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1.1 11 Reviews 2472 Complaints
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Taco Bell Complaints 2472

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B
2:12 am EDT
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Just ordered 4 naked chicken meals and got home and one naked chicken was missing and one was very hard so I called the Taco Bell back on Harrison in Shawnee Oklahoma and jasmine d which was the cashier picked up the phone and she automatically knew it was my orders because she knew she screwed us over, she said oh I know one was hard it was the last one...

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G
9:03 pm EDT

Taco Bell Nacho party pack

I order a nacho party pack.. I pay for extra jalapeños and extra tomato.. and extra season beef.. I got nothing extra. No JALAPEÑOS at ALL! I don't know how to eat something that doesn't have the flavoring I want. It is July 4th.. I have no time to go back to the store to complain.. I am very surprised they don't check the order before giving it to us..

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K
1:50 am EDT
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My crunch wrap barely had any meat in it. I ordered a diet Pepsi and got a mountain Dew. Very very poor quality. I will never eat or order from this Taco Bell again. The Crunch Wrap was disgusting. It is like the workers did not care about quality. They just wanted to rush the order out. This incident took place on July 1rst around 8 PM PST. My order wa...

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J
7:23 pm EDT
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Joe Carbonaro 1412 Arblay Place Loganville, GA 30052 [protected] On June 22, 2021, I spent 20 minutes in drive-thru line and only moved one car. Since there were at least 5 cars in front of me I decided to go in and order. Kiosks did not work. Went to counter and after placing order was told "Oh, by-the-way only cash inside" Asked for the manager and...

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J
9:06 am EDT
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My daughter was scheduled to work at 6:45 am today 6/20/2021 there were no one to open nor did anyone contact her and said they were running late. She called me @7:41 a.M. & Informed me she was still waiting on someone to come to open the store, I picked her up at 8 am. There still wasn't no one there to open the store within the 1 year she has been working...

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M
6:29 pm EDT
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Taco Bell buritto supreme

I was freezing cold when I literally work across the street and i said no onions/sauce and they had both. I would like a new one the way I wanted it warm if not hot.

Desired outcome: new burrito

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B
10:49 pm EDT
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Birnam Woods location in spring Texas is a joke, in the last 3 months we have gone and tried to order something and they never have what we are trying to order. How do you run out of chips at a taco bell? This happened on 6-14-21 at 9:30pm. Please get it together, we are trying to cure cancer here, just fast food tacos

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H
9:11 pm EDT
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Went to my local Taco Bell in Cut off, La and ordered a Nacho Grande Party Pack and what I received looks like a health hazard of nothing heated! My chicken quesadilla was missing the sauce that goes on it, and also my chicken chipotle melt. $20 in food that had both my girlfriend and I am gagging. How much more of this in fast food industry is getting to a...

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A
4:13 pm EDT
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There's a bone inside of my chicken quesadilla. I started eating my Quesadilla which comes in four slices. I started eating my Quesadilla, and everything started out fine got through one slice. I picked up another piece of the quesadilla I take a bite, and there was a bone in my food that's not suppose to be in there it's a quesadilla not suppose to come with bones

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S
5:34 pm EDT
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Taco Bell Food/Value

My Mom and I decided to try something different so we went to a Taco Bell in Calgary Alberta located at 3310 32nd Street NE (Canada) # 206-001. We ordered two beef burritos (supreme) on June 04/21 and when we came home to eat them, my Mom couldn't eat hers because it did not taste very good and I could not finish mine because it was freaking disgusting. There was perhaps two table spoons of beef (if that) and was absolutely full of sour cream, very little lettuce/cheese and had way more beans than beef. we feel as though we got robbed of value and to think that these little guys were 6.99 each just pissed us right off as they were just full of sour cream and that was about it. If this garbage is what you guys serve at your taco bells, you can count us out. We will never again eat at a Taco Bell.

Because this location is both a KFC and a Taco Bell, we completely now understand why everyone in the drive through was purchasing Chicken from the KFC and not getting Taco Bell.

Desired outcome: Coupons for KFC/ We will not be ordering from Taco Bell again.

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S
3:46 pm EDT
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My name is Shelia Ransom, [protected]@gmail.com. My friend and I purchased 6 crunchy tacos at 3:20 pm, as I do often, at Taco Bell #028908, Evansville, IN. At 4:03 pm, I went back to return 2 of them. The shells smelled awful and tasted like soaked in lard. Of the 4 we ate, we only ate the insides of 2 of them. I drove back and handed the remaining 2 to...

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B
4:18 pm EDT
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On May 30th at approx. 1pm I went to Taco Bell at 2433 N. Chester Ave in Bakersfield CA. The drive thru was backed up so we decided to go inside. There were no customers inside. We went up to the counter and an employee said she couldn't take our order, that we would have to use the kiosk. I asked why. She again stated you have to use the kiosk. We went and...

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J
2:16 am EDT
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I ordered my food online! Made my payment with a credit card and TB supposedly confirmed it. I waited about 10 minutes. Then the BOY told me they didn't receive it. I tried to order at the drive up but he told me to pull forward and would straighten it out. Then wouldn't let me order at the window. Said I should have ordered at the drive up!

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M
9:23 pm EDT

Taco Bell Wrong order every time I go

Within the last 3 weeks I have visited the Moss Point, MS Taco Bell twice. Both times my order has been messed up and I have noticed until I got all the way home to my family. The first instance, we got home with our order and a whole meal had been left out of the bag, after it had been payed for. We blew it off as people make mistakes, tonight I go through the drive through to grab dinner for my family and order the grilled chicken chalupa combo to get home and have a bag filled with 6 soft tacos. Their freeze machine has been down for the last 3 weeks and on my first order, they didn't mention it until after I had payed for a freeze.

