Maytag
Reviews and Complaints

On 11.8.2016 I purchase a Maytag washer.
Recently the control panel started to malfunction.
I called a local service repair company to look at the washer.
They told me that the user interface has to be replaced.
My wife and I have only used the washer for less then 3 years.
We thought we were buying a quantity washing machine.
That has proven not to be the case.
Maytag should help us on getting this problem fixed without us having to bear the full cost.
I hope that a resolution to this matter can be address by Maytag soon.

Thank you,
Robert & Vita Marrapodi
845-266.3872

Unit is a pice of crap. I have had to have it repaored 2 times, a year siceit was installed. Service man said it was, due to sn ebgineering flaw and they could or would not so anythi g snout it as it was uo to manafacter. This is the 4 attemt to co tact Maytag direct. Customer support locally and from the manacater makes it impossible for me to ever purchas or recomend other s to purchas any thing woth the Maytag name

I own a 2012 Maytag refrigerator. We were having dinner the other night and out of the blue we heard an explosion. After looking around and seeing nothing I finally opened the refrigerator and saw shattered glass everywhere. There were hardly any items on the Shelf so weight could not have been the problem. What a mess and now I am dealing with trying to find a replacement part and having no luck on the Maytag website.

12/18/11 we took delivery on a Maytag dishwasher with a 10year limited parts warranty.
Our racks have become very rusty and are effective the performance of my dishwasher. Yesterday 7/8/2019 I contacted customer service to have my racks replaced per the warranty. I was told that the bottom rack is available for my dishwasher but not the top rack. The women told me that I would be receiving a call back from the resolution department. I spoke with them today 7/9/19 the guy said that I was approved for a replacement because they dont have the top rack any longer. The kicker, They want me to pay 515.00! I told him that it was not my fault that they discontinued manufacturing the racks and that my dishwasher works fine other then the racks are rusting terribly. He then came back with a 300.00 offer. I personally dont think I should have to pay to replace a machine that works perfectly fine and only needed new racks because of the poor quality of the racks. I am going to contact the BBB and consumer report and see what they advice. I am very disappointed in Maytag/Whirlpool. This shows a lack of integrity in their business practices.

7/6/2019 I've had this machine 2 years and I hate it. Machine does not fill with enough water and fill level cannot be adjusted. Clothing sometimes has to go through 2 rinses to remove soap. Yesterday, after my first load of wash, the 2nd load refused to add water to the machine. Turns out it has a bad circuit board that will not allow the water valves to open. Boards are over $200 plus labor. My household consists of 2 people so, this machine is lightly used. Not very happy with Maytag.

We purchased a new top loader Bravos washer in September 2015. Last week (June 20, 2019) the washer quit spinning correctly and we were told that the basket was toast and that just the labor to replace it would cost $600...at that point, although the 10 year warranty covers the cost of the replacement parts (approx. $200), we are better off purchasing a new washer. Our household consists of just 2 people and our old washer and dryer (which were still working fine) lasted 18 years prior to purchasing the new pair. A washer should last more than 3.5 years...especially since I am VERY careful with my appliances and never overload the machine. I also wash maybe two loads every three days...I would hate to see how this washer would stand up to a family of four. I am very disappointed in this machine and will not be purchasing another Maytag appliance in the future.

Purchased both the Maytag Centennial washer and dryer new in 2014. From the start we had problems with the washer. Now I am told that the control board is bad and needs to be replaced. Not really keen on buying a $300.00 part for a 5 year old washer. The Model number of the washer is MVWC400XW3. Did a chat with a Maytag rep and was told without a warranty if effect nothing can be done. I hear of people saying that Maytag is the best but I am not at all convinced. A major component like that should not go bad so fast. I do realize that any part can fail but come on now, after 5 years. What happened to the days when an appliance lasted 20 to 30 years. I am not at all happy right now and you can bet that my new washer will definitely not be a Maytag or any brand affiliated with Maytag. That new Speed Queen is looking better all the time.

Purchased machine mvwb665fw2, 1 yr ago, and the amount of dirt left on clothes is horrible. We are farmers and my husband is also is a heavy equipment technician. I have to wash his pants twice to get them semi clean. Really unhappy with this purchase for the amount of money we paid, this machine is worse then our broken 20yr old front loader. The photo is of my husband's work pants after 2 washes.

