Menu
For Business Write a review File a complaint
Taco Bell Customer Service Phone, Email, Contacts

Taco Bell
Reviews and Complaints

www.tacobell.com

Learn how the rating is calculated

1.1 11 Reviews 2472 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Taco Bell Complaints 2472

ComplaintsBoard
A
1:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Today me and my mom went eat there, the food wasn't tasting that great, the place were very dirty. Floors looks like they wasn't mop for long time. Dust everywhere. Windows wasn't clean either. Bathrooms were dirty. We for sure are not going go back there. Didn't want it even touch anything. That how dirty toilet was. They were friendly. But the place were disaster very very dirty.

View 0 more photos
Read full review of Taco Bell
ComplaintsBoard
P
2:55 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I called and talked to someone who didn't care to fix my problem I believe to have been the manager because they just handed the phone to her. She was very rude so I just hanged up. Never had a problem before. Just wanted my chicken quesadilla not 2 five layer burritos, I don't like which costed $8.74. They need better customer service. She was just not...

Read full review of Taco Bell
ComplaintsBoard
K
5:40 pm EDT

Taco Bell toasted cheddar chalupa

This is not a complaint about the restaurant it's all restaurants in general... So I was ok with you discontinuing the nacho fries because you would bring them back which you haven't now for quite a while and then you start selling the best ever "toasted cheddar chalupa" it doesn't get any better than that I love crispy cheese more than anything and I went every day to get one... Well I then find out it's a limited time menu item and I "freaked"... So why you do this to us is beyond humane... So please bring back both items and put them on your menu as a full time item... And a suggestion that to me is genius... A $5 box which would consist os (1) toasted cheddar chalupa, (1) doritos locos nacho taco and (1) order of nacho cheese fries... And the drink of course... Even if you charged ($6) it would be beyond awesome... Cause (it ain't easy bring cheesy) box... Also you should do a toastedcheddar breakfast wrap to... J/s... I refuse to eat at 🌮 🔔 until at least the toasted cheddar chalupa comes back.

Thank you!
Kacia thompson

Read full review of Taco Bell
Hide full review
ComplaintsBoard
A
4:32 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

okay i ordered a nacho bell grande BOX and i said it 3 times when i was speaking made it very clear i wanted the box and you guys gave me the regular nacho bell grande so that's only 1 problem then i come home and get my food and and find that you guys didn't put any sour cream on my nachos. Also you barley put any beef and refrained beans on my nachos.

Read full review of Taco Bell
ComplaintsBoard
L
1:09 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Arrived at Taco Bell window to pay I greeted the person and she just stared at me didn't respond. Paid for my food, when I left and arrived at my destination I looked in my bag and she didn't provide a straw for my drink she also didn't offer sauces. But the worst part is that I ordered the chalupa combo and one was as hard a bat the other was unwrapped and...

View 0 more photos
Read full review of Taco Bell
ComplaintsBoard
Z
11:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Taco Bell food

I wmet to your ocala location on the 13th of October and i was not impressed. I ordered two chalupa cravings boxes and they were cold. Also ordered two burrito supremes and neber recived those and also got charged for an extra burrito i did not receive. They tried to give us the peopke behind us food. They were all rude and very unorganized. I am so upset that it wasnt corrected.

Read full review of Taco Bell
Hide full review
ComplaintsBoard
R
2:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Last couple of time we bought food from driving window, and found one or two items less. Yesterday since I know this fact I checked number of items ordered there in parking lot and found one item less. Of course they gave it when we went again to the window.Can you please look into this fact, as when we take home and find number of items less, we are very upset. Me emai: [protected]@gmail.com

Read full review of Taco Bell
ComplaintsBoard
T
9:41 pm EDT

Taco Bell terrible customer service

I have a complaint about Taco Bell 033462. I arrived at this location at 7:28 tonight and it literally took until 8:12 to get to the window and pay. There were only 8 or so cars in front of me and none of them had big orders because I watched every car in front of me get their food. After I paid it took until 8:28 to get 5 tacos, 1 chalupa and a nacho supreme. While sitting there I did learn that Gio is an [censored] and that the one girl that was drinking juice was looking forward to hanging out with Chris. There was way more goofing off and foul mouths then making tacos. Someone should tell them that people in the drive Thur can hear everything they say. I will NEVER go back to this Taco Bell.

