Walmart’s earns a 4.0-star rating from 8341 reviews, showing that the majority of shoppers are very satisfied with their purchases.
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negligence
I have never put words to paper regarding my Mother's untimely death but after 20 years and a month I thought it might be a good release...
Following my Mother's death in 1990, my family spent 10 long years in both state and federal courts fighting for rights of consumers and the reasonable security they are owed when visiting a retail store such as Walmart. Not only did Walmart's legal team deny that my Mother was anywhere near there store when she had receipts from their store the day of her death, they also argued that they had no responsibility for her or anyone else's safety on their premises. Using the clout that a corporation of their size has, they were able to be dismissed from our case. While I understand the goals of any corporation, I deplore the efforts of Walmart's legal team who hid evidence and skirted the law in order to free Walmart from any legal obligation they had at the time of my Mother's murder.
I have not bought a single item from this God forsaken company since the day my Mother left us.
I understand that life isn't fair, and that "fair" is nothing but a festival that comes once a year. But I also believe in karma, and those who err on the wrong side of it are only waiting for karma to come full circle.
Historical crime data for the shopping center showed that it was an area that had an increased level of crime which would tell a business owner that adequate security measures for their customers should be in place. Walmart had knowledge of the cirme levels but did nothing in reposnse to them. By not acting on the known criminal activity at this Walmart, the company allowed for crimes to continue to take place on their premises. Walmart is not responsible for a criminal's behavior. Walmart is responsible for the adequate security for their customers. There wasn't any of the security measures that you typically see in place today at this particular Walmart. No cameras, patrolling security guards in vehicles, adequate lighting, etc...
What rights are you talking about violating? That's a rather bizarre way to think about it.
No, an employee of Walmart did not murder my Mom. I am not here to "help" anyone beyond letting people know that my family's experience with Walmart was awful. For over ten years they fought in court that they do not have a responsibility for customers' reasonable security on their premises. Our victory was getting the laws changed in the state of Tennessee, but year after year, Walmart lobbies politicians to pass bills overturning what my father worked on for over ten years so that hopefully someone else doesn't experience the same tragedy. The company presents itself as the all american company but they are anything but that. I understand there will be comments from people that don't know my story and will be as impersonal as Walmart was in their comments, but thats alright, I'm pretty sure I can handle it.
The complaint has been investigated and resolved to the customer’s satisfaction.
eletronic staff
This has happened almost everytime I go to Walmart when i go to the electronics section everytime i go there, theres no one at the electronics counter at the cash or near the ipods/ cameras/ computers. Every time i want something out of the cases theres no one there because their either somewhere else in the store or their talking to the photoshop girls.
Read full review of Walmartanimal cruelty
I was walking through Walmart yesterday and I was looking at dog treats and I heard this screaming noise like a little animal and I looked under the shelf and there was a mouse stuck on a glue trap trying to get off and it was screaming! This was extremely disturbing especially since I love animals so much. I almost got physically sick! I can't believe that they would use those things instead of a normal quick trap to kill mice. What if it was a curious little kid looking under the shelf...anyone could've heard this. I didn't know what to do and I thought about it all day...couldn't get the image out of my head! I don't know if I will ever go to Walmart again! I would've taken a picture but that seemed morbid and I couldn't look at it again...made me want to cry.
The complaint has been investigated and resolved to the customer’s satisfaction.
Why didn't you inform an employee so they could have disposed of the mouse? I completely disagree with you. The mouse's quality of life should be less of a concern then other things. A snap trap is dangerous to humans compared to a sticky trap. Lets go with your example, what if a child was to reach under there and find a snap trap that hadn't been set off by a mouse?
Mice are pests and need to be disposed of. They are harmful in a controlled environment as stated before in other comments. I think in the situation provided the sticky trap was the best one to use. Poisons and the various snap traps would pose a risk to humans and also open up Walmart for liability.
wow, there are way bigger things to worry about in life than the humane treatment of mice. and that is definitely not walmart's top priority.
POOR MOUSE
Correction: "alternatives"
I'm not too familiar with rodent control, I just wanted to suggest alteratives.
Or they could use one of those nice large mouse traps that are like a little house for the mice (completely covered and all).
