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1.1 11 Reviews 2472 Complaints
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Taco Bell Complaints 2472

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7:31 am EST
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I went to crystal river Florida location as I was pulling up I observed an employee sitting in his car smoking cigarettes blowing his nose and wiping it with his hands I exited my car to go inside the employee who name I later found out was wilbur came behind me and went straight to line without washing his hand and started to fix someone food the employee...

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K
7:14 am EST
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Have been here on multiple occasions around opening time. I understand that getting to work a few minutes late is a part of life. Unfortunately this is the 3rd time I've experienced this at the current branch. I got here 15 mins after the listed opening time and there are no lights on. Drove up to the drive through and nobody answered. Hours on door are listed as 7am, fifteen minutes after 7 and there's still nobody opening up.

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R
2:09 pm EST
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Our county has 90% the population of the City of Baltimore and currently has two Taco Bells that I am aware of...there used to be 4...I previously worked at a brick and mortar pizza restaurant and there is now only 1 remaining. I enjoy them both. Twice in the last month, I have had an "outage" issue, the first was they had no tortilla wraps and last night...

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9:21 pm EST
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We walked in and was told we had to use the kiosk. We were paying cash so she had to help us any way. However her boyfriend came in so she had to chat with him and get their food before taking our cash. We waited almost 40 minutes for our food as a result. I will never be a customer at this location. Her name was kaylee or something similar. Usually i love taco bell however i have a bad taste in my mouth now.

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M
8:02 pm EST
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Employees who treat customers like we are interrupting their time goofing off will ruin the business. On 11/10/2019 at 6:00 pm while waiting for my food at the window I asked the cashier Quayshun if I could purchase some extra sour cream, i was told that add on's are not allowed at the window ( 2 cups of sour cream was denied) this happened at the same time...

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1:28 pm EST
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November 3, 19 Order #916199 I placed a complaint via the 800 number for Taco bell on 11/3/19 and spoke with a very lovely young lady. She let me know that a Local District Manager would be contacting me in a few days, that has not happened. I ordered via phone app - requested to have ready by 130pm - I noticed that it said ready at 12:55 pm so I knew I...

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6:40 pm EST
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On 11/07/2019 at 8pm we went to the Taco Bell for food. As we pulled in all of the lights were turned off. It was only 8pm. We entered the drive through anyway and the lights were turned back on. The sounds coming from the Taco Bell was a bunch of screaming and laughing from employees. When we reached home with our order our food was cold to the touch. i...

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6:19 pm EST
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I went to this Taco Bell on Monday 11/04/19 at around 10:30 pm. I got my food and drink and went home. I drank most of my soda and saw what looked like a large block of ice. I took my straw to stab it and break it up and realized it wasn't ice. It was a plastic bag, maybe a prep bag, maybe a hair net, I don't know, I was incredibly grossed out ESPECIALLY...

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12:32 pm EST
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I stopped by the taco bell in Brevard NC on Sunday October 27 at 9:33 to pick up dinner. However when I pulled into the location I noticed all the lights were off but there was still 3 or 4 cars in the parking lot. I assumed they were employee cars. As I approached the door I noticed a sign that had been posted (I have a picture of the sign ) and it read we...

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12:32 am EST
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Rode my motorcyle in the rain to get a burrito supreme and nachos supreme at 11 pm at night on 11/06. It was raining and the roads were slick and I immediately regreted my decision to drive. I got to taco bells drive thru and although some girl took my order it wasn't repeated and after too much time expired I had to drive dangergously past the person in...

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K
3:29 pm EST

Taco Bell tacos

I bought a 12 pack of tacos from the mall taco bell. Sat down to eat with my family and opened my first taco and found a large piece of plastic in with my cheese. My first thought way good thing it was me and not one of my kids. I being an adult look before i take a bite of something, but most children do not. On top out of the 3 people working only 1 was actually doing anything. And one of the girls was wearing fuzzy slippers for work.

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9:39 pm EST
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In Fiesta potato the potatoes were so hard to chew on. The chicken crunchwrap supreme had only lettuce and chicken, no taste and the crunchy tostada in crunchwrap was awful.Would never go that Taco Bell location again.The staff doesn't know enough how to make stuff.Previously it was better but from last 4-5 months its getting bad to worse.Hopefully some action would be taken to change the staff.

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9:01 pm EST
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Ordering vegan friendly dinner as best as I can. Informed cashier and manager no meat, no sour cream amd no cheese in some of the items. No meat in any of the meal. The chalupas had meat and the mexican pizza did as well. It was covered up and looked as if it didnt haveest since it didnt have sour cream or cheese and I ended up taking a bite. Disgusting and...

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7:43 am EST

Taco Bell cleaning

The restaurant area is disgusting as well as the restrooms. This is the second Taco Bell with the same issues. Walking up to the door there are dead leaves and trash. It only gets worse after entering the building. I have health issues and I have to wonder if it is safe to eat in there. Instead of standing around waiting for customers, they should be cleaning.