Read full review of Taco Bell
Hide full review
ComplaintsBoard
V
3:00 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On october 13, 2019 I went to the drive thru for lunch against my better judgment. I have had issues with service at this taco bell before. I thought I would give them another chance. Never again!! The service is awful, the store is dirty. The lady that took my order didn't ask specifics about what I wanted, just assumed. I ordered the nachos lunch special...

Read full review of Taco Bell
ComplaintsBoard
J
6:49 pm EDT

Taco Bell menu special unavailable!

Your company advertises a $5.00 special every month. I've been there when the special was advertised for Grande Nachos Box for the last 2 times at the Eldorado, AK 71730 location. Each time I was there they stated they did not have chips and they were waiting for the "truck" for delivery. I also went to the location in Minden, Louisiana and got the same reply. Why do you advertise on national TV when you don't have the product and whoever heard of a Taco Bell that doesn't have chips? What's with you guys? No wonder you have horrible reviews! Pat Brantley

Read full review of Taco Bell
Hide full review
ComplaintsBoard
S
4:20 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a Crunchwrap combo. The Crunchwrap was old and not cooked. Tasted moldy. I have eaten them before and as soon as I tasted it it left a nasty taste in my mouth. Maybe a tablespoon of meat and a lot of lettuce. Was at work so was not able to return. I also ordered a lemonade, told me the machine was down. When I got to the window there was a...

Read full review of Taco Bell
ComplaintsBoard
D
6:53 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I work in the drive thru industry so I understand the challenges often faced by fast food restaurants. This restaurant is very poorly managed especially during the dinner/late night time of day. I just spent 25 minutes waiting on dt line (i could not get out of the line or I would have) when I finally got to the menu I was very rudely informed that they had...

Read full review of Taco Bell
ComplaintsBoard
R
5:28 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been frequenting this store for many months but the weather has just gotten colder. I am 68 years old and when it's too cold my hands freeze up so that I really cannot use them, for awhile. I cannot even get into my pockets to pay for something as my fingers become so numb I cannot use them, till I warm them up. A hot cup of coffee works just fine...

Read full review of Taco Bell
ComplaintsBoard
B
10:38 am EDT

Taco Bell horrible service

Online I was able to place my mobile order to be picked up by 10:15 am. On the app it states the hours of operation for this location are 10am-9pm. I get to the counter and the manager shouts "we ain't open". I explained that I had a mobile order and that online it says that the restaurant is open... the manager then says "I know I see ya order, we ain't open". I called the 1800 number to get help with cancelling my order and the 1800 corporate number hung up on me several times. I PAID FOR FOOD I NEVER GOT

Read full review of Taco Bell
View 0 more photos
Hide full review
ComplaintsBoard
R
11:37 pm EDT

Taco Bell drive thru

i ordered a cheese quesadilla and i had to repeat it several times, when i finally got my food i started eating because i was hungry and i soon realized it was chicken. i have a severe intolerance to meat and i ended up throwing up for hours. partially because of my intolerance and partially because i was disgusted, because i have been vegetarian since i was 8 and my intolerance started growing and i found meat morally wrong. the moment i realized there was chicken in it i threw up. i have had many problems with taco bell before but this was by far the worst experience. get yourself together

Read full review of Taco Bell
Hide full review
ComplaintsBoard
F
6:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

While taking your online "training class" for your company, I remember there being no classes on mental health. Your company does not understand mental health or accomodate people who have a disability. Sexual harassment also needs to be addressed more in your training classes. Maybe there should be an in-class session about sanitation too. Also, have a...

Read full review of Taco Bell
ComplaintsBoard
D
12:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Taco Bell steak taco

I work at Olive Garden, love to pick up something to eat on my way home. I order 2-3 steak tacos, and they are cold. I live 2-3 minutes from the store. This weekend I went 3 times, finally the third time, I told the girl. Please make the tacos hot, the cheese isn't even me!ted. I would really love to have hot food! My dates are 10/4-10/6. Plus, they never give me sauce packets!

Read full review of Taco Bell
Hide full review
ComplaintsBoard
T
9:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Saturday 10/5/2019 at about 8pm I placed my order (order no 330716). Although there was only one car behind me I was told to park and wait...which I did for about 10-15 mins. Nobody came out with my order so I finally went in and asked about it...it was in a bag sitting on the counter. The girl handed it to me without even an apology. It was barely warm...

