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Walmart Complaints 2769

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1:25 am EST
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Walmart not enough cashiers

It's 3 days untill Christmas. Wal-Mart has about 30 registers, but only 5 of them are open. The lines are unbelievble! This is rediculous! There is no excuse for this at all. Not enough help only means that the managers are going to get a bigger bonus for having less payroll hours. This is very unfortunate for their customers yet they wont change it or even care. Why? Because Wal-mart has gotten big enough to put all their competetors out of business.

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Shorty72
Napoleon, US
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Dec 29, 2009 9:24 pm EST

You know it is very true. Walmart also has this new thing called a "scorecard" which means that if you work in a certain area of the store let's say apparel and you are cross-trained in being a cashier, you can not go up to the register to help out all because of this new scorecard business. However, the problem with that is one day the rules stick and then the next day they don't.

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6:42 pm EST
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Walmart not a complant

This is not a complaint I dont no another way to contact you. My name tangeria mckinney im 16years old and I was wondering can you help me. I have a mother that is very hard working with 6 kids she have a 2yr old, 10yr old, 12yr old, 13yr old15yr old and me and christmas is coming up and she really need help I will be very dissppointed to see my sisters and brothers unhappy on chrismas morning. Im writing you to ask can you help a little my 2yr old sister dont know much about chrismas but she did say she wanted a babydoll. You will be a big help if you help out and you will make my sisters and brothers happy and they will be very greatful for whatever you offer. Thank you!

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FireRanger
Arlington, US
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Dec 20, 2009 7:06 pm EST

You english is very bad for a 16 YO. You sound like a scammer from another country. If you wish your hoax to work, try studying english and get the grammer right.

Sorry, no dice, not buying it !

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5:43 pm EST
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Walmart getting my social number without consent through tricky

Advertise that they can cash checks, payroll, refunds, grant, ect . I went there and it was all false, first of all they ran my cerdit without my knowing, I found out after they refuse to cash if, they took my social security # ran it without explaining why. That was a big discrimnation act.

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8:46 am EST
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Walmart unprofessional workers

I had some holiday photos taken of my family and purchased the copyrirght released cd from the company nationalstudiosinc. I took the cd into walmart developed some photos to give out at chritsmas time, (From the cd the clearly states copyrightrelease). When it came time to pay for these photos, he uneducated person behind the counter would not let me have them. She said she need a signed copy paper if I was going to copy photos... I asked for a manager. When the ast. Manager got there I got the same bull story from her. I could not mke these people understnd I printed the photos from the released disk, they insisted I was doing somthing illeagal. I left the store called the comany I got the disk from and the have never had the issue before, you tell who the idiot is... I even tried to get them to phot copy the disk. It is no wonder we cannot get decent service anymore!

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Jaxx
San Jose, US
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Dec 24, 2009 11:42 pm EST

Most of the Photo Depts have paperwork that you can fill out or have the photographer fill out. I used to be a photomanager at Walgreens and most of the time even though the CD said there was a release, they may require written authorization on the photographers letterhead. The fine for the store is about $200, 000 if for some reason the photographer ever came back and said, " I didnt print that on the CD", and then decided to sue. I would suggest if you can get the photographer to fax you a release, you can give that to Walmart.

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12:58 pm EST
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Walmart refund being sent to wrong address

Don't even bother with this crap! I got a Wal-Mart money card today so I could buy my kids something online for Christmas. I didn't realize I had typed my address in it incorrect and long story short it denied my activation and is now sending a refund check to the WRONG address. I call up customer service and after a half hour non human communication it sends me to a real person who within 1 minute after explaining my situation to her says there is nothing they could do, since I was prompted to check my address before I submitted the form. I am a single mom who recently lost her job and I am on a VERY tight income, I have three children. I am almost in tears over this because I basically lost 65 dollars! I am so mad! Don't even give them your business!

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AquaHarmony
AquaHarmony
Cape Cod, US
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Mar 21, 2010 9:36 pm EDT

Trevor please cease with your hatred of blacks, get a life and check the welfare rolls, you will find more of your people on it than blacks.

