Walmart
Reviews and Complaints

This whole things was...stupid. Sheesh!

I was charged twice for the same item the last two times I was in there at the Quincy location. First time I thought human error but the second time was very fishy. The item was rung in... Bagged... And then rung in again four items later! Not possible I would have seen her remove it from the bag to ring it in again. Somehow the register was programmed to overcharge! I am sure of this! check your receipts! When I brought it to the managers attention I was treated rudely and told to wait in the customer service line for a refund. I refused and demanded my money back with no apology of their mistake. Lesson learned I will never lower my standards and shop there again! Bad customer service and scams all around

Stealth Pilot, I know what you mean and one thing I would like to know from Joan is did she call corporate or did she just use this to get her money? If she really felt she was cheated by the store she should have made the call. I know that the Walmart I worked for at the Service Desk would give refunds anytime to anyone who wanted one and had their receipt. However, we did keep records of certain people. It would be interesting to know if this person was on the one at that store. I didn't mean that her store had to; But the corporate office when I worked there always told us that it is their policy to give refunds, No questions asked, If the customer had their receipt.

Was anyone paying attention to this person? This is one of their employees. They were overcharged. The employee discount will be less after the overcharge is fixed. Why would the store not want to give their employee a lesser employee discount? I worked for years at Walmart and I was never denied a refund on an overcharge. It is the policy of Walmart to give a refund without question if the customer has a receipt and proof of an overcharge. You are a customer no matter what if you purchase items from Walmart whether or not you are an employee. It doesn't matter if it is one time or one thousand times; If you have your receipt the store has to honor your request.

cheapskates*

Sounds like one of those habitual returner/refunder cheapskate to me, Stealth Pilot.

did you already get a employee discount? If you did i can not blame them for not letting you get more of a discount

"I see thousands of complains in sites that Walmart could not care less about and one complain to BBB WILL be answered."

Oh I think they care alright. Have heard they have teams which scour the net daily looking for things that have been posted about them.

Now does that change how they do business? I don't know.

All you people who complain about Walmart. Email your complains to BBB at bbb.com. I see thousands of complains in sites that Walmart could not care less about and one complain to BBB WILL be answered. Regardless on how big the company is, ther credit rating in bbb effects their credibility. Hit this small business killer where it hurts.
Their credit rating is A+ and this is the same company that used the slogan " We buy American, We sell American" for years. Remember that?

All your complains WILL be answered only if you submit to BBB. Walmart executives are not stupit, they have been counting on the normal Joe's stupidity for years.
Complain to BBB.com and get response faster that you think

You can't walk and have to use a wheelchair, but you can ride a bicycle?

I'm no Walmart fan since Sam died, but I think I'd like to hear Walmart's side of this particular story.

There has to be more to this story- this would NEVER happen unprovoked or for no reason, but if it did its seriously messed up!

Hi Dawniette!

Dawniette's on crack. Remember, she's the redneck with no teeth living in a trailerpark. She can only snort ### up her nose.

Go Brenda! Paul's been dead for more than a year, now.

'Necrophilia is never having to say you're sorry'

Maybe you and 'stealthy' should get together and talk about your obsession with dead men and his 'dead' men...ber

ooh... If I wasn't about to be fumarried I'd give Chuckles a nook to put his key in.

@ AnnR.key you're a real [censored]bag aren't you now I see the complaints troll for what she is LMFAO

So what else is new, I see this all the time its the way the world works and no one cares, just get my check is all that they are concerned with!

Oh, you poor thing...at least you still have your huge dong...LMFAO!

Yeah, I had bad luck this this too. Apparently, you need the register receipt from Walmart or it's no good. I got one of these for a Christmas gift and the gift-giver did not keep the receipt. Therefore, my $100 Visa card was no good. SCAM!

so you just now realized that maybe going to walmart to fix your 30-year-old watch? did it ever occur to you that walmart employees aren't the most qualified to fix jewelry? i understand your wanting to get it done for cheap, but really if your going to a place where they care more about quantity than quality, then your gonna have to expect this sort of thing.

I agree. How hard is it really to care humanely for animals being sold at any store. If large buyers like Wal-mart required their suppliers to do so and then showed a committment on the retail end, things could be much better. Corporations just love to claim they are "green" with their packaging and recycling etc. How about applying similar effort to the living creatures in their care. Children learn that pets are disposable when they only last a few days to weeks and get hurt when those pets die.

