Walmart
Reviews and Complaints

I went to the Tire center at Wal-mart in Bolivar MO to have 1 tire installed on the left rear of my 1998 toyota camry. It was to match the one on the right rear that my daughter had replaced 2 months earlier when she had a run flat out of town. They refused to put that size tire on the car (195/75/14) because the placard on the door says 195/70/14. Funny this is...I have had 7 195/75/14 tires put on that car in the last 7 years, by wal-mart. I just needed to match up the right rear that my daughter had put on 2 months earlier. I am sure that they couldnt put on the recommended tire because it wouldnt match the other 3. I suppose that they wanted me to purchase 4 tires when 1 needed replaced. I am done with wal-mart. Mostly because of the problems that I have had with the TLE on 5 or 6 occasions in the past 12 years.

I have been going to this walmart since the first day it opened it's where I buy all of my groceries for my whole family and 9 times out of ten I get a rude cashier who does not even greet me does not smile and never says have a nice day . As much money as I spend there faithfully every week I would appreciate atleast a hi how are you or have a nice day instead of the feeling that I'm an inconvenience .If it doesn't change I will take my business elsewhere .

I am livid and well that can not even describe how anger I am right now. I went to go check the balance on my card because 1. I need to pay my electric bill and 2. I needed to go to the store to pick up medication for my daughter. Knowing that I had a little over $2, 000 dollars on my card I still wanted to get an accurate amount just to be on the safe side due to the fact that I had checked my balance weeks ago and $300 dollars was missing from my card. I have called customer service several times and the bank who issues this card to figure out what happened to my funds. Guess what? Its been three weeks and they continue to say that they are working on solving the problem but nothing is getting solved. Anyways, called my card to find out the balance only for it to direct me to customer service and in which case did not get a hold of anyone. Went to the ATM to find out what my balance was at it stated to contact customer service. So, my fiancee got online and logged into my account and was by far the maddest person I have ever seen due to the fact that she also had money on my card and the balance was now reading only $0.45 cents. So, she went through all and I do mean all of the transactions that were supposed to have been made on this card. She pulled out the receipts because she keeps every one and I do mean every one. So, lets just say that this problem now needs to get resolved because here are the charges that were made on my card that I supposedly made but did not. Also, I only have a $300 dollar with drawl limit on my card and well you will see in the breakdown that on some days there was over $400.00 dollars with drawn. Its not possible. So here is the break down of the money that we are missing from my card.
02/14/2011 – Super Quick - Declined - $1.00 ( It says I was declined because of the fact that this gas station did not expect this type of card at the pump. However, I always go in and pay I never pay at the pump.)

02/20/11 – McDonald's - $4.55
02/21/11 – McDonald's - -$2.75
02/23/11 – Dollar General $1.06
02/23/11 – McDonald's - $6.18
02/24/11 – Super Quick (Race Land, KY) $4.00 ( I never buy gas at Race Land)
02/23/11 – Sub Way - $10.60
02/26/2011 – McDonald's $6.97
03/01/11 – Dollar General $1.06
03/01/11 – Super Quick - $12.77
03/08/11 – Family Dollar $4.24
03/08/11 – Dollar General $6.94
03/11/11 – ATM Cash With drawl - $504.24
03/11/11 – ATM Cash with drawl - $304.25
03/11/11 – ATM Cash with drawl - $204.00
03/11/11 – ATM Cash with drawl - $202.00
03/11/11 - ATM Cash with drawl $202.25
03/14/11 – ATM Cash Trans fee - $2.00
03/14/11 – ATM Cash Trans fee - $2.00
03/14/11 – ATM Cash Trans Fee $2.00
03/13/11 – Dollar General -$40.02
03/16/11 ATM Cash Trans Fee $2.00
03/16/11 – Walmart - -$3.48
03/16/11 - Clark Pump - $8.00 ($4.00) ( Over charged by $4.00)
03/20/11 – ATM Cash with drawl (Russell) - $33.00
03/21/11 – ATM Trans fee - $2.00
03/21/11 – Dollar General (West wood KY) - -$9.12
03/20/11 – Kroger - -$6.60
03/22/11 – McDonald's - $3.43
03/24/11 – Super Quick - $12.77
03/28/11 – Super Quick $12.77
03/29/11 – Dollar General $2.65
03/31/11 – Dollar General $2.49
03/31/11 – Super quick - $12.77
04/02/11 – ATM with draw - -$203.00
04/02/11 – ATM with draw - -$203.00
04/04/11 – Trans fee - -$2.00
04/04/11 – Balance fee - -$1.00
04/04/11 – Trans fee -$2.00
04/01/11- Walmart - -$5.93
04/03/11 – Kroger - $4.23
04/14/11 – Super Quick - -$11.97
04/25/11 McDonald's - $3.70
05/05/11 – Dollar General - $1.42
The grand total that needs to be returned to my family is $2070.21
Yes, that may not be a lot of money to some but to a family of three who is struggling to live paycheck to paycheck that is a whole lot of money. Especially since we now can not pay our electric and our daughter can not get the medication that she needs. We would like to see either A) All FUNDS (including what is still on the card; we have the total for that too) refunded back to us in the form of a check and in our mailbox this week. or B) These funds be returned to the card so that we may withdraw them ourselves. In either case once we get our money we will be canceling this card. We hope that with this complaint and many more to follow that are funds will be returned to us without any hassle and we do have a lawyer on standby if need be. We just want our money and if we have to take these people to court than so be it but we will also be suing for pain and suffering as well for we will have no electric come tomorrow and my daughter is sick. So, hopefully someone will contact us back as soon as possible so that we may get our money returned to us. If not this will not be the last time you hear from us!