I definitely don't like the glue traps. The mouse suffers and it's still alive so it can still technically harm others. Unfortunately for a store like walmart, I don't know if it would be able to have mouse traps around (as that could harm shoppers). Maybe some sort of spray or repellent?
ethics policy
I'm disappointed I wrote the Global Ethics Office in July 2017 regarding "dating within the workplace" we're now October 3, 2017 they are still doing who knows what, I got this "Thank you for contacting the Global Ethics Office. This investigation is still ongoing. Due to the company's privacy policy, specific information regarding the investigation cannot...
Read full review of Walmart and 3 commentsdaughter injured
My 14 month old child's foot got stuck in the grocery cart at walmart. It took 3 manager people, three regular workers and a bolt cutter to get her out. She's okay now. She's going to have a pretty big bruise around her right ankle and some soreness. We were grocery shopping and everything was fine for about 45 minutes, and then my husband says, "Oh my god...
Read full review of Walmart and 25 commentshorrible treatment of customers
I used to frequent this Neighborhood WalMart until a few nights ago when I found myself sick and needed to pick up some medicine late at night. Unfortunately, the store did not have what I needed so I browsed the makeup for a few moments, removed my keys from my purse in order to be prepared when walking to my car in the parking lot, and headed for the...
Read full review of Walmart and 1 commentincorrect prescription filled
Saturday, September 25, 2010, I had a prescription (Glipizide ER XL 5mg TAB) filled at your pharmacy. However, I discovered that the Glipizide that I was given on Saturday was not the medicine I had been taking. Upon my discovery, I returned to the pharmacy with what I thought was the wrong medicine. At this time, I was told that the Glipizide that I was given on Saturday was the correct medicine. However, the Glipizide that I had been taking for 5 months was not the Glipizide that I was given on Saturday, September 25, 2010. For 5 months I was given the wrong medicine. Because the numbers corresponded, I was told that I had the correct medicine. This is not true. An error of this magnitude is inconceivable. A mistake as serious as this should not be overlooked. Mistakes like this should not happen. Also on Monday, September 27, 2010, I once again returned to the pharmacy to speak with the manager. Ms. Wollanso Boschulte was no help. Her attitude was as if this mistake did not happen. Ms. Boschulte acted as if I did not know what I was talking about. Ms. Boschulte told me that when I left the store that would be the end of the situation because I did not have any more of the pills remaining. But for 5 months I was taking a Glipizide that did not resemble the medicine I was given on Saturday. In all the years that I have had prescriptions filled, I have never been given the wrong medicine. This incident should be thoroughly investigated. This is just unforgivable. I can no longer trust Wal-Mart Pharmacy to safely fill my prescriptions.
The complaint has been investigated and resolved to the customer’s satisfaction.
Glipizide 5mg xl or er tablets are available from more than one manufacturer. Glucotrol xl 5mg tabs are also the same drug. Judging from the manager's reaction, I would say that it is likely that they gave you the same drug in a different brand. Each brand has its own unique imprint so if you got a different brand, it would not be identical to your previous tablet. Although the law does not requirethis, as a courtesy, the pharmacist or technician should inform the patient when a different brand is used. Usually they will attach a sticker to the bottle which says something like "medicine may have different shape or color- new brand in use". I must admit that at my pharmacy, patients aren't always informed of brand changes. Some drugs such as lisinopril, simvastatin, and metotoprolol come in many brands, shapes, and sizes. We switch brands pretty often and usually get a few calls per week from concerned patients. If this was the case in your situation, the pharmacist should have taken the time to explain it to you.
one way to be sure who is right/wrong is to look up the pill information
http://www.webmd.com/pill-identification/default.htm?ecd=ppc_google_pillsidentifier_DrugsandHerbs_DrugsandHerbs-PillIdentifier_search&gclid=CNCf07fbrKQCFdhA2godPiTmag
seems as though either you were given a generic or for five months have been taking the wrong medication, or vis versa. However, I would not allow any wal-mart store manager to talk down to me. CALL CORPORATE ASAP! And threaten a law suit. This is against the law.
won't refund/exchange
I bought an rca dvd home theater system model # rtd325w (On the box) within 22 hours of purchase I try to return/exchange the merchandise as it won't work. I carry the receipt (Which also showed that I purchased a one year extended warranty) to the customer service desk. After waiting an hour an assistant manager (Chris sanders) shows up and tells me that because the serial number on the box and the serial number on the equipment don't match he won't do anything for me. How was I to know that the serial numbers weren't going to match in a sealed box? I didn't even think to check when I got home, however he told me that even if I had tried to return it that same day he wouldn't have done anything for me because the box was open. How was I to check that the serial numbers matched if I couldn't open the box? I couldn't get in touch with the store manager or the district manager as of course today is sunday. Now what do I do about getting my monies back or getting the product exchanged? I've worked several dozen years in retail and never treated the customer like I was treated... And still no satisfaction. Was going to purchase over $150.00 worth of other merchandise I needed but I took my money and went to k-mart instead.
