Walmart’s earns a 4.0-star rating from 8341 reviews, showing that the majority of shoppers are very satisfied with their purchases.
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I work as a Secret Shopper I’m being stalked by their staff for doing comparison Prices!
It’s an Indian woman and she follows me from one store to another and she stocks me, or she could be Pakistani I don’t know she’s rich she says. I’ve over heard her talking to her other employees in the store. Has she two mansion’s 12 employees something like that. When she came to me. I asked her. I heard you talking why are you working, taking a job from Americans. When you’re a rich woman and you’re from another country. She didn’t answer.
Today she stalked me to another walmart store an hour away half across town.
When she saw me she ran away she wears one of those scarves over her head like a hijab.
Whenever I check out at the self check out she stands behind me to see what I’m doing. The machines are so stupid I press the numbers and they don’t print right something different. Every time I try to use the scanner to scan the barcode it doesn’t print correctly either.
Desired outcome: Stop the woman from stocking me and people looking over my shoulder.It really creeps me out makes me feel as if she’s like a mother hen looking at her child or someone who’s I don’t know.
Self check customer service
Today I was checking out my own groceries at Sedalia Walmart and asked for cash back in the amount of 100. That is an option given on the register. The machine had a malfunction and showed it was not able to give me cash back along with a receipt showing this . The lady that came over ( older lady with very short hair and I have seen her there for years)wa...
Read full review of WalmartFraud
I have been continuously having deductions from the corporate office and it’s not anything I have spent comes in small amounts under 40 I have been contacting my bank and canceling payment as soon as I they are not pend but I would like it to completely stop I have made attempts to contact wa online and they have no idea and basically just got off the line...
Read full review of WalmartSmall screw in tire was not leaking air but took in to have removed they destroyed my tire put a big slash in the side wall of tire.
I called explained for support reference # [protected]. My tires are all Perelli Scorpion All Season 245 50R20 102 V. I was told by Yankton, SD store # 1483 they could not get those so ordered one Nexen N5000 Platinum [protected] V tire. The ride is now terrible. Found out can damage my Drive train, Transfer case which controls front and rear axles differential or viscous couplings can cause serious mechanical damage for AWD and 4WD vehicles. The tread is not the same and looked on line after replaced so I could drive home 15 miles. I looked on line and you do sale the Perelli Scorpion All Season 245 50R20 102 V. I called them back and they said I would have to pay for that and they would give me a store credit back they ruined my passenger back tire. I waited 2 hours first time and 4 hours second time went in to have tire put on.
Desired outcome: I would want the same brand put on as the rest of my tires that was ruined by Walmart and some kind of a discount on second back tire so tread matches. Tires were in good shape.
Western Union service
I paid for a money order in Walmart October 2, 2023, and lost it in the walmart store as I shopped around. I noticed I lost the money order at the self checkout register. I immediately backed tracked my steps, after I noticed the missing money order. I did not even pick up the receipt for the items I paid for at the register, as I wanted to find my money...
Read full review of WalmartThe electronic section
On 9/29/2023, I went into the Walmart in Zebulon, NC. My purpose for going into it was to print some pictures that I had to develop. I went into the electronic section and ask another customer where was the clerk? He stated that no one was there, and he had been waiting for about ten minutes. More customers were showing up and asking for assistance. I...
Read full review of WalmartWalmart Moneycard Account
I have been using the card for years, but suddenly my account was closed for suspicious activity. I was not made aware of this until I tried to make a purchase and was declined. I was told I can only get my money by them sending me a refund check, and it will take 3 weeks to get said check. There was not even any attempt to rush the matter. I spent 7 hours getting through to someone who could even give me that much, then another 4 hours trying to get the address updated on the account to be sure I even get the check. One agent even hung up on me.