Getting into the important matter, why is it when customer's make mistakes that they are CLEARLY at fault for, it's such as issue to accept PERSONAL responsibility, then move on with the consequences. You typed in the wrong address, thus making things hard for yourself. No one did this but you and now, just like most entitled feeling jerks, you blame the company for their rule on how to handle this. I can't stand customers like you.

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Trevor is now a proud father a baby boy
Markham, CA
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Dec 13, 2009 5:14 pm EST
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They can't do anything, call your credit card company and explain what happened. You really should have checked what you posted before hitting submit.

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7:16 pm EST
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I was given a Visa debit card from WalMart. When I went to use it I needed an activation code printed on the receipt. I asked the group who gave me the card and they did not have the receipt. I was told at Walmart there was nothing that can be done. I think this is fraudulent. I would like to hear from others with this predicament. I would like to bring a suit against Visa and WalMart.

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5:06 pm EST
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Walmart moneygram

I purchased a Moneygram money order from WalMart. I made it payable to Riverside County Animal Shelter for my dogs license, however I received it back from them stating our city animal licenses were taken care of through another animal shelter.

I took the money order and the receipt back to the Walmart where I had purchased it. The "assistant manager" told me they wouldn't give me my money back even though I told her that I had already called Moneygram and was instructed to write on the back of the check "not used for purpose intended" then endorse it with my name.
She obviously was an idiot. I was very angry which prompted her to be nasty, telling me that if she wanted she could just tell me to go to another store, etc. etc. Telling her again obvious just pissed her off. My husband stepped in and told her she could talk to him. After calling in another "assistant manager" who knew less than the first one, this assistant manager told my husband "why don't you take the money order to the animal shelter and see if they will cash it for you".
Then told him "well we haven't taken the Moneygram class yet, we will know more after we take it". So in other words no one at any of the Walmarts I went to for this situation knows or cares about how to take care of this.

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4:45 pm EST
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Walmart harrasment by loss prevention

My Mother is 95 and weighs even less. She is confined to wheel chair and on oxygeon She was harrassed, searched and humilated in full view of shoppers by greeter . We went in store, alarm sounded, we stopped. The greeter did NOT come over, we shopped and paid for items. As we left alarm sounded again. We stopped then proceeded out, Greeter came flying out the door, yelling" You are suppose to stop not keep going." we went back in, she was already in middle of store, she screamed at us to " get over here" We quickly showed her our purchases along with reciepts but that was not good enough. Meanwhile several cashiers gathered around us, shoppers were galking. She searched around Mother in wheel chair, in her oxgeon tank, then took her purse away from Mom. She ran it through scanner and said something made a sound. Greeter admitted she heard alarm when we came in but she did nothing at that time. They never explained why the alarm went off. I called the manager the next day. He was loud, belligerent and told me to never come in the store again, then he hung up on me.
My Mother is terrified to go into store again after this horrible treatment. Its a shame as getting out and going to Walmart is one of the few things she USED to look forward to.

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Patrick Sweeney
US
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Nov 19, 2015 8:55 pm EST

We had a Short overbearing Loss Prevention in Central Square NY; run up to me and my mother in the parking lot a few months ago and state that we were banned from the store for returning items too many items with or without receipts and were taking bottles and cans out of the trash. So we just started shopping at the Cicero NY Walmart and about two weeks ago the same LP from Central Square stopped us again and told us that we were banned from all Walmart's not just the one in Central Square. I told him show me the papers that state that we were banned and he told me that he did not have to show them to me and if we returned he would call the cops on us. I told him fine we do not have to shop at Walmart at all and get better quality from other stores anyhow. I am sure that I am not the only one in this area that has a problem with that Loss Prevention person; because he has the personality of most power hungry dictators that will probably drive customers out of the Central Square Walmart and cause the store to close.

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domoeatsu
Damascus, US
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Jan 24, 2011 9:05 pm EST

LAWSUIT THOSE A HOLES

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We purchased a straight talk phone and card at Walmart. Took it outside and attempted to scratch the black off the pin number area to see the pin. The black came off but so did the pin numbers. Went back into Walmart and was informed very rudely at customer service that the cards are not refundable as stated on the packaging. Went home and called the...

