Midas’s earns a 1.6-star rating from 312 reviews, showing that the majority of vehicle owners are dissatisfied with auto repair and maintenance services.
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Front rotors
On June 15, 2020 I took my car in and get all new brakes and rotors front and back replaced, it's not even been one year only 6000 miles have been driven on the car and the front rotors are bad, I called Midas to tell them about the issue they said it might be a defective part and they're not responsible for defective parts and that I'd have to pay for labor out of my pocket again which I feel is unfair.
Desired outcome: Replace rotors with no out of pocket expenses
The front desk female was very rude
Today, 3/15/2021, I choose to go to speeDee/Midas because they suppose to specialized in brakes and to have a Smog test done. I had the opportunity to go to a cheaper place for $10.00 less. Every single Male there was nice. The male manager told me the result of my brakes inspections. I planned to have the brakes, rotors, and axle fix there. I waited in the...
Read full review of MidasService rip off! Rude store manager!
Anil, the supervisor, at 506 golf road Schaumburg IL is money hungry and tries to get over on people. I went in for starter issues with my car ON 2/25/21. I knew it was the starter, however, anil told me his guys tested the starter, battery and alternator. They all were fine. He then suggested I get new spark plugs, some type of car cleaner and a new air...
Read full review of MidasOil change
The week of 1/4/2021 I went to Midas, Toms river, Nj 3 times. The first 2 times they were booked, it was after 8:00 Am. I purposely woke up early on Friday, the 9th to be at the store when they opened-8:00 am. I arrived at the store 7:52 am, seen someone already sitting in the store, went it asked about a oil change and was told they were already booked. I...
Read full review of MidasService
Purchased car battery for Ford Edge last year at Midas in Calgary in the 6400 Blk NE. Recently on my car dash indicated battery safe power shut off.. Unable to listen to radio when car was off. Attend ford dealership and diagnostic was completed indicated replacement battery. Documents in hand attended Midas and requested new battery.. Mechanic took out hi...
Read full review of MidasTie rod end
Went to have tie rod end replace left and right and a front alignment paid got car back and lights from the dashboard came on brake, traction control, abs I didn't give them a car with lights on if I brake hard the brakes will lock up on car very dangerous I was better off it's worse now than before... 2015 chevy impala limited I gave them 435 dollars to break from car
Read full review of MidasCustomer service was unsatisfactory
On Wednesday, November 25, 2020 I dropped off my vehicle at Midas Auto and Tire, 5717 Silver Hill Road, Forestville, MD 20747 tel (301) 420-1171, for a brake inspection. I asked Dave, the Manager, if the brakes needed to be replaced, could he have the work done by the end of the day. David said that he could not have my car ready by the end of the day. The...
Read full review of MidasCustomer service
On 10/06/2020 I went in to have service done. The person who works the front desk was okay, but the technician was more interested in disparaging my car than he was in fixing my issue. He basically explained that Dodge/Chrysler aren't good cars. He was loud, obnoxious and definitely wasn't customer service oriented. I won't be going back to Midas.
Read full review of MidasFront brakes pad and rotors
On 8/16/2018 I took my car to Midas on rockside Rd in Garfield hts Ohio they supposedly put new brakes pad and rotors on my 2013 Ford escape the next day the brake start squealing and kept doing it for a couple of days I call them and told them the problem every time I would call I was told new brakes it takes a while for them to kick in here it is 2020...
Read full review of MidasI am complaining about a Midas shop in Middletown, NY 10940
On Saturday, May 9, 2020, I stopped at the Midas in Middletown, NY Midas Auto Service Experts 419 Route 211 East Middletown, NY 10940 Repair Order #-102477 Your Service Writer Today is Middletown ADVI I stopped in the Midas shop in Middletown, NY to have them check my driver's side front tire. It was discovered that a screw had imbedded in it causing a...
pricing
Invoice #0054782 date of service 3/7/2020 Took my car in and had brakes/rotors and 2 belts replaced. Over 600.00 Upon review of my bill/invoice I see a charge of $39.99 for something you are calling "shop supply". Surely you are not charging me for the parts that I'm already paying for??? I'm already paying for parts and labor and quite a bit of money for that. Please explain what this ridiculous charge is.
Read full review of Midasremoval and replacement of thermostat gasket
On November 13th I had Midas replace my thermostat gasket and they charged me $701 and $0.49. They would not bring me the housing part 2 show me that it needed replaced. I had somebody else look at it earlier and it did need replaced. But Midas told me that would eventually go bad. I later after the replacement had no heat again in the car. Only to go to...
Read full review of Midasa fuel pump put in my car
On 12/20/2019 I took my car to Midas because it was cutting off I was told I need a Fuel Pump which would cost me $1653.56 I could not afford that so I had to take out a loan from Midas car care I got my car back and in two days it cut off again so I took it back on 12/23/2019 the mechanic look at it and said there was nothing wrong so I went to pick it up...
Read full review of Midasengine fuel system cleaning service.