Desired outcome: I would like my $517 immediately so I can pay my bills and put food on my table. Possibly an extra hundred for punitive damages due to the stress and time spent trying to get this resolved, and my $75 cash back reward
Online order
Horrible customer service. Hung up on several times, no resolution. Jason, Ashley, April were the rudest people I have ever interacted with. I am never shopping with Walmart again. I am going to cancel my online order and I will be posting the horrible customer service interaction on social media all platforms. Two hours of my day and no resolution for missing items. What happened to taking the customer out of the middle. This is horrible.
Susan Irving
[protected]
Desired outcome: I would like a refund or replacement for the items I did not receive.
I have an online account that I pay monthly for and I will cancel it and as your Representatives stated I should dispute the charges on my card. You basically stole money from me and now you lost a customer. You never have enough registers or workers anyway. I am shopping with Target or Amazon, there customer service is better anyway.
Jason who is supposed to be a supervisor is ignorant, cant speak proper English and has a total disregard for Customer Service
Ashley sounds like she never picked up a book in her life and she drinks 40s on the corner its th not d
April cant speak or understand English
Sad when the employees from overseas had more common sense then the jokes they hire as supervisors.
Statements suddenly stopped coming to my email
I received my credit card MasterCard from Walmart rewards last summer every month like clockwork I received the statement via email last month I did not receive one and because I’m very busy I didn’t notice that I owed money to them without the prompting of the email with attached statement July to see the details and the due date - I don’t receive the text...
Read full review of WalmartDelivery
My grocery delivery was placed outside of someone else’s home. I was issued a refund that should return within 5-7 business days. That’s not acceptable when I have no grocery in my house, and spent my last few dollars NOW I have to wait. The driver should pay attention to addresses or be held responsible to replace the entire order.
I am very upset about this. No money or food.
Desired outcome: My groceries being delivered and driver being held responsible
Eye exam, lenses
I'm SO upset. Been walking around for 6 mths. With defective lenses!
Ok here's the story.
The doctor at this location has absolutely no customer care ability. He's reserved and rushes you...
I got my lenses, they were horrible! Vision was way worse then my last pair atvabother retailer.
So they sent them back. Came back still off. But they shuffled me out.
I have been struggling with the. Well, I went back 5mrhs after said my visions still off. He claimed there's nothing wrong. And looked at me like a hypochondriac.
He DID NOT CHECK MY LENSES.
I left and as my primary to get me seen for blurry vision in one eye.
Ok.
Few days later cheap Wal-Mart lenses fell out.
I had a spare pair of off the shelf 1.00 and OMG I SEE BETTER IN THOSE.
my ability to complain and ge5 my pair fixed has pasted the date.
So I wasted all that money. And will bet my progressives at Costco. Heard they have better lens quality.
Never again going to Walmart.
I was Robbed.
Desired outcome: Refund of FIX MY LENS!
Delivery of my order to my condo. Home.. Beyond terrible
Order# 2000112-[protected],
Your delivery was completed at 6:34pm on thu, sep 21.
Every bag delivered was soaked, it was raining... Driver did not follow delivery instructions see below picture & items left on the ground.
delivery instructions:
"open blue entrance door go up to second floor a 206 on the right side, ring bell, do not leave outside on the ground, ever!"
Desired outcome: I expect a refund for all 5 items.... MASTERCARD ending in 7151
Walmart does unauthorized debits charges 3 tines refused to refund...
Complaints Board September 21, 2023 Re: Walmart Unauthorized Debits To Loyal Customer for $113.49 Refuses to Refund Back to Customer, Walmart stated "Sue Us"... This factual complaint is being produced by America's Pro Se LLC on behalf of the victim customer in question. On August 9th and 10th at 8:49 pm on both dates Walmart illegally and unauthorized...
Read full review of WalmartStore manager
Store manager has completely ignored my aunt that is in her 80s that has an animal sanctuary a non profit. With the store donating damaged animal food bags cans etc. I called myself for her spoke with him and he very nice. Then my aunt came in to drop the letter off he knew she was standing there for over 30 min waiting for him and he pushed it on someone...