The complaint has been investigated and resolved to the customer’s satisfaction.
muslim wearing black burqa
I went to walmart to do my regular grocery shopping but I was very upset because I have notice a woman wearing black burqa covering her entire body and face. I know that she was a muslim of some sorts. I was very offended by her outfit. I ask myself why does walmart have to allowed someone to enter the store without showing her/his face. I however, just got very discourage and walk out. I don't like to be intimidated by this kind of outfit. So, my complain is why do they allowed this people to dress no offensive and intimidated to others. I know that they first excuse will be "Freedom of Religion". But it not really religion is a symbol of witchcraft and a cult. I demand that walmart do something about it or I will file a lawsuit against walmart for allowing such cult to take over our store...
The complaint has been investigated and resolved to the customer’s satisfaction.
Are you for real or just [poorly] attempting to joke?
You obviously don't understand what a cult is.
You need to learn to be tolerant.
She wasn't trying to intimidate anyone. Does she look like a ghost to you, is this why you were afraid?
School yourself.
I also believe this is a joke, otherwise the poster is an awful excuse for a human being, not to mention a complete and total ### and failure.
counterfeit money
I picked up cash sent to me via money gram from walmart. The amount of $600.00. They gave me 5 one hundred dollar bills and two fifty dollar bills. I went later that eve to pay a bill and was informed that one of the hundreds wasnt real. I went back to walmart the following day and handed the cash to the manager and told her I got this money from here, she counted it twice and said well whats wrong its all here. I told her that one wasnt real, she called the supervisor and I was informed that there is nothing they can do about it. That how do they know I ididnt do it myself. I asked for the supervisors name and she showed me her tag that said "toni" I asked for her last name and she said I dont need it and walked away. I ve called the 1800 walmart number n the corporate number, all to no avail. Am I suppose to eat this fake bill?
The supervisor was nt helpful at all, matter of fact she was quite rude! This is the walmart in front royal va.
this happend to me also in florida, and i too got fake money from a 7-11, and i didnt know it was fake, and went to steak n shake and tried to purchase something with it, the best thing to do is call the cops and let them know of the situation, and yes basically just eat the money. nothing can be done about it.
That's a tough one.
bad hair cuts
For 2 years now I've been growing my hair, to fix a mess a previous hairdresser had made. My hair was finally all one length. I go in to Smart Cuts in Wallmart Airport rd Arden, NC and ask for a layered style. To my luck a girl was sitting their with exactly what I wanted and I pointed her out to the gentleman that was going to cut my hair. He said he knew exactly what I wanted. By the time he was half way cutting I stopped him and asked what he was doing? It was too late, my hair looked like a lawnmower went through it. I asked him to stop what he was doing and called in for help from another hairdresser. She tried to salvage what he had made a mess of. When she was done, I had bob-like hair again with millions of layers, and gone was my long hair. I burst into tears and all she could say with, could I live with the hairstyle that I now have after she was done and could I give them another chance?! No more hair! I left in tears!
never received the voucher
I won a voucher from walmart and i was told to go down load my card with $4.99 for postage handling and i never received the voucher in the mail and someone took $40.00 off my card and i want it back. I think this was credit card fraud.
customer service in pharmacy
I use to remember when customer service was stressed so much. Now it is hard to see someone go a litte extra mile to help someone or be nice. Now a days people working in customer service of any kind act like we the customers owe them something. It never fails. I go to walmart to get my medication. I take insulin and have always drop off my medicaiton at...
Read full review of Walmart and 1 commenthacked
I got a Money Card and within 5 days I was told the date was wrong and to put one they gave me down and then I couldn't buy anything bause the CVC # on back was wrong. They did nothing so I feared I was hacked and found a place on line that I bought with the 250.00 I had in it. It was really bad and had to buy something I didn't need just to gt my money out. I was then able to close the card.