Derrick at the Griffin GA Walmart went as far as to send us to different mangers (that were reporting to him) to simply waste our time. We tried to return a Christmas gift and because I didn't not have a receipt the cashier at returns -Bridgit - would not return the gift. She told me that I had used my 3 returns without a receipt. When I mentioned could my wife return it she said that actually they don't even accept returns on this item (it was a CAN OPENER) - A lie and a change from the original story. Derrick the supervising manager sent us back to returns saying he would be there shortly. He never showed and eventually sent another manager who said he (Derrick) was not going to change his mind and take the item back (OK - why could he not tell this to my wife and I directly). Then he arrived and said it was like we were buying beer for our underage son. That we were suspicious and that because now my wife wanted to return the item they could not because it was as if we are trying to buy beer or cigaretts for someone that should not be purchasing those items ( I PROMISE - I AM NOT MAKING THIS STUFF UP). Thanks walmart for keeping me so intertained with the folks you put in charge at your stores.

Did you bother to look at the return policy yourself? Whatever is in writing trumps what you were "told".

how about your contact the manufacturer?

They also let my daughter get hurt and are not being responsible for what happened.

should have told Derick to ### off and called the police till he accepts the return.

Its ridicilous that the assitant manager or manager couldnt disemburse a few bucks to buy this obviously poor girl a shirt and pants. Its all about the money to them. Don't shop there anymore. I'm not.

Walmart has nothing to do with handling the extended warranty or referring it to the mfr under mfr warranty. Corporate approves the programs and then lets all hell break loose no matter how many people are deceived. @danigurl121, you can buy the plan after the date of purchase. If this weren't true, then no one would be able to add a plan on a gift purchase. They would like to sell you it from date of purchase, but it is not etched in stone.

As of last week I am a proud owner of a Samsung Intensity 2. I love the phone. Walmart not so much right now. When I bought the phone I was offered the warranty and I turned it down to begin with. The more I thought about it I decided I really wanted it. Here is the trouble. I go to the walmart I was nearest and after standing in customer service line I was sent to the mobile section of walmart where the employees are all goofing off. OK... I finally get someone to help me (unwillingly) Who told me that they no longer offer the extended warranty after it is bought. hm. Ok So I would return the phone, re buy it and wha la I have the warranty. NOPE! Cant do that because the phone, once deactivated cant be used. IS THAT SO?! Walmart, the phone I bought cost 92 dollars after tax, the warranty 19 bucks. You are telling me you would rather me return the 92 dollar phone, that once you deactivate cant be used. ( or you later resell for a lesser price) get a BRAND new one, ( loss profits for you. ) just for a 19 dollar warranty (aka profit for you.)

yea.

I agree. Walmart warranties are a complete waste of money. They misrepresent the warranty and getting product repaired or replaced, virtually impossible. Learned my lesson the hard way. Walmart will not get me again...ever.

Well in Dec. 2008 I bought a Philips 42 inch flatscreen tv. 3 weeks ago while watching a dvd my screen went black and started making a high pitched squealing noise. At first I thought it was the dvd skipping, so when I walked up to turn it off I noticed the power button on the tv was flashing really fast and smelled like burnt motor. I tried to turn the tv off, it wouldn't do anything I had to unplug it from the wall. Plugged it back in and it started making the noise again. So I knew it was messed up, so I called the warrenty center. The warrenty center went through all the steps and said someone would be out in 2 days to fix it. The next day I get a call from the place that is suppose to fix it and they say they can't come out the next day because they have to order the part. 4 days go by the place calls me back and says they need the serial number and model number before they can order the part. I was pissed, shouldn't you know those kinda of things in your line of work. Then they say it is going to take another 7-10 buissness day before we get the part. So about a week after they ordered it we get the part and we call them. They make an appointment to come out to our house 4 days later, nobody shows up so we call back. The lady says oh sorry we were suppose to call you this morning and cancel. Said they would be out today and nobody has yet to show and we have already called. And we have called wal-marts warrenty center and they just said well we can give you another place to get it fixed and then gave us the same number of these people. I will never buy a tv from them again. I was told by a guy at work the walmart can sell their tvs so cheap becuase they use cheap parts comared to best buy and electronics stores. That is why they fail and break so easily. I wish someone would of told me that before I bought the tv.

I purchased an Xbox from Walmart in April 2009 and purchased a 2 yr warranty also. In August 2010 the Xbox stopped working. We also contacted the warranty company, received the label and returned to the Xbox. After 1 1/2 weeks we received the Xbox, supposedly repaired. I was impressed because I thought wow 1 1/2 weeks, this is great. When we took it out of the box, it was so dirty and the casing was so scuffed it looked as though it had been thrown in the trash. Upon plugging the Xbox in, it worked for about 2 minutes and when we went into the menu, it came up with "System Error" on the screen. So much for being impressed. I contacted the warranty company 2 days ago and am still waiting on my email for the label to resend the Xbox out, so much for 24 hours till I get the label. I will never purchase another electronic that I wish to buy a warranty for at Walmart. So disappointed!

