go to the new Walmart that they opened up 40 minutes away. Very, very disappointed in our Kmart for their lack of authority in the store. Very tacky. The employees name was Himani Receipt # [protected]
I am very upset I went xmas shopping I only have 1 day to shop because i work in retail also but when I looked at my reciept when i got to my car I $ 9.00 in mistakes I had just waiting in line because of another issue with the person in front of me but I am paticient due to my job but I watched the stuff ring up but it looked as if it was ok but it was not I bought some kids items that were 5.99 each or buy 2 and get them for 8.00 well they all were 5.99 no discount taken off I am very dissapointed due to Kmart is the only store i like to shop at. I pass a WalMart and a Target because of the normal good service but lately nothing rings up right and if its wrong you have to go back and get the wrong sign to prove you are right, like the woman in front me.
please look into this issue cause I love Kmat and want continue shopping there.I drive 25 miles to shop this store with Walmart only 2 miles from me.
Thank you
Darlene Bowman
12611 Presbyterian St.
Knowlesville N.Y.14479 Dartops23@gmail.com
i went into stor to redeam a voucher i recieved and they called for the manager to come up to help and it took her 3 calls to come to the front and she made the comment she had things to do as she was walking near. then she tried for 45minutes to figure out why or what was wrong with the register or the voucher and still told me i was not able to use my voucher i will be calling the place in the morning also to see if it was my voucher but before i left my house i called a sears rep on the phone and was told it was good to use. i have been to this store many of times and when you have a question or a problem it is like pulling teeth to get help and to me that is no way to treat a costomer. thank-you for your time.
kari smith
live plants department
I just purchased two plants at your 250 west 34th st. Kmart and want to say your live plant department is a disgrace - plants are living things which need care! The two poor plants I bought were so dry that I purchased a bottle of water at the register ($1.49) and watered them outside the store so that they would survive the walk home. I spoke to the cashier about how neglected the plants were-she referred me to the manager, who did not seem to really care. Kmart is wasting their money by not caring for the plants they wish to sell. Shame on you-plants are living things!
misleading sales signs
I shop kmart alot anyways I went last night to purchuse a purse and in the womans clothing section they had a table set up and the sign on the side of the purses sais sail with a list of original prices and then the sale price... When I went up to pay it rang up the original price and I said they are on sale and they said no thats just for apparal.. Well the other side of the sign did say apparal and had some shirts or something on them but I found this very misleading and they were quite snotty with me like I was some dumb # or somthing! They need to fix this problem as im sure im not the only one who didnt understand this and I think they should have honored the sign and been a little nicer... Will be my last trip there!
I called the health department on my Kmart. Kmart is a piece of ### .
I also shop at Kmart very frequently. On June 8, 2012, I was shopping for a patio set. The sale sign stated that the 7 piece set was for sale for 200. +, which appeared to be a great price. The patio set had 6 chairs, and the sign said seven pieces. The sales person indicated that this was the price for the 6 chairs only. I indicated to her that 6 chairs + i table = 7 pieces. They stated that the math was incorrect. I have been waiting for hours for the manger to call me/
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Kmart emailssocialmedia@searshc.com100%Confidence score: 100%Support
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Kmart address24800 W Valley Hwy, Kent, Washington, 98032-5799, United States
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