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12:15 pm EST
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Walmart rude customer service, unhelpful

I purchased a 50.00 Gift Card from Walmart back in August as a gift for my mother-in-law only to find out when she went to use it 2 weeks later that it only had 1.67 on it. We researched the purchases to discover that they had been made back in JUNE! So I was told by 15 seperate people that I would be receiving the money, after two times of FIGHTING with a rep that there was NO WAY I am filing a dispute claim since there was NO WAY we made the purchases. One customer service rep told me that for the hassle I would be credited 10.00, later to be told that the only way I can receive that 10 dollars is by purchasing ANOTHER walmart card. Once I received the refund check of 53.95 on October 18th. (Remember I purchased the card August 1st.) Then I called Walmart C. Service to verify that I would receive the 10+activiation, which I was guaranteed.. So I called the day before Thanksgiving 11-24-09 and was told I would get a phone call back from a supervisor that same day, and imagine that... Today, 12-9-09 I still had not received a phone call from a supervisor. So I called in and FAUGHT for my money. Except I was told I will not be allowed to get the activiation fee back. So Finally on 12-9-09 I was told that I would get my 10 dollars minus the activation fee back. I am extremely heated about Walmart and honestly try to tell everyone DO NOT PURCHASE THEIR GIFTCARDS or MONEYCARDS. Walmart is AWFUL at customer service.

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7:21 pm EST
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Walmart horrible employees

So tired of Walmart always being out of stock on things. We were searching for a camcorder and found the one we wanted. We went up to the checkout to get someone to help us and was told to go back to the camera area and someone would be there soon. 15 min later we managed to flag someone from that department down who told us she didnt even work in that department (mind you i saw her in that department working..hmm) I got mad and started getting loud. All we wanted to know is if they had this particular camera in stock or did any come in? She looked dumbfounded till a co-manager of some sort just happened by and told her she could scan the item tag to see if they had any in stock. Low and behold they did but it was in a bin in the back and they didn't have a key to get into it. Isn't he the manager. I was like fine don't go work and get it out but can you tell me if any other stores have it in stock. My boyfriend wanted it tonight and really liked that one. She wrote everything down and went and checked. The Clay store had one. I told her to tell the girl to hold it we would be over. Even thanked her when none of them in that department were organized or even cared about the peoply buying hundreds of dollars of electronic equipment...

We drove to Clay and went to the back of the store where the Clerk Mindy pulled out the wrong damn camera. I told her no that wasn't the right one. She said she had confirmed it with the other girl who clearly was a damn ### to me now. I have to say the Clerk Mindy was very helpful and we actually bought a cheaper camera her store offered when she tried to help us telling us that she had tons of complaints from that store because they always seemed to be having problems.

What a bunch of crap...sending us on a wild goose chase after we had to practically drag someone to help us BUY something from the store.

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Cher315
US
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Dec 20, 2009 8:30 pm EST

I have to say that Walmart in Central Square needs improvement. I am tired of seeing this place that is suppose to be a super Walmart when it is a JOKE! I say let me in there to straighten up that place...it needs it.

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1:05 pm EST
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Walmart $1000 gift card

usually when i see those winning things popup, i always ignore it. when i saw the walmart $1000 gift card, i was like lets give it a shot. after i registered and took two surveys, that was it. both of th esurveys said that i was confirmed, and my stuff should arrive soon. in a email, they said the same thing. its been three weeks now, and i still havent got my card or my gifts.

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10:24 pm EST
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Walmart walmart steals from employees

To Whom It May Concern:

I am a concern person that’s works for Wal-Mart. We work very hard every single day at very low pay and wait for our bonuses every quarter. I only received $7 bucks in my check only as a bonus. I come to find out I hear the store manager has been taking our bonuses and giving them to the schools here. Meanwhile, making sure he got his bonus, many persons and I did not give permission to do this. We also know he is the president of the PTA in which he gets paid for. In my mind that is embellishment of company funds that belong to the employees. I am seriously thinking of getting a lawyer for not only me but for all the employees of your Wal-Mart Store in Pahrump, Nevada. So to let you know I am sending this letter to all News Networks and News Papers. To show them how selfish someone can be to steal but do it right under your noses.