Beware if this is your only money source. I noticed a charge online that I didn't make, called the merchant, found out someone used my card number. I immediately reported the card number as stolen. They said I would receive a new card in 7-10 business days. I said how am I supposed to access my money until then. They didn't know and apologized. They suggested I buy another temporary card and they would be able to transfer the balance that was on the stolen card to this temporary card but it would take 4 hours or the next day because this happened on a Friday. Activated the temporary card. Called the next morning. Said it would take 3 to 4 hours. Called later to check on balance transfer. They said it was against their policy to do that and we would have to wait 7-10 business days for the new card and then activate it and then the balance would be transferred. What? You are holding our money hostage for 7-10 days. What are we supposed to do in the meantime? Oh they apologized and they understand, but they don't have an answer. Can you believe they are holding our money hostage? We are being punished, not the person who used our card number. I want to file a complaint with the FTC, Attorney General, any lawyers interested? Please contact me asap. This is unreal. I thought the banks were unfair, but this takes the cake.

I had a Wal Mart Money Gram mailed to me. It was purchased (with cash) by a friend of mine at Wal Mart in Nashua, NH on 5/4/2011. He, specifically asked if I would be able to cash it at the Wal Mart store in Palmyra, ME and he was assured that I could, indeed, cash it there. I received it on 562011. I tried to cash it at Wal Mart in Palmyra, ME. NO WAY! They called for a confirmation number and then wrote that number on the back of the money order. Then, they handed me this little printout that said the money order would not be cashed. I had to call a company called Certegy Check Services in Tampa, Fl to get the answer as to why the Money Gram couldn't be cashed. After a lengthy runaround, I asked to speak with a Supervisor. He told me that the Money Gram exceeded the amount they would authorize? The Money Gram was for $750.00 and he refused to tell me what the limit was. I asked why Wal Mart could sell a Money Gram that exceeded the amout that would be cashed. He said that every situation was different. Another total runaround. He suggested that I find a check cashing place and cash it there. That would have cost me upwards of $100.00. This is quite the scam Wal Mart and Money Gram have going on. Then, they use a third party check processor to isolate them from any liability. Wal Mart has the $750.00 cash - they took it, promising that the Money Gram could be cashed at any Wal Mart and then they sit back and let others do the dirty work. All the while that money sits in the Wal Mart coffers collecting interest. How many times per day does this happen? How much money is floating in their account because they won't released it? Any lawyers lurking on here? This could probably be a nice Class Action! Wal Mart and Money Gram have seen the last of my business!

On a thursday I reported with pics to walmart corporate that stacking 25lb bags of kitty litter 12 bags high was dangerously unstable and 300Lbs falling over could kill a child. I was told the matter would be adressed.
Friday 4pm I stopped back in and found a managers meeting at the now fixed pile of kitty litter and spoke with store managers.
Later at 10 pm I stopped in and found more safety stacking issues and took pics as I told corporate and the managers i would. I was told by security no photos and I told them I had spoken to corporate who asked for information on any safety issues I might find. We were then followed to our car by security but nothing more was said.
Saturday I stopped in and found 225lb stacked kitty litter and took a photo and after approchong the customer service desk and asking to have a manager look at the kitty litter stacking we left and as I sat in my car we were surrounded by police. I was searchedm and my car was searched and my girlfriend was questioned about "Drugs" and I was told that loss prevention had called The Union police saying I was taking photos of tools and had been banned fron the store the previous day and told not to return which had never happenned.
I am now looking for a Lawyer after being told by police that I would be arrested for trespassing if I returned to the Union NJ Walmart store. I even showed the police the photo of the dangerous pile I observed. Any Lawyer intrested in speaking with me can contact me at [protected]@yahoo.com

