MyPrepaidCenter.com’s earns a 1.5-star rating from 544 reviews, showing that the majority of cardholders are dissatisfied with card management services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Pre paid card activation
I received a prepaid MasterCard as a settlement from AWL American Web Loan and have been unable to activate it. I have tried to activate this card numerous times online and it just will not activate. I have tried calling the customer service with the number printed on the card numerous times do all the things that the service prompted me to do but was still unable to get this card activated and unable to get a live person to help me with this issue. I would like this problem solved by being able to activate and use this card.
Virtual Prepaid card
My job gave us these cards for Christmas last year. I was holding on to it for when it was really needed. Come to find out the card expired 6/21 six months after I was given the card. Then I find that I have been charged fees for the past 4 months on an expired card. I call the number given and no one picks up the system tells me my card is exp and funds cannot be used after exp date. So, I started with 300.00 after fees I'm at 280.25 and counting every month they just take it and I can't use it. How do you justify not replacing an expired card and keeping the balance just to take fees. please email me [protected]@yahoo.com
Desired outcome: a replacement card and if possible a refund on the fees
Order canceled but the amount is not revert in to my card
I had $40 on my master card so I ordered something online but that order was cancelled because of some transaction issue but the amount was deducted from my card and didn't revert back...
Prepaid Visa card
Unable to redeem or get through to center for help
Desired outcome: New card
Budweiser rebates/MasterCard my prepaidcard.com
We have had received 3 Budweiser rebate reward debit cards issued through Mastercard, my prepaidcard.com. The first card had 1 cent on it when we activated it, it was supposed to be for 12.00.
Now we have 2 cards issued, one for 8.00 and 1 for 12.00. Neither one of these cards is "recognized" when trying to activate. Have tried online as well as through automated phone process. It is impossible to contact a live customer service assistant.
Its also impossible to contact Budweiser to alert them to this MasterCard scam. I think it's a case of fraud on one end or the other.
We would like to be compensated for these rebates in a form other than through mastercard. Prefer a manual check .
Cynthia and Kenneth Kidman
[protected]
[protected]@comcast.net
Desired outcome: Have rebates from Budweiser reissued NOT through Mastercard.
Unable to activate a prepaid card
I received a prepaid MasterCard as a rebate from Discount Tires in August and have been unable to activate it. I have tried to activate this card numerous times online and it just will not activate. I have tried calling the customer service with the number printed on the card numerous times do all the things that the service prompted me to do but was still unable to get this card activated and unable to get a live person to help me with this issue. I would like this problem solved by being able to activate and use this card.
Thanks Ann Henjum at a.[protected]@yahoo.com
Desired outcome: To have my card activated
Mastercard that cannot be activated.
I used the website, QR code on my phone, called the 888.371.2109 and I cannot activate the reward/rebate card. There is no "LIVE" person I can talk too.
This is a scam.
Desired outcome: Send me a check in the mail or have someone call me 856.689.4391
Found a number to speak to a LIVE person and was able to Elanco to activate the card. [protected].
Complaint withdrawn.
Visa Debit card
This company is a total scam! I received my activation code, and followed all the instructions and it didn't activate. I then requested a plastic card for a fee of $3 that would be deducted from the value on the card. I received the plastic card in the mail. When I tried to activate this card it comes up invalid card number when I try to activate it. You cannot get a live person on the phone. Myprepaidcenter.com is a total scam!
Desired outcome: Refund the $50
Activating Card
These sites that I'm sent to are not allowing me to activate my card. In the pass we used to just call in ad the card was automatic activated. These steps now are a waste of time.
Desired outcome: Go back to call in activations
Tire rRack. Kumho Tire Rewards.
Tire Rack rewards card won't activate. Says try again. It is a Debit card, Mastercard. Igot the card 2 weeks ago. Wouldn't activate. So i waited thinking they hadn't got the card into the system. Tried again (multiple times) on a Mac. Then tried on a PC. Opened up a chat with Tire Rack. Haven't heard a thing. Never will i buy from them again if this is what I get. Pain in the ...
