Popeyes’s earns a 1.2-star rating from 1335 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Product not available and no mention what districts do not have product.
I am going to try to be polite, but agencies that support or do not state VERBALLY in there sacred ads, should be ashamed. Today I was returning from a quick trip up to Mt.Rainier and stopped at a Popeyes #12090, we had had the ripen chicken breast before and heard last night on one of our networks, "It's back" we had had that awhile back, but now that its back we would give the Colonel a break.
Wow to our surprise, disgust, and anger, the voice on the speaker told us their district does on offer it, so why did not the super expensive ad you post on network TV say some districts may not offer, nothing...so now we are in a line with a concret barrier so you can not get out of line...and at this point I have a person that has the personality of the speaker tell me our district does not offer that...now I am stuck, can not exit to my favorite chicken stop.
I ordered a combo called Tender dinner...just so I could get the heck out of this strange place...When I left I was angry not at the person but at the misleading (to most sane people) advertising stating its back, wow surprise not near me...
You could be better if you tried Popeye...but for not its back to the colonel...unless you can change our minds here and my home town...
Dr. Boynton
[protected]
[protected]@gmail.com
Desired outcome: Response: email or phone
Chicken and cajun rice
I have visited the Popeye's location at 5011 W Irlo Bronson Memorial, Kissimmee, FL 34746 twice in recent weeks only to be told they have no chicken ready nor will any be ready for 20 to 30 minutes. If this were a one time incident then I would accept it as a temporary staffing issue; however, on the second occasion I then view this as a serious management...
Read full review of PopeyesRefusale to use restroom
I am a Black female and I ask to use the rest room in a white area Coney Island Ave and Brighten Beach Ave Brooklyn NY on 05/15/2021 about 430pm I was told I could not use the rest room because I did not purchase anything. My plan was to use the restroom and wash my hands before I ordered. If I had been white the lady would have let me use it I was in a mostly white area all money is green!
Desired outcome: Person should be let go because she is racist.
Horrible food
05/10/2021 AT 1:10 pm I went to Popeyes in Rock Hill SC Store # 11359 for lunch. I ordered a Surf and Turf as usual from there. My fries were burnt, my shrimp is definitely old, and my chicken tenders were old and burnt like they had been cooked 3 or more times. I am very upset with my food, this definitely is not the first time my food has been messed up but I have to say something now because this is getting out of hand.
Read full review of PopeyesVerbal assaults from employee
On Sunday morning 5/9/2021, I contacted Popeyes in Windsor, CT via through a telephone call and spoke with the Manager Harry regarding a $50.00 order my brother and I placed from his store. I explained to Harry that we spend a lot of money there and we had so much food we walked out with such a big bag. Before leaving the store, we asked all of the...
Read full review of PopeyesUncooked chicken
Hey there---I am just asking you to contact the Joplin, Mo store and ask them to please cook their chicken strips longer because I ate there this past Wed and got food poisoning. I am not throwing up anymore but my stomach is still hurting. You don't have to contact me --I just don't want another to suffer like me.
Thanks Penny Mayfield [protected]@yahoo.com
Desired outcome: Cooking chicken longer
Signature family meal
25 minutes in drivethru... For $25 I got ice cold chicken flavored toothpics, buscuits that would make the rock monster from neverending story break a tooth, and an expirience that I will not expirience again any time soon. You have dishonored yourselves, embarrassed your familys, and ripped off your customers. How embarassing for you. It is completely...
Product and service
Store 8495 - My husband and I had to drive from the Hudson Fl. Store to get our meal. When we got to 8495 they told us that they did not have the rip-in chicken. Therefore we couldn't get it. The reason was they were unaware there was special running on TV and on their signs. Therefore they didn't order the rip-n chicken. When I told the girl at the...
Read full review of PopeyesService....
My husband and I visited the location at 10613 burbank dr. In baton rouge, louisiana on the evening of may 4, 2021 around 6pm. We noticed the drive-thru line was extremely long so proceeded to go inside. The doors were not locked and the signage indicated the lobby was not set to close until 10pm. After a few minutes of standing inside (along with 2 other...
Read full review of PopeyesService
Called in an order through your app. When I went to the store to pick up order, door was locked and a sign on the door said due to short staff I needed to go thru drive up. 15 cars in drive up (usually takes 3 to 5 minutes per car) so I walk around to pick up window passing an employee smoking outside that confronted me saying I had to go thru drive up. I...
Read full review of PopeyesMissing items and customer service
On 04/25/2021 my 83 year old mother wanted some popeyes chicken. The closest popeyes to me had made me stop eating at popeyes. reluctantly I went o this popeyes and decided I would get me an apple pie as well. Forgetting that this popeyes owes me at least six months of apple pies. The cashier at the window was very unpleasant. He didn't acknowledge the...
Read full review of PopeyesBad customer service
Good afternoon, Today April 29th I experienced bad customer service. Well I always receive bad customer service from the store located at 1860 North Perris Boulevard, Perris, CA 92571. Starting with the manager, she doesn't care to care how upset you are about them forgetting some of your items. I had ordered a spicy chicken sandwich and they forgot to...
Read full review of PopeyesI am complaining about service and food
My service was given to me by Store 11653 (Eastpointe, Michigan) On Wednesday, April 27, 2021 we ordered ( myself & wife) 2 meals. Before we get into the gut of this order, I need to inform you that we waited in line (drive thru) for 45 minutes before we got to the voice box to order. When we ordered (2) simple meals the female person total our order 3...