Read full review of Walmart and 1 commentservice
I enrolled in walmart + in December 2022 and the rewards that walmart offered are now changed. NO cash back on purchases, I go to some walmart gas stations and they may show they offer 5 cents off, but the buttons don't work. Your a ripoff from the offers that you had stated when I signed up for walmart +. I won't be renewing my walmart + in December. You have false advertising.
Non compliant
Order number 2000108-[protected] ordered march 17-2023 and order number 2000106-[protected] ordered feb,18,2023 these items I have offered to return if label and packing for return and also $39.34 and $75.55 two purchase amounts and I have tried to get refunds for the products size also to small and I have the original [ackaging the customer service rep refused to help me with refund or return ask me to contact bank for dispute, I should not have to contact the bank with a reciept and packing and your store policy is if I have reciept and items unused offer to retun for for refund and refused so I exspect a refund on both orders and amounts in full from the sale of the product by your walmart quarentee, its a hassle every time I need assistance I get hassled like I am trying to rip off the company and I have all proper items and order number and also never used produts and I demand full return of funds for purchase of items
Desired outcome: to get full refund immediatly
On the Walmart policy
We are in Bathurst, NB and according to Wal-Mart in Bathurst they have the policy to make young student from the school in front wait outside before than can go in and eat at McDonald. The McDonald is inside Wal-Mart and we talk to the manager owner of McDonald in Bathurst and he's not the one doing this and Wal-Mart said it them both. I talk to the manager and they have a the excuse you can imagine and they are making them wait outside. One day my husband happen to go to Wal mart and he said he was the father and they said you're really the father and they followed him almost to McDonald and we are not impress with the service and the policy. If a student does something you should call the cop but not punish all the student. Wal-Mart has camera and this is not acceptable. You can contact me at [protected].
Thanks
Lina Lanteigne\[protected]@hotmail.com
Desired outcome: Change policy than make student wait outside
Payment not received.
I have worked and paid into my short term disability for 29 years. After an unforseen injury and before surgery, I filed a disability claim with Sedgewick. My physician and I have filed all documents asked for from Sedgwick. After approval for my claim, I received 3 biweekly benefit payments. 1 in July, 2 in August. I am supposed to receive my next benefit...
Read full review of WalmartPoor auto service repair on oil change
My name is gregory lingham 2019 w york st. Piladelphia ,pa 19132. Sept 5t 2023i took my vehcile 2023 mazda to walmart for a oil change. After the oil was change on my way to my resident i notice the oil light was on i turn around went back to the auto dept. I met with auto dept mgr. Tracey explaine told her the oil light was on she said no problem it will...
Read full review of WalmartI'm complaining about the state of the bathroom in Walmart
I meant to enter this complaint just after it happened but didn't get around to it. I would say this happened on or about August 10. I went to use the washroom at the Walmart at Hillside Mall in Victoria BC. A woman came out ahead of me and she said "there's a mess in there". Well, there certainly was. The toilet seat was covered with urine and there was no...
Read full review of Walmart and 1 commentWalmart Reviews 0
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About Walmart
Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.
In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.
Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.
Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:
- The specific location or online service of Walmart involved.
- Descriptions of the product or service that led to the complaint.
- The date and time of the incident or issue.
- Any conversations or interactions with Walmart employees.
- Steps you have taken to resolve the issue, including any communication with Walmart customer service.
- The response or lack thereof from Walmart regarding your complaint.
- How the issue has personally affected you, such as inconvenience, financial loss, or distress.
5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.
7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.
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Overview of Walmart complaint handling
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Walmart Contacts
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Walmart phone numbers+1 (800) 966-6546+1 (800) 966-6546Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 23 23 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone numberCustomer Service+1 (800) 925-6278+1 (800) 925-6278Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone numberCustomer Service+1 (866) 925-2432+1 (866) 925-2432Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number+1 (877) 937-4098+1 (877) 937-4098Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
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Walmart emailshelp@walmart.com100%Confidence score: 100%Support
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Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
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Walmart social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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