My card has never been used or activated, tried to activate , it failed .
This Elanco $15 gift card is A RIP OFF. IT WILL NOT ACTIVATE, and can NOT talk to anyone. CAN'T even ask a question on the web site.
YOU PEOPLE ARE JUST CON ARTIST...
Prepaid visa. Unable to activate tried
I tried to go through the complicated procedure to activate and the message said to try again later. Later the card expired. Tried to get a replacement card but was not successful. This has happened to two of the cards I got.
How do I get my money? These cards are worthless unless you can get through the activation process. Avoid getting these cards. No working customer support or online resolution available.
Desired outcome: Replacement working cards (x2)
Unable to activate my cooper tires award visa debit card!
This site myprepaid center keeps saying unable to activate card.
Desired outcome: to use my $50.00 awards card after buying my cooper tires!
master card prepaid debit card
I received a prepaid m/c debit card and was suppose to have $72usd on it. i have not used it so far and it shows me on the website beginning balance $42 and ending balance $42 but it does not work.
when i call the [protected] number, it tells me there is zero balance.
Desired outcome: need the $72 for recalled tree pruner please
Prepaid card does not activate
Got card as a rebate when I bought Beer I have tried at least 20 times to activate but FAILS everytime.
This is a scam and these people are thieves.
Daniel Delaney
[protected]
[protected]@msn.com
Desired outcome: Refund my 5 bucks
Prepaid MasterCard
I ordered Acuvue contact lenses and had a $50.00 rebate. I received an email saying to access your card on August 9, 2021. I clicked on send me a card for my rebate. I did not receive the card until September 1, 2021. The care expired on August 2021. Is there a way I can still get my rebate. I should have contacted you but I just lost my mother and taking care of funeral service. I was hoping to use the rebate for food for the funeral.
prepaid debit card
I have tried activating the card numerous times both on the computer and the phone. Each time I receive a recorded message saying the data I entered does not match their records. My name is Joseph McDonald, e-mail is [protected]@optonline.net. Card number is [protected].
Desired outcome: card activated
Unable to activate card
I received a VCA Care Club Rewards Master Card and have been trying to activate it for two months and still have not been able to get it activated. I tried on the website and by phone, but have been unable to speak with anyone in customer service. I would like my card activated asap. You need a better customer service option to resolve issues like this.
Desired outcome: I want my card activated so I may use the $20 on the debit card
gift cards
I have one $500 card that is past exp date. The customer service phone number has been out of service for 2 weeks. I have 2 $250 cards that will soon be out of date and I am unable to get the system to give me a balance. I get a system Maintenance message ( and have for 2 weeks).There is no way to contact. My only alternative is to complain to my employer (who issued them).
How sad. The program is sold as a motivator. It's the opposite.
I even have to pay income taxes on these bogus cards.
Desired outcome: Fix website. Answer phones.
This card has been a scam for us as well. I was unable to get help, it expired, you can't get anyone to help. They actually tried to get me to give them credit card information on another of my cards saying that was how they would extend the expiration on this GE Profile rebate. It's awful! Our crd was for $750.00.
Mobil Delvac Award Visa Debit Card
I can not activate the debit card. I have tried online and by pone It says my information is invalid.
Desired outcome: To activate the card and get the amount due.
MyPrepaidCenter.com Reviews 0
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by following the prompts to create a new one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to begin the process.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with MyPrepaidCenter.com. Make it specific and clear, such as "Unauthorized Charges by MyPrepaidCenter.com" or "Difficulty Accessing Funds on MyPrepaidCenter Card".
4. Detailing the experience: Provide a detailed account of your experience with MyPrepaidCenter.com. Include key areas such as:
- The nature of the problem you faced, whether it was with account access, card activation, balance discrepancies, or customer service issues.
- Describe any transactions that are relevant to your complaint, including dates, amounts, and what the transaction was supposed to be for.
- Detail the steps you have taken to resolve the issue, including any communication with MyPrepaidCenter.com's customer service.