Now looking for a Lawyer!
Employee

Investigate

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Crimsonstarfire
Steubenville, US
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Jan 25, 2011 11:05 am EST

My wife has worked for Wal-Mart for 9 years. The first few years her bonuses were between $500 and $1000. Then she received a new manager and her bonuses dropped to below $100. During that time we moved to Tennessee and her bonus she received was over $800. We moved back to our hometown and her bonuses dropped to below $100. The store in our hometown has a substantially higher sales volume than the one in Tennessee. Due to this and other evidence, I belive the stories I've been hearing about how the manager has been using the store bonus money to constantly remodel the store, instead of paying the bonuses. The manager was also severely understaffing the departments, especially the cashiers so she could increase her bonuses. She also decreased the full time employees’ hours to the min. and hired part-timers at a lower wage to increase her bonus potential. She has severely damaged the financial security of many of the families that depend on that income to survive. In reply to Scotty1998 they can redistribute the money to things other than paying the hard earned bonuses the employees deserve. The example I give is the difference between the caring manager in Tennessee and the selfish manager in Ohio.

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Scotty1988
Newport, US
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Sep 10, 2010 8:21 pm EDT
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I was gonna say, it would be impossible for any management to steal money out of any associate's check since the checks come directly from headquarters in Bentonville Arkansas. I think your information is slightly flawed. Walmart does not run like any Ma and Pa store where the money comes from a single person. Everything at Walmart is corporately run and your paycheck comes from corporate directly. Sorry to say.

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Mandilt
US
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Dec 09, 2009 11:56 am EST

embellishment= an ornament or decoration.

embezzlement= to appropriate fraudulently to one's own use, as money or property entrusted to one's care.

you should probably forget big words when you complain...

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now Stacy don't lie
Gaines, US
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Dec 06, 2009 3:48 pm EST

Actually meebabi, I work at the same store as Stacy. The store manager did not steal from her bonus, she willing signed up to give her bonus to the schools and changed her mind and wanted her money back after her husband lost his job and she had trouble making ends meet, she has four children to feed. She is a hard worker but she is threatening to spread these lies to the media if she does not get her money back(which she concented on donating. Infact there is a list of those who donated on the wall by the employee lunch room and I would not be surprised if she only donated her bonus to look like a good citizen then beg for her bonus back and still be on the list of those that donated. Also she bad mouths our store manager all the time. I don't know if he got his bonus or not, that is no one's business and I find it weird that stacy would know his business, however she has told me she would be posting this on online blogs, contacting newspapers ect until she gets her bonus(which she willingly donated) back. She is even using her children to making them look desperate to get her money back.

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meebabi
sudbury, CA
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Dec 04, 2009 2:15 am EST

I wish you the best of luck, that is awful! I work in the retail industry as well and it is a job where a lot is expected of you for very little pay. Although I am not fortunate enough to receive any bonuses (I don't even get a discount!) I would most certainly be appalled if someone where to take part or all of my bonus away from me without my knowledge & consent!

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6:39 pm EST
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I went to Walmart Vision Center in Charlotte NC, had my eyes examined for perscription lens. I chose the Caribbean Sun frames. The cost was over $250.00 After 1 month the ear piece fell off. We were out of the country and could not return the glasses within the 90 day warrenty. Shortly after 90 days Walmart Vision Center refused to back their product. Next...

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11:48 am EST
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They are now hiring people to help you in the store who don't speak english! When I needed some help there was only a girl who only spoke spanish avaliable. When we couldn't figure out what i needed I left the store not purchacing anything. I called to talk to the manager later, he became defensive and said that they could hire who they want and hung up on...

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Walmart fake price matching ad

My daughter went to Walmart, which boasts on their tv ad that they will match "any" ad of "any" store so you have one stop shopping, to purchase the WII fit, on sale at Meijer for 44. 99, this was on Thanksgiving day. She was promptly told that Walmart did not have ANY WII fits in stock and neither did ANY of the Walmart stores. How very convenient that none of the shelves were stocked with these items which beforehand were full of these items. Poo poo to Walmart's HELPING us out with our Christmas shopping - only when it is convenient for them.