Did you just happen to check it before you got out of your truck? Its an internal problem if all they did is rolled it down and it wont go back up. Then they did nothing wrong. It isn’t like they tore the panel off to see how it worked or something .It would have done the same thing if you would have rolled it down prior. Hears an example I like to use concerning these type of complaints . Lets say you have a light bulb in your house that has worked for the last 10 years no problem. You have friends over they turn the light on and the bulb burns out . And now you want them to pay for it because It was working just fine until they messed with it.

Walmart money card is a ripoff.

I am wondering why you guys charged 29.95 for someone to have their Taxes Direct Deposit?

i had purchased this card and put $100 and $3 to buy this card. i activated as soon as i got this card. i went to pay a bill with this card and it got declined, because i did not have any money into my account, which is just did. i called the company to see if they have received the payment and they said NO. i called the card company and they said i had paid my bill. so later that day i called the company and asked again to see if the payment went through and they said no again. i called the card company and asked them again did the payment went through and they said yes. i told the card company the payment did not go through because the card was declined. they said okay, wait 10 business days, and if the card did not go through then the money will be back into your card account. okay, i said. 10 days later i went to purchased some items, $30, the card has been declined. crap. the next day i went to purchase some more items, $20, the card has been declined, crap again. so i called the card company today and asked why did my card did not go through? they said it did go through and i said when, same day you have purchased your card. i said no, because the card was declined. the card co. said i have $95.50 left in my account. how in the hell i lose $4.50 in my account with out making a payment. card co. said i had the card over a month. huh, what, no i purchased this 14 days ago. they are liars. they also said that i did not have any money in my account because they said i made a payment of a $100. okay how did i get $95.50 in my account when i made a payment of $95.50. i know i did not put $200 in the card. contridicting they are. i had to pay a fee when i did not make a payment. got ripped off. i called the card co. customer service rep, i got hung up after 2 mins into the conversation. how rude. i will tell every one, i mean every one that this bull ### and rip off walmart card co. i not so sure that i want to shop at walmart any more. thanks for your attention. thinking about suing them? have a wonderful day.

Money card activation lacks personnel . Its hard to activate when one cannt speak to some one, then they give you an address to write to like a person can sit by the mail box before needing the card or the phone number which is answered in another country, Why should it be so hard to activate or even wait on the second card its that 2nd card where the problem lays, then again maybe thats what they want if enough people cannt get it activated they just throw away the old card leaving little money on the card but if add that up to over a a thousand people they're making a killing off of it .

THIS CARD IS A SCAM!
This card doesn't allow you to withdraw funds until the permanent card is mailed to you -days later.
Walmart and GE capital seem to be ripping off thousands of people with this interest stealing SCAM!

It seems they've (Walmart & GE Capital) have even gone as far as trying to make this go away by having one of there people post comments to the contrary here on complaints board.

THIS CARD IS A SCAM!

Yes indeed! The MoneyCard scam is just another large comapnies way of nickle and diming the hard working American. Most companies would not stay afloat if they did not conduct business in such a way. You have to be dishonest to make money- welcome to corporate America. Check out Intelius.com for another good laugh.

BBB and AG could give a rats ### about VISA: owned by those overseas anyhow, and they give the government enough kickback $$ to have them overlook just how crooked they are.

Its complete BS- enjoy!

Ok.. I think I'll keep my Compaq thank you very much.. Prob not the PC it's the mouse... Thanks Mr. Opinion.. I guess you have no opinion on the Money Card scam..

Get a Mac

I purchase this card 06/16/11 @ 6:45 pm at my local Wal Mart. Did not notice and I was not told until I purchase this card that Wal MArt did not give refunds on this card. When I called the 1-800 number their animated system did not understand my name, I got to speak with a service rep which she did not understand English very well. After I gave her my name two times and even gave a example of every letter in my name, she ran my name and came back to tell me that my name didn't match my social security number which I knew was correct. So I had her to spell it back to me again, and then she tells me that she needs my name as it is on my S.S. number which is a little different. After she ran it again she stated that it still did not match up, I ask her to let me talk to a supervisor I thought would understand me better and correct the problem so I could use the card to pay my bills. Little did I know she had already place a hold or issued a refund on the card and I was told this by the Supervisor, and that I would have to wait 10 days.This was my first time purchasing this card, As I needed to pay a online bill today not in 10 days. Have being a manger for Wal Mart in the past I went back to my local Wal MArt to see what could be done and they tired calling and when they enter the card info the Visa phone system would not allow you to go any further and disconnect you. I can tell you I will never never use this company ever again and will make sure that not one person I know will use them either. I should have went to a bank or hell even went to the company and paid the dang bill . Now I am waiting to speak to a manger which will probably never happen. If this was 100.00 i could wait 10 day but the fact that they have $500.00 dollars of my money which I desperately needed, this really makes me very angry I thought I was making my life simpler and I was actually creating a huge problem for my self.. Please do not buy this card use another alternative. I will post this on my face book and tell all my family and friends what a scam this is. The only reason I went this route by the way is that I trusted Wal MArt. I will contact any regional manger of Wal MArt that I can get a number to and believe me I can get some numbers I will call their home office and file a complaint and the BBB. I can understand theft issues but when Someone blocks your money And Wal MArt can fully see as I took proof of purchase to them, But because this Visa Company block my money they could not even help me. All that had to be done is for someone at this company to fully spell my name correct.. So This company will be hearing a lot from me as will Wal MArt.

