Sonic Drive-In review: harrassment of employee 77

I am very disappointed in the Sonics Drive In located in Central, LA. You would think that a business that mostly employees a lot of high school children would be a great place for your child to start his or her first job, but its not. The children are mistreated, they don't have descent crew leaders to supervise them. The crew leaders and managers are all under the age of 25. There handbook for guidelines and rules are not being followed, and are mostly broken by the crew leaders/managers. The managers have their family members and friends who are not on the payroll for carhopping at Sonic and making tips. The family and friends come their and make the tips the kids come to work to make. These children are not being properly trained to work, but are mistreated and are not treated equally. One of the supervisors comes in and talk on her cell all day, and when she is not doing that she is outside smoking. Sometime she will leave and call back and ask the manager on shift at the time to clock her out. I think its great how she is teaching the kids to cheat the system. The employed students are told they have to pay for their lunch but the supervisors munch and eat all day for free, and their family members eat free too. The managers bring their toddlers there to distribute condiments, and the babies are tip for this. I didn't know babies could even be on the work site. They curse the kids that work for them and treat them with great disrespect and the customers as well. They are rude and unpleasant managers/crew leaders. They are always right and the customer is always wrong and mistreated. If the children call in sick for missing one day they have to go to the doctors and get an excuse. If they don't come with an doctors excuse they will be written up or fired. However this rule doesn't apply to everyone it depends on how much they like you. If the kids disagree with them they will find away to fire them, or make their life so miserable they will quit. The children quit not because they want to, but because they are treated so unfairly. This Sonic doesn't help our children at all, but it makes them fear their superiors. I don't know if all the Sonics are like this, but the Sonic in Central LA is very cruel to our kids and their customers. There have been many complaints made about the dissatisfaction of the food and service but nothing has been done to correct this problem and nothing will be done. I just telling my story, and making a complaint on behalf of my child. My child came home many days in tears, and angry. One time he was so upset he made his self sick and threw up for hours. He is no longer employed with Sonic but has a better job with Chick Fil A, with a supervisor who is 32 years of age, and crew leaders who are in college. Trust me it makes a difference.

Signed,
Angry Parent

i am not sure what to do about our manager. I worked at a different sonic before and we were never treated this poorly. He constantly yells, calls girls ###, makes fun of us when we ask for change and harrasses the girls by touching their lower backs. on halloween he put his arm around me for a picture and squeezed my side. I just got back from the ER and it turns out I have stress ulcers. They would not let me leave sonic even though I was crying in pain. Turns out the outside lining of my stomach was burnt off due to stress. I don't want to lose my job, but I don't know if I can handle the abuse by our manager anymore and the favortism. If he likes you and you flirt with him, he wil give you a lot of hours. otherwise, he wont give you hours and say its the main company that doesnt want him giving people too many hours.

Don't ever tolerate something like that in the work place. Especially if it's causing you physical harm. You should look for another job, seriously. No job is ever worth dealing with ### like that.

Next time he touches you or makes you uncomfortable, you should tell him about it. Warn him that how he is treating you is making you uncomfortable. If you had a pocket tape recorder, I would bring that with you to work and try and get him on tape calling the girls [censor]ed. If he threatens you, go above his head. He isn't CEO, so keep going up the chain until someone responds.

http://www.expertlaw.com/library/employment/sexual_harassment.html

Worst comes to worse, talk to a lawyer about it.

I would contact and attorney it's sexual harrassment and against any company policy to allow such action.Protect your rights as an employee and stand up for yourself.That is uncalled for what that manager is doing.I wouldn't allow any manager to do that too me.Don't let him keep doing that because he isn't fit too be a manager.Contact corporate if they can't help you contact an attorney.Don't be afraid to speak out if anyone should lose their job should be a manager,I wouldn't fear speaking out.

I was in Fort Dodge, Iowa and we pulled up to sonic to eat and we looked in the restraunt and we saw a litte girl about 4 or 5 and she was sitting on the food counter with her shoe off and her shoe was sitting next to her on the food counter. IT WAS GROOSSSSSSSSS

I am a Loyal Customer of Sonic in Hallsville, Texas (or Should I say I WAS a Loyal Customer). My patiences has run out.

I too have THOUGHT that Sonic would be a great place for my children to work, but now I have decided "NOT''!