My husband and I have had 2 cards but one account - since we have had it it has been hacked twice. We told Walmart about it and they would not help us, no money gotten back, they gave us a new card but the account was the exact same - we should of known this was not good. And yep it was a while later but we got hacked- again. Not a big amount- but he doesnt know how mouch my husband eyes our our spending - a gun in WA? I have never been to WA! Little things like that but places we never have gone.
Frustrating! We puled our money and got a real Bank account. So disgusted that they would do nothing for us.
My walmart money card was hacked twice by the same two companies in India even after I disputed the charges and walmart cleared me of them refunded my $500.00 after a month they let the same two companies charge my new card. I've talked to 4 people in the Phillipines this morning and they say the merchant provided proof I was the one who made the charge. Wow, didn't know I was in India watching a freaking movie! I'm canceling my card and will NEVER trust Walmart again, I suggest you do the same.
when can a store manager call a customer a liar
On 8/25 I went to the Wal-Mart to get the oil changed and the tires rotated. I arrived at a couple of minutes to nine AM, I was the first customer of the day and no other vehicles were in the garage. There were approximately 4 mechanics standing around joking and carrying on having a good time. After 15 minutes or so they brought the car to the oil changing station and joked around some more. One of the mechanics then did the oil change and the car just sat there. I asked what the problem was and they told me they were waiting for the supervisor to perform an audit on the work. They called the supervisor then a few minutes later they paged him and then called him on his cell phone. the supervisor then showed up and did his thing. The car was then taken and put on the lift. Then after some more joking around by the mechanics the wheels were removed and balanced and reinstalled and the car sat. I asked the mechanic what was wrong and he told me there was nothing and turned around to the supervisor and told him there was a stripped lug. The supervisor then came out and told me of the problem, and that they did not have the lug but that I could go to the dealer buy the lug and bring back the receipt for reimbursement. I told them I was not going to do that and that it was their responsibility to fix the car. I called for the store manager and the supervisor left to get the lug. My car was not ready until 11:17 that morning. When I went to speak to the store manager, Nick Sanchez, and began to explain to him of the situation and what I had observed, he told me that I had not seen that. I asked him if he was calling me a liar and he told me that I had not seen that again. This happened in front of his employees and customers in the automotive department. I then asked for his supervisor and he gave me the number to David Drastrata. When I called and explained to Mr. Drastrata what his store manager had done to me in front of his employees and other store customers, he apologized for Mr. Sanchez' behavior. I told him I wanted a personal apology from Mr. Sanchez and was told that that was not going to happen. Mr. Drastrata was not going to make him apologize. I asked for his supervisor and was given the number to Julie Martin. After speaking to her and telling her what I wanted she told me she would look into it and give me a call back. Needles to say it has been two weeks and nothing. Apparently their customers are of no importance to them.
I think you are an idiot. Consider I read your story. I don't know you. I don't particularly like wall-mart.They said they would reimburse you for the lug. you declined. you bring trouble on yourself and will never be able to see it. though it will happen again and again
1000.00 gift card
I was online trying out my new website and walmart pops up and saids that you are the winner of a $1000.00dallor gift card only thing I had to do is order two things and I did and I have not got the gift card yet it will be two months on september 20 2010 I think it is false advertising telling people that they won a $1000.00dallor gift card they need to take it off the web so no one els would do it like I did and wonder were it is like I am they need to keep there word
The complaint has been investigated and resolved to the customer’s satisfaction.
Received a Saints Mini Football for Christmas, box shows NFL logo with licensed no LF319814917, by The Licensed Products Compant in St Louis and the person that gave it to me said they purchased it from the Walmart in Slidell, La. Walmart item no [protected].
The football says New Orleans, since 1960, the Saints got their franchise Nov 1, 1966 and started playing in the 1967 season.
