I am Kelvin Tan.
I would like to complaint about the delay delivery service. As I had booked Kia Picanto Segment-A variant 2018 at Ipoh Branch (Tiang Hooi Automobile Sdn Bhd KIA Motors Jalan Kampar, Ipoh) in 26 July 2018, this is my first dream car but a dream doesn't become reality yet. Since I was approved car loan in 2 August 2018, and signed agreement from bank in 18 August 2018. The all process done includes road tax, insurance, number plate, and etcs. Currently is waiting the car arrive from Alor Setar to ipoh. The salesman told me can get the car before SST, but the car not yet reach until today. Then I keep on chase the salesman, they keep on saying that the car still at Alor Setar and not sure when the car reach to Ipoh. Salesman told me even their Boss also not sure what date will delivery the car.
Therefore, I will call Kia careline tomorrow to ask reason. If still get similar answer or which I not get a good reason that which is satisfy to me, I was seriously to said that I will bring this issue immediately to consumer court.