Walmart’s earns a 2.1-star rating from 2838 reviews, showing that the majority of shoppers are somewhat dissatisfied with their purchases.
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poor quality eyeglasses
I purchased a pair of cheap eyeglasses at walmart, only to find them, at time of pickup, with two right-side lenses. To make an analogy, it was as if they'd given me a pair of shoes for my right foot. The mistake was so blatantly visible, that no minor oversight can explain - whoever put these glasses together paid no attention to what he or she was doing whatsoever. But I don't blame the individual, because as it is he/she was probably grossly underpaid.
In addition, the frame corroded easily, and broke down the center after exactly 11 months. Because I needed a new pair in a hurry, and because I partly blamed the failure on me, I purchased a second identical pair, only to see it too corrode and break down the center after 7 months, exactly as the first did. The frame corroded easily and broke after 0.5 - 1 year, despite claims that these were made of titanium alloy, a downright lie, because titanium alloy would never corrode and failin so short a period of time of average usage.
I could complain about walmart service but I won't. I restrict my complaint to the horrendous quality of the glasses I purchase: and hey, they've gotta cut cost somewhere. In all honesty, I'd rather they cut in quality than cut it via third world sweatshops that employ child labour, but neither is justifiable.
The complaint has been investigated and resolved to the customer’s satisfaction.
fraudulent charges
I purchased a Walmart pre-paid Visa card and WOW what a total ripoff that is. BEWARE BEWARE BEWARE is all I can say. I bought a $20 prepaid Visa card total cost for purchase- $24.95. Then when I went to use my card I only had $9.57 on the card. What the heck is that!
I tryed to call a customer service representative for walmart visa prepaid at their 800# for help with this problem only to hear a recording that if I use their customer service for this is issue there would be a charge of $2.00 on my card. OMG!This is a total Rip Off and I am so disgusted with this. Sure, it's only about $25 bucks I'm out of but hey...add that with another 100, 000 consumers buying these cards for just that amount alone and thats a total of $2, 500, 000 for the walmart pocket.
I look at walmart in a whole new way now...I'm sure glad our town has other stores to spend my hard earned money in and not have to worry about getting ripped off. Walmart used to be Customer Friendly...Obviously that has changed!
The complaint has been investigated and resolved to the customer’s satisfaction.
Gift card
I received an email from Wal-Mart Notice The notice said I had received a $1000.00 gift card from walmart. This came after I had filled out a survey. I also received one from someone else saying I had won a lap top computer. (this one I didn't open). I am sure this may be plishing. Now what do I do to stop this from affecting my computer or my identity?
Read full review of Walmart and 95 comments-dangerous - could kill small children
Recently I was shopping in the goose creek s. c. walmart.. as I was shopping in the fresh (?) produce section. I noticed a mexico women with three small children handling the produce. as I passed behind her I noticed that her hands were filthy and her children were coughing into the produce itself. and to throw in the towel. one child was blowing her nose without the use of a wipe.. needless to say I replaced what I had picked up. not knowing weather she had been there before me. well... dip-# why don`t you just put plastic doors in front of the produce? before you give all of us hemolytic streptococci (causes several illnesses in humans) if I get sick because of your neglect. I will come looking for you! (ceo) and stuff this crap down your throat! ex - ranger
The people you see handling your food at the grocery store are not the first slobs to have touched it. Every item in the fruit/veg section[along with anything that is sold unwrapped and 'fresh' ] has been handled by many..many other people before you, from the very facility the fruit is grown at to the greasy delivery guy.
If you make sure to properly wash all your food[and yes, buying organic does matter], you can get rid of the contamination's as best as possible.
First of all it is not pronounced- mexico woman. It would be, hispanic or mexican. We don't say those hillbilly lady . Or maybe just in your case. I think you are probably a bit racist! Why don't you get out of your down home box for once. Or don't shop at walmart I'm sure they won't miss you.
owes me $85.42
I purchased credit card (temporary visa) for my friend . I tried to put money on the card because we are in the same business and he must use a credit card . I bought a Green Dot Money Pak card and put 85.42 on the card. The card took the money and advise me that the could card was not reloadable and they (Greendot Money Pak )would mail the money back to me. I never received the money nor did he. I felt bad because I didn't want him to think I took his money. Dumb me bought another card. They advise me I need to fax my light bill and my driver's license to get a card that's not temporary. I faxed twice at the Money store. Each time they told me they never received it. Plus they hung up on me three times. I asked to speak to a manager. I put them on speaker phone and held for three hours. Is this a joke ! They told me they never recieved my fax and I advised them I have the confirmation number that they did. I just want my $85.42 back. I don't know who to call but something is wrong. I am really upset .