Our family is seriously considering not shopping at Walmart any longer.

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timduncan86
timduncan86
Indianapolis, US
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Jan 15, 2010 2:07 pm EST

May seem like a dumb question but if Meijer had the product on sale, then why not just buy it at Meijer?

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10:13 pm EST
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Walmart computor

I was at the wal mart on Black Friday to try and purchase a laptop.I arrived at 330 knowing that the sale didn't start until 500a, I went to the area with the map and was told that the vouchers for the laptops were all gone. Since when did Walmart have this type of sale going on. I have been to Walmart on Black Friday several times, and this has never happened, when did they change there rules for Black Friday sales. I have shopped at walmart several times, this had made me very mad and dont know if I will continue to shop there. I know I am only 1 person but I am very upset with your new policy.. Pat Hanna

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Ling Chi
US
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May 27, 2010 12:02 pm EDT
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This was probably an earlybird sale, and first comes = first served. Hard to see where WM is at fault here. Wake up earlier next year, if you truly want to have a laptop that has last year's technology on it (all these BF sales are essentially outdated merchandise).

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8:39 pm EST
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Walmart customer service and the difficulty of activation

The buyer tried to activate the card and all went well until she tried to use the debit/credit (Visa). While trying to put some money on the phone, it was rejected?
Then she proceeded to call customer service and the woman on the phone was terribly rude. The purchaser then demanded a supervisor and was shut down. The customer service representative himhawed around and said the mistake was a street address entry. The purchaser supposidly told her the street numbers and not the house address. Then the Rep. explained that the money will be refunded back on the card on Dec. 5th. Mind you, it was purchased on 11/24/09!
Well, forcing the issue, the purchaser demanded once again to see a superviser. This time she was shut down again but with a promise that her money would be refunded within 2 business days. Readers, these type of cards are a sham! Take my advice, steer clear of the too good to be true prepaid and reloadable debit/credit card(s). Consumers Beware!

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Walmart walmart took my checks without my id. if they had not done this they would have known they were stolen.

I had several checks stolen. Wal-mart took them without ID. If they had ask for ID they would have known the checks were stolen. Now I have pressed charges, Opened a new account, and closed the old one.

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Lraul
US
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Mar 11, 2010 9:53 pm EST

It may not be your check that was given to the cashier. They take the routing number and the account number and use a program called "Quicken" and within a few seconds on a printer with blank check stock, they can have their names on the check and you without a single dollar in your account.

As soon as you know your checks are stolen, close the account and make sure that all bills are paid in full before doing so. Then open another account. So when the run the check in the check reader, the check will bounce. (That is why the numbers on the bottom of the check look so funny).

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Jworkman87
Martinsburg, US
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Feb 25, 2010 2:42 pm EST

I worked for Walmart and the only time they told us to ask for ID for anything is if the register asked for a birthdate. If there was no birthdate asked, we were to take anything, credit cards or checks and even sell alcohol and cigs. Its an awful place. That is why I am no longer there and will never go back.

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5:44 pm EST
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Walmart site to store pick up

This Valley Steam store is the worst. The wait time to check out is at least 20 minutes. Today, I went to the service counter to uplift three small items which were ordered on-line. The associate was unbelievable rude. She was unpleasant and unprofessional. She was obviously annoyed that I opted to examine the items. She refused to bag the items because I had placed them into my cart and bluntly said “I would have bagged them, but you put them in the cart. Now you will put them in a bag."

Can you imagine these words from someone in a customer service position? Don't these people realize that customers are the reason they are employed and earning a salary? Instead, this associate saw me as an inconvenience.

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Over charge of medication was posted on Mar 21, 2025. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 2838 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
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    18%
    Confidence score
    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
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    More phone numbers
  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 25, 2025
  7. View all Walmart contacts
Walmart Category
Walmart is ranked 1 among 124 companies in the Retail Stores category

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