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1.1 11 Reviews 2472 Complaints
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Taco Bell Complaints 2472

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K
11:08 am EDT

Taco Bell breakfast burrito sausage

So looking forward to taco bell breakfast burrito this morning with mother an this is what we get I realize it's only a dollar honestly look at this mess an where's the food inside the burrito at
And sausage was dried out an very little of it, too much cheese, shell was also hard too like being uncovered anyways this is on south limestone street in springfield oh an it was the manager I know because of his striped shirt

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G
8:27 pm EDT

Taco Bell dine in experience 227 e. little creek 00o492

Me and my two sons coming from Williamsburg to Virginia beaches decided to stop and eat in at the store. Took 5 mins to greet us and take our order. The card machine did not work correctly. I went to use the bathroom and the bathroom was so disgusting and toilet did not work or soap! After 22 mins we got our food and ate in the dirty dinning area. They forgot my sons quesarito. When leaving my son realized his cheese quesadilla that he order had chicken on it. Tried to address it to them but no one came to the counter. We just left. Never again would I ever recommend that site to anyone. Well I think the store needs new managers on afternoon and night shift' toilet and bathroom fixed and a new card machine.

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M
4:48 pm EDT
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On Saturday April 20, 2019, I waited in line for OVER 30 minutes to get 4 menu items and a freeze. By time I got my food, it was cold and my freeze was 75% watered down. I am VERY dissatisfied with the service and I will probably not return. Upon handing my food over to me, the cashier did not apologize for the wait or offer to remake the freeze when I...

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I
3:10 pm EDT
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My complain is about my visit to Taco Bell on 4/20/19. I check on the website for the exact location and it said 5 dollars. To confirm when I was placing my order Kayla (cashier's name) told me that the box was only 5 dollars. I had asked her if I could replace the fountain drink with the Baja blast freeze. She said it was okay. She did not inform me that...

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J
12:31 am EDT

Taco Bell drive through order

Well I've never had an order so messed up before that I didn't even get a receipt. I asked for nachos with avocado dip, I got just cheese. I ordered 2 supreme chalupas, I got one with a soft taco. I also ordered cheesy potato griller, I got nothing. These people want to get paid $15ph for a job they can't even do. Not even gave me a receipt 🧾. So I know I paid more than I received.

Store address is
21115 Kuykendahl Rd, Spring, TX 77379

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L
1:42 pm EDT
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I went to my local taco bell drive-thru today 4/18/19. The line was long but it was just after lunch so I thought it would move pretty quickly. Much to my surprise it took 25 minutes to order. I ordered 2 meximelts and nacho fries. Only to find out both were discontinued. I was extremely disappointed. I wish you would bring back the mexi-melts. They were my...

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I
3:53 pm EDT

Taco Bell rattlesnake fries

I was greatly disappointed. The fries cost me $3 and should have cost $1 since the item is so small. I find that time and time again taco bell advertises in such a way that a consumer really thinks they are gonna get more than what is actually served. In other words, the burritos on tv look huge but it is not the case in reality. I waited with great expectation for a time to go to taco bell and get the rattlesnake fries and was very disappointed with how much i recieved. Had it been $1 i would have not been hurt.

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G
6:18 pm EDT
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I ordered close to $30.00 worth of food and 5 times I said no cheese I am allergic. When I got to the window I said it again to make sure. I live two towns away . So when I got home their was food missing and cheese on the tacos! I called right away and the manager was nice but I had to go all the way back to get the food I ordered and didn't get and to get...

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J
7:41 pm EDT
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I purchased a steak power bowl but when I went to open it it was chicken not steak. I called the night manager and he said bring it back he would refund my money . I explained I was on way out of town he said keep receipt. So when I returned it I went through drive thru but manager told me she doesn't do refunds in the drive thru. She was very rude So I...

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K
8:28 am EDT
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I came to the taco bell in Moss point. On Hwy 63 last night around 9:15 on 4/10/19 me and my family went through the drive thru and the young women name de'miracle holloway was very rude she told us that the drive thru was close so she told us to come In and when my boyfriend came in she told gim they was close so I came and asked what was going on why are...