- Explain how this issue has personally affected you, such as financial loss, inconvenience, or stress.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or screenshots. Do not include sensitive personal information like social security numbers or full credit card details.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from MyPrepaidCenter.com, whether it is a refund, card replacement, or other solutions.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. Engage with any replies from MyPrepaidCenter.com or other users to further your case.
Yes, MyPrepaidCenter is a legitimate prepaid card provider that offers prepaid cards for various brands and purposes.
No, MyPrepaidCenter is not a scam. The company is a legitimate prepaid card provider that has been in business since 2004.
Yes, you can trust MyPrepaidCenter. The company has a good reputation and has received positive reviews from customers.
MyPrepaidCenter allows customers to purchase and manage prepaid cards online. The company also offers customer support and account management services.
Yes, MyPrepaidCenter charges a small fee for each prepaid card transaction. The fee varies based on the type and amount of the prepaid card.
No, there are no hidden fees when using MyPrepaidCenter. The company is upfront about its pricing and fees.
MyPrepaidCenter guarantees the authenticity of all prepaid cards purchased through its website. The company also provides a refund policy for any issues with prepaid cards.
Like any company, MyPrepaidCenter has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.
MyPrepaidCenter is an independent prepaid card provider and is not affiliated with any other companies.
You can determine if MyPrepaidCenter is the right prepaid card provider for you by researching the company, reading customer reviews, and comparing its fees and features to those of other prepaid card providers.
Yes, MyPrepaidCenter offers prepaid cards for a variety of brands.
No, MyPrepaidCenter does not offer international prepaid cards. The company only offers prepaid cards for use within the United States.
No, MyPrepaidCenter prepaid cards cannot be personalized. The company provides cards with predetermined designs and denominations.
MyPrepaidCenter does not handle returns or exchanges for prepaid cards. Customers should follow the specific return policy of the merchant from which they made their purchase.
No, MyPrepaidCenter only offers prepaid cards.
MyPrepaidCenter provides customer support through email and a toll-free phone number.
Yes, MyPrepaidCenter updates its prepaid card selection regularly to ensure they are current and valid.
Yes, MyPrepaidCenter has a mobile app that allows customers to easily manage their prepaid cards on-the-go.
No, MyPrepaidCenter does not offer a loyalty program.
MyPrepaidCenter makes money by earning a commission from the brands whose prepaid cards are featured on the website. The company charges a small fee for each prepaid card transaction, which helps cover its operational costs.
Overview of MyPrepaidCenter.com complaint handling
-
MyPrepaidCenter.com Contacts
-
MyPrepaidCenter.com phone numbers+1 (888) 900-2347+1 (888) 900-2347Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number 48 48 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number 31 31 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number22%Confidence scoreAmerican Express Cardholders+1 (877) 227-0956+1 (877) 227-0956Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone numberLost & Stolen+1 (888) 842-0336+1 (888) 842-0336Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone numberDiscover® Cardholders (US & Canada+1 (801) 744-9918+1 (801) 744-9918Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number 1 1 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone numberDiscover® Cardholders (International+1 (888) 371-2109+1 (888) 371-2109Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone numberMasterCard Cardholders (US & Canada+1 (339) 234-6415+1 (339) 234-6415Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone numberMasterCard Cardholders (International+1 (877) 610-1075+1 (877) 610-1075Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number 2 2 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number 13 13 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone numberVisa Cardholders (US & Canada+1 (801) 214-8892+1 (801) 214-8892Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone numberVisa Cardholders (International
-
MyPrepaidCenter.com emailsKent.Patterson@bhnetwork.com100%Confidence score: 100%Support
-
MyPrepaidCenter.com addressState Highway 121 BYP, Suite 20, Lewisville, Texas, 75067, United States
-
MyPrepaidCenter.com social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 09, 2024 - View all MyPrepaidCenter.com contacts
Most discussed complaints
problem with chargesRecent comments about MyPrepaidCenter.com company
Nautica jeans / screen of cashier desk showed declined for prepaid card debit visa
Evo Payments International
5 reviews
NetSpend
806 reviews
Discover Mobile
16 reviews
Barclays US Credit Cards
14 reviews
Doctor of Credit
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.