CB Satellite and Cable TV MultiChoice Africa / DSTV dstv service

MultiChoice Africa / DSTV review: dstv service

Verons of ZA

Oct 26, 2019 5:48 am EDT

Verified customer

Over the past 2 days dstv has disconnected my package however on no fault of mine. I rang dstv and spent 30mins the first day. When they told me they see the error and it was fault of dstv. But told me to pay R125 which I did. Only to be cut off the next day. I call in the next day and spend 35 mins on the phone with a lady.Thandeka who does not provide any assistance. Puts me on hold and does not return. I then cut the call and rang again to find out that all management are in a meeting and their systems are offline. My dstv is still not connected. I am not even close to my pay deadline. But I have been disconnected twice and charged reconnection. Further to this the durban call centre has been no help. Rude arrogant staff who cannot help. No managers no supervisors. Poor customer service. 20mins later I still await dstv to call me. Very disappointed with the service I have received yet we paying for packages that you don't get proper service on.

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MultiChoice Africa / DSTV Contacts

MultiChoice Africa / DSTV phone numbers

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Pretoria

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Cape Town

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MultiChoice Africa / DSTV emails

help@dstv.com

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MultiChoice Africa / DSTV address

144 Bram Fischer Drive, Randburg, South Africa

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