Walmart’s earns a 4.0-star rating from 8347 reviews, showing that the majority of shoppers are very satisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Straight talk card/saying already redeemed
I purchased a $45 card from Walmart. When I tried to add it to my phone using 611611 texting it would only give me the option to add the previous months $35 plan OR it gave me the option to go to the website to add a different plan. So I went to the website & the website was down. I then tried to call straight talk but they said they were closed due to an...
Read full review of WalmartGreat value thin crust pizza
We have always bought great value thin crust pizza. We have it every Friday night. The box had changed but thought that was all, not. The pizza itself has changed, wheat crust, loads of spices on top and pepperoni has no taste. It is one of the worst pizzas we have ever eaten and still have 2 more in freezer. Please go back to original! It is (was) the best pizza out there.
Read full review of WalmartOnline Purchase
I have been a Walmart+ member for 5 years. I made a $1744 (Computer) purchase using the same card they charge my membership through online every month. This purchase automatically puts a hold on those funds at my bank while they process the charge. I did not change my mailing address, my card number or my name. Walmart canceled my order on a report of fraud, then asked me to order again. This would now be a $3,488 if the second order goes through, while my money for the first order is being held for 10 days before release. I could get no answer what to do if they were to flag me again for a fraud charge. I asked to be put through to the fraud department, so they could verify it is me and process my order, and was told no. Now I am stuck waiting for my funds to be released in 10 days, so I can order a computer.
No ONE I talked to could afford the $3,488 purchase they are asking me to do, yet this was their solution. Amazon, here I come.
Desired outcome: Process my order (2000113-[protected])
Walmart Canceled... The bank called me to ask why.
Wrong item sent 2 times
Order#2000113-[protected] for $46.63 I received a refund finally for this order . It was for the 2steel storage stool set and what I received was a rred knit scarf weighting 0.5 lbs as the drums would have been over 15 lbs. and someone should have caught the error before shipping. Order# 2000112-[protected] for 39.64 the set had decreased in price by...
Read full review of WalmartCar battery
Brought car batteriy 75 series 700 to following location to check battery (very slow start) 1. 3893- Zion IL Had diagnostic procedures Result: can’t be used, replace battery Barcode was scanned and all information was pulled, battery still on warranty No original receipt of purchase required as all info provided from scanning Replacement battery was not...
Read full review of WalmartI work as a Secret Shopper I’m being stalked by their staff for doing comparison Prices!
It’s an Indian woman and she follows me from one store to another and she stocks me, or she could be Pakistani I don’t know she’s rich she says. I’ve over heard her talking to her other employees in the store. Has she two mansion’s 12 employees something like that. When she came to me. I asked her. I heard you talking why are you working, taking a job from Americans. When you’re a rich woman and you’re from another country. She didn’t answer.
Today she stalked me to another walmart store an hour away half across town.
When she saw me she ran away she wears one of those scarves over her head like a hijab.
Whenever I check out at the self check out she stands behind me to see what I’m doing. The machines are so stupid I press the numbers and they don’t print right something different. Every time I try to use the scanner to scan the barcode it doesn’t print correctly either.
Desired outcome: Stop the woman from stocking me and people looking over my shoulder.It really creeps me out makes me feel as if she’s like a mother hen looking at her child or someone who’s I don’t know.
Self check customer service
Today I was checking out my own groceries at Sedalia Walmart and asked for cash back in the amount of 100. That is an option given on the register. The machine had a malfunction and showed it was not able to give me cash back along with a receipt showing this . The lady that came over ( older lady with very short hair and I have seen her there for years)wa...
Read full review of WalmartFraud
I have been continuously having deductions from the corporate office and it’s not anything I have spent comes in small amounts under 40 I have been contacting my bank and canceling payment as soon as I they are not pend but I would like it to completely stop I have made attempts to contact wa online and they have no idea and basically just got off the line...