I have shopped at walmart, both store and website regularly. Normally very accommodating. This time I purchased a step2 Play Up Gym Swing Set for my grand babies, at a cost of $399.97. Within 2 days of pickup, we went almost immediately to get it...had we waited and discovered our problem, we could have left it for them to return without taking it. However we did pick it up, only to discover it was on sale at toysrus for $100.00 less. When I emailed walmart.com about the difference in price, they said they do not match prices..., I pointed out to them that I see the commercial on tv almost everyday telling how they "match it", in regard to prices. I have sent multiple emails including mentioning that at the bottom of the the ads on tv, it says clearly "walmart.com"...this is so frustrating as walmart was a major contributor to my frequent shopping. Very hard to say, "I will never deal with them again". I get more aggravated each time I see those commercials.
Any suggestions, this is pretty new to me as I said, I always felt walmart did well by me over the years.
Thanks, I feel better already, just venting. My grandson absolutely loves the playset, so I have that priceless joy.
Again thanks

I was in Walmart this morning trying to purchase a few bags of topsoil. I waiting more than 20 minutes for someone to come and open the garden center door. Then I was told by another employee that they couldn’t open the garden center door and the people who could were in a meeting and refused to come out and open the door. Now it’s not as if I need anyone’s help with getting or choosing the topsoil, I just needed the topsoil! So, I waited another 10 minutes and still no body would help me! So, I finally said forget this and left! This store is a joke! There is NEVER an employee around to help you and when there is, they CAN'T help you! There is always 300 hundred employee's working but only 3 registers open! I understand that we (the American people) our getting what we pay for but, come on already! Walmart is a Capitalist run company that discriminates against their employee's (female) and treats their customers outrageously… I will not be back!

Walmart needs to get out of the Pharmacy business - they have gotten too big for their own good! Everytime you go to WalMart to pick up medicines, be prepared to spend 30 minutes in line just to get to the counter. Once you have made it there, expect to get a partial on the prescription you requested or get told that they are out of stock on the medicine you need. Remember - you had dropped off the prescription earlier and they did not have the forsight to let you know at that time that they were out of stock on a medicine. To be out of stock on common antibiotics, blood pressure or diabetes medicine is inexcusable. If Walmart can not stock up om medicines that are commonly used, then they need to get out of this business! I am sure that Walgreens is just as busy as Walmart but I have never had to wait for a medicine if it had been dropped off earlier!

Someone has stolen my identity and banking information. Various Walmarts throughout Texas have been responsible for accepting these forged checks and I am getting no help from Walmart to stop this problem! I have police reports in to all locations which accepted these forged checks, and the Desoto walmart Accounting Manager told me "It's not our problem" Excuse me! YOU ARE THE PROBLEM! You're accepting fake checks from someone with a fake ID. It's is absolutely YOUR problem! I have tried to navigate the phone lines and website to no avail. PLEASE, PLEASE HELP! It's not just one check, and none of them are small amounts, I'm financially destroyed right now!

Walmart sucks! Here are just a few reasons why 1) Encouraging use of carcinogenic pesticides such as Roundup (we know who died from this); 2) Massive use of slave labor for producing garments; 3) New world order agenda: They pushing corporate education disguised as urban clean up, diversification, renewal projects. We know this--outside our apartment is a few Clean the City Walmart signs; they are running a museum campaign at the Smithsonian; they are awarding grants to schools and colleges provided the teachers/ professors attend their training camps (really corporate brainwashing in disguise); 4) All of their foods are processed foods mostly, just like Target. Processed foods are full of artificial ingredients, carcinogenic genetically modified organisms, hydrolyzed proteins (msg), polysaturated fats, and other sterile ingredients; 5) World domination by 2049 (see the new game 2049). All universities will have board presidents from McDonalds, Coco-Cola, Kraft, Walmart, the whole shebang; rather than Walmart University, it will still have the old facade, but most of the boards will consist of conglomerate representatives. In that world, the only free thought will be what is needed to make the grade. Socrates would puke all over himself. Ewww!
I hate Walmart because they underpay (contrary to what their campaign says) and rely on slave labor, and breed slave drivers (called professors in the new world order), and poison the human beings with toxic chemicals, and poison the human soul with consumerist greed, and pollute the planet with all their plastic garbage and consumerist wastes. Walmart, you suck! We don't need to be cancer stricken (yes we are that too sadly, from all the Roundup we used to use) to know Walmart is evil!

