Menu
Login
On or about June 21, I stopped and got my daughter a Happy Meal from Mcdonald on Skibo/Morganton in Fayetteville, NC. After driving for a few minutes. I told my child to give me the milk so I can open it. She had already drunk the majority of the milk. I asked how did she open it, she said it was open. I then stopped to check and there was not a seal on the milk at all. I said a prayer over her and waited to see if anything happened. By 1 or 2 am she was vomitting everywhere, consistently. I took her to the doctor, who agree that she had been food poisoned. I contacted Mcdonald and was told the manager was in a meeting and then hung up on. I went to the store. I talked to a supervisor who seemed like the only person to care. She went to get the manager and was sent out with a number to give me. I told her that was not good enough and I wanted to speak to the manager. The manager finally came out and I realized when I pulled up, the manager was standing outside laughing and giggling with a person outside. She didn't want to tell me who the owner was or be helpful. I finally got a phone number out of her to corporate. I proceeded to call corporate and was basically ignored for a two weeks after speaking to Jorge who seem all too concerned. NOT. on July 27th after sending my daughter doctor papers 2 wks prior, I was offered free food for my inconveniences at any McDonalds in North Carolina. What kind of compensation is this? Who's going to compensate me for my daughters pain and suffering, for my doctor visit, for the daycare time that I still had to pay for even though my child was home sick, for the time I took off work due to this situation, and for the rude service from the majority of McDonalds workers. If I had went in that store and was treated like I was someone, then I would have settled for some coupons and reimbursement of doctor bills. McDonald's need to work on their people skills. Have anyone else been food poisoned by mcDonalds and treated like it was nothing?
The complaint has been investigated and resolved to the customer’s satisfaction.
It is the second time I have received an order via drive through different to what I ordered.
Because this is the 2nd time at this branch, I made it clear repeatedly what I wanted. Still I drive 25k's to my house and find its the wrong thing - AGAIN!
The manageress Ethel blames it on trainees. If this is the reason then put up signs to say 'Trainees being used please unwrap everything and check your order.'
One breakfast in the bin - I DON'T eat the trash they gave me, thats why I was specific repeatedly with my request.
You always have to check your order before you leave... if you had, it could have been fixed right there and then.
you cant always make it the employees fault, dont be beligerant and do your part, check your bag before you leave its just commen sense.
On Wednesday 03/30/11 at approximately 3:15 P.M. my husband and I drove from Tiverton, R.I. to the Wm. S. Canning Blvd. McDonald's in Fall River, Ma. to order a meal to go. We purchased a #2 Value Meal with a medium Coca-Cola and 2 Cheeseburgers
and one order of french fries from the Dollar Value Menu. The total was $8.32. We placed our order at the drive through. I wish to
point out that both the cashier at window #1 and the food service person at window #2 were pleasant and friendly. We didn't check the
bag before leaving and noticed that once we got home (7 miles away across the state line in R.I.) that we didn't get all of the food we paid for. I was missing one of the dollar cheeseburgers. I know it seems silly to complain about a single burger but I really like McDonald's food and was disappointed. Anyway, your staff at that location is always friendly and courteous which is one of the reasons we go to that McD's. but perhaps it was an oversight, and I should have checked my order before getting back on the road.
I asked for a coke and I got it. The only problem was that the employee wiped her nose with her palm and then placed it on the lid and handed it to me. I didn't say anything but still, that is disgusting.
NO MAMES GUEY!
This is not a compaint...
I've been going to McDonalds drive thru in Kirkland Lake every morning between 7:30 & 8:00 for the last little while for my coffee. Today i need to give credit where credit is due. Whom ever worked the drive thru today (May 3, 2011) I need to acknowledge! What great service. She works most mornings when i drive thru and must say that she's starts off my day right! She actually cares about her customers, she has such beautiful attitude and goes above and beyond! I think her customer service skills are to perfection and deserves to be recognized for that!
my wife and the kids went to mcdonald restaurant to order food, first issues was they wait over half hours for their order at place mcdonald queen and 410 brampton and when my wife complain about other orders finish before hers manager get involved and she finish our order and when my family back to their vehicule my wife notice there no juice for kids so she went back and ask front desk girl and thats where problem start instead helping her she was laughing at her and after my wife get back she was so absset and crying so i went back my self and talk to the manager and she pologised to me on behalf employee but i be honest her to say that manager wasnt on right position to run that place and for mcdonald i say you lost one of your loyale customer and i add hire people knows how to deal with customer specially on your front desk
Do not eat there! I can't believe you sound like you would still eat there after your daughter has been sick!
