Roses Discount Store
Reviews and Complaints

On 10/08/21 at 16:36 pm at store #478, I attempted to purchase AH baking soda there was two types on the shelf and clearly marked baking soda $.50 and pure baking soda $1.00. I had 2 of the cheaper AH baking soda and it rang up for $1.00 I pointed out that it was clearly marked $.50, he called for assistance, the person checked and it was marked $.50, the very, very rude cashier Maleik informed me (senior citizen 74yrs) that I'm going to let you have it today at that price, but will not honor any more pricing errors. I had to wait 10+ minutes for this rude cashier, the customer service person didn't come to the register at all. Respect is expected to all customers, not embarrassment. He acted as if I was responsible for the correct pricing of the mdse.

On 9/30 I was approached by an Assistant Manager Who's name is Sharon and was told she needed to look in a bag I brought from home that had fruit in it. I was about to leave for the day to go home. I asked if there was something wrong and she stated that it was normal parodical to search bags and purses of the employees. I was a new employee and was not informed of this practice. But if a Manager or a person in charge has reasons to question my integrity and my honesty, shouldn't it be done in private? Should they not practice dignity and be a little discreet rather than call me out in front of customers and other employee's? These people are not above the law. To embarrass and humiliate someone in order to feel powerful is beyond low. If she had a reason to question my honesty, she should have done it in private. Shame on her and you for having such a person in charge.

1: I was employed for three weeks. I got sick so they fired me I tried to call and no answer and when someone did answer they couldn't hear me.

2: I was scrutinized daily behind my hair being wrapped a certain way. due to the length of my hair there wasn't much I could do. Even though I kept as neat as possible a manager claims to have gotten a point behind it witch seemed like a far reach.

3: I was also told that I would get paid a certain day witch wasn't true it was a week later than what I was told.

4: mangers was rude with me and customers even being rude to each other at times not very friendly at all. many times I felt uncomfortable asking questions, with no training what so ever. I was almost a shame to wear the shirt. I think roses should be represented alot better than that.

I was in the Roses in Lexington NC I was trying on over my shirt since the dressing rooms are closed. Clerk screamed at me and asked what I was doing? Told me not to do that. She has no idea how far away I live or how long it takes to take home and try on and bring back...Then she tried to run over me with a buggy told me she was not playing...I asked the manager what was wrong with her and why is she being mean to me...I buy alot in Roses but will not take abouse. it was a black woman she said her name was Robbie seriously doubt that whoever she is she has a majpr problem...Manager said she was tired...I have been in alot of Roses never been disrespected like that!

I purchased two items it runs up a penny for both items, went back to purchase more items the lady told me she couldn't sell it for that although that's the price it rung up .I told her that's what she had to sell for, she said the wrong in price was entered wrong computer, she would sale it to me for the price on label.She had a bit a attitude.

I am a retired Air Force Master Sergeant and First Sergeant. Prior to being a First Sergeant I was a Aircraft Maintenance Superintendent. After I retired I was the Service Manager for a car wash company covering the State of Alabama. I know a little bit about Management and supervising people. My daughter Cynthia Braswell works for the Roses Store in Montgomery, Alabama. She gives her all to her job as Assistant Manager and supporting the Store Manager. But, this store manager does not know any thing about manageing or supervising people or holding them accountable for not performing their jobs. She jus wants to let everything slide. My daughter tried to talk to and suggest writing up those who were not doing their job. She told my daughter not to write them up. When my daughter did write them up for not performing their job, refusing to perform the job correctly, and insubordination the store manager would refuse to sign a forward the write-ups. When my daughter counselled people to do their assigned task, the store manager would not back her up. The store manager started blaming my daughter for task that were not completed and/or improperly completed. When my daughter tried to explain to her what was happening she accused my daughter of gossiping. She would spread these lies to the District Manager. The district manager never investigated the problem. He took the store manager at her word. The store manager then allowed another employee to badger and bully my daughter for months. Is this the type of work environment your Company supports? Should your employees have to put up with this kind of treatment.
From what I can tell your management personnel do not know what they are doing or do not care about their employees. My daughter has over the years asked for advise on how to handle certain situations. We have discussed the best ways to handle them with different approaches and out comes. If they are allowed push her out or run her off with their abuse, you will have lost one of the best managers you have.

Donald L. Braswell Jr.
Msgt USAF Retired

I am writing about the condition of the store in Akron Ohio 44310 I recently visited the store on Whipple Ave in Canton Ohio and it was immaculate and fully stocked The one in Akron Ohio is always nasty and never stocked Corporate needs to visit the Akron store it is disgusting I live right by the Akron store which is convenient for me I can't always go to Canton I love Roses store but hate going in nasty I stocked store

On the date of 7-July 16th, 2021, I, a ling time customer returned a slip back to the store because it didn't fit. When I attempted to return it never having worn it because it didn't fit, I was told by a cashier that I could not return it because of a store policy which was never explained to me at check out. Poor customer service! Period! Never again will I shop here. The quality of merchandise is poor, none the less, I have been a faithful customer. I felt so many, I left the slip there on the counter and walked out because I didn't want to make a scene. Called the MGR afterwards and was told the same. They took my money and got there merchandise back, nice going Roses, Want a rip off but never again! I plan to tell everyone I know about this and recommend they spend their money elsewhere, it's just not worth the trouble!

A few weeks ago I tried to go into Roses and there were associates arguing with each using ugly language across the front of the store, so I turned around and didn't go in. I went back the the same store a few weeks later and the display of flower, herbs and vegetables in front of the store looked awful. Didn't look like it had ever been watered.

I am receiving spam from Roses Discount Store, to an email address that
I gave to only 3 organisations.

I received the first spam mail on 20 May local date and a second spam mail today 22 May local date. A .JPG of the first spam message is attached.

One of them has given or sold my email address to Roses.
I want to know which one.

Therefore I want to know from Rose's IT or marketing people, where they obtained my email address.

Thank you.

I was at the Burlington Rose's yesterday and witnessed a disturbance between a cashier and another staff member. The cashier (Eric) was disrespected by another employee. There were words exchanged and I think the manager of that store (I think her name is Teresa) needs to talk to him and get the entire story. Eric was totally in the right! I sincerely hope this will be addressed with Eric.

Hi my name is Michelle Tyndall and I really don't like to make complaints on a store that I love. But ever since last week when this happen it hasn't made me proud to help support Rose's Business. I have elder people that I privately take care of them. When they were able to go and get out they always enjoyed Senior Citizen Day. Well now there no longer mobile there bed bound patient. So it was never a problem when I would still go on Wednesday and get the items that they wanted or needed until last week. The cashier that waited on me at the Clinton NC store wouldn't give me the discount cause I'm not the age which I understand that but the items were for the ladies that I take care of. And these ladies like to get the discount. So since she wouldn't do it never been a problem until then. We'll I walked out of the store and went to Roseboro NC store. Got to ready to check out the cashier didn't even ask me or apply any discount. Didn't realize it until I was in my car and looked at my receipt. So I go back inside and ask again what about my Discount she said you ain't old enough to get it. She called a manager up there and she told me to contact yall about this so it want never happen again. So what can we do from this happening again.

Thanks
MICHELLE TYNDALL
MY [protected]
[protected]@gmail.com

This past week I went to my local Roses Store location on Malabar Rd, Palm Bay, Fl, trying to buy a outside 2 person covered swing that just went on sale for $149.99.
I sought help to purchase the swing & was advised they had not received this item.
I asked if I could purchase floor model, told no.

My complaint is why are they listing an item in sale, when in fact they have never received any of this sale item to sell?

I guess this is just another way to get you into the store by false advertising in hopes you purchase other items.

I'm a Disabled senior who doesn't drive & I had a friend take me specially to purchase this item.
I'm very upset about not being able to purchase this swing in store when I came the day it went on sale.