Read full review of Taco Bell
ComplaintsBoard
J
8:16 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sunday, October 6 at 7 pm I went through the drive thru window and was given all my items in one bag, i had ordered a chalupa box but there were not boxes so everything was placed together in a bag along with the rest of my order. I was told to hold on there was 1 more item, then the guy came back to the window and told me everything was in the bag so i...

View 0 more photos
Read full review of Taco Bell
ComplaintsBoard
L
7:01 pm EDT

Taco Bell high prices

Remember when they were $1.00?
Then...$1.29...$1.49...$1.79 - I quit going.
The Breakfast Jack. The thinnest slice of ham?, One overcooked egg, cheese on a small bun. Simple
I heard they jacked the price some more. I went to have one today-$2.79 !
Yikes!
Still the same as it was for $.99...
Good bye taco Bell. Spend your profits on your goofy advertising firm. The One-Trick-Pony ping ball man show, LLC.

Read full review of Taco Bell
Hide full review

Taco Bell Reviews 0

Looks like Taco Bell has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Taco Bell, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Taco Bell

Screenshot Taco Bell
Taco Bell is a fast-food chain that specializes in Mexican-inspired cuisine. Founded in 1962 by Glen Bell, the restaurant has grown to become one of the largest fast-food chains in the world. With over 7,000 locations in more than 30 countries, Taco Bell is known for its affordable and tasty menu items that cater to a wide range of tastes and preferences.

The menu at Taco Bell features a variety of items, including tacos, burritos, quesadillas, nachos, and more. Customers can choose from a range of fillings, such as seasoned beef, chicken, steak, and vegetarian options like black beans and potatoes. The restaurant also offers a variety of sauces and toppings, allowing customers to customize their meals to their liking.

In addition to its traditional menu items, Taco Bell is also known for its innovative and creative limited-time offerings. These items often feature unique flavor combinations and are designed to appeal to a younger, more adventurous demographic. Some recent examples include the Nacho Fries, the Naked Chicken Chalupa, and the Doritos Locos Tacos.

Taco Bell has also made a name for itself in the fast-food industry by embracing technology and social media. The restaurant has a strong presence on platforms like Twitter, Instagram, and Snapchat, and has even launched its own mobile app. This app allows customers to order and pay for their meals ahead of time, skip the line, and earn rewards for their purchases.

Overall, Taco Bell is a beloved fast-food chain that has built a loyal following over the years. With its affordable prices, tasty menu items, and innovative marketing strategies, it's no wonder that Taco Bell continues to be a popular choice for fast-food lovers around the world.
How to file a complaint about Taco Bell?

**Guide on How to File a Complaint with Taco Bell on ComplaintsBoard.com**

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Taco Bell in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Taco Bell.
- Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to assist users effectively in filing a complaint about Taco Bell on ComplaintsBoard.com. Remember to focus on guiding users through the process without adding a conclusion at the end.

Overview of Taco Bell complaint handling

Taco Bell reviews first appeared on Complaints Board on Sep 22, 2006. The latest review The driveway that has large numerous pot holes. was posted on Aug 2, 2024. The latest complaint sarcastic service was resolved on Sep 22, 2019. Taco Bell has an average consumer rating of 1 stars from 2483 reviews. Taco Bell has resolved 83 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.0
1146 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Taco Bell Contacts

  2. Taco Bell phone numbers
    +1 (949) 863-4000
    +1 (949) 863-4000
    Click up if you have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number 2 2 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number
    +1 (949) 863-4500
    +1 (949) 863-4500
    Click up if you have successfully reached Taco Bell by calling +1 (949) 863-4500 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-4500 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-4500 phone number 1 1 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4500 phone number
    +1 (651) 457-1855
    +1 (651) 457-1855
    Click up if you have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone number
    Manager
    +1 (949) 863-3915
    +1 (949) 863-3915
    Click up if you have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone number
    Licensing Agent
    More phone numbers
  3. Taco Bell emails
  4. Taco Bell address
    1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
  5. Taco Bell social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 02, 2024
Taco Bell Category
Taco Bell is ranked 3 among 60 companies in the Fast Food Chains category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.