Yeah its really annoying when people ask for stupid ### like ketchup, salt, and pepper when they're at the last window. I mean it would help the employees a great ### ton if you asked for it while ordering.
Used Drive In at Kassel Druseltal str.Macdonallds, asked for a small Menu, 6 Chicken Nuggets, Sauce, French Fries, and small Coke.
When collecting wanted to chare for Large Size Menu, . I stated had ordered small, very unpleasant Woman said that could not b e done, I insisted it could. When I got it there was no sauce, and no mayonaise as ordered, as I found this out I had already left the area. and could not return.
I feel completely cheated by the Lies said to me by the Woman at the check out. It is my intention to write an article for the local free newspaper
on Macdonalds non service and theft.
This company is the worse. Billions they make and they dont give Health care to there workers. Also do you think your going to earn 50, 6070 thousand dollars a year in any of there positions. I doubt that very much!. For all the minorites, I say Look for work somewhere else'. You are better then this and trust me you will find something better/. This company makes its money by under paying ther employees, . You are better off working for Olive Garden or Legal Seafood.. The money is better and they have benefits". If you took the starting wage for McDonalds and took the travel expense off the salary you are actually making less then 6 dollars". They suck!
I did not receive all the items I order and once again I was riped off and McDonalds profitted. Order 37 on July 3, 2011, at 0724 hours, drive thru.
Go back to the store with the receipt, the order, and show the manager. Unless you already ate the proof.
That is easier then posting online.
i have been working at mcdonalds since march of this year...every week they have me on the schedule between 25 and 30 hours...i am a hard worker, very respectful, and obiedient. not trying to brag but most of the time, i do way more than most people there..i know im a good worker because i am the employee of the month...so a few weeks ago we lost our store manager so another manager makes the work schedule. last week she gave me 14 hours and attached a note to the bottom of the schedule saying hours have been cut because of work performance and people calling in..the whole time i been working here i never called in not one time, i come in everytime they call and say they are short workers, i stay over for them everytime they ask when they need help. i dont understand. today, before i clocked out from working 5 hours, she said go ahead amd clock out, you already over 5 minutes. i clocked out and started walking to the back to get my purse out the crew room. she yells out where you going i didnt put the new schedule up yet...once i ordered my food, and asked for my employee discount she had this look on her face like she didnt want to use her code...she did it then walked to the back of the store. i dont know if im overthinking, but i feel like my manager doesnt like me..i dont know what to do except look for a new job, but its hard finding a job. who would i go to and discuss this with?
Hi,
This is with regard to the Order num (Hin-08/07/[protected]). what these people do is they take the order over the phone and they give us the amount to be paid. But they dont deliver the same items at the time of delivery. when u check the bill u will find that money is charged for each and every item which hve ordered but not delievered..this is not the first time it has happened. I know this complaint will be ignored and MCD are not going to suffer any loss by loosing a customer like me.
Discuss it with you therapist and the only reason he would listen is because he is getting paid to listen. It is McDonalds what do you expect a plush corner office with stock options. There are a hundred other high school drop outs ready to make a Big Mac.
Really, your going to write a newspapper article with your spelling and grammer that I can hardly understand. Go for it.
Wow! Didn't even see he was from Germany
Had anybody not noticed that McDonald's no longer serves hot burgers. And the cheese is never melted.
And when did crappy fast food go to $7 for a so called non nutritious meal. It is truly, truly disgusting that for $7 you don't get a hot hamburger, it a Luke warm burger...isn't there some health code violation that is in place that food needs to be served hot, or it will have bacteria. And since we are on the subject of McDonald's, it doesn't matter from Los Angeles, to Denver to Washington state..same crappy not served hot burger.so it must be a company policy to serve unheated food. And McDonald's has gotten way too expensive. Over $4 for a cold big mac?and since there is no restrictions or labels..how do you know that the buns are not made with bio enginered foods?
I don't eat at McD's regularly but my food is always hot or cold depending on what I order. I generally only get breakfast but the sausage mcmuffin is hot when i receive it.