Read full review of WalmartSmall screw in tire was not leaking air but took in to have removed they destroyed my tire put a big slash in the side wall of tire.
I called explained for support reference # [protected]. My tires are all Perelli Scorpion All Season 245 50R20 102 V. I was told by Yankton, SD store # 1483 they could not get those so ordered one Nexen N5000 Platinum [protected] V tire. The ride is now terrible. Found out can damage my Drive train, Transfer case which controls front and rear axles differential or viscous couplings can cause serious mechanical damage for AWD and 4WD vehicles. The tread is not the same and looked on line after replaced so I could drive home 15 miles. I looked on line and you do sale the Perelli Scorpion All Season 245 50R20 102 V. I called them back and they said I would have to pay for that and they would give me a store credit back they ruined my passenger back tire. I waited 2 hours first time and 4 hours second time went in to have tire put on.
Desired outcome: I would want the same brand put on as the rest of my tires that was ruined by Walmart and some kind of a discount on second back tire so tread matches. Tires were in good shape.
Western Union service
I paid for a money order in Walmart October 2, 2023, and lost it in the walmart store as I shopped around. I noticed I lost the money order at the self checkout register. I immediately backed tracked my steps, after I noticed the missing money order. I did not even pick up the receipt for the items I paid for at the register, as I wanted to find my money...
Read full review of WalmartThe electronic section
On 9/29/2023, I went into the Walmart in Zebulon, NC. My purpose for going into it was to print some pictures that I had to develop. I went into the electronic section and ask another customer where was the clerk? He stated that no one was there, and he had been waiting for about ten minutes. More customers were showing up and asking for assistance. I...
Read full review of WalmartWalmart Moneycard Account
I have been using the card for years, but suddenly my account was closed for suspicious activity. I was not made aware of this until I tried to make a purchase and was declined. I was told I can only get my money by them sending me a refund check, and it will take 3 weeks to get said check. There was not even any attempt to rush the matter. I spent 7 hours getting through to someone who could even give me that much, then another 4 hours trying to get the address updated on the account to be sure I even get the check. One agent even hung up on me.
Desired outcome: I would like my $517 immediately so I can pay my bills and put food on my table. Possibly an extra hundred for punitive damages due to the stress and time spent trying to get this resolved, and my $75 cash back reward
Online order
Horrible customer service. Hung up on several times, no resolution. Jason, Ashley, April were the rudest people I have ever interacted with. I am never shopping with Walmart again. I am going to cancel my online order and I will be posting the horrible customer service interaction on social media all platforms. Two hours of my day and no resolution for missing items. What happened to taking the customer out of the middle. This is horrible.
Susan Irving
[protected]
Desired outcome: I would like a refund or replacement for the items I did not receive.
I have an online account that I pay monthly for and I will cancel it and as your Representatives stated I should dispute the charges on my card. You basically stole money from me and now you lost a customer. You never have enough registers or workers anyway. I am shopping with Target or Amazon, there customer service is better anyway.
Jason who is supposed to be a supervisor is ignorant, cant speak proper English and has a total disregard for Customer Service
Ashley sounds like she never picked up a book in her life and she drinks 40s on the corner its th not d
April cant speak or understand English
Sad when the employees from overseas had more common sense then the jokes they hire as supervisors.
Statements suddenly stopped coming to my email
I received my credit card MasterCard from Walmart rewards last summer every month like clockwork I received the statement via email last month I did not receive one and because I’m very busy I didn’t notice that I owed money to them without the prompting of the email with attached statement July to see the details and the due date - I don’t receive the text...
Read full review of WalmartDelivery
My grocery delivery was placed outside of someone else’s home. I was issued a refund that should return within 5-7 business days. That’s not acceptable when I have no grocery in my house, and spent my last few dollars NOW I have to wait. The driver should pay attention to addresses or be held responsible to replace the entire order.
I am very upset about this. No money or food.