The complaint has been investigated and resolved to the customer’s satisfaction.
Very curious to have this kind of trouble with the Green Dot-Money Pak card. PayPal's number one item for use...(to be able to add money into your paypal account.)
I bought one...at Radio Shack, the closest place to me that sells them. I put $100 on the card, and then went right to the web page at www.moneypak.com, and there are 3 options to click on and select: [1.} Reload this pre-paid card {2.} Add funds to PayPal for instant online spending {3.} Make a same day payment, cell phones, utility bills, credit cards, etc...
So YES they are reloadable, because I have now re-loaded it 4 times since...and wonderful option to be able to add funds to your PayPal account, because I buy things on-line all the time especially Amazon.com, and because they accept paypal, it is the safest way to pay instead of loading on your debit/credit card numbers! I have had a paypal account for years...with never a problem, it is very secure, and you are also protected in-case of fraud (but has never happened)
So the Green Dot- Money Pak card is NOT the problem, it sounds like the problem WAS Walmart!
wont activate
I bought a visa debit card for my sister for christmas, she is now trying to activate the card and it wants her ssn# address. this is insane. there is not another pre-paid debit card out there that wants that information and that you are suppose to wait 7-10 days to use the card. i put 25.00 on the card plus it cost 8.94 to load the money on there and she cant even use the thing. i will never buy another card at walmart again. my sister is very disappointed and that makes me angry. i also went on this website to activate and their is not a place on here to activate the card. i NEED help with this issue. Thank you christina smith
email address: [protected]@yahoo.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I really appreciate the fact that even I can use a credit card, but the Walmart Visa Card has too many charges. You are being charged to activate the card, reload money onto the card, and a monthly fee is deducted. I think that Walmart should be a little more considerate when it comes to the difficult times that we are all falling victim to. They should at least fargo the monthly fee and reduce the reload amount.
I just got an e-mail from your company that my balance is zero and I haven't used my card since Oct. 7th.
Some one used my card unauthorized. I had a balance of 91.00 and some odd cents. What happened and what can I do to get this money back?
rude employees& understocked store
i have found that in the last 6mos that this store has under gone a change of being a benfit to the city to a care less attitude employees are rude & the store itself is not being stocked as it used to be thanks, ed bloodworth
The complaint has been investigated and resolved to the customer’s satisfaction.
I completely agree! This walmart is aweful, I've gone to other walmarts around the area and they are so much nicer and the store is stocked and clean! I wish they didn't run Kmart out of business, I'd rather have Kmart here!
theft
This is in reference to the self check out lanes at walmart which has now costed me and my husband a Theft accusation charge! We were shopping on the 29th of December at the South Point Ohio Store and as it turned out we as well had did our after Christmas gift returns. So we proceeded to shop after returning about $173.00 worth of item purchased for Christmas and we bought roughly about $125.00 worth of things mostly little & cheap items. One of Our items was a Sweeper that we needed for our home and it was the cheapest one they carried as well. So as we went to leave we seen that all lanes were terribly crowded so against normal routine we chose to go through the self checkout and as we fought " as we normally do " with our 7 year old about candy we as well had to deal with our 2 year old boy who always has a hard time with checkout due to the overwhelming site of candy bars and gum that are always present at the check out of about any store. So in the midst of doing that I got stuff out of the buggy so my husband could ring it up and he had just learned how to unload the bag area so that the computer would not freeze due to removing things just scanned. But instead he was waiting for it to show the scan & bad prompt so he could remove items from the bagging area for when making a one hundred dollar purchase the two little bag slots is not enough space so you must wait on the bag prompt and then unload so you can scan and rebag more items. So after getting a full buggy of bags filled with merchandise we paid and started to exit, when while walking I said "you scanned the stuff on bottom right " my husband then grabbed the receipt right out of my hand quickly and I could see his eyes looking over the items on it. He then stopped me with his arm and was going to say we need to go back and pay for the sweeper but the Big Bad "God" of walmart and his bag boy side kick stepped in front of our cart and asked if we could step into a side room which we did with no problem . This prevention officer was so rude and arrogant it was almost unbelieveable, he then began to make remarks in front of my children about how we was not slick enough and that we almost made it except and then he would ask a question instead of finishing the statement! My husband then " Understandably" became very mad and said some things back in our defense about the security at the store as well as picking on us because of a mistake! Long and short of the matter is we were not out to rip off anything and after are purchase we still had several hundred dollars but we was made out to be thieves and was charged accordingly ! this is wrong and should not be acceptable in todays world of justice and equality! My Husband and I are in court on Friday in the Lawerence Co Municiple court which is located in Chesapeake Ohio at 9am. i hope that justice prevails and the truth is brought to light! No matter what Walmart should be highly ashamed and we will be glad to never step foot back in one ever !