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S
11:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Taco Bell the client comes last - non service mentality

On april 3, 2019 I received a message from taco bell about a 25% discount until april 30 for holders of ntb amex and mastercard credit card holders. Today we wanted to order take out from taco bell, but called ahead of time, to make sure, that our ntb frimi mastercard could be used. They didn't know, but then called us back to say yes, it was ok. Of course, when we got there - there was no word of the 25% discount - oh that doesn't apply to this card - the manager conveniently could not be found, and somebody named aquil refused to do anything for us.
It is not the measly 600 rupies. It is the principle. And it is the fact, that with a real attitude problem taco bell refused to accomodate us in any number of ways (taken off a percentage, given us a guest voucher, given us complimentary food, etc. Etc. Etc.) I do not need this kind of attitude. I am sorry that the sri lankan non-service mind set reflects really poorly on an american quality product which I have loved and eaten for decades. Never again, however, in sri lanka. There is always domino's or other us chains not owned by the owners of sl taco bell. Taco bell in my understanding not only stands for great food, it also stands for the quality of their service to the customer. If this is an idea, that is unknown or foreign to the people who own or who run taco bell in sri lanka, then they should not be given the license to operate under taco bell's name. May I suggest lanka bell - then everybody would know, what they can expect and will likely get.

Sincerely,
Sabine schroeder

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B
8:08 pm EDT
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I buy 6 Burritos supreme 4/3/19 7:23:38 PM Ordere Number 253341 All burrito look like empty no enough beans or veggies very bad Quality look like empty tortillas I drive almost 15 mile to ho Taco Bell's Last 4 years j use this store but first time i am realy frosteted I hop you tack notice and forward my complain to management I hop management not asin if owner asin they tray to save beens and veggies

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M
8:55 pm EDT
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Hello, I am not considering this entirely your fault, but upon placing my order it was dark in my car and I accidentally supplied my company credit card instead of my personal debit card. I went in and spoke with the Manage Ms. Lopez. I asked could she please refund the card in questions and recharge it to my personal debit card. She flat out refused. I...

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J
2:14 pm EDT
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Why is it that almost every time I go to taco bell I tell the cashier please no sour cream and when I get home my orders have sour cream I live too far to go back. The sad part is I ask them at the counter before I leave I say no sour cream right! And they reply yes. What upsets me off is that it always a different preparer so I know it's not personal it'...

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M
9:09 am EDT
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I wanted to get breakfast on 3/29/2019 at 7:30 I drive around the building to pull up to the drive threw. Before I get there I drive past the front door there is 2 employees smoking at the front door I get around to the drive threw and I waited about 7 mins no answer. I mad at this point and pull onto the main road to head to work and I look back at the...

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D
9:13 pm EDT

Taco Bell those surveys!

I like to stop by Taco Bell for lunch all the time, but I was run off by one Taco Bell because I got tired of always being hammered to do a survey just for getting a couple of tacos. I'm guilted into doing it for the employees. I'm about to be run off by the next location because they are begging for surveys as well. Then when I don't do them, it's uncomfortable at my next visit. So I'm guilted into doing them. The employees are pressured by contests they can win if they get the most surveys so I'm bothered all the time about it. Every time I stop to get lunch at taco bell, I end up with homework! I don't have time for that. So now I'm starting to stop by less and less. It's all because of the survey hassle. Could your company stop with the pressure on employees for surveys! It's annoying when all you want is a taco.

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J
9:38 am EDT

Taco Bell the new logo

I am a big time fan of Taco Bell, From the crunchy shells to the sauce. Even the drinks (Mtn. Dew Baha Blast) make it my number one fast food choice. My family loves sitting in the always clean and happy environment. Taco Bell has never disappointed me. However, my friend has recently showed me that the logo has been changed. I was shocked and offended. The new logo is ugly and disgraceful. The logo is tacky and the font looks like it was chosen by a fifth grader. This is no longer a family friendly Minecraft server, and I will sister swerve to another fast food restaurant from now on. Please fix this. Thank you.