New Maytag washer doesn't clean clothes, leaves them wrinkled, Washer id a piece of JUNK. Purchased from Home Depot and delivered June 25th 2019, they wont do anything about exchanging the piece of JUNK. Beware do not do any business with Home Depot they are disreputable. Don't buy Maytag, they washed their hands of it.
Wasted almost $700 on a real junk

My husband and I saved two years to buy this machine we thought we had finally gotten a product and a company backs Thier products Had no clue how wrong we were and that so-called 10 warranty that's a joke it covers two parts TWO this machine is junk not two years old and has messed up won't spin water out goes crazy yes it's property balanced and installed it is junk paid over 750 for this paperweight now thanks Maytag thanks a bunch

We are so very displeased with our washing machine. We purchased it in 2017 and our clothes have never smelled so bad and been so dirty looking! Also, the dispenser never empties and is now leaving watered down detergent in it. We have already replaced the agitator too, it was sucking our sheets in and under the lip every time we washed them along with other items too. We also had to pay over $40 to replace our agitator because the store told us it wasn't covered and then told us it WAS after we paid, and never reimbursed us! Terrible machine and we are so sorry we ever purchased it. You should hear the banging it does when it's spinning clothes out! Never makes that noise when the repair guy comes though... We would appreciate someone contacting us about these problems.

Thank you,
Kevin and Kathleen Carrier
[protected]

Technician in Miami says that this dishwasher is discontinued and the Touch Panel is not available anylonger. Is this information right? If not where do I find this panel.

This dishwasher is fairly new, less than 5 year, I don't know what to to do.
I had this dishwasher working with no issues at all but now I cannot repair it

Dishwasher Maytag Quiet series 200

Thank you for your help

E71195
777-0

I wish to make a complaint regarding the above I purchased in 2015 which is no longer fit for purpose and is now rendered redundant due to unavailable part with door error message F22 yet the door was not the issue.
The machine technicians have suggested I write to you as this is an unacceptable situation on what should have been a good buy. Please advise where I go from here?

On September 27, 2018, I purchased a Maytag washer, model #MVWB85GWO. This washer was supposed to save you money on water by "sensing" how much water you need. It was also supposed to be a large capacity washer. We have had clothes come out still partially dry, and with soap still on them. When you look through the glass lid of the washer you can see the clothes agitating with no visible water. I read the owners manual several times, tried different cycles, and could not get better results. I called a repair man on January 9, 2019 and he charged me $85.00 to tell me the washer works as it was designed to (you are charged even if you have a warranty if they determine the washer is not broken). He told me that you could not fill the washer more than a 1/4 full with clothes, you could not use the amount of soap recommended for a load, you always needed to use the bedding cycle (this is the cycle that will give you the most water), and use the extra rinse cycle. So, you do not save money on water because you wash almost daily and have to use the extra rinse cycle. Your clothes don't come clean if you do not pre-scrub any stains or dirt before washing because there is not enough water. You also have an increase in your gas or electric bill because you are washing more frequently and for longer periods of time (adding the extra rinse cycle). I have paid for a washer with several cycles and can only use one. I have paid for a large capacity washer and you can't use 3/4's of the space. The manual for the washer does not tell you that you can only fill the washer 1/4 full, that you can't use recommended soap amounts, that your clothing must be pre-washed, that you should only use the bedding cycle, or any of this. I feel Maytag has deceived the public by making us think we are buying a large capacity washer that saves water, when you are not. I wrote a letter to the Maytag Customer Experience Center in Benton Harbor, MI. They did not respond. I called customer support and was transferred 3 times (having to go through the story each time) with no one willing to help in this situation. They told me to contact the Customer Experience Center, which I had already done. I did receive a letter from the Maytag Service Plan Team offering me the opportunity to by additional service coverage! I bought a 3 year service plan when I bought the washer. Why would I need more! This washer is not what it was advertised to be, and I feel Maytag should exchange it for a different washer.

