Mavis Discount Tire
Reviews and Complaints

I purchased 3 new tires from Mavis in NY before driving back to my home in Montana. Within 24 hours the front left tire was low. I suspected they did not mount it correctly. Since I was traveling across the US, I stopped once or twice a day and put air in it. When I arrived home I took the rim and tire to my local Pro Tire and they told me that whoever had mounted the new tire cracked my rim and it could not be repaired. When I contacted the Manager at the Peekskill store, I was told that it was my "misfortune" for not still being in NY where they could see the rim. I took pictures and sent them to the District office. A man by the name of Joel took my compliant, but insisted that they did nothing wrong. I had also taken the rim and tire to another company locally, Tire Rama, and they also told me that the damage was done by whom ever mounted the tire. Joel was rude, unprofessional and would not let me speak on the phone. He interrupted me, spoke over me, and mocked me like I was an idiot. He kept saying the rim was rusted and pitted, but I live on a red dirt road and I did not clean the rim before taking the picture so that he could see the fresh, new damaged marks on it for himself. There are long scratches, hammer marks and bent spots along the edge from the tech trying to "fix" the damage he did.
These people ruined an Infinity rim for my car and refuse to repair or replace it. Now I can not drive my car until I find a new or used rim. I am still trying to see what I can do about them replacing or repairing my rim.

Do not buy these tires! And definitely do not buy from mavis discount tires. I've purchased 3 sets of this same model tire (Blizzak ws60) for 3 different cars and the first two sets went bad within the first year. The tires developed bubbles and unevenness on the side wall which made the car vibrate violently at any speed. The repair shop told me that they're not repairable and definitely not safe to leave on car so I had to buy new tires on the spot twice. The last set I purchased, I tried to return to the store (Mavis tires) before I even put them on the car since the previous set experience the same problem. Mavis would not take them back and told me to deal with bridgestone which would not take them back either. Now i'm stuck with a set of 4 tires that i'm sure won't last me and definitely won't trust taking them on long trips. I expressed my dissatisfaction to both mavis and bridgestone and both representatives didn't seem to care and told me to that I was out of luck and if I didn't like it I should buy from someone else. Please read and pay attention to customer reviews since we the customers are the only ones that can honestly try to help each other. Stores just want to make the sale and after that don't care what you think. Thank you. Tony, queens new york.

I brought my car to Mavis Discount Tire for a 4 wheel balance and rotation, May 22, 2010.
I was offered a special for $ 29.99 which included an alignment check.
After the alignment check was done I was informed that the car needed an alignment. I agreed to the alignment at an additional cost of $ 69.99
unless the bolts were tight it would be an additional $ 10.00.
After the work was completed I was charged $ 29.99 plus $ 69.99 plus tax for a total of 108.20. I returned the car to Mavis Discount Tire May 27, 2010 and informed the manager that the steering wheel still vibrated and the car still pulled. The rebalanced the 4 wheels and determined that the alignment had to be redone, the technician rebalanced the 4 wheels and advised me that he was unable to redo the alignment as the bolts were to tight, but he would try to do the alignment anyway. The car was now worse than it was when originally taken to Mavis Discount Tire May 22, 2010. I was given a full refund of the $ 108.20.
This was all done by credit card.
The technician road tested the car and was in agreement with now that the car still had the vibration and still pulled.
The left front door on my car was damaged at Mavis Discount Tire and the
corporate office is sending me a DVD.

Don't sign anything ask lots of questions get truthful answers. If you don't you'll get the screwing of your life at Mavis Discount Tires and trust me you won't enjoy it.
I visisted the store and speced a set of tires for my car. I got a price quote. I called a day later to confirmed they had the tires in inventory, they did so I scheduled an appointment again confirming the price was "all included" Tires stems wheel balancing, taxes and tire recycling charges, and again they confirmed the quote. When I arrived to get the tires installed the up sell began in ernst first it was a $60.00 alignment (which I didn't need), then because my car was a GM model and had tire pressure sensors there was a $5.00 a tire charge for re-sealing the valves. At this point I had enough, it was clear they were not going to honor their price quote. So I suggested they could put the tire back in inventory or some where else where the sun doesn't shine (if you get my meaning) and left the building. Typical ### they called and want to know what they could do to earn my business. Nothing, with this business model you won't be around long enough to earn my business. Wake up you jerks, Americans are sick and tired of this kind of crap. Stop screwing customers and just maybe you can do some business.

machanics @ mastic ny store too buzzy talking on cell phone and paying attention too there work that there are doing had missing parts on the front brakes and shop formen said that all parts where but back the right way if so how come front caliper fell off and i had to be tow too a n repair shop there work sucks i will never go there again

I purchased a hyundai sonata about 2 1/2 years ago. I have never had anyone at the dealership tell me anything serious, or try to con me into buying anything. I had a slight leak in my front left tire (driver side). I took it to Mavis Discount Tire Center on Larkfield Road in East Northport. The guy told me that I needed a new tire b/c the nail was close to the side. This was not a tear and two other guys from other dealerships told me they could plug it. I took it to Walmart and got it plugged. The nail was the size of half of a thumbtack. The guys at Mavis are extremely corrupt and I would never buy their crappy tires that they tried to sell me. I called the guy and told him about the tire and he said that the other mechanics weren't doing me any favors b/c it would likely tear. I have 25, 000 miles on my car and I would rather get a few more thousand miles out of the tire if I could. The hell with Mavis. I'm not just going to throw it away and get a new tire when I can get more mileage out of it in the meantime while it is plugged.

Bought new tires from Mavis. Rear tire suddenly went flat without warning. they said it had a huge three inch gash and needed replacing... no explanation. We bought the new tire.

One week later, the same tire went flat. They said it was another hole. Couldn't explain it. Said they couldn't fix it. Gave me a ten dollar discount on a new tire.

I am taking this bad tire to another service center to findout where the hole came from.

This smells bad to me.