Walmart
Reviews and Complaints

I bought an rca dvd home theater system model # rtd325w (On the box) within 22 hours of purchase I try to return/exchange the merchandise as it won't work. I carry the receipt (Which also showed that I purchased a one year extended warranty) to the customer service desk. After waiting an hour an assistant manager (Chris sanders) shows up and tells me that because the serial number on the box and the serial number on the equipment don't match he won't do anything for me. How was I to know that the serial numbers weren't going to match in a sealed box? I didn't even think to check when I got home, however he told me that even if I had tried to return it that same day he wouldn't have done anything for me because the box was open. How was I to check that the serial numbers matched if I couldn't open the box? I couldn't get in touch with the store manager or the district manager as of course today is sunday. Now what do I do about getting my monies back or getting the product exchanged? I've worked several dozen years in retail and never treated the customer like I was treated... And still no satisfaction. Was going to purchase over $150.00 worth of other merchandise I needed but I took my money and went to k-mart instead.

I went to walmart to do my regular grocery shopping but I was very upset because I have notice a woman wearing black burqa covering her entire body and face. I know that she was a muslim of some sorts. I was very offended by her outfit. I ask myself why does walmart have to allowed someone to enter the store without showing her/his face. I however, just got very discourage and walk out. I don't like to be intimidated by this kind of outfit. So, my complain is why do they allowed this people to dress no offensive and intimidated to others. I know that they first excuse will be "Freedom of Religion". But it not really religion is a symbol of witchcraft and a cult. I demand that walmart do something about it or I will file a lawsuit against walmart for allowing such cult to take over our store...

I picked up cash sent to me via money gram from walmart. The amount of $600.00. They gave me 5 one hundred dollar bills and two fifty dollar bills. I went later that eve to pay a bill and was informed that one of the hundreds wasnt real. I went back to walmart the following day and handed the cash to the manager and told her I got this money from here, she counted it twice and said well whats wrong its all here. I told her that one wasnt real, she called the supervisor and I was informed that there is nothing they can do about it. That how do they know I ididnt do it myself. I asked for the supervisors name and she showed me her tag that said "toni" I asked for her last name and she said I dont need it and walked away. I ve called the 1800 walmart number n the corporate number, all to no avail. Am I suppose to eat this fake bill?
The supervisor was nt helpful at all, matter of fact she was quite rude! This is the walmart in front royal va.

For 2 years now I've been growing my hair, to fix a mess a previous hairdresser had made. My hair was finally all one length. I go in to Smart Cuts in Wallmart Airport rd Arden, NC and ask for a layered style. To my luck a girl was sitting their with exactly what I wanted and I pointed her out to the gentleman that was going to cut my hair. He said he knew exactly what I wanted. By the time he was half way cutting I stopped him and asked what he was doing? It was too late, my hair looked like a lawnmower went through it. I asked him to stop what he was doing and called in for help from another hairdresser. She tried to salvage what he had made a mess of. When she was done, I had bob-like hair again with millions of layers, and gone was my long hair. I burst into tears and all she could say with, could I live with the hairstyle that I now have after she was done and could I give them another chance?! No more hair! I left in tears!

I won a voucher from walmart and i was told to go down load my card with $4.99 for postage handling and i never received the voucher in the mail and someone took $40.00 off my card and i want it back. I think this was credit card fraud.

I got a Money Card and within 5 days I was told the date was wrong and to put one they gave me down and then I couldn't buy anything bause the CVC # on back was wrong. They did nothing so I feared I was hacked and found a place on line that I bought with the 250.00 I had in it. It was really bad and had to buy something I didn't need just to gt my money out. I was then able to close the card.