Hello!
I bought a brand new Maytag Washer and Dryer(commercial technology) from Home Depot in Vicksburg Ms for our new home in 2018. Well, from then until now the washer does not clean the clothes well at all. We have spent several dollars on various types of laundry detergent hoping that would help, but the same situation, unclean clothes. I just dont believe Maytag would leave us like this. I believe you stand with your products. This is an ongoing situation.
We live in Hollandale, Ms. Our address is : 629 East Avenue North, Hollandale Ms. 38748
I look forward to hearing from you. My CEll#: [protected]. If no answer< Please leave a message.
Thanks!
Jarvis Jernigan

Maytag Centennial, ecoconserve, intellisense
Too loading washing machine .

I've delayed writing this review/complaint for a long time as I thought I'd give myself some time to settle in and get used to my new washing machine...
After two years however I still hate it - in a nutshell here's why:
The ecoconserve ensures that there is so little water being used that the clothes are left with residual detergent all over them, even with the ‘deep clean' button and the ‘extra rinse' button, and even using the ‘bulky' cycle.
Reducing the amount of detergent to less half the recommended dose or half a tiny capful then doesn't actually wash the clothes.

It's more than a bit frustrating that we can't have a button to select desired water height, especially in a country where water isn't exactly a problem (Scotland).

Spent $ 20k in 2012 on largest dual air system. Installer had to put in 3 different units until one wasn't defective, damaged, etc. Very embarrassed. We kept up with servicing unit and paid the service calls over the last 7 years. Today, shocked to be be faced with a $1500 repair bill because the large unit has a leak! IT is under warranty so the new coil is ordered; however we are faced with freight, labor costs and have to pay for new freon for the unit! Maytag customer service is not concerned and I will never recommend the company again because other companies at least prorate the costs incurred to me on the life expectancy. I teach consumer economics and have a wide circle of influence so want to let Maytag know they are on my bad list. Shame on you!

We purchased a washer from Loews in NJ about 2 years ago Model MVWC565FWD and Serial Number C71341921. We did not take the warranty because we have a "worry free" contract with PSE&G, our local utility company in NJ. This Washer has needed significant service 5-6 times in the last 24 months. It has never worked right...I am emailing to respectfully demand that Maytag do the right thing and replace this "Lemon" with another Washing Machine. PSE&G was here this am and told us this machine looks like it is 10 years old on the inside. They have to come back and replace the entire gear mechanism which is just flat out wrong. Even though we do not have a warranty a washing machine this young should not have a fraction of the mechanical issues that it has. YOu can say no but I am prepared to take this complaint as high up the chain as I have to to get some resolution. And that's not a threat of any kind it just what I plan to do. This product is a defect.
My name is Robert Keegan
Address is 99 Lincoln ave in North Arlington NJ 07031 and my number is [protected].

I've had this fridge for almost 3yrs now... ever since i got it I've had problems with the alarm going off for freezer being open. I called and they brought out a service tech he spent some time adjusting the freezer door. He did mention if he couldn't figure it out he would replace the door. Well not sure how he adjusted it but the alarm wouldn't come on anymore. Two months pass and alarm is back and ever since I've been having trouble with it. Wife got fed up and wanted a tech to look at it again called y'all but tech wanted to basically charge over $250 with out even coming out all this over the phone, so cancel the service with him. Call a local company and he basically told me the problem is the door is not hitting the light switch with is causing the alarm to sound. He adjusted the door the proper way and still doesn't touch switch. Service tech also said the inner tip of freezer door looks bend down says should be straight and for the reason it's not hitting the switch. Called y'all again to let y'all know and the only way to possibly get a new door is to pay a service fee for one of your repair companies. I'm not paying for a second opinion i either want a new door or y'all can bring someone out for a second opinion free at charge

Hello,

I bought this fridge in 2017 and used it for one year, it broke shortly after a year and I called sears home warranty, paid for the warranty, they came to change the parts several times and now they told me they can not fix it as they have been to my house 5 times already, now they decided they don't want to fix it and claimed this is an existing issue and said they can't do anything for me, which is a big surprised to me. I bought this brand new from sears and I've already spent so much on the repair. please advise how you can help me because I am extremely disappointed and need a solution please.
I don't have a refrigerator to use now., I trusted Maytag so much, I changed most my appliances to Maytag, and now see what I'm going through with the fridge. please help. Thanks.

My email is [protected]@yahoo.com
My Name is Bola S.