Sooo sick of dealing with them, I come 2 mcdonalds everyday, I get a large regular iced coffee, n everytime they put cream but no sugar, wen I found thats its supposed 2 come w/ 6 creams n 6 pumps of liquid sugar, n the problem is the employee's, either they dont know, or they r soo consumed w/themselves that they dont care, apparently me askin 4 service in drive thru has interupted their conversation, god forbid, I hav 2 ask them specifically now 2 make sure they put the proper amounts of cream n sugar, or ask a manager 2 make it, thats rediculous, I didnt pay $2 4 a drink thats gonna sit in my cupholder untouched, I understand, nobody dreams of working at mcdonalds, its not exactly a life goal, but rele, they rele need 2 weed thru the employees who just dont giv a shi, needless 2 say I no longer purchase iced coffee from mcdonalds again
Few days back, I went for a takeaway at McDonalds. I just wanted a burger, a coke and fries. The guy was very moody and rude and when I asked why it was taking so much time, he told me rudely that it was normal!
I came out quick from there but a while later found out that the fries were all cold! I was not expecting that from the McDonalds, at least. Perhaps that was one time but the guy needs to be given some good training on how to deal with the customers. I am sure McDonalds will take this seriously.
First of all...IT'S A FAST FOOD JOB!...OF COURSE THEY'RE GOING TO UNDER PAY YOU! They're only required to pay THE MINIMUM WAGE AMOUNT! And why the hell would you think you would receive benefits from this company?! For flipping burgers? i don't think so! The only benefits you'll possibly have are eating the chicken mcnuggets when no ones looking, ripping off the monopoly game pieces off of the cups, wrappers, etc. and maybe getting into that hot blonde's pants that works at the cash register every weekend! But hey...at least you have a job right?
Over a week ago I went in and placed an order for a Grilled chicken sandwich and two double burgers and an order of fries. It wasn't that busy- 8 people in back and two working take out--and one working the counter and also filling his own orders.
I got my order after about 10 to 15 minutes. After getting home I find out that instead of a grilled chicken the chicken was covered in a soggy cold breading that I think was fried some time earlier in the day. The two hamburgs were also cold and the fries--half were cold and over cooked, the other half weren't salted and they weren't cooked to the golden brown that is their reputation and were cold on the inside. I tried to call the store 3 times to talk to the manager, but NO ONE answered the phone...
I left a complaint on the McDonald's web sight. After 11 days I get a phone call from another area store apologizing for my experience. There was no reason given why the store that was involved didn't call-- no manager or franchise owner response. If this is the "tip of the iceberg" on the control McDonald's has over their name, I will take my business to Burger King --I will do no business with any McDonald's until I get "satisfaction" for this gross and intentional disregard for the customers importance!
Make dinner at home and stop complaining.
I began to eat a Fresh Select Grilled Chicken Sandwich from McDonald's at 11:30 am on a Friday and after my second bite I noticed the texture to be a bit off. After looking closely at the center I saw that the chicken was pink and raw and only cooked towards the outside of the breast. I spit what was left in my mouth out and discarded the remainder of the sandwich after taking zoomed in photos.
At 1:00 am the following morning I was sicker than I have ever been and was vomiting continuously, running a consistently high fever, had muscle aches, extreme fatigue, dehydration, nausea, and headaches until I went to the ER on the following Monday afternoon. With the collaborative findings of a CT scan, urine test, blood tests, and multiple physicians evaluations other diagnoses were ruled out and I was diagnosed with food poisoning/salmonella poisoning.
This took place well over a month ago and my stomach is still not back to normal. I am severely nauseous every single day and have to force small amounts of food down. I also have little to no energy. I am happy to say I am back to being a vegetarian and will be fully cooking all of my meals at home using wholesome, organic, and local ingredients.
Bought a Filet-O-fish burger.Horrible! The fish filet was dry and hard.Even the filet meat already turned to graynish. After the first and second bit, I thought it was just the filet was re-cooked. But after the third bit, I opened the burger, then it made me want to throw out what i just ate. Because, even that little piece of cheese had already melted and dried. It made me think that this burger was a returning from someone else a long time ago. Did the store manager try to save money from customer's pocket. I could have endored it if it is just the hard fish filet, since I was too hungry.
I got a Buy 1 free 1 coupon from Sin Chew Jit Poh newspaper last week. The terms in the coupon was the offer start from 11pm to 6am. It's expired on 14/08/2012. I went to Mcdonal's SS2, Petaling Jaya, Malaysia twice. First time, I went at 5.40am, the stuff said they are not selling, because the are washing the floor. Second time, I went at 5.45am, the stuff said they are not selling because they are washing the kitchen. If you are close at that particular time, then you should not stated in the coupon we can purchase before 6am. You are wasting my time to make 2 trips to that restaurant. Never trust such offer again!
I guess they don't want to pay the guy that took it out to fix it...Good thing he took it out and did not repair it there...McDonalds does not like to pay for anything...I hope the guy sells it to somebody else...
