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I went to Sonic on Monday, August 29, 2011 with my daughter after I picked her up from school. We were glad we could make it in time for "Happy Hour". Well our visit was far from happy. I parked in a stall close to the window and saw the girl taking my order getting very impatient with me after asking her if she could repeat my order back to me. All I got was a chili cheese tot a large cherry limeade and a medium unsweetened iced tea. The same girl brought out my order that placed my order her name was Nichole, she did even say hello! She brought out just the drinks, no tots I said that I had order tots and asked for sweet n' low and a spoon. She looked at me like I was ignorant and said "No you didn't". I said yes I did. And she said "what ever I'll have to go recall your order" then as she walked away with my drinks and money in her hands she called me a "dumb ###" under her breath! She came back with my drinks and sweet n' low but still no tots. I had handed her a five dollar the first time she came to the car the change I received was .56$ that was practically thrown at me with out a word, for a medium and large drink during happy hour..? My receipt showed that's all I was rung up for so I got ripped off for money and was treated horridly. I was so flustered by her horribly ugly attitude that my daughter was the one who brought to my attention that we didn't even get the correct change back. I will never return to that sonic as long as that vile girl has a job there, which is very disappointing because usually the waitresses are very polite, sweet and pretty.
The complaint has been investigated and resolved to the customer’s satisfaction.
Iwillkickyourass
No all Sonic servers are rude. You obviously work at Sonics. Seriusly grow up. Not to mention my dumb daughter also said I never ordered tater tots and that dumb ### made me fight with my daughter Don't post on my letter Iwillkickyourass, Sonic servers along with other people who work in fast food, retail are uneducated blacks and hispanics and they are rude.
Yeah, you must be a Sonic worker, when you can't even space your sentences correctly. Just shows how uneducated you are. I feel sorry for you. You have no future so you defend your workers. What was her problem like you and other Sonic/fast food/ retail workers you are trash.
It is none of your damn business what the manager said. I don't speak to managers because they too are uneducated blacks and hispanics.
That is not the problem, the problem is she was rude. WTF does your comment have to do with my complaint bigrod
Hogwarts Student Zachary, you are the dummy. The server did not call me a dumb ### under her breath, I only posted that to make her look bad, so the company would think she was a rude person. Can't you read between the lines and put two and two together. Go back to freaking school and learn what irony is.
I would also like to post a complaint about a rude sonic waitress. Every time I go to my sonic, I go to one of the kiosks and push the red button to place my order and nothing happens. Then I pull out and go thru the drive thru and the same rude waitress is at the window. I asked her if she knew whether the kiosks were working and she very rudely told me she had no idea. I then asked her if she could be any more rude and she said, " I answered your question". This is the drive in on Wirt St. in Houston.