yes on 11/12/2023 my husband purchased a Evercross H5 Scooter online from your store. we were told it would arrive on 11/15/2023, however it was 4 days late. So i open box took it out and was happy. but then i needed to tighten the brakes headlight throttle horn n put the seat on only for these items not able to tighten up. so i went out for a ride on the 21st everything was going good until all the sudden i looked down and noticed that the folding bar was coming down like the scooter was folding in half n i could not stop, with in a split second i was having the worst accident i have ever been in , wrecked hard n it hurt n hurt bad. i knew right away that my wrist had broken n i looked at my tore pants on my right knee n blood was flowing out of a hole that ocvured from this wreck.
I went to er and was told my left wrist broke straight across but the bone compressed against each other n had to get stitches in n out on my knee.
so when i examined the scooter a couple days later i noticed that the pin that holds the scooter together is broken. it does not stay in the hole n that is what caused mev to get hurt as i did. i am having surgery next week to have a plate n pins put in my wrist.
evercross n walmaert are responsible for my injuries. Evercross is producing defecftive scooters, so what is going to be done about this. I am missing work and the pain n suffering has been horrible,
Claimed loss: unknown right now
Desired outcome: I want to be reinbursed for scooter medical expenses loss of wages and pain and suffering