Desired outcome: To quit having my order messed up

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R
9:09 pm EDT

Taco Bell staff

Me and my wife had an online order and went to picknit up they said they didnt have order and refused to look at the order on my phone. We have had this problem many time at this location and we have had other issues as well like rude employees drity store even one employees out by dumpster smoking what smelled like pot. This restaurant really needs to have an inspection the owner just lets the place go.

Desired outcome: New management

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P
8:05 pm EDT
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I ordered a taco party pack and 2 chicken quesadillas. I asked for a mix of sauces and on my receipt, it even lists multiple sauces, but when I got home, no sauces in either of the 2 bags. Spent $39.32 and got no sauces. It's happened before but damn, if I'm spending that much money, the Bell should be making sure to include everything. Also, the associate...

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M
6:05 pm EDT

Taco Bell Manipulation and strong arming customers

I do not appreciate being strong armed and forest into download the Taco Bell App just to order a steak quesrito.

I have asked attending if they are able to make one and, charge me for an item of the same price, it's hit or miss if they are willing.

I was under the impression that fast food restaurants were in the business of fast and easy food, Taco Bell, apparently is not.

If this can't or won't be fixed, I will find some where els to eat.

Desired outcome: Value your customers over manipulating app statistics!

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L
L
Lacidawn
Tulsa, US
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Jun 17, 2021 7:43 pm EDT

Well that sucks, take it up with corporate because they are the ones who program the registers etc not the employees

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C
2:23 am EDT
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Taco Bell on Thompson Rd Syracuse NY not supposed to close until 2 AM I pulled in drive thru at exactly 1:40 AM, employees hanging outside back of building screaming in parking lot telling me they are closed!! Very unhappy!! They shouldn't have taken the job then!!

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C
6:03 pm EDT

Taco Bell Mexican Pizza

You removed the enchirito...then the Mexican pizza. Now the meat is a light color, no flavor and a weird consistency. Not sure what you are going for here...but after 25 years will not eat at Taco Bell anymore.

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C
5:33 pm EDT
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Taco Bell Gift cards on app

2 yrs ago i purchased gift cards. One has $5, one $10. They show up ... but no link to use them. Now none of the taco bells, in my area, are even taking gift cards. [protected] and [protected]. Have i just list the $15 or can they be cashed in?
I have tried several at 3 different stores. The only ones in my area
Thank you
Cathi logan
[protected]@yahoo.com

Desired outcome: Cash out

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About Taco Bell

Screenshot Taco Bell
Taco Bell is a fast-food chain that specializes in Mexican-inspired cuisine. Founded in 1962 by Glen Bell, the restaurant has grown to become one of the largest fast-food chains in the world. With over 7,000 locations in more than 30 countries, Taco Bell is known for its affordable and tasty menu items that cater to a wide range of tastes and preferences.

The menu at Taco Bell features a variety of items, including tacos, burritos, quesadillas, nachos, and more. Customers can choose from a range of fillings, such as seasoned beef, chicken, steak, and vegetarian options like black beans and potatoes. The restaurant also offers a variety of sauces and toppings, allowing customers to customize their meals to their liking.

In addition to its traditional menu items, Taco Bell is also known for its innovative and creative limited-time offerings. These items often feature unique flavor combinations and are designed to appeal to a younger, more adventurous demographic. Some recent examples include the Nacho Fries, the Naked Chicken Chalupa, and the Doritos Locos Tacos.

Taco Bell has also made a name for itself in the fast-food industry by embracing technology and social media. The restaurant has a strong presence on platforms like Twitter, Instagram, and Snapchat, and has even launched its own mobile app. This app allows customers to order and pay for their meals ahead of time, skip the line, and earn rewards for their purchases.

Overall, Taco Bell is a beloved fast-food chain that has built a loyal following over the years. With its affordable prices, tasty menu items, and innovative marketing strategies, it's no wonder that Taco Bell continues to be a popular choice for fast-food lovers around the world.
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Taco Bell in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Taco Bell.
- Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

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- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
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Ensure each step is clearly defined to assist users effectively in filing a complaint about Taco Bell on ComplaintsBoard.com. Remember to focus on guiding users through the process without adding a conclusion at the end.

Overview of Taco Bell complaint handling

Taco Bell reviews first appeared on Complaints Board on Sep 22, 2006. The latest review The driveway that has large numerous pot holes. was posted on Aug 2, 2024. The latest complaint sarcastic service was resolved on Sep 22, 2019. Taco Bell has an average consumer rating of 1 stars from 2483 reviews. Taco Bell has resolved 83 complaints.
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  1. Taco Bell Contacts

  2. Taco Bell phone numbers
    +1 (949) 863-4000
    +1 (949) 863-4000
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    +1 (949) 863-4500
    +1 (949) 863-4500
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    +1 (651) 457-1855
    +1 (651) 457-1855
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    Manager
    +1 (949) 863-3915
    +1 (949) 863-3915
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    Licensing Agent
    More phone numbers
  3. Taco Bell emails
  4. Taco Bell address
    1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
  5. Taco Bell social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 02, 2024
  7. View all Taco Bell contacts
Taco Bell Category
Taco Bell is ranked 3 among 60 companies in the Fast Food Chains category

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