I had my dinner at McDonalds the other day I had a chicken legend I was 100% fine before this was about 8pm and then at about 9:30 pm I was being sick at least 5 times in 10 minuets and was very ill and unable to go to work I had mussel pains and was so cold and shaken I haven't put in a complaint I'm not sure if its worth it as it was a couple of days ago but im never eating there again
After going to this location for many years almost every morning for years and getting along perfectly well with all staff I had a situation that got me thrown out. I always treat people with respect and kindness unless a rude and abusive person starts on me. One morning recently a store employee was having trouble getting the TV to receive satellite so I tried to help him. The remote control wasn't working so I went to the TV to push buttons so to switch it to satellite and as I did I accidently bumped a customer who was sitting directly in front of the TV and I immediately apologized. Unfortunately he wasn't very understanding and gave me verbal abuse. I'm sorry but I can't stand there and allow someone to rag on me so I returned his verbal attack. The same employee told both of us to stop or he would ask us to leave. It stopped and when I was leaving I decided to speak to a manager to bring it to her attention. She asked me to go outside to talk and as I did another regular customer who is a know- it- all came out and stopped to stare. I was already angry because the manager wasn't willing to hear my side she only wanted to instruct me to defuse the situation and certainly I can agree but I needed to state my case about the employee not stepping in immediately when the rude person started and ask him to stop or leave. So back to the know- it- all and me being upset I said " what are you staring at, just keep on walking". That's when the manager told me to leave and as far as I know she is sending me a no trespass notice.
Unfortunately the world is full of political correctness and anyone who steps outside that box is labeled and punished. I am not a violent person and I would never physically harm anyone but I do believe that a person should have the right to verbally give back what he is dealt. If someone had a mental handicap would they be thrown out? Of coarse not no more than any disabled person would be so why not listen to two sides of a story before placing judgment?
What a wonderful command of the English Language !
Chris
I have had the same experience, my niece ate filletofish burger and a sofy from mcdonald and the samenight started throwingup arround 2:30 in the morning and so many times that we had to rush her to the hospital she was admitted to the hospital immidiately cause she couldnot even drink water she would throw up and was on heavy medication . and has to be on medicine for another 3-4 days till the infection gets cured completely . i am going ahead and forwarding the complaint to the FDA so that a strict action be taken against them, they cannot play wth peoples lives, they need to learn a lesson, my neice just got saved . i hope we just dont sit back posting our views but also take some action cause it can save others lives .
Hello, On Staurday, 28 September 2013 we were on our way home after visiting friends. My kids isisted on going to McDonald's on the way and buy a ShareBox as we are a family of four and the ShareBox is aforedable for a faily of four. When we got to the McDonal'd outside Vangate Mall, Vanguard Drive, Athlone, Cape Town or placed our order, we were told that the didn't have cooldrinks. We then said it is fine and that we will have milkshakes which they then also didn't have. We were told that they only have juice (orange jiuce that we ended up getting). We then said we will settle for the Sharebox with the juice. Then we were told that they didn't have nuggets. By then we have had it and even saw oter cars driving off as they probably couldn't get what they wanted. The person on the other end of the microphone also sounded irritated but it was not out fault as they could not accommodate their clients and then we ended up buying 2 Big Mac Meals and paid almost R100.00 whereas we could have had the Sharebox for our family of four. Why did they not just simply close their doors as they irritaed people by not being able to accommodate them with what they had to order. Every second item you wanted, they did not have. Much irritated. Thanks Jasmina
My Uncle Carson just got an almost new silver Chevrolet Express Van blog link http://www.jobs64.com
I am a local resident and a regular customer of McDonald's. though today at 5pm i was served by a gentleman. i gave my order of a large mocca freppe, medium fries and mc chicken bites. i asked for no salt on chips and wat i got to eat wen i got home was spicy mc chicken bites and attitude problem as i asked for salt and then i was also given the wrong freppe. how bad is it to give a caramel instead of mocca and spicy bites wen i asked for normal. a very dissapointed customer.. i couldn't take it back as i had a bus to catch...something needs to be done.
Like a diet.
Well we cannot really blame the restaurant with terrible grammar like yours they probably did not understand what you were asking for.
You people are ###s. Do you know who works at McDonalds? People who aren't smart enough to find or get a better job. You also an idiot for complaining about other idiots screwing up your food. Instead of being that stereotypical fat ### who eats at McDonalds every other day like it's a 5 star place because your trailer trash, go buy some real food. Stop being lazy and cook for yourself. And stop complaining.