I'd like to worn you about the Walmart Money Card SCAM!
I decided to put money on to pay my bills, including electricity, phone, cell phone, water bill, and rest of my utility bills. I go to my local FEDERAL WAY Walmart and bought a card.
I came home to try to activate it online and it wouldn't let me. So I then CALL them to ask and they said that my information doesn't match. I've had there card before with no problems. they say my information may not match and dont activate it. they said to allow 4-6 weeks for the check to come with the amount loaded. I paid $3 for the card, and the charged me $3.00 to send out check. I am SO PISSED and will never use WalMart Money Cards again.
I know im not the only one and sure they are making intrest off my money. I AM SO FRUSTRATED now I have no money at all to pay my bills and have to wait for another month for my paycheck.
I at least wanted to go to my local walmart and get my money back and they wouldn't let me.
Boy, I hope you dont get scammed by the Wal-mart money card :(

Walmart has a SCAN GURANTEE that they advertise

Isn't that fraud?

Wow I want to get involved in this convo! I just had the same experience as the first one about note books but mine was on a humidifier the manager told me that there not allowed too show the customer there policy. But it is clearly placed on all Walmart registers about there advertised price and there scan guarantee yes sir! Walmart had too honor there self price it's called FRAUD! And there manager told me that I couldn't take pictures either, where is it posted that I can't take a picture, I told the manager that I will talk too a lawyer she had another employee huvver around me as too push me out of the store when I was trying too read there policies around the registers

Whether the staff moved the product ( eg as a space filler or amid a display change or even placed it down as they went to attend to another customer) or a customer moved it there doesnt really matter. You were aware / made aware of the $1 price and it was then your choice to pay it or refuse to buy it. I disagree that the store should have to let you buy the product at the reduced price ( especially when the price is below their buying in price).
I too would have tried to make you delete a picture you had taken of me. How would you like a random stranger shoving a camera in front of your kids and taking pictures of them?!
I do agree that the member of staff should have acted in a more professional manner though.It is often the case that its not what we say, but how we say it and Im sure she could have conversed with you in a much pleasanter way whilst still putting her message across.

why don't you all leave my mother alone. she had pictures of the display so the dumb ### did not have to go back to the display anyway and they doctored the tape and said that she put the notebooks there herself when she did not. they had it on tape but they doctored and edited the tape. And it did not say one per visit, I know because my mommy told me to take the sign that said one per visit and throw it in the garbage at subway. You losers still are upset about this well this happened last year when I was going into grade 4. I am mad at them because they said it was ilegal for her to switch prices and she does it all the time. and she did not this time either they doctored the tape and now she is arrested and not in jailand it was embarassing cause she was arrested in front of my friend when she took him shopping for grade 5 supplies with me.

vghvhg

When I worked in a grocery store, I could not believe the stuff people would pull/mistake. There would be a display for granola bars at a $1 a box. Well, some other lazy customer would put a 24 pack of soda there and people would try to convince me that that case of pop should be $1 too. Personally, whenever I see a good sale I double-check displays to make sure I have the right item or right sized item (many people just assume the largest size MUST be on sale).

@Here We Go Again: I should have been more specific. I was not addressing you, I was addressing Darkness. I definitely agree with you!

PLU numbers, while they may not mean much to some customers, are required to identify different types of produce. If anything, a customer should make sure that at least one item of their produce contains a PLU sticker, especially if they choose to use self-check out. Even if they don't, odds are that a cashier getting paid $7/hr will most likely not be able to tell a difference between a honey crisp and pink lady apple (and you would be surprised by how many consumers do not even know the type of produce they're getting, just the cost).

While I do not think it's the full responsibility of the customer to identify PLUs, that doesn't mean they cannot contribute or take a small piece of the responsibility. A small knowledge of barcodes and PLUs is a good skill that everyone should have.

YOU'RE the idiot the The customers do not see the numbers the only numbers is the price.