Desired outcome: My groceries being delivered and driver being held responsible
Eye exam, lenses
I'm SO upset. Been walking around for 6 mths. With defective lenses!
Ok here's the story.
The doctor at this location has absolutely no customer care ability. He's reserved and rushes you...
I got my lenses, they were horrible! Vision was way worse then my last pair atvabother retailer.
So they sent them back. Came back still off. But they shuffled me out.
I have been struggling with the. Well, I went back 5mrhs after said my visions still off. He claimed there's nothing wrong. And looked at me like a hypochondriac.
He DID NOT CHECK MY LENSES.
I left and as my primary to get me seen for blurry vision in one eye.
Ok.
Few days later cheap Wal-Mart lenses fell out.
I had a spare pair of off the shelf 1.00 and OMG I SEE BETTER IN THOSE.
my ability to complain and ge5 my pair fixed has pasted the date.
So I wasted all that money. And will bet my progressives at Costco. Heard they have better lens quality.
Never again going to Walmart.
I was Robbed.
Desired outcome: Refund of FIX MY LENS!
Delivery of my order to my condo. Home.. Beyond terrible
Order# 2000112-[protected],
Your delivery was completed at 6:34pm on thu, sep 21.
Every bag delivered was soaked, it was raining... Driver did not follow delivery instructions see below picture & items left on the ground.
delivery instructions:
"open blue entrance door go up to second floor a 206 on the right side, ring bell, do not leave outside on the ground, ever!"
Desired outcome: I expect a refund for all 5 items.... MASTERCARD ending in 7151
Walmart does unauthorized debits charges 3 tines refused to refund...
Complaints Board September 21, 2023 Re: Walmart Unauthorized Debits To Loyal Customer for $113.49 Refuses to Refund Back to Customer, Walmart stated "Sue Us"... This factual complaint is being produced by America's Pro Se LLC on behalf of the victim customer in question. On August 9th and 10th at 8:49 pm on both dates Walmart illegally and unauthorized...
Read full review of WalmartStore manager
Store manager has completely ignored my aunt that is in her 80s that has an animal sanctuary a non profit. With the store donating damaged animal food bags cans etc. I called myself for her spoke with him and he very nice. Then my aunt came in to drop the letter off he knew she was standing there for over 30 min waiting for him and he pushed it on someone...
Read full review of Walmart and 1 commentservice
I enrolled in walmart + in December 2022 and the rewards that walmart offered are now changed. NO cash back on purchases, I go to some walmart gas stations and they may show they offer 5 cents off, but the buttons don't work. Your a ripoff from the offers that you had stated when I signed up for walmart +. I won't be renewing my walmart + in December. You have false advertising.
Walmart Reviews 0
If you represent Walmart, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Walmart
Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.
In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.
Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.
Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:
- The specific location or online service of Walmart involved.
- Descriptions of the product or service that led to the complaint.
- The date and time of the incident or issue.
- Any conversations or interactions with Walmart employees.
- Steps you have taken to resolve the issue, including any communication with Walmart customer service.
- The response or lack thereof from Walmart regarding your complaint.
- How the issue has personally affected you, such as inconvenience, financial loss, or distress.
5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.
7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.
Overview of Walmart complaint handling
-
Walmart Contacts
-
Walmart phone numbers+1 (800) 966-6546+1 (800) 966-6546Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 23 23 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone numberCustomer Service+1 (800) 925-6278+1 (800) 925-6278Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone numberCustomer Service+1 (866) 925-2432+1 (866) 925-2432Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number+1 (877) 937-4098+1 (877) 937-4098Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
-
Walmart emailshelp@walmart.com100%Confidence score: 100%Support
-
Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
-
Walmart social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 24, 2024
- View all Walmart contacts
Most discussed Walmart complaints
Don't shop at walmart!Recent comments about Walmart company
KKmoon 2 4GHz Wireless PowerPoint Clicker Remote Controller Flip Pen PointeOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!