I brought my car in for oil change and they suggested a Engine Fuel System cleaning service so I oked it to be done. The car has had issues since 11/16/19. I had anothe mechanic look at it after they said there was nothing they could do but change the battery on 11/18/19. Which I did myself then brought it to Roger's Automotive to find the fuel injector...
tire rotation
I was asme certified however I am a driver. I drive a commercial van that gets a few thousand miles per week. I get my oil changed and tires rotated two to four times per month. I wanted my front tires to be crossed back to the rear and the rear tires brought straightforward which is the standard rotation for a full size van. I scheduled an appointment and when I got to the appointment he told me that he would only do a front to rear rotation which would never allow tires to be on all four corners and not allow me to get maximum miles out of my thousand-dollar tires. I was forced to do a trip without tires being rotated and oil change because of this and I am very mad. I'm not going to have something done wrong on my van I will have it done once and done right I only have time for that.
maintenance completed on 10/23/2019
On 10/23/2019 my husband, Anthony Santini went to Midas due to his vehicle making a noise and having difficulty to steer when turning. When contacted by the associates at Midas after diagnosing the vehicle, they gave us an estimate of $3600.00 of maintenance that was needed for the car. They mention the issue was the struts, tie rods, and control arm. They...
poor customer service and refused to complete repairs
I am writing this review as a warning or caution to those who are considering taking their vehicle to this particular shop. I am a nearly 60 year old professional who has been a loyal customer of Midas for many years. I usually take my vehicle to the shop in Mission Viejo but for the past couple of years or so have been taking it to the Lake Forest...
Read full review of Midasfront - end alignment
Be advised that have a complaint regarding my experience with Midas auto service (Please see attached receipt).
I went to Midas muffler shop on the 7th of August 2019 to get a front-end alignment because my Mercedes Benz vehicle was pulling to the right.
After receiving the front-end alignment and paying $129.50, I left the shop. After I left the shop and started driving, I noticed that the car was still pulling to the right.
I returned with my car and told the service manager that the car was still pulling to the right and I need the problem corrected. The manager told me that he couldn't align the car correctly because I needed new front struts. I asked him why he didn't tell me that information before he did the alignment because I would not have had my car aligned if he couldn't do the front- end alignment correctly. He told me he didn't know my front struts were defective until he did the alignment.
I told him that if he told me he could not do the alignment correctly due to defective front struts I would not have authorized him to do a front- end alignment.
After doing some research regarding the caster, camber, and toe for front- end alignments, I came back to the shop to talk to the manager once again. I came to the shop with a friend, [name removed] (phone number: [removed]), who was the individual that recommended this shop to me. I wanted further clarification regarding the reason he could not do the front- end alignment correctly due to defective front struts.
After he explained this issue to me further, the manager informed me that if I get my front struts replaced, whether it be at Midas or whether it be at another shop, he would be able to do the front end alignment for me correctly under the warranty at no charge.
Mr. Munoz was with me when the manager told me this and he said he would be happy to verify this information to Midas International Corp. if you would like to call him. He told me he would verify that this is exactly what the manager told me.
I called the manager on October 7th to schedule a front- end alignment and he informed me that he had no recollection of our conversation and he would only do the front- end alignment under the warranty if I purchased the front struts from Midas. He claims that he told me that he could not do the alignment correctly because of defective struts and I authorize him to do a defective front- end alignment anyway. I told him I would never be so stupid to authorize him to do a defective front end alignment for $129.50 if he told me that he couldn't do the front end alignment correctly due to my defective front struts.
He told me he would do a front end alignment for me for $89 and I told him that is unacceptable.
I told him that he was insulting my intelligence if he thought I would be so dumb to authorize him to do a defective front end alignment for $129.50.
I told him I will file a complaint with Midas International Corporation and I doubt if anybody in their corporate headquarters would believe a customer would authorize him to perform a defective front end alignment.
I am requesting a refund of $129.50 or a free front- end alignment from any Midas Auto Service Shop to correct this problem.
Thank you for your consideration regarding this matter.
Regards,
[name removed]
service
I went to the Whitby location of Midas for the first time.
Very bad experience
I asked for a synthetic oil change, tire pressure check and brake check.
As I was waiting for my vehicle to get service I noticed the mechanic starting to put 5w20 conventional oil into my engine.
I had to stop him an ask the manager to do something about this. I was told by the mechanic they were out of 0w20 synthetic oil.
The manager eventually found the oil.
I was asked to pay for my service prior to completion and when I went out to my car the tire pressure warning light was still on, my brakes were not checked and there was no sticker on my windshield for next service.
This is probably the worst service I have ever received from any repair shop.
I Left feeling ripped off
awful experience and failure to offer options
Regrettably out of Premium Synthetic Oil. Given a $15.00 off coupon for the inconvenience. Oyh.
Driving back and forth fuel consumption and time required in rescheduling $15.00 truly does not inspire me.
Must seek other options.
Why is it that you run out of a premium Synthetic oil for my BMW X5 4.4I?
I always go there for my oil and Lube change.
J M de BRETIGNY
[protected]
[protected]@shaw.ca
Midas Reviews 0
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Midas Contacts
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Midas phone numbers+1 (800) 621-8545+1 (800) 621-8545Click up if you have successfully reached Midas by calling +1 (800) 621-8545 phone number 0 0 users reported that they have successfully reached Midas by calling +1 (800) 621-8545 phone number Click down if you have unsuccessfully reached Midas by calling +1 (800) 621-8545 phone number 0 0 users reported that they have UNsuccessfully reached Midas by calling +1 (800) 621-8545 phone number
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Midas emailsconsumerrelationsmidas@tbccorp.com100%Confidence score: 100%Support
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Midas address823 Donald Ross Road, Juno Beach, Florida, 33408, United States
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 15, 2024
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