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made poorly
I have bought 4 pairs of Faded Glory pants and I haven't had the more then 2wks and the pockett would get a hole in them. I really like the pants but I can't afford to keep paying for pants that get these holes I have lost alot of money from the holes and I want to know what you are or can do about this matter? Please email me and let me know what you decide to do
Thank you
Harry Bozarth
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased two pair of Faded Glory relaxed fit jeans. They were made in Bangladesh. there is an RN# 106747. The problem is that there only 5 belt loops instead of the usual 7. Apparently the factory owner was trying to maximize his profits by cutting back. this may seem trivial but the lack of the two belt loops, makes the jeans uncomfortable.
the last two pair of faded glory "painter/carpenter pants" ( that were bought @ 6 months apart) both tore out at the rear pocket area; and also the belt loops tore out! WTF HOW ABOUT A REIMBURSEMENT OR REPLACEMENT...THANK YOU
refunds
I ordered this ring as a surprise for our 10 year anniversary on 9-3-10 for my husband. I realised on 9-5 that this ring was going to be to small. I called Wal-Mart.com and was told my order9still in processing) was cancelled and that my CC would be charged back. On 9-10 I looked into my account for the credit and nothing. So I looked into my Wal-Mart account to see if it was cancelled and the ststus was SHIPPED. I then called Wal-Mart back and was told no problem, just return it to any Wal-Mart store and they would refund me. I went to Newington NH this morning with all receipts and was told nothing would scan and the only thing I could do was return back in the afternoon with MY BANK STATEMENT(per Heidi P CSM) to prove that I paid for this ring. So I then went home printed off my bank statement FURIOUS and drove to the next local store Concord NH and was told that they could refund my money after I had to log into my Wal-Mart account at the store so they could prove I paid (they had never heard of having to see a bank statement), all said in done, I was given a STORE CREDIT not even the charge back to my account minus the shipping fees! NEVER AGAIN will I buy from Wal-Mart.com and am having serious doubts about shopping at Wal-Mart again!
The complaint has been investigated and resolved to the customer’s satisfaction.
horrible horrible horrible place
Horrible horrible horrible Walmart! The worst. 30 checkout lanes and they use 5 every night. Meanwhile on a Saturday night the store is packed and the lines are Sokol long that customers left and right are just abandoning their full carts and just walking out. Carts and crap all over the store. These idiots are too stupid to realize all the money they are losing my being so greedy and not hiring enough staff. Horrible place and I have decided that I will do what many others have done and boycott Walmart!
The complaint has been investigated and resolved to the customer’s satisfaction.
fraud
Card is a scam!
This card is a scam by GE capital and Walmart!
No funds are available to the consumer until the permanent card arrives in the mail.
This has been reported to several regulatory agencies.
This one is ripe for class action.
Card is a scam!
Card is a scam!
This card is a scam by GE capital and Walmart!
No funds are available to the consumer until the permanent card arrives in the mail.
This has been reported to several regulatory agencies.
This one is ripe for class action.
Card is a scam!
Positive comments=Corp shyster trying to fix it
Card is a scam!
Nov 27 having worked 14-16 hr shifts-- My son and I stopped at Walmart to cash my payroll check, since banks were closed. For convenience I placed 200.00 dollars on money card, thinking this would be a way to pay utilities per phone. A day or so after depositing, I attempted to pay light bill -but card was rejected----so i thought maybe their bill pay just doesnot accept this type card. Exhausted and having only a few hours left to sleep before having to return to work again, i decided that I would try in Am. The next day I was placed on hold and gave up for i was on break at work. Once at home attempted to pay cable same incident ocurred. I called got to automated system which said that I now had a balance of forty some dollars -listened to transactions -----several for pizza---cell phones etc...Paid fee to speak to person who said that I would have to contact cell phone co and pizza places but they did not have addresses for them, etc representative no help at all. The day after making them aware, the balance on card continued to dwindle. I now have 10.00 bal. I have witten them making them aware i made none of the transactions. I never lost cards or gave info to anyone . All trans were made via phone or internet per representative. This certainly puts me in holiday spirit!
Walmart Money Card never sent cards as promised and just kept on deducting service charges. More than three months later, I tried to get my money back. Customer service department just hung up on me. Be warned! Do not use Walmart MoneyCards! You will loose your money and get no service.
Walmart Reviews 0
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About Walmart
Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.
In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.
Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.
Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
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Walmart emailshelp@walmart.com100%Confidence score: 100%Support
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Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
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*Every bad seed* Pardon my typo.
I think there is only so much Walmart can do to make sure customers are good people without violating the rights of those people. They can't catch everyone bad seed, and its not their job.
Unless you describe the situation better, no one here can be "helped" by your experience.