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Taco Bell
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1.1 11 Reviews 2472 Complaints
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Taco Bell Complaints 2472

ComplaintsBoard
C
10:08 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Almost every time I go through the drive thru at night, my order always gets messed up. I ordered the Chaulapa box with chips and cheese instead of the twist. I also ordered a taco supreme instead of a taco, I pay $6.13. Get home to find out I didn't get the chips and cheese and my taco was a crunched up regular taco. Taco Bell's management is slacking big...

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B
1:15 pm EST
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I arrived at taco bell at 11:34am on Saturday December 21, 2019 with 4 of my friends. We spent a total of $43.00. The last person of our party was finally served at 11:56am. The employees including the manager had an attitude. Made us order from the kiosk after we stood around for 6 minutes waiting for someone to take our order and then lied to us and said...

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S
11:30 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

On 12/19/2019 I went into this location and ordered the #8 meal Mexican pizza meal, first off let me tell you i go into this location all the time and most of the time my order is correct but this time my order was wrong and nobody will not even had fixed my food .I had two soft tacos with my number 8 I told their manager named Tatiuana on the receipt that...

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ComplaintsBoard
H
7:31 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

the order was completely wrong and I did not receive a receipt. I ordered a value meal of 3 crunchy supreme tacos and a crunchy chicken taco with ranch dressing. That's 4 items plus a drink. The order was wrong as they were taking it - I corrected her and it seemed to be ok. What I got was a bean burrito, 1 reg taco, 1 chicken taco without ranch dressing...

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C
10:58 am EST
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Don't work at this Taco Bell if you know the managers are friends with an ex employee that you don't get a long with. They will sabotage you any way they can. They won't give your check to you when they are suppose to. They will cut your hours. If they ask you to stay passed your shift to help out, you think you're getting paid that extra time but they...

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ComplaintsBoard
C
10:06 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I am sorry to have to place a complaint however there is no other place for submitting my complaint. Over the last several months I have gone through the drive through to get breakfast at 0700, as the hours on the door and drive-through inform the customer they are open. However, they are not. The lights are on, but there is no answer at the outside...

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J
8:23 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

The food I ordered through Grubhub (Order #[protected]-4814928) came mishandled and gave me food poisoning. The person who prepared the order needs to be fired. There is no reason for this to happen. The restaurant should be ashamed if that was possible but they obviously aren't since they think this type of service is acceptable. A full health inspection is necessary. If you don't prompt one, I will.

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ComplaintsBoard
V
6:53 pm EST
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Came at 330 pm I have been here almost 20 minutes and there are still two cars still in front of me. I am now late for things I need to do and can't get out of line. It is constantly slow and I should know better than to use drive thru. You should have a warning sign about how long it will take. Nothing fast food about this. I could get served in a...

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D
5:58 pm EST
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I've been a loyal Taco Bell customer for almost 50 years. I eat at one of your locations weekly, even when I'm traveling. I've never experienced anything as bad as what happened to me today. I went to the unit at 12351 FM 1960 W. yesterday and decided to buy a gift card and the promotion was spend $25 get a free combo. I told the manager Elvis Martinez...

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J
12:46 pm EST
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I went through the drive-thru and order 3 crunchy tacos without lettuce. When I got to the window and paid. I was given my change back, which 1/2 of it fell on the ground and she refused to give me the change out of her draw as she said oops. Then when I as THROWN my bag of tacos she didn't say one word to me. I thought she was rather rude. I worked in a...

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T
12:48 pm EST
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Went to the drive through at this taco bell for lunch today. The line was not real busy. When I placed my order we did have 2 orders in the car and placed each one. When we pulled up to the window the girl at the window seemed lacking any sense of urgency. I gave her the first card and it took her forever to get it taken care of she handed out the soda to...

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A
9:52 am EST
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My family and I placed a $50 order, My crunch wrap was made incorrect I asked for no tomatoes and they were on there and my daughter that I feed them to is allergic, so at 11:00 last night I was treating an allergic reaction. Also I purchased 4 steak soft tacos the cooks made soft tacos but instead of remaking them they added the steak ingredients which...

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R
7:25 pm EST
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went into my local taco bell (we have only one) and they told me that you are no longer going to have the green sauce . i hope you get enough comments about this situation that you will reinstate this product. i guess everyone could go to the other mexican food resterants that still have green sauce. please reconsider carrying this product. Taco Bell fan. Thank you

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ComplaintsBoard
N
1:27 pm EST

Taco Bell taco salad

Good afternoon:
I try not to complain regarding things when I have an issue, however, today I ordered a taco salad as I do often. This chicken taco salad had a shell with it that had a strong, possibly a chemical odor on it. I had bitten into it before I realized it as I was trying to drive and eat. The taste was absolutely horrible! Then when I smelled it, I knew something was bad wrong. I had to try to pick around and eat the salad without getting part of the shell. I am pure sick to my stomach now due to eating it. I tried to call the Lumberton Taco bell and let them know to discard, however the phone went to a service telling me they were busy and had no voicemail.