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S
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Sulphur7
US
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Mar 25, 2019 10:09 am EDT

The logo is basically the same as before, just minus the splash of colour. Why don't you read up on WHY the logo was changed before denouncing it. I happened to read an article about it while on a flight. It is not something I would normally give a toss about otherwise and you shouldn't either.

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L
11:34 am EDT
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I gave her a card and some change for my purchase then she ask how do I complete this transaction. I then begun to walk her through the steps money first then card. That is when she state "what in the f**k" I ask her is that what she said and she stated yes. With the manager right there he did nothing. So after I cooled down I went in and got my food...

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M
11:54 am EST

Taco Bell mini skillet bowl

I usually order the mini skillet bowl with no pico and no potatoes no one there has ever had a problem with making it I do pay extra to add egg. I was given this sorry looking bowl and I paid extra so I went back to the window and the person who took my order was very rude her name was ana r. And she said that the bowl was as is no extra. I told her to look at my receipt I paid extra. She took it back and it looked the same.

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D
12:14 pm EST

Taco Bell mobile app

I ordered a taco bell card last week but did not get it when I went to the store to pick up my food order as well. I only got $10 on it. I was told it was a digital card that would be added to my mobile account but when I just ordered, I forced me to use my debit card without giving me the choice. The app also did not allow me to choose pickup time like it normally does. I need to either get my gift card to use on the app or I need my money back please?

Than you
David Limer
806/336-4058

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About Taco Bell

Screenshot Taco Bell
Taco Bell is a fast-food chain that specializes in Mexican-inspired cuisine. Founded in 1962 by Glen Bell, the restaurant has grown to become one of the largest fast-food chains in the world. With over 7,000 locations in more than 30 countries, Taco Bell is known for its affordable and tasty menu items that cater to a wide range of tastes and preferences.

The menu at Taco Bell features a variety of items, including tacos, burritos, quesadillas, nachos, and more. Customers can choose from a range of fillings, such as seasoned beef, chicken, steak, and vegetarian options like black beans and potatoes. The restaurant also offers a variety of sauces and toppings, allowing customers to customize their meals to their liking.

In addition to its traditional menu items, Taco Bell is also known for its innovative and creative limited-time offerings. These items often feature unique flavor combinations and are designed to appeal to a younger, more adventurous demographic. Some recent examples include the Nacho Fries, the Naked Chicken Chalupa, and the Doritos Locos Tacos.

Taco Bell has also made a name for itself in the fast-food industry by embracing technology and social media. The restaurant has a strong presence on platforms like Twitter, Instagram, and Snapchat, and has even launched its own mobile app. This app allows customers to order and pay for their meals ahead of time, skip the line, and earn rewards for their purchases.

Overall, Taco Bell is a beloved fast-food chain that has built a loyal following over the years. With its affordable prices, tasty menu items, and innovative marketing strategies, it's no wonder that Taco Bell continues to be a popular choice for fast-food lovers around the world.
How to file a complaint about Taco Bell?

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1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Taco Bell in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Taco Bell.
- Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
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Ensure each step is clearly defined to assist users effectively in filing a complaint about Taco Bell on ComplaintsBoard.com. Remember to focus on guiding users through the process without adding a conclusion at the end.

Overview of Taco Bell complaint handling

Taco Bell reviews first appeared on Complaints Board on Sep 22, 2006. The latest review The driveway that has large numerous pot holes. was posted on Aug 2, 2024. The latest complaint sarcastic service was resolved on Sep 22, 2019. Taco Bell has an average consumer rating of 1 stars from 2483 reviews. Taco Bell has resolved 83 complaints.
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  1. Taco Bell Contacts

  2. Taco Bell phone numbers
    +1 (949) 863-4000
    +1 (949) 863-4000
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    +1 (949) 863-4500
    +1 (949) 863-4500
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    +1 (651) 457-1855
    +1 (651) 457-1855
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    Manager
    +1 (949) 863-3915
    +1 (949) 863-3915
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    Licensing Agent
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  3. Taco Bell emails
  4. Taco Bell address
    1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
  5. Taco Bell social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 02, 2024
  7. View all Taco Bell contacts
Taco Bell Category
Taco Bell is ranked 3 among 60 companies in the Fast Food Chains category

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