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Walmart Complaints 2761

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7:46 pm EDT
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Walmart Contact lenses

Hello

I'm not happy with my experience at our Canton Texas Walmart which cost me time and money

I turned in a contact prescription to the eye center at Walmart . When I picked up the contacts they said that if there was a problem with the lenses that I would have to go back to my eye doctor . I had blurry vision with the new contracts they made so I made another appointment with my eve doctor . He verified that the contacts that Walmart made were not made correct to the prescription I gave them . The Walmart employment at the vision center told me that the lab was responsible for the mistake . I ask the employee if they check the prescription when the come in to verified its correct she said no . My eye doctor is 65 miles away from me so I has to drive 120 miles round trip on my day off to verified this Please contact me with your response

Thank You

Steve Cook

[protected]

Claimed loss: $ 100

Desired outcome: reimbursed

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5:22 pm EDT
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Dear Store manager, I hope this message finds you well. I am writing to you concerning an issue with a prescription filled at the Walmart Pharmacy in Brooks, Alberta, which has led to my inability to claim benefits for necessary medication. On October 6, I transferred prescriptions from my previous pharmacy in Saskatoon to the Walmart Pharmacy in Brook...

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10:10 am EDT
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I am disgusted that Walmart has replaced the half way decent fabric department with the pre cut fabric aisles they have now. I don’t want to pay for manufacturers to cut and wrap one yard pieces of fabrics that cannot be used for anything other than small crafts. The prices on standard fabrics at your stores have more than doubled. It used to be that...

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12:18 pm EDT
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Walmart Online store

Walmart does NOT actually sell anything online. I ordered a scooter for $267, they charged my card for $267, and five minutes later they canceled the order. They said that the item is available, but it's standard procedure for them to cancel all first orders due to "unusual activity", and that anyone must order anything TWICE. I am not going to hand them over my money a second time. That sounds very sketchy and illogical to me. They also said that they will take 10 business days (which means 15 calendar days) to refund me. This is obviously fraud. Walmart are con artists.

Claimed loss: $267

Desired outcome: $267

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11:16 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Walmart Price gouging - one of many, specifically lysol bathroom foam cleaner

Oh My LORD! Why is this $4.00 to at most $6.00 item being charged $56.03?

Do you know have people to oversee what is posted on your website for purchase? I will do it, HIRE ME!

This is so unbelievably atrocious, c'mon how could you let this happen? Since you changed your website to allow third party sellers, trying to keep up with Amazon, it has been absolutely sickening and I have sent a couple of complaints about it. I used to be a regular Walmart shopper once or twice a week and now if I come in once a month it's a lot.

Claimed loss: None, I did not make a purchase

Desired outcome: Do something about this and work on improving your website. Like I mentioned above I can work for you weeding this BS from your website, contact me anytime.

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4:19 pm EDT
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Walmart Delivery

Placed an order for delivery yesterday and never received it. Found out that they use third party drivers. What is the use of Walmart+ when you don't get your free delivery. And yes I was going to tip the driver if I received good service from them. I don't pretip anyone. Hence if their drivers see a low or no tip they refuse the order. In my case the driver potentially lost a $5 tip in cash for a 2 mile drive from the store. All because the driver didn't see a tip attached to the order. Called Walmart customer service and they said that there is nothing they can do about it. Yet with their plus service you get delivery. And yet you can get no delivery. If the third party refuses than use store staff

Desired outcome: Should use store staff if drivers refuse delivery. Not worth paying for Walmart +

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4:51 pm EDT
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I carried my 2000 Land Rover in to change out a tire for the new one I bought online through Walmart's web site. First, I went to the store to see if they had the tire I saw online, but they didn't, so I bought a new one. When I went to the store this morning around 8 a.m., one service technician said it would be around 9 before they could change out my old...

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12:21 pm EDT
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Walmart pricing

Visited Norris Freeway, Knoxville TN store. There was a big display of price rollback on several 16oz pasta, which I bought several of. Of course the price did not ring up correctly and I told a clerk. She went and looked and told me that the rollback price was incorrect. As she walked away, I told her that was dishonest, she never cared or responded. Unlike most shoppers, I watch my prices and I'm sure Walmart gets away with overcharging on many prices that are labeled incorrectly. This has happened many times with my shopping there

Claimed loss: no loss, I had all those items credited

Desired outcome: this is just to make shoppers aware--Walmart never seems to get the message and does not care if the overcharge

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Update by mmaarrkk
Nov 06, 2023 11:28 am EST

Sorry but i have yet to find that to be the case in the store I shop. In fact I am confident I can say I never have been undercharged in two years of purchases

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1:20 pm EDT
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10-27-2023 Searched app for tires for my vehicle, took screenshot. I went in and asked if they had any available, assuming these fit my car. The leader helped me and never compared tires to my vehicle. Tires were installed. As soon as I left I could her my tires rubbing. I went back they said they’re the same size shouldn’t be a problem. They determined...

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4:02 pm EDT
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Walmart The pharmacy department concerning the lack of communication concerning medication

I have been having problems with a medication that is well needed for my health and each month is something new and different concerning this particular medication ive sought the help of my insurance company who has covered it for years now and there confused as to why its a problem with keeping it on the selves and why they dont keep the customer informed of the changes, giving the customer enough time to seek another route to keeping there medication properly coming on time.Today marks the 2 day without my medication and no one from the pharmacy has called nor alerted me on what else to do im truly disappointed at the way there beginning to treat there customers today!

