Incident: Nov, 19, 2023.
Purchased a store credit - walmart.
Intent: online shopping
Problem: Walmart/US does not ship to Canada, the desired good is not sold by walmart.ca. Walmart employee didn't indicate that US could not be purchased from.
So he never clarified online purchasing, I thought any Walmart could be used.
Went to return STore Credit (card) and get money back, or purchase a credit card to buy from the supplier directly in the US.
Went to return it and they stated the policy of Walmart doesn't allow the return of Store credit. I said I have the receipt I paid cash (debit card). I want it back the service you stated to me when purchasing this doesn't work. I would of gotten a credit card and ordered it elsewhere. You failed to indicate this. The person that pointed at all the signs stating it was my fault (no return policy). I was like well if I can read, you are assuming a lot of things and what about blind people? Don't you think you would indicate that to person purchasing and ensure its intended use, I mean he double checked the value on the card.
Store denied my return of monies with with receipt. There reason is its policy. I indicated that you failed to provide a service you indicated you could and a policy doesn't make the laws that govern finances.
I indicated that its not fraud I can wait weeks for the money to return if that's your worry as I ahve worked younger and policy is to stop fraud.
It is possible to return moneys' I have worked in many storehouses, that returned store credit before. It works like this. You use teh default item blank, and input any denomination, you zero off teh balance on the debit card, if its answer machine your item custom price can be named. (store credit return). The card is zero'd (store credit). Then a separate transaction returns the money to the persons way of purchase. Cash, Debit, visa, etc. Just like any good. Then you staple the receipts together and put it in a separate pile to be transacted differently. That is how ever corporation I have worked at returned a store credit, that was purchased with money and then had to be returned for some reason.
My friend works at another Walmart and said thats kind of bogus. They can return it and clearly you not committing fraud. That intended policy is a deterrent and wouldn't hold up legally. You paid for something nad unfortunately that something doesn't/ isn't working out and wasn't indicated and should be rendered back to you. Its not like you waited a long time, and the money is on the card still.
Failure to refund monies of a failed service transaction of a business. Then continually marginalized me and insulted me by stating teh same thing until I went away. THis would in turn force me to lawyer up or file a lawsuit at a Walmart. A gift card purchased taht can't be used... I am not into a charity.. in the last decades, I ahve only spent around 1000 dollars in Walmart. I don't like the entire human trafficking of Walmart and that is a separate issue.
Claimed loss: Current loss is 400 dollars to be able to spend elsewhere.
Desired outcome: Apology. Allowing of the return of my money that is holdings of Walmart. Store Credit.