On 8/25 I went to the Wal-Mart to get the oil changed and the tires rotated. I arrived at a couple of minutes to nine AM, I was the first customer of the day and no other vehicles were in the garage. There were approximately 4 mechanics standing around joking and carrying on having a good time. After 15 minutes or so they brought the car to the oil changing station and joked around some more. One of the mechanics then did the oil change and the car just sat there. I asked what the problem was and they told me they were waiting for the supervisor to perform an audit on the work. They called the supervisor then a few minutes later they paged him and then called him on his cell phone. the supervisor then showed up and did his thing. The car was then taken and put on the lift. Then after some more joking around by the mechanics the wheels were removed and balanced and reinstalled and the car sat. I asked the mechanic what was wrong and he told me there was nothing and turned around to the supervisor and told him there was a stripped lug. The supervisor then came out and told me of the problem, and that they did not have the lug but that I could go to the dealer buy the lug and bring back the receipt for reimbursement. I told them I was not going to do that and that it was their responsibility to fix the car. I called for the store manager and the supervisor left to get the lug. My car was not ready until 11:17 that morning. When I went to speak to the store manager, Nick Sanchez, and began to explain to him of the situation and what I had observed, he told me that I had not seen that. I asked him if he was calling me a liar and he told me that I had not seen that again. This happened in front of his employees and customers in the automotive department. I then asked for his supervisor and he gave me the number to David Drastrata. When I called and explained to Mr. Drastrata what his store manager had done to me in front of his employees and other store customers, he apologized for Mr. Sanchez' behavior. I told him I wanted a personal apology from Mr. Sanchez and was told that that was not going to happen. Mr. Drastrata was not going to make him apologize. I asked for his supervisor and was given the number to Julie Martin. After speaking to her and telling her what I wanted she told me she would look into it and give me a call back. Needles to say it has been two weeks and nothing. Apparently their customers are of no importance to them.

I was online trying out my new website and walmart pops up and saids that you are the winner of a $1000.00dallor gift card only thing I had to do is order two things and I did and I have not got the gift card yet it will be two months on september 20 2010 I think it is false advertising telling people that they won a $1000.00dallor gift card they need to take it off the web so no one els would do it like I did and wonder were it is like I am they need to keep there word

I have bought 4 pairs of Faded Glory pants and I haven't had the more then 2wks and the pockett would get a hole in them. I really like the pants but I can't afford to keep paying for pants that get these holes I have lost alot of money from the holes and I want to know what you are or can do about this matter? Please email me and let me know what you decide to do

Thank you
Harry Bozarth

I ordered this ring as a surprise for our 10 year anniversary on 9-3-10 for my husband. I realised on 9-5 that this ring was going to be to small. I called Wal-Mart.com and was told my order9still in processing) was cancelled and that my CC would be charged back. On 9-10 I looked into my account for the credit and nothing. So I looked into my Wal-Mart account to see if it was cancelled and the ststus was SHIPPED. I then called Wal-Mart back and was told no problem, just return it to any Wal-Mart store and they would refund me. I went to Newington NH this morning with all receipts and was told nothing would scan and the only thing I could do was return back in the afternoon with MY BANK STATEMENT(per Heidi P CSM) to prove that I paid for this ring. So I then went home printed off my bank statement FURIOUS and drove to the next local store Concord NH and was told that they could refund my money after I had to log into my Wal-Mart account at the store so they could prove I paid (they had never heard of having to see a bank statement), all said in done, I was given a STORE CREDIT not even the charge back to my account minus the shipping fees! NEVER AGAIN will I buy from Wal-Mart.com and am having serious doubts about shopping at Wal-Mart again!

Horrible horrible horrible Walmart! The worst. 30 checkout lanes and they use 5 every night. Meanwhile on a Saturday night the store is packed and the lines are Sokol long that customers left and right are just abandoning their full carts and just walking out. Carts and crap all over the store. These idiots are too stupid to realize all the money they are losing my being so greedy and not hiring enough staff. Horrible place and I have decided that I will do what many others have done and boycott Walmart!

Card is a scam!
This card is a scam by GE capital and Walmart!
No funds are available to the consumer until the permanent card arrives in the mail.
This has been reported to several regulatory agencies.
This one is ripe for class action.
Card is a scam!