The Sonic in Hallsville has teenage employees also (I am not demeaning teenagers working, but they need adult supervision). There are no adults (that I see on any of the shifts). I know of TWO students WHILE they were Juniors/Seniors in High School that were made Managers? I don't agree with a teenager TRYING to manage a restaurant!

Yesterday I had gone to Sonic to get some dinner for the family. I had watched a movie at home and then wrote down everyone's order, so I was prepared to drive-up to one of the stalls and push the button, and place my order. But, that was not the case. I drove-up, pushed the button...NOTHING, I waited a few moments pushed again...NOTHING, I waited a few more minutes, pushed the button...and you may have guessed by now...there was NOTHING, so I thought maybe this speaker is broke, my daughter got out of her car (still in her Pajama Pants because we THOUGHT that she would not have to get out), and she went to the next stall, pushed the button and NOTHING, so she walked to the walk-up speaker and FINALLY got to order. While we were pushing all of the buttons for service, cars were coming, people were ordering, then those people got their food and left...we had NOT ORDERED because no employee answered our speaker. When we FINALLY received our food, I asked a carhop if the speaker's were working and she CONFIRMED that they were. I told her that we were being ignored and told her that people were driving up ordering, getting their food, and had left before we even got to order. Another person said that "If it makes you feel any better I waited 20 minutes for a Toaster this morning". Well, 20 minutes after getting to place the order is better than 20 - 25 minutes of waiting to place the order, then having to wait longer for the food.

This is not the first time that I have been ignored, but it was the last straw...I will not go back. One time I had gone through the drive up window, no answer at the speaker, so I drove to the window...I still did not get acknowledged, instead I was watching a teenage boy flirting with a teenage girl.

I think in either case someone could have gotten on the Speaker (If they were busy) and said "Welcome to Sonic, I'll be back to take your order in a moment". That would have acknowleged that someone knew I was there...BUT the teenagers are not being taught and they are left at the restaraunt to run the thing without mature supervision!

The above are just the icing on the cake, they have forgotten to put some of our food in the sack at times and I would have to go back up there and get it. Did I get my money back for all of the trouble I went through? NO!

I called the hotline that is listed on the menu, but the operator was talking as if he were a robot that says the same thing all of the time plus, the hotline was in the Northeast part of the country. WHAT!, Hallsville, Tx is in the South (60 miles west of Shreveport, La.)

The Headquarters for Sonic is in Oklahoma City, Oklahoma. I TRIED to get an address for complaining, but the robot would not give me one. He just took the information and said that someone would contact me. We'll see!

May 8, 2017

It’s funny when some one who appears to have little to no fast food experience at all. I have run a restaurant for years and have seen that some times you have no choice in giving a teenager a shot at running a shift. While you your self, may not have a lot of respect in what a teenager can accomplish, I have seen many do a great job if given a chance. Furthermore have you given the local management a chance to fix any wrong doing?
Maybe you would like to take a shot in working there, and being the saving grace on a night shift that needs leadership from an adult.
Because while we are being honest, we have to remember that most adults will not work fast food unless they have to, so if you can only hire teenagers then that is what you have.

Sadly we are seeing this all over the place, in a time where people have no patience and are so quick to yell and scream about what is wrong, instead of looking at it with an understanding mind and heart.
I'm sure the manager is trying his or her best, and knows fully what is wrong in his restaurant, and could probably do a better job in knowing if the complaint was given to him, instead of an internet website. Try going up to the Sonic and talking to him or her personally and not yelling over the phone or through the speaker and then you might find that its was better talking to that instead of a "robot" hot line.