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T
1:49 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is Absolutely wrong of taco bell to announce a xl chalupa that has twice the meat when in fact i brought it home and had a little meat half the shell bare i had to cook up hamburger when i got home just to fill the shell up this was horrible I do not know if the C.E.O Of taco bell is telling their workers to rip off the people this way to save him...

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A
1:41 pm EST
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I purchased the #6 chalupa combo. All beef with hard shell taco. The chalup shells were so stale they were extremly hard to eat, they crumbles and was just gross. The chalupa filling/toppings were fresh and good but the shell was so bad i had to eat the inside with a spork. The crunchy taco shell was softer than the chalupa shell. Very disturbing for a taco plae to give out more than stale chalupa shells.

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ComplaintsBoard
A
9:00 pm EST
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Mickayla the manager on Fri Nov 29 2019, was working the drive thru. When I arrived to speaker there was only 2 cars ahead of me, I was asked to wait (no problem, once she came back she (with no apology) asks for my order. In the middle of ordering I get cut off with "just a second", about 1 min later she comes back to finish taking my order. My order total...

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ComplaintsBoard
P
9:19 am EST
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The associate taking our order was friendly and courteous, the dining area was very clean and our food was as expected. However, the wait time was over 12 minutes for just 6 basic menu items, our visit was at 1:14 and the other customers in the dining area (2 small groups) already had their food. There seemed to be plenty of kitchen staff. We observed...

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A
2:45 pm EST
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Came into the store and placed an order via the self help kiosk. We ordered a Crunchwrap supreme, 2 beefy Fritos burritos and a side of guacamole. We never got the guacamole, Crunchwrap was edited to have light tomatoes, however it has absolutely no meat at all. Also the Fritos burrito had no meat, and no Fritos. Just a burrito filled with rice. I tried...

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G
8:11 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

When coming threw drive thru I was looking inside and was surprised to see how dirty it was.. Hope this helps to get cleaned up! If need help call me im getting ready to retire would love to help... Thanks have a good day. Im eating there twiceaweek regardless how it looks I just love taco bell. The younger generation needs some help to help and teach what the customers are wanting. Let them be reminded where paying there wages.

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About Taco Bell

Screenshot Taco Bell
Taco Bell is a fast-food chain that specializes in Mexican-inspired cuisine. Founded in 1962 by Glen Bell, the restaurant has grown to become one of the largest fast-food chains in the world. With over 7,000 locations in more than 30 countries, Taco Bell is known for its affordable and tasty menu items that cater to a wide range of tastes and preferences.

The menu at Taco Bell features a variety of items, including tacos, burritos, quesadillas, nachos, and more. Customers can choose from a range of fillings, such as seasoned beef, chicken, steak, and vegetarian options like black beans and potatoes. The restaurant also offers a variety of sauces and toppings, allowing customers to customize their meals to their liking.

In addition to its traditional menu items, Taco Bell is also known for its innovative and creative limited-time offerings. These items often feature unique flavor combinations and are designed to appeal to a younger, more adventurous demographic. Some recent examples include the Nacho Fries, the Naked Chicken Chalupa, and the Doritos Locos Tacos.

Taco Bell has also made a name for itself in the fast-food industry by embracing technology and social media. The restaurant has a strong presence on platforms like Twitter, Instagram, and Snapchat, and has even launched its own mobile app. This app allows customers to order and pay for their meals ahead of time, skip the line, and earn rewards for their purchases.

Overall, Taco Bell is a beloved fast-food chain that has built a loyal following over the years. With its affordable prices, tasty menu items, and innovative marketing strategies, it's no wonder that Taco Bell continues to be a popular choice for fast-food lovers around the world.
How to file a complaint about Taco Bell?

**Guide on How to File a Complaint with Taco Bell on ComplaintsBoard.com**

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Taco Bell in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Taco Bell.
- Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to assist users effectively in filing a complaint about Taco Bell on ComplaintsBoard.com. Remember to focus on guiding users through the process without adding a conclusion at the end.

Overview of Taco Bell complaint handling

Taco Bell reviews first appeared on Complaints Board on Sep 22, 2006. The latest review The driveway that has large numerous pot holes. was posted on Aug 2, 2024. The latest complaint sarcastic service was resolved on Sep 22, 2019. Taco Bell has an average consumer rating of 1 stars from 2483 reviews. Taco Bell has resolved 83 complaints.
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  1. Taco Bell Contacts

  2. Taco Bell phone numbers
    +1 (949) 863-4000
    +1 (949) 863-4000
    Click up if you have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number 2 2 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number
    +1 (949) 863-4500
    +1 (949) 863-4500
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    +1 (651) 457-1855
    +1 (651) 457-1855
    Click up if you have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone number
    Manager
    +1 (949) 863-3915
    +1 (949) 863-3915
    Click up if you have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone number
    Licensing Agent
    More phone numbers
  3. Taco Bell emails
  4. Taco Bell address
    1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
  5. Taco Bell social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 02, 2024
  7. View all Taco Bell contacts
Taco Bell Category
Taco Bell is ranked 3 among 60 companies in the Fast Food Chains category

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