On December 3 2007 i was in walmart shopping for christmas presents for my children. I had been in the store for about an hour and was ready to leave when i remembered i need some makeup, so i headed to the makeup department and found what i was looking for but couldn't remember the color i needed. So i picked up the two i thought were closes and compared them. After a few minutes i decided on one and put the other one back. I placed the other one on top of the toys in the child seat part (my purse was underneath). As i was trying to find and register that didn't have 7 people in it the makeup most likely slipped down and fell beside my purse. By then i was irrated about the long lines and decided to go through the self checkout. I placed my items on the belt and scanned them and payed for them.. I forgot i had the makeup and didn't see it sitting there so i continued to the door. As i was passing the security area a man came up behind me and asked if i had anything i didn't pay for. My heart sank and i said OH MY GOD I totally forgot about the makeup... He ended up taking me and my boyfriend into a room in the front of the building.. He was very rude about this situation and said "where did the other stuff you stole go?" I said i didn't steal anything and the only thing i forgot to pay for was this peace of makeup. He continued to say "i was watching you and you had two things of makeup that you took where did the other one go?" I told him i only put one in my cart and i fully intended to pay for it. They asked how much money i had on me and told me they were going to give me a warning and i was no longer aloud in and Walmart of Sams Club store for the rest of my life. Is this fair and is it legal for them to ban me from there store when no charges were filed and i wasn't even fined?
People don't always use paragraphs here, or they use them at the wrong time. But it is better than talking like Captain Kirk. where. every. single. word. is. a. sentence.
Are you upset because of what WalMart did, or because you need makeup so your husband thinks you're a frightening Minotaur beast without it?
No it is not fair and no I do not beleive it's is legal either, contact a lawyer, plus call wal-mart back tell them that they will be hearing from your lawyer and I bet they will drop everything and try to make some kind of deal withyou
bad management
cuting hours and they need to cut the management check and give me a raise i only make seven a i have a son to take care off
and they always pull other to do other jobs there and then you would get i trouble b/c your job wasnt done, i got in trouble for being on
the phone b/c my dad is sick, but there ### walk around on there phones all the time, and the store manager sucks he cant run thing, but
thanks and get my word out so in will change the way they treat us
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a very hard time reading this complaint. It didn't have complete sentences or complete words. I thought a kid wrote this. The texting and iming slang is for just that not message boards, blogs and places where you want to get your story heard and understood. I have read quite a few of the complaints on this board and said "HUH" because they weren't written in complete sentences and words where abbreviated.
I just don't understand when there is no restriction on how much you write why someone would just not type everything out and sound intelligent. Not being able to type is not a good excuse.
I don't mean to be rude but I know people are more intelligent than what they sound like in some of the complaints but they sound like they are written by 5 year olds.
harrassment & intimidtion by managers scantioned
After being harrassed daily by a manager with that manager trying to force me to wear Broken Dentures at Work, which for my position were not neccessary, as i had been in that position for the last 7 years without any at all, and just in the last year had saved my mopney and purchased them, and their Ins., would not cover any of this cost. I was harassed to the point of retiring . Point in question: I had a Perfect Attendance Record, Was the most knowledgable in my Dept. as to the products we carried, etc., a 100% perfect Evaluation's.