This is concerning the sonic restaurant in Watonga, OK. It is a shame when a business and the person in charge of running the business tolerates, condones, and allows such immoral conduct and behavior in the workplace. When you as a manager allow drugs to be sold, theft by family members, impartial treatment of employees by family members, it makes you wonder what this world is coming to. The partner at this location has allowed his girlfriends family members to run off everyone they don't like. He and his girlfriend worked alongside eachother for months. This is a direct violation of their own policies due to the fact that managers are not allowed to date employees. When it became apparent that they were dating, he made her quit. He will deny that any such thing happened. He can't due to the fact she got pregnant. If you check the number of months that she is pregnant against the amount of time she has not worked there, it will show that she became pregnant at the time she was an employee there. He had previously denied dating her sister as well. If he denies that one, have him explain why she has been fired and rehired five or six times in the last two years. Have him explain why their mother has been promoted to Co-Manager. She has no experience in the field prior to her coming to Sonic. These people even brag to the other employees that they are keeping all of the money in their family. If you ask the partner, he would say that all of this information was fabricated. All of these things are going on because we live in a small community and there is no one to check up on him and he fails to realize that all things come to an end. If you visit this location at night, you can go around back and witness his soon to be mother-in-law smoking marijuana behind the store. Now you ask yourself, do they not know, or do they not care. Just check her cigarette pack one night while she is at work.

I called the hotline for Sonic just a month ago, because since they changed management or ownership of the one in Homer, the service has been horrible. I along with others have orderd food and it is never correct. All I got from Sonic complaint is a card for a free burger. Who wants to use it, they wouldn't get it right anyway. Tuesday morning I went back, thinking okay another chance. I was the only customer at the time of the order. I ordered a bacon, egg, cheese breakfast burrito. Got my order and handed the carhop $20. and what ever change it was. She only gave me $6.00 back and I had to correct it should be $16.00. She gave that to me. I then went to work. Got to my office and bit into the burrito. Guess what it was a Sausage, Egg, Cheese. I don't like sausage. They can't even get it right with only one customer. Someone needs to do something. This is sad. It is one of a few places to eat in Homer and it is like the company does not even care.

I was first employed there in the beginning of March of 2017. I was brought to tears the first 2 weeks of me working there, just by other carhops alone who felt some superiority just for having worked there for a couple of years. The managers said nothing to them, ever. They were always right. They would yell and curse at me. So loud and rude. I broke down in tears one day and one of the managers came to me to ask the problem. I explained about how downright mean and disrespectful the "senior" carhops were treating me and the other new girls in training. He claimed he would talk to the girl that triggered my breakdown that I had desperately tried to avoid, but I later found out they were sleeping together. I've worked at about 4 restaurants in my life for decent amount of times, and have never, ever witnessed anything like this. These girls are white trash, disrespectful, and demeaning human beings. And they're able to get away with it. Or even encouraged. I've heard girls say when others weren't around to a manager "oh, i'm going to get her fired." classy...real classy.

document everything!

i work at a sonic drive in in clarkdale, ms I think every sonic should have they payroll check in a envelope.because your personal busy is yours
some assisant manger start alot of confusion when payday come you can't see there check. Every other work place have there inside a envelope.right is right. respond back

Ordered smoothie... It came and was some fruity slush... I complained and the response was "oh, we don't make our smoothie's here with yogurt"... Well, I wanted to tell her to take it off the menu board as containing yogurt... Just lost $3.00 in the process... Was so angry I wouldn't take a refund due to snotty response from employee

Sonic in Webb City, Mo just opened a new store. The service was horrible. We kept yelling over the musice so they would her our order and they still got it wrong. Then when we told them what was missing they wanted us to wait and charge for the part they didn't get. It's like yelling into a clowns mouth. We were so made that we told them to forget it. Now how do you get a manager to listen to your story? We will never eat there again.

The exact same thing happened to me. I ordered a banana yogurt smoothie. What I got was a ice slushy type drink. There was no yogurt in my drink. Just ice and some kind of kool-aid or something, it was disgusting.
I kindly asked them if they made a mistake. And the teenage girl got a major attitude and said that is what I ordered. That is the way they make them? Excuse me? This is how you make frozen yogurt smoothies? I didn't feel like it was worth arguing over. I just can't even describe how idiotic this girl was. Needless to say, I will never go back. This happened on New Shackle island Rd in Hendersonville, TN.
I have never been back and will never go to another one again. I just wonder how absolutely ignorant a person can get. Sonic taught me the answer to that question.

i have worked for sonic in south carolina for about two years now and the smoothies arent made with an actuuall yogurt but a yogurt powder and then we add a slush mix. what probably happend to your smoothie is the slush part came out thin and the yogurt powder didn't get mixed up enough.