While visiting friends in california this summer, I was at your local walmart. My friend does screenprinting, so we brought a few examples with us that read "WIN BIG PIZZZZA, Visit: www.stuggvids.com". Within the first half hour of handing out shirts, security was very rude, asking us "just what we thought we were doing", asking us to leave, and forcing us to turn off the tape recorder we had brought. SInce it's a free country, I fell okay with being nasty right back to the gaurd, at which point he told me that for the next three months me and my friend were BANNED. Good thing I don't even live in Orange Cove ###! IN closing, spend your money someplace else, the people that run this store are uptight pigs.

I am an employee at Wal-Mart in Quincy, Ma. 02169 I was off from work yesterday and went shopping there. I was over charged for an item I bought and discovered it after I got home. I took my receipt and the bar code from the item and went to customer service to be refunded for the over charge. I was told that employees cannot get refunds on over charged items. I asked to speak to the store manager, any other customer would have been able to speak to them and would have been refunded. The covering manager would not come to talk to me and told the front end manager to tell me that I could not be refunded because I am an employee. I had mentioned calling corporate and they said go ahead. They left the situation like that and stole my money, now I am also waiting for any retailation on the job. Can you help me?

Concern as a walmart employee, been with walmart two years now the first year I work my butt off knowing I had surgery due to a large fibroid tumor that was the size of a five month old fetus, never did I get a card of a get well rosemary from walmart that i work at in richland, ms... after the surgery i went back to work, noticing my body had alot of changes that was going on, I knew then my body was'n t the same after the surgery... so the medical bills started flooing in, OMG... they was a etimated total of 43.000 so I ask walmart do they have a program about associate in critical need, they responded sure we do, so i ASK how do u go by getting this program. they told me u have to have unpaid medical bill, behind on rent due to any unpaid medical bills, OK... after the co-manger sent it to cooprate office, they responded back we don't help famalies with medical bills, but they help other countries, speaking as an american... so as I began to sit down an sort things out at home finguring how to stretch my money what hospital I'm going to pay without filing bankruptcy, I also went a month behind on rent... so I went back to the co- manager to see if walmart can help me with rent, it has been almost two months before they even responded to me, so how concern really are they for there employees. do anyone really care... NO, , , they want u to get your work done on time show up for work, that's there only concern... i have been a very sick employee latley, due to the cancer in my cervical area they found once they said they removed, but now I don't know anymore if someone is reading this letter, please respond because i really need to know someone out there care,

Manager at walmart got five employees to scream obscenitys at me after I had just got out of the
hospital emergency for a bad right knee - I stopped there for food and had to use a wheelchair to shop and after I had paid for my food the manager and five men surround and threatened me as I was connecting my groceries to my bicycle. Then HE called a trio of Albuquerque police and had them physically pick me up and throw me out the door to the concrete! Then the cops threw my
groceries on top of me -then they threw my bike and my laptop on top of me. All this at 5 am
on MEMORIAL DAY MORNING - AFTER I had just come from the VETERANS Hospital where
I had been taken by ambulance earlier that day because I became lame and unable to walk due
to having been dragged by an Albuquerque buss a few days before.

I went at hopemills walmart to return a comforter...the two cashiers stood around laughing and talking about a guy trying to flirt with her.. while she was checking me out...after that I preceded to walk around the store and look for a replacement comforter that was instock online...there was noone in the dept...i then saw stockers and asked them...they told me they didnt know and that someone should be in the dept soon...i look over and see three employees one...sitting on the bench...(later i see her show up by the bedding where she was supposed to had been)...then also two others conversating in the middle of the isle about something that had nothing to do about w work loudly...so this is how the employees at walmart behave at ten thirty at night...very bad customer service!

Every year I take my income tax refund to walmart to cash, for the past 3years I get the embarassment of my checks being declined and those lines are full of people and they give you these little recipts with a reason. If you have the right i. D with the right address your checks should be cashed as long as the checks are authenic. Walmart should remove this from there stores.!