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Taco Bell
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1.1 11 Reviews 2472 Complaints
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Taco Bell Complaints 2472

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J
12:55 am EDT

Taco Bell manager

date of incident:10/25/19 @ 1:40pm
description: the manager used verbal, physical, personal, and psychological harassment on more than one occasion and on the date that she harassed me she screamed at me to look at her and when I didn't she used her fingers to forcefully poke my shoulder to get her point clear, when I called her out on physical harassment she screamed at me saying I was disrespectful and told me to leave and that she didn't need someone like me to be working.
resolution: I would like for her to be fired or given a warning by the owner of the store

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B
9:30 pm EDT
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Aproximately 3:30pm Oct 30, my husband and I went to our local Taco Bell drive-thru to take advantage of the GREAT PROMO Steal a Base, Steal a Taco. This is our first experience utilizing a freebie promo like this. We accepted the bag and drove off, on our way out of town. When we opened the bag we were disappointed to find 2 regular tacos instead of the...

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D
8:29 pm EDT
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I went to Taco Bell with my grandson last night, his request. I ordered the $5 Double Chalupa box. I did switch the crips for nachos. The only change. When I got home, I at the nachos, at the chalupa, then got the taco out. It was almost empty. A smear of brown stuff only halfway across the bottom. Almost the entire shell was touching against itself, it wa...

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T
2:34 pm EDT
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I just left I ordered the free nacho dorito taco and a regular taco.. I got home they were the same a regular taco... So how many other people are getting screwed by the location. I should have went back up there but wasn't driving back to the bridge city location. This is second time you have missed up the order first time was drive thru but today I went...

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T
6:10 pm EDT
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I went to Taco Bell and ordered a beef taco salad, no beans or rice, extra beef. As I was eating i noticed a rancid smell coming from the salad. That night, I woke up sick, throwing up. It was the taco salad because I didnt eat anything else that day. This is the second time I have gotten sick eating at this location. And then my friend reminded me that...

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C
5:28 pm EDT
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Taco Bell language used by employee

[protected] S. W. wanamaker rd.
Topeka, KS 66604
[protected]

Oct. 27, 2019
Had to set and listen while employee Eric H used F...word to YELL at someone in the back. At the same time a young mother was there with 2 small children under 5 and they had to put up with this demeaning act.
It seems odd to me that you have to have a complaint of over 350 char before anything will be done. sounds like you don't care what happens in your stores!
Richard Olson
[protected]

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Z
1:14 pm EDT
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I ordered 4 regular soft tacos. The total came to like $9.00 and I was wondering how $1 tacos came to $9. I get to the window and ask the cashier if it's just for 4 tacos she says yes. I'm on my lunch break and have to drive to get there. I get back to work and it's the wrong thing. They gave me 4 supreme tacos and all I asked for were beef tacos. Not...

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L
9:29 am EDT
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Attached is copy of receipt & pictures. Ordered 2 power bowls at drive-thru. Got home, no chicken at all. Tried calling store, no answer, then sounded like fax machine. Tried calling back & got busy signal. Tried again later & reached Crystal. I said I would take 2 replacements. Went back to store with the remains of bowl & the dried glob of beans that were...

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N
1:29 pm EDT
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Sausage Crunchwrap was folded to small that could fit in my hand food portion wasn't full filling at all.. sausage burrito was roll to small no portion of any kind.. all my quesadillas wasn't portion at all no ingredients portion right in any of them.. and the sausage flatebread quesadillas wasn't portion either I don't know what kind of food portion or...

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T
4:31 pm EDT

Taco Bell phone app

Your new Android app is the worst of all the food apps I've used. I liked it better in the WEB browser. Your app jumps around to different parts of the menu instead of flowing from top to bottom. Went coupons are loaded it removes them if you pick a pickup time out of happy hour which is for drinks not food. It also doubles your order and when you correct the count it removes the free item, not the pay item. Fix the app or go back to the WEB browser order menu.

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H
10:37 am EDT
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Arrived at this location at approximately 715 7:20 in the morning to find not only was the breakfast menu none of it was from dinner last night, sad at drive-through for at least five minutes before driving up to window because nobody was speaking through the speaker. Arrive to the window and had to knock on it for several more minutes just for a lady to...

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D
9:40 pm EDT
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The floors looked like they have never been cleaned. The windows are awful, and nothing has been wiped down. My husband and I went to eat supper and I have never seen it this dirty. It was hard to eat in there not knowing what the kitchen looks like. The service was fine and the food was good. Please try to clean this place up. Thank you for addressing this complaint.

