Sonic Drive-In
Reviews and Complaints

I am disappointed at the change made to the onion rings. Evidently the batter has been changed for the worse. The Sonic at Harrison AR is the greatest and I have no complaints other than the above.

i not mad, just disappointed the way the was

we ate at the sonic @ 101 n. university in lubbock texas. the food we got was a mess, they wasn't hardly any lettuce. the tomato was in the bottom of the bag, not on the burger. we eat at sonic alot, but will not be going to this anymore. thank you for your time. bobby fulbight- nellful@yahoo.com

hacked off... i would go down there and tell that little ### off! especially if she was messing with my kids id shut that whole mother f-ing place down and tell that little ho to pick a corner and start making me some money!

Just recently I was informed that sonic was going to stop selling popcorn chicken. I believe this is the stupidest thing I have ever heard. I am a former employee of sonic in Plano, TX and I know firsthand how much popcorn chicken they sell. For them to even consider getting rid of their popcorn chicken is ridiculous. I think someone needs to step in and stop this from happening. I believe that if enough people agree to this then they will keep the popcorn chicken. So if you are a popcorn chicken love like I am the stand up and let your voice be heard. Denis clack will not take our popcorn chicken from us!

The franchise owned by Dennis Clark has a history of rewarding bad behavior. I have personal knowledge of managers who have been re-hired after they were dismissed for theft and for sexual harrassment. It is a running joke among the managers that the only way to get fired is to "kill someone" but that you would probably get re-hired soon anyway. There are some good store managers but they don't usually stay around for long because they can't stand the negative environment.

Looks to me like this is happening in ALL of the Sonics. In Sherman, Texas, at the Town Center location, they allowed a 17 year old girl still in high school to become an assistant manager and turned over the evening shift to her. Since then, the problems have escalated. I have three adult children working at this location, and two of them on this particular shift. This girl is black, and has begun making comments about how she hates whites, and that there should be more "N"s there, and has begun an all out attack on my kids. She yells, screams, cusses and gets in their faces on a daily basis. She has recruited one of the cooks at night (a young black boy) to join her in her abuse. They have called my daughter a "ho" and a "b***h", among other vulgar words. She gives away food on a nightly basis, and pockets the money from other food orders that come in. When the matter was brought to the attention of one of the co-owners, he called the ones making the complaints liars, and took the other girl's side. What does it take to get Sonic corporation to get a grip on their franchises, and make sure they are run the way a professional corporation should be run? The situation in Sherman is going to come down to a white/black riot if something is not done. Even the threat of a lawsuit does nothing to wake these idiots up!

i am a current employee at sonic every since i was 16 i was a manager and had to move i move into a town in ky. and started to carhop as i had manager skills i know what people are doing when they recall tickets i myself never done it but i have cought people doing it what they do is have the carhop scan the order take it out and the customers complain they usually get free food the manager waits til the carhop counts down and leave then recalls ticket and while still having the carhops money cancels the ticket and takes money every sonic i have worked at has done this i really hate it i just dont know who else i should tell especially when the general managers doing it. what else i just got off work not to long ago when earlier i made over 60$ i know i did in tips i usually keep it seperate we had a complaint on a 30$ order well the customer didnt pay the ticket wasnt cancelled and i had to pay that out of my tips which brought me to interest that the managers is pocketing what money i made out of hard work.

I COMPLETELY DISAGREE WITH THIS. NOT EVERY SONIC DRIVE-IN IS THE SAME. I'VE BEEN WORKING FOR SONIC FOR 2 1/2 YRS NOW. AND I'M STILL A REGULAR EMPLOYEE & I DO NOT GET TREATED HORRIBLY.

i rescently had a run-in with an employee regarding me smoking cigarettes on the padio. I was not completely aware of the ordinance regarding such but there was no info posted anywhere except a no-smoking sign the ended up pointing out to me. an employee began yelling at me when i questioned his demands and he ended up personally insulting me. the manager wasn't any better either. so im fixing to complain but im not exactly sure where or who to complain to.

I am sorry about what happened to your son. It was obviously unfair and very unprofessional. But please understand that just because that sonic is like that, doesn't mean all are. My husband is a managing partner in Florida and his employee relationships are very important at his store and his partners stores.

I've owned 5 fast food franchises and unfortunately, some instances of cussing will occur. Having "mommy" go to your job to talk to your manager isn't the way to handle the situation. If you are old enough to work, then you are old enough to attempt to resolve the situation yourself. The employee should have asked to discuss the issue with the manager themselves. If they do not like the results they can then either go to the DM themselves, file a complaint or simply resign. I'm sure they could find another job comparable with their position at Sonic easily. There are many fast food franchises in the area looking for entry level employment. Anyway mom, your kids are hearing a lot more cussing at school and after school with their friends then they are at Sonic. Let them work out their own problems or they won't be ready to stand up for themselves when they need to.

I am a member of pogo.com i have been trying to play texas holden all day i have had all my tokens taken and have been elimated in every game today due to the flaws in the game. I have lost 60000 to 70000 tokens from my account for no reason and i am very upset, other people on pogo are having the same trouble.

I went to Sonic on Avalon Ave in Muscle Shoals, Alabama. The person answering the call was very smart talking and very unfriendly. One of the items I ordered was the Root Beer Float special and I was charged $1.89. I did not call back because of the rudeness of the person. The music was so loud and blearing that I had to repeat the order 3 times. I told the girl who brought the order that it needed to be turned down, but had no response to it yo my suggestion.

You have quit serving toast and gravy with the chicken dinner. That and the wacky pack no longer offering a grilled cheese is about to lose me as a customer.

I am absolutely 💯 mad that they stopped serving the gravy. That was my favorite thing from sonic. If I wanted to dip them I'd just order the popcorn chicken.

Refused to fill coupon.

9/3/23 12:24 pm

Sausage breakfast burrito Overdone eggs not cooked with sausage very little cheese.

ref/seq # [protected]

4922 Barksdale Blvd

Bossier City, LA 71112

United States

Hi just a little disappointed I have your app and there was a deal on foot long corny dogs but the buns were frozen and also your small wonderful Shake's were on special and they didn't have that size cup so we didn't get those awsome Shake's or your delishous corny dogs bummber our mouths left crying ! This happened on August 9th 2023 at 7:45 pm

On Sunday august 13 at approx 11:10AM, My family ordered the new 7 piece buffalo chicken dip bites and other items to go. All items were correct except the bites. We received popcorn chicken with buffalo sauce pored on top. We live 20 minutes away and all the other food would have went cold so it wasn’t worth returning.

You should really do something about the day manger selling pills on the job site . Karma was the name she gave me when i asked her . Its really unprofessional and also illegal.

Poor management skills. Under staff at all times

You hapve management put 2 ppl on evening shift. I'm sure your suppose to have 5 employees on the floor at all times.. jackson co sonic should be shut down if you can't get employees.. the employees are over worked n rude..

Just want gift card and go to different so onic

They made the wrong drink, and made a big deal over correcting it. (Check #795115) drive thru 716