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3:48 pm EDT
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I have always been under the assumption, perhaps falsely, that the pharmacist was not supposed to give you drugs that you were allergic to. I have cell phone listed as something I’m allergic to. A few months ago from the pharmacy I got anointment, gentamicin sulfate, I didn’t notice the sulfate, and my whole face broke out in a big rupture because I wa...

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3:26 pm EDT
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Hello My name is Shelly Fehringer I have been a customer of Walmart for many years and typically I have no issues with getting items I recieved. Recently I ordered three- 7 piece patio set for my sitting area. I was under the understanding that they were end of the year clearance items. The 7 Studio piece patio set would be here in 2 days and perfect for...

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2:05 pm EDT

Walmart I am complaining about rotten salmon stale cookies and closing my account

I am complaining about Walmart i have had several problems with my orders .I made a order at the nd of this September receive rotten fish and stale cookies. I tried to get my refund back from the Walmart in Fredrick Maryland and they wouldn't give my refund telling me to bring rotten smelly fish in a store. And i wasn't doing that smelling up everything. And said they wouldn't giving my refund back on my card because i get to many refunds. I was supposed to get my refund no many how many times it was. Because every delivery driver I had from the Walmart has screwed up my order most of the time. And i definitely got my refund back each time. And i have corporate office several times and had most customer unskilled un knowledgeable not a good communicator that don't know how to do their job at all need to fire and hire all new people at that corporate office. And they have also closed my account and i can't get in it.

Desired outcome: I want my refund returned for that rotten salmon fish and stale cookies and new worker in customer service in coporate office and my account open

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10:35 am EDT

Walmart Great value cranberry black cherry juice

I recently purchased the above product and no sooner did I open it, and it tasted like the juice was fermenting. The juice looked cloudy in appearance, and the expiration date is not until next year.

I have never had a problem with a grocery product before and mostly shop at the Walmart in West Haven, CT. I am including a picture of the product label for your reference.

I would appreciate being reimbursed as grocery items are too expensive these days for me to waste my money.

Thank you for your assistance.

Kim Lucas

14 Sumac St.

West Haven, CT 06516

[protected]

Desired outcome: Reimbursement for product.

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12:11 am EDT
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My name is Beatriz Estrada and my husband's name is Dante Perez, the order number is [protected], our home and billing address is 600 22nd Street West, Basement, North Vancouver, BC, V7M 2A7 I never received the order, I had to leave for work and it turns out the delivery person dropped the order at the neighbors porch but my neighbor had left already...

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6:07 pm EDT
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Mark VanDamme 430 Edgewater Av Syracuse In. 46567 I am disabled man that has to wear prescription sun glasses do to an eye problem related to liver failure. I purchased a pair of Oakley Prescription glasses in Feb. 2023.I paid for all the extra protection on the glasses. Soon after purchase I noticed the center of the glasses becoming foggy I took them...

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2:36 am EDT

Walmart 2 liter soda shelves

Walmart has moved the two liters soft drinks shelves very high much too high for a person who is having to use a handicapped cart to get around.

I witnessed a woman on one who was needing to get a two liter but no way to reach them and no Walmart workers around to help her get what she needed. I offered my help but I couldn't even reach them and I am five feet six inches tall. Walmart has the liquor and beer at accessible heights for anyone to get even little kids are able to reach the alcoholic drinks so why can't you people put the two liters lower for customers to be able to get to either that or make sure there are Walmart workers on the aisle all the time when people need help?!

Desired outcome: Lower the damn shelves with two liters so handicapped and other people are able to reach them.

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6:29 pm EDT
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Walmart Refused return missing pieces

I bought a rock polisher on 10-09-23 for $50.00 the box was missing the charger, and we took it back on 10-14-23 to Walmart in Kerman CA and they refused to take it back because it was over $25.00 and we didn't have a receipt, the manager Alex said to donate it and to lose my money. What kind of customer service is that? All we wanted is what we paid for, and Walmart in Kerman CA is very unprofessional, and I work hard for my money and don't what to throw it away.

Desired outcome: I would like a full refund.

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1:22 am EDT

Walmart Advertising

Two erotic art paintings ("Fine Art") being advertised to Wal-Mart customers who shop online at Wal-Mart. Com.

Graphic full color erect penis on a seated male and [presumably a companion piece] a nude woman recumbent.

I am 73 years old and I am shown this among other merchandise every few minutes when I play Solitaire!

It is offensive. Please fix it!

Desired outcome: Take this out of your routine advertising algorythm!Just because I am a customer does not mean I want to be shown that every few minutes!

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1:20 am EDT
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Stephen Novotny To: Stephen Novotny Sat, Oct 14 at 10:11 PM You people need to start surveying the store, not the driver or customer service. Excuse my french but this store is totally [censored]ed up. My last 5 orders were 2-2 1/2 hrs late, $180.00 orders, then everyone of them were missing items. This one was for 12pm showed up at 4:30 missing 9 item...

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Ordering online was posted on Dec 22, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8347 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
    Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 23 23 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number
    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
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  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 24, 2024
  7. View all Walmart contacts
Walmart Category
Walmart is ranked 1 among 124 companies in the Retail Stores category

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