Read full review of PopeyesUtensils - none
We were present at the Popeyes at 2:00 on April 28 20021. Were told they had no utensils. This is the second time this has happened less than a month ago. We were given no credit paid full price for 3 pieces of wing combo plus the chocolate bengals. The prices $19.72. We had no utensils to eat slaw or rice & beans with. What was we being to do science we were traveling. At least could offer a fee large drink!
Desired outcome: Gotten worse!
Customer service & 2nd time lack of product
Hello! I used to love Popeye's. One opened recently in Elkhart, IN and the service is HORRIBLE! We went a week ago and sat in drive thru line for 1/2 hour only to find out when ordering, they were completely out of chicken sandwiches. We went again today and same situation. My husband suggested that they let people who are waiting in line that they ran out...
Read full review of PopeyesEmployee
Was at Popeye today in Canton Ms Round 12 45 and young lady at drive through was very rude n didn't seem to have a clue as to what she was doing, took almost 10 minutes to hand our order, the lady I think was the manager saw n heard the whole incident n never intervene to try to apologize or make things right. The young lady do not need to be in customer service. I was very offended and embarrassed
Read full review of PopeyesUnethical behavior.
I came through the drive thru on April 26th. I am complaining about the service at the drive thru window. Customers are human too and sometimes forget to state that they want spicy! The window personnel blatantly expresses their frustrations, even though the customer apologizes for the mistake and request the spicy at the time of paying for the order. The...
Read full review of PopeyesDrive thru service
Hello. I was at the Canal Winchester location.. After waiting in the line for 15 minutes I finally got to the speaker to order. I sat there waiting for 10 ninutes...continually saying hello...anyone there. Nothing. Not a word. So I drove around to the window...only to be ignored completely. Meanwhile 2 people in the driveway thru area inside...one taking an order finally and the other looking at me and turning around. I'm now late for work with no dinner. Very unprofessional and not impressed at all.
Poor customer service and broken equipment
Went through the drive through today at the Popeyes off if Green Valley Ranch blvd and Tower rd in Denver Colorado. Attempted to order a gallon of fruit juice and was told it wasn't available. The machine was broken. This is the 3rd or 4th time within the past 6 months of going to this Popeyes that something I wanted to order wasn't available. either...
Read full review of PopeyesUse of coupon fir butterfly shrimp basket
Tried to use t mobile coupon for $5 butterfly basket I was told that Danbury location dies not take coupons only the Waterbury ct restaurant. Am very upset that it was not honored at this particular location! What nonsense a coupon is a coupon and it should have been taken regardless! Very disappointed at customer service. Also I was told the butterfly shrimp they ran out so I asked if they had popcorn shrimp as too my surprise there was chicken in it ! I'm vegetarian so why put meat with a seafood dish!so I asked for them to remake food without meat in it! Menu did not say their was chicken also another man had same problem with his food and coupon. I also asked for more shrimp in lieu of chicken which they wouldn't. I would like a coupon for the trouble of all this.
Popeyes Reviews 0
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About Popeyes
Popeye's menu features a variety of mouth-watering dishes, including chicken tenders, chicken wings, shrimp, and fish. The restaurant also offers a range of sides, such as mashed potatoes, Cajun fries, and coleslaw, to complement the main dishes. Additionally, Popeye's has a selection of desserts, including their famous cinnamon apple pie and banana pudding.
The restaurant chain has gained a reputation for its bold and flavorful Cajun-inspired cuisine. The company's unique blend of spices and seasonings is what sets it apart from other fast-food chains. Popeye's uses only high-quality ingredients to ensure that every dish is fresh and delicious.
In recent years, Popeye's has gained significant attention for its social media presence and marketing campaigns. The company's witty and humorous approach to advertising has helped it to stand out in a crowded market. One of the most notable campaigns was the launch of the spicy chicken sandwich, which sparked a viral social media frenzy and led to long lines at Popeye's locations across the country.
Overall, Popeye's is a beloved fast-food chain that has built a loyal following of customers who appreciate its bold and flavorful cuisine. With its expanding menu and innovative marketing strategies, the company is poised for continued success in the years to come.
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4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The date and location of the incident.
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- A clear description of the problem, such as incorrect orders, poor food quality, unsatisfactory service, or hygiene issues.
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Overview of Popeyes complaint handling
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Popeyes Contacts
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Popeyes phone numbers+1 (800) 767-3937+1 (800) 767-3937Click up if you have successfully reached Popeyes by calling +1 (800) 767-3937 phone number 1 1 users reported that they have successfully reached Popeyes by calling +1 (800) 767-3937 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number 5 5 users reported that they have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number+1 (731) 427-6970+1 (731) 427-6970Click up if you have successfully reached Popeyes by calling +1 (731) 427-6970 phone number 10 10 users reported that they have successfully reached Popeyes by calling +1 (731) 427-6970 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number 19 19 users reported that they have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number+1 (404) 459-4450+1 (404) 459-4450Click up if you have successfully reached Popeyes by calling +1 (404) 459-4450 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (404) 459-4450 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number 26 26 users reported that they have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number+1 01902117336+1 01902117336Click up if you have successfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 01902117336 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number
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Popeyes emailspopeyescommunications@popeyes.com100%Confidence score: 100%Support
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Popeyes address400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States
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Popeyes social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024
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