This manager John Edwards, even knowing that my dentures were broken told me I had no choice, or Freedom Of Choice, medical or not, as guaranteed by the US Constitution, but to do as he told me to do, as though he was an almighty dictator. Unable to take the harrassment, I was forced Unlawfully via constructive Dischage to Retire before my time. Taking this issue to the CEO of Wal-Mart, their decision was to support this manager 100% in his illegal actions ansd tactics' Wal-Mart/Sam's Clubs . As covered by the BOD Retreat FYO6 Confidential Document at home Office only which was sent to I a worker by this same manager while at Home Office, yet they endorse his actions
The complaint has been investigated and resolved to the customer’s satisfaction.
I was harassed by a fellow hourly associate. Not sexual just verbal and emotional. EVERYDAY. There were only 3 girls working in the small department. She threatened me and spread rumors about me. I was in tears everyday clocking IN and OUT! I was forced to move departments and STILL get words threw at me all the time. I have filled the proper papers and even tried getting in touch with our DM, but have yet to hear back from him. This has been going on for almost a year, and now I am on intermediate leave because of depression and anxiety attacks. I explained everything to my doctor and he has assured me this is where my anxiety is coming from. I really don't know what else to do. My job is on the line now because I have to take so much time off. Should I get a lawyer?
refubrished electronics/not new
I can then tell the secrets I know of Sam’s Club/Wal-Mart Corp, such as Vizio TV’s with a tag that says 39 TELSA, Irvine, Calif is not a NEW Unit As you sell it for but a Refurbished Unit, and that any Dell systems sold at the stores are registered already to Sam’s Club/Wal-mart. Why? Dell is a direct Shipper, as a Direct Shipper any system purchased is Registered automatically to the Purchaser, i.e. Sam’s Club, Wal-Mart, K-Mart, Best Buy, etc. due to this the purchaser in the store has no support unless they pay for it, because they are not the registered owner, the Resellers who purchased it is. Because of this all DELL Systems should be sold online only thru the direct link to the dell website, and not in the stores, you are by selling in the stores helping DELL defraud the purchaser. Note: the day they are scanned at the Dell Shipping Point in Houston, the Warranty time clock starts ticking down, so if you have a particular unit in stock for 9 months before sale the warranty is now 3 mos left. They are a direct shipper – so go figure.
As far as the refurbished, 99.9% of what is sold at Sam’s Club/Wal-Mart is refurbished, there is a barcode on each, that identifies it as such, and in my research and contact with HP, DELL, Samsung, Vizio, Westinghouse, Sharpe, Sony, etc., etc., I have all those specialty codes and can identify each and every single one.
I did my own research and found this complaint to be true 100%, Wal-Marts Low prices are really Refubrished products marked up to make them money, thus by pricing high, and buying extra low, the are robbing the American Consumer by advertising New Products at a low price when they are not NEW, but Refubrished
The complaint has been investigated and resolved to the customer’s satisfaction.
I believe this 100% and that's not all they do Ii just sent them the following:
I purchased 2 money orders from your money center and sent them to the court the court says they did notreceive them I went back where I got the MO's and was given a number to call. I called the number and was told I would have to pay to process the loss. This is how your company does business? I also understand that the money order is from a company in Canada. Why are you selling people in the United States money orders from a forgein company that charges us if they are lost or stolen. And you do not even brother telling us that they are not as good as U.S. Money orders.I plan to make this practice very well known and raise as big a stink as I can. If you think one person does not matter think again you do not know me.
please email your email address so I can forward he derogatory I received and correct this one way or another
I know nothing of this complaint...true or false but I received an email which is circulating currently that will do great damage to the company if it is not stopped. I would forward it to youif I had an email address to do so.
rude cashier at walamrt
I went to walmart to get 2 2 liter cokes that was on special for 88 cents when i got to a cashier there was another person rushing to get there so the cashier told me i wasnt next in line in a rude tone when i was the first one there so the other person told the cashier to go ahead and take my items well the cashier started commenting that i was lucky for...
Read full review of Walmart and 2 commentssite to store guaranteed delivery by christmas eve
I ordered a 46" Sony Bravia HDTV from Walmart.com 10 days before Christmas with GUARANTEED by Christmas Eve site to store Delivery. Well today is Christmas and my family never got their Christmas present. I never received any notification regarding the shipment being late until 3am Christmas Morning! I called numerous times to 1-800-WALMART and received no help at all, only that the item had shipped. When I asked what the guarantee was...well, they had no answers for me, so I guess it was guaranteed to be there or not be there. Walmart RUINED CHRISTMAS!
money on my card ripped off