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Update by Tanis390
Nov 03, 2019 7:46 pm EST

The restaurant area is filthy. The crew has time to joke around with each other, but no time to clean. The floor in the cooking area was also a mess. I am truly disgusted

Update by Tanis390
Nov 02, 2019 5:13 pm EDT

Education is in order

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2:15 am EDT
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I just left the drive Thur at 987 Thornton rd after waiting 15 minutes for two associates to take out the trash I place my order so I ask to make a second order I was told told that I had to drive back around so after I paid the cashier sequoya B ask me to drive back around to get my food I said no after u just couldn't take my second order and no one wa...

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12:30 pm EDT
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Wanted to make two orders cus my son was paying for his own food and drive thru Cashier said they were not doin second orders and I asked why and she said we're just not. I asked to speak to manager and she said I'm repeating what my manager told me she's making your food right now so no she's basically goin to tell you the same thing. Cashier at night time...

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9:52 pm EDT
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I went through the drive though and the majority of my order was wrong which I didn't find out til I got home. I ordered two cheesy roll ups add beef and pico de Gallo and was charged but the pico de gallos were plain. Ordered 2 chips and cheese got chips but no cheese! My kid only eats chips and cheese so he didn't get any food.! Pretty much the whole...

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7:04 pm EDT
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On October 31, 2019, I ordered a beef burrito supreme. Due to my religious beliefs, I substituted the beef to beans. But when I got home I took a bite and there was beef in it. Due to my religious beliefs I had to make myself throw up in order to get the beef out. This is the third time Taco Bell has not met my religious needs. I do not like to complain but...

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6:41 pm EDT
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Hi my name is Cynthia abalos. And I just left the Taco Bell by my house. I went through the drive thru and they were very nice they got my order right on the screen. As soon as I get home I realize it was the wrong order. I ordered 2 beefy 5 layer burritos. Instead they gave me 2 beefy nacho grillers. I would like my money back . I spent $7.08 on two...

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K
1:50 am EDT

Taco Bell green sauce

I have eaten at Taco Bell for nearly 25 years my family even longer. Never once have I ever ordered food from Taco Bell with red sauce. I always remove it and add green sauce. You guys took away the verde packs of geeen sauce but could still add it off the line. Now you took that away too. I will no longer be eating at Taco Bell. I'm sure my family will feel the same. We only liked the green sauce. I don't know what your reasoning in taking it away was but it was the worst decision you guys could have made. The green sauce is known and loved by many. Taco Bell has been my go to choice for fast food for years and you now fallen to last place in my book. Fix this or I won't return.

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About Taco Bell

Screenshot Taco Bell
Taco Bell is a fast-food chain that specializes in Mexican-inspired cuisine. Founded in 1962 by Glen Bell, the restaurant has grown to become one of the largest fast-food chains in the world. With over 7,000 locations in more than 30 countries, Taco Bell is known for its affordable and tasty menu items that cater to a wide range of tastes and preferences.

The menu at Taco Bell features a variety of items, including tacos, burritos, quesadillas, nachos, and more. Customers can choose from a range of fillings, such as seasoned beef, chicken, steak, and vegetarian options like black beans and potatoes. The restaurant also offers a variety of sauces and toppings, allowing customers to customize their meals to their liking.

In addition to its traditional menu items, Taco Bell is also known for its innovative and creative limited-time offerings. These items often feature unique flavor combinations and are designed to appeal to a younger, more adventurous demographic. Some recent examples include the Nacho Fries, the Naked Chicken Chalupa, and the Doritos Locos Tacos.

Taco Bell has also made a name for itself in the fast-food industry by embracing technology and social media. The restaurant has a strong presence on platforms like Twitter, Instagram, and Snapchat, and has even launched its own mobile app. This app allows customers to order and pay for their meals ahead of time, skip the line, and earn rewards for their purchases.

Overall, Taco Bell is a beloved fast-food chain that has built a loyal following over the years. With its affordable prices, tasty menu items, and innovative marketing strategies, it's no wonder that Taco Bell continues to be a popular choice for fast-food lovers around the world.
How to file a complaint about Taco Bell?

**Guide on How to File a Complaint with Taco Bell on ComplaintsBoard.com**

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Taco Bell in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Taco Bell.
- Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to assist users effectively in filing a complaint about Taco Bell on ComplaintsBoard.com. Remember to focus on guiding users through the process without adding a conclusion at the end.

Overview of Taco Bell complaint handling

Taco Bell reviews first appeared on Complaints Board on Sep 22, 2006. The latest review The driveway that has large numerous pot holes. was posted on Aug 2, 2024. The latest complaint sarcastic service was resolved on Sep 22, 2019. Taco Bell has an average consumer rating of 1 stars from 2483 reviews. Taco Bell has resolved 83 complaints.
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  1. Taco Bell Contacts

  2. Taco Bell phone numbers
    +1 (949) 863-4000
    +1 (949) 863-4000
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    +1 (949) 863-4500
    +1 (949) 863-4500
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    +1 (651) 457-1855
    +1 (651) 457-1855
    Click up if you have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone number
    Manager
    +1 (949) 863-3915
    +1 (949) 863-3915
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    Licensing Agent
    More phone numbers
  3. Taco Bell emails
  4. Taco Bell address
    1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
  5. Taco Bell social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 02, 2024
  7. View all Taco Bell contacts
Taco Bell Category
Taco Bell is ranked 3 among 60 companies in the Fast Food Chains category

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