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S
4:05 pm EDT
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Taco Bell service

I pulled up to the order box at 3:02PM, watched all of the cars in front of me receive their orders. At 3:15 called the store to ask if they weren't taking drive thru orders and the guy just said they're busy. Cars flew past me leaving the drive thru and one even pulled up the window to complain. Now at 3:23 I'm finally ordering my "fast food" that is literally going to make me late for work. This entire experience was completely unacceptable

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S
12:53 pm EDT
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I've been 4 times on my lunch break at work and every single time I went my food was either wrong and by the time i got to work I just noticed it and couldn't go back because lunch was over. Everytime a different person served me and they were all equally rude to be. Chunking my bag at me my food taste like it was made last week. This is very unacceptable. I ask for sauce and I either get 0-1 packets

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T
1:48 am EDT
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I asked for no sauce on any of the food, every single item is covered in tons of sauce, the items were not even wrapped up all the way, the sour cream and tomatoes were just in the bottom of the bag, I called over 10 times as soon as I got home and noticed all the food and no one would answer I wanted to explain this all to them, you pay $20 something dollars and it was ridiculous

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O
1:12 am EDT
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Dear All i went with my kids today for the first time in this location We have been treated so bad by the manager (Mariana) for the following reasons, She is : 1- bad attitude 2- unprofessional with customer 3- does not know the menu to answer the customer 4- she not willing to listen to customer's compliment 5- arrogant 6- no manners to be in restaurant...

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D
12:44 pm EDT
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Last time I was in this store the girl taking orders was talking on her cell phone while I was trying to order. Today I go in no one at counter 5 or so in back all see me and counter and no one offers to take my order I use to eat her 3 or 4 times a week I will not be back twice is enough to be treated rudely this place has never been very customer oriented but it has gone down hill more

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M
7:38 pm EDT
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Taco Bell mexican pizza

On 10/22/19 visited this new location and I ordered a Mexican pizza (daughter ordered a soft taco combo). Order 203222.

It was the worst Mexican pizza I ever ate. It tasted as though it was sprayed with a chemical. After only a couple bites, I threw it away.

I'm requesting a refund for my order or coupon to satisfy my displeasure. To reach out to me, my email address is [protected]@gmail.com

Thank you.

Mary Ellen

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A
9:58 pm EDT
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I have been to this location twice at 8am and there has not been anyone in the location. Per the signage the location opens at 7am. Please advise the reason this location not being opened at 8am and even 830am. I have had to go to another fast food restaurant for my breakfast. Are you having staffing issues. Or, should the signage be corrected to your true operating hours?

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G
8:49 pm EDT

Taco Bell no food and refused a refund

Taco Bell on north topeka Blvd in Topeka KS are thieves. They never gave me my food and refused to give my money back. I call corporate complaint department and was told a district manager Would call me. Never got that call. I guess taco bell would rather pay small claims court costs of $55 dollars. Plus my $7.45 refund than justrefunf my$7.45. This complaint will not resolve anything because lack of action by corporate 9n my complaint shows corporate is okay with local stores stealing from customers.

No more going to any yum brands restaurants for me.

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About Taco Bell

Screenshot Taco Bell
Taco Bell is a fast-food chain that specializes in Mexican-inspired cuisine. Founded in 1962 by Glen Bell, the restaurant has grown to become one of the largest fast-food chains in the world. With over 7,000 locations in more than 30 countries, Taco Bell is known for its affordable and tasty menu items that cater to a wide range of tastes and preferences.

The menu at Taco Bell features a variety of items, including tacos, burritos, quesadillas, nachos, and more. Customers can choose from a range of fillings, such as seasoned beef, chicken, steak, and vegetarian options like black beans and potatoes. The restaurant also offers a variety of sauces and toppings, allowing customers to customize their meals to their liking.

In addition to its traditional menu items, Taco Bell is also known for its innovative and creative limited-time offerings. These items often feature unique flavor combinations and are designed to appeal to a younger, more adventurous demographic. Some recent examples include the Nacho Fries, the Naked Chicken Chalupa, and the Doritos Locos Tacos.

Taco Bell has also made a name for itself in the fast-food industry by embracing technology and social media. The restaurant has a strong presence on platforms like Twitter, Instagram, and Snapchat, and has even launched its own mobile app. This app allows customers to order and pay for their meals ahead of time, skip the line, and earn rewards for their purchases.

Overall, Taco Bell is a beloved fast-food chain that has built a loyal following over the years. With its affordable prices, tasty menu items, and innovative marketing strategies, it's no wonder that Taco Bell continues to be a popular choice for fast-food lovers around the world.
How to file a complaint about Taco Bell?

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1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Taco Bell in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Taco Bell.
- Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to assist users effectively in filing a complaint about Taco Bell on ComplaintsBoard.com. Remember to focus on guiding users through the process without adding a conclusion at the end.

Overview of Taco Bell complaint handling

Taco Bell reviews first appeared on Complaints Board on Sep 22, 2006. The latest review The driveway that has large numerous pot holes. was posted on Aug 2, 2024. The latest complaint sarcastic service was resolved on Sep 22, 2019. Taco Bell has an average consumer rating of 1 stars from 2483 reviews. Taco Bell has resolved 83 complaints.
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  1. Taco Bell Contacts

  2. Taco Bell phone numbers
    +1 (949) 863-4000
    +1 (949) 863-4000
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    +1 (949) 863-4500
    +1 (949) 863-4500
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    +1 (651) 457-1855
    +1 (651) 457-1855
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    Manager
    +1 (949) 863-3915
    +1 (949) 863-3915
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    Licensing Agent
    More phone numbers
  3. Taco Bell emails
  4. Taco Bell address
    1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
  5. Taco Bell social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 02, 2024
  7. View all Taco Bell contacts
Taco Bell Category
Taco Bell is ranked 3 among 60 companies in the Fast Food Chains category

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