Placed a order at dumbcorp.com for a vizio 55"led lcd tv, order went thru, credit card was charged. I selected site-2-store shipping method.
Same day I made 2 of my friends aware of this incredible deal (199.99), of which both of them purchased. The 1st friend, as did i, had our orders cancelled"your order was canceled on 04/20/2011, due to a lack of product availability". The second friend, and last to order, has received his tv, and no amount of calling customer care will get us the tv at the low price of 199.
So we ordered first, and our orders cancelled. The last to order got his tv, no big troubles at all, for the very low price of 199.99
When I check the walmart.com (Dumbcorp.com) website, it says lack of product avail...

Very frustrated with their lack of customer service in this regard. This is false advertising, a bait and switch, dishonest practice which is illegal in the state in which I reside.

Will contact: bbb, attorney general, & para-legal friend, & also file court case.

Funny thing about this is: walmart is going to loose money ether way, they have 1 of 2 options:
1. Give me the tv, take the loss, make a customer happy (It was their mistake).
Or
2. I will continue to pursue this matter so persistently, it will cost them. (Hours spent on phone with reps & agents, lawyers, etc).

If they elect option 2, they will still loose (They loose ether way, they made a mistake), but they will also loose a long time walmart.com & walmart b&m customer.

The reps on the phone have not been able to be of any assistance at all.

Odd way to do business.

On 4/15/2011 I tried to use my card at circuitcity.com and it was declined for $38.01. At first I thought maybe I placed the wrong password and then I tried seven more times and the same thing. So then I went to a DSW and it was declined for $132.49. The card was loaded on 4/14/2011 with $500.00 and before that $1400.00 on 4/11/2011, so there was funds on the card. Additionally, I will be traveling in May and originally reserved some services in which I did not want and one of which the cruise cancelled itself that was credited back to the card. Around the same week I shopped at Burlington Coat Factory in which I used the card to receive credit from previous purchases and had it credited to the Walmart card because I use it so much. This happen on three occasions for $140.95, $7.88, and $19.97 all valid returns in which the store is willing to validate. These credits came in before the circuit city incident and the card was blocked on 4/15/2011 and has been blocked for the last 5 days in which I have no access to the $1138.51 that is on the card.

I was told the card was not designed to received credits and I would have to prove they were valid. I was told since the card was not used for the original transaction for Burlington Coat Factory in which I used cash and gift card I would need to fax the original receipt and the return receipt to Walmart. I did not have the return receipt because I never thought I would need it, so on 4/16/2011 I faxed the original receipts and the email cancellations for Royal Caribbean. Royal Caribbean was used for the original purchase of $854.00 and $230.00, when they refunded the money they refunded it in individual transactions.

Nevertheless after I faxed over the documents on 4/16/2011 I was under the impression the manager would remove the block immediately. Well I have called every day since then at least twice a day and I would told firs that the issue was being researched and it would take 1 business day which was Monday 4/18/2011. I called on 4/19/2011 and I was told someone would call me back when it was done but there is no estimated time. I was also told that they department conducting the research can only be reached through email there is no contact number for them and they are located in California.

Every representative that I have spoke with and it has been at least 10 claim there is no manager higher than a supervisor. When I spoke with a supervisor at least 9 of them they claim there is no one higher than them; one told me the claim was being researched and senior representatives are the only people that can unblock my card and they work from 9-5 PST.

Walmart is holding $1100 of my money without a valid reason. I am not trying to use money I don’t have, I want the money I placed on the card. I am writing for your assistance because I am getting nowhere with this issue and with a call center that is not located in the United States. No where in the card holder policy does it state I cannot receive credits and that the card will be blocked for doing so. Or the fact that it has taken 5 days to resolve an issue with a company that has no way on getting in contact with a department other than by email.

I would like for Walmart to either get off of there butts and tell Publishers Clearing House to STOP! letting them tell people they have won $1000 Walmart Gift Card and then they don't follow through with it! I have got the same flashing "you are a winner of $1000 Walmart Gift Card and NOT GETTING it I did what they said to do I purchase two items, Even though supposedly you don't have to purchase ANYTHING! to win. But I ordered anyway even though I didn't want to order anything and STILL DIDN'T GET MY GIFT CARD! It's all a SCAM!