I work at a sonic and there is no ACTUAL yogurt that goes in. The cost of your smoothie would go up if we actually did that and the consistancy would be wrong. The yogurt that IS put in is a powdered yogurt which does turn into a yogurt substance when it is mixed with the slush base.
What do you think smoothies are made of?
Idiot..

eThis is one of many complaints I have with the Early Sonic Drive In. This time I ordered a chili cheese coney with mustard. As soon as she took my order a girl was walking out with my order. Of course the bun was hard as a rock and the cheese had been on so long it looked like plastic. Mustard was squirted all over the top. The coney was obviously old. This is not the first time nor the second or third time. I have tried to call to make a complaint and the phone has been busy for over 45 minutes. I did call the Brownwood location on Commerce and made a complaint with Donna. We will see if any thing changes. I love Sonic food and will continue to visit the 2 locations in Brownwood, but don't care to go to the Early location any more. That is a sad thing too. I am not the only one. We have over 30 employees and word does get around.

the service is inconsitent, one eveing thier fast and friendly the other thier slow and rude. Twice in one week i had to change my order because of inventry issuses once they even made me wait 30 minutes while someone ran to the local store to buy bannanas. the carhops never have the correct change and often times short or over change you. the food is hardly perpared well most times when you do get youe order right. i wish that this sonic ran like the One in ALbuqerque where things were quick frienldy and spotless in aperance and presentation

I know Sonic is franchised, but, do any corporate people ever visit these locations on a random basis? They should. There are two Sonics near my home & one is way better than the other in service & food quality. The crappy one is on Pawnee & Broadway...the food & service absolutely SUCKS! I went to this one for the very last time the other day. We ordered a combo meal w/ the free upgrade to the Route 44, their new apple slice w/ caramel. When the carhop came to the car she handed me the Route 44 & when I took it the lid popped off & spilled all over my pants. All she said was "I'm sorry" yeah, like she meant it. I told her that happens every damn time I go to that location. She offered more napkins...what is a napkin going to help if the soda is already soaked into your pants. The tot from the combo meal were old & tasteless, my apple slices were slimy & starting to brown. They had an expiration date of the very next day. I'm so glad their customers are important enough to them to keep their food fresh. This Sonic is out for me from now on...I don't care if I'm dying of thirst & it's right across the street from me...I will go to the other location on Pawnee between Meridian & Seneca.

The Sonic on Pawnee & Broadway has a carhop that can't count. Normal carhops come to your vehicle, greet you, tell you what your total is, repeat your order & give you your change. Not this one. She comes to the car & just stares at you...your supposed to know your total & your order. She never looks at the receipt to tell you your total & because of this she asks you what the total is & has the gaul to ask you what change to give you. I guess you don't have to have any intelligence to work for this company.

1st of all Tammy, you can't spell, how the hell would they get your order correct? and 2nd of all, its very hard for the carhops to give your change back to you, when you order a $4 burrito and give them $20 dollars. Nobody's perfect.

This particular Sonic has the worst CSR. All of the employees and I mean all of them have bad attitudes. They come on the speaker and talk so fast you can't understand what they are saying. When you order they are rushing you off the speaker. For example: I was there on Monday Sept. 7, 2017 and this is what I experienced. Customer: I would like to have a #1 with everything except onions please, Sonic Worker: Is that it? Customer: No, I want tots and a coke, Sonic Worker: Is that it?, Customer: No, I want a grilled chicken wrap, Sonic worker: Is that it? Customer: No, I want a large coke and a cup of ice, Sonic Worker: Your total is, $11.21. When the sonic worker came to the car with my food she had and attitude on her face, literally shoved the food in the car. Never said hello thank you or nothing. I proceded around to the front so that I could get the complaint number and the sonic worker came on the speaker and shouted out the number to me in front of everyone. Then asked me if I got it. I thought this was very, very tacky and unprofessional. This has not been the first time I have been treated that way at this sonic. Something needs to be done. And if the coporate office won't do anything I will take it higher and go to the media.

