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CB Mobile and Cell Phones Simple Mobile Simple mobile cellar and customer service is the worst
Simple Mobile

Simple Mobile review: Simple mobile cellar and customer service is the worst

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1:30 pm EDT
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i have a situation involving a phone number I've had for years now that i ported over to simple mobile/tracfone wireless 2 years ago.. Recently the service wasn't working so they told me to use a different phone.. i put the SIM in a different phone and it worked fine for about 10 minutes then they deactivated my number and said i was roaming.. so i asked them how since i was in the same location and they can't tell me where or on what network i was roaming and they won't charge me for it they just want to deactivate my number. I have business tied to that number and I'm losing money. I just paid the phone bill on 8/20 as well and they haven't even talked about refunding or transferring service they just want to deactivate my number. I asked them to let me port it over to another carrier since it's my number originally from metropcs and they are REFUSING which i thought was against the law since I just paid the bill 8/20 and they deactivated 8/28. I want to keep my number and they wont enable text so i can transfer it...Is there anyway i could sue them to keep my number and for damages for all the clients resumes and websites that have that number on. I just printed new business cards with that number last week in fact. The number is my primary and i don't know why they won't let me pay for the phantom roaming or transfer my number. Please help..

Desired outcome: For them to let me port my number to another carrier like AT&T [protected])

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  1. Simple Mobile Contacts

  2. Simple Mobile phone numbers
    +1 (877) 878-7908
    +1 (877) 878-7908
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  3. Simple Mobile emails
  4. Simple Mobile address
    9700 NW 112th Avenue, Miami, Florida, 33178, United States
  5. Simple Mobile social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Simple Mobile Category
Simple Mobile is ranked 98 among 139 companies in the Mobile and Cell Phones category