I got a kids meal for my lil girl and there was a box opener with the blade out and could have cut my lil girl who knows where that blade has been thats not the first time we find stuff like that the worker are always playin around

WHAT I CANT HEAR YOU OR UNDERSTAND WHAT YOUR TRYING TO SAY WITHOUT PUNCTUATION AND IN ALL CAPS WHAT IS YOUR PROBLEM YOU WEIRD LOSER STOP REFERRING TO YOUR DAUGHTER AS LIL GIRL ITS CREEPY AND IN A FEW YEARS IT WILL EMBARRASS HER IN FRONT OF HER FRIENDS GO BACK TO SCHOOL AND LEARN YOUR GRAMMAR INSTEAD OF GETTING ONLINE TO ### ABOUT A FAST FOOD RESTAURANT YOU ###

Considering the fact that none of you can form a proper sentence, it is no wonder to me why your children have issues.

Hi Sarah,

This type of behavior from a person in management at a Drive-In is strictly against corporate code as well as federal law. You are being harassed sexually. I hate to be the bearer of bad news, but most stores employee a very good attorney and most don't lose cases like this. However, it is still wrong.

You can take your case to the Equal Employment Opportunity Commission or some other state agency and file a complaint against him. Your case will be assigned a case worker and the drive-in will either settle or take it to court.

Rest assured knowing that most managers accused of sexual harassment are fired. Most companies, especially the Sonic investment group I am employed with, take a zero-tolerance policy on this type of behavior.

The Sonic in Tuscaloosa is just as bad. Unpopular employees are picked on all the time by one of the Supervisors. She employs favortism; she harrasses; she insists on a hostile work environment. She thinks she must dominate. Yet, she's lazy! She's always complaining about how she hates it there. She even instructs people to go agains policy when it's convenient for her. She tells workers to short-change people so she won't have to make more change! Not the place to work.

I had one of the rudest customer service experience in my life at Sonic in Avon, IN. I don't know what the lady's deal was, but she sighed rudely before answering my questions. She cut me off in the middle of me talking so I ended up just driving away. Why would I stay and pay for people to disrespect me like that! I went to White Castle instead.

my daughter works at sonic in greenville ohio and the male manager curses her and calls her fay and nothing has been done about it even though we have went to the higher up. calling an attorney.

had all I can take from this place

my friend and I went to sonic the other night. We sat there for over 20min. The girl was on the phone never lifted her head up. Meanwhile three other cars drove up, she stayed on the phone again never looking up, we then beeped the horn thinking we would get a reaction, again nothing. We spread the word to everyone we not use sonic.In the intrum we heard other stories about poor service and finding hair in food etc.etc.

you think THATS bad?!?!?!? I was 3 months preg at the time, i told my GM i was preg and the headset in drive-thru makes my morning sickness worsen! So, he sticks me in DT. i tell him i would like to take a ten so i can pee and eat a cracker and he tells me NO! Well, a few hrs later, i didnt make it to the bathroom fully. After that, he threw me in the kitchen and proceeded to write me up because i DONT know kitchen!

Oh well. we'll see what the EEOC has to say about their harassment and discrimination towards me. I just filed my complaint.

Feel free to email me. bornon11fri13@yahoo.com

Sighing bluntly like that can easily be seen as a rude gesture. I am sorry for your experience. If you remember her name from the nametag, or how she looked (hair color, height, age range) it be a good idea to call the store and let the manager know. Or if it was just her voice then about what time you where there and if it was the drive-in or parking or patio. Costumers at sonic should feel welcomed, a place to get away from stress of life and enjoy some tasty food. Not a place to deal with an employee with a chip on her shoulder. But do give the store a call, and I hope your next visit, and I do hope you have another, is a lot better for you.

My boyfriend works at Sonic as a carhop. His main manager and owner said that I'm not aloud to go to that Sonic and sit there and eat my food anymore. Is that right?

no i don't care if he talks to other girls and i don't bother him. i go there and eat when he's on his break. i know he wont cheat on me. sometimes i just go to go eat...and now i cant at anytime of the day the manager said.

he wants me up there as i want to be there. but the main thing as a full price paying customer its just not right to tell someone they can't eat there at anytime of the day when they don't tell some that sit there for over 4 hours after eating and do nothing, to leave

thank you zachary. i chose it cause i've been told i'm like hermione and i'm gothic.

the others of y'all are sick...though i don't blame you cause of all the complaints i've seen lookin at sonic complaints but i wont do anything like that being over weight and that would be sick to others

no his name is ryan but he does act like ron. lol

yeah but i wouldn't do anything like that...i only want my husband, when i get married, to see me naked.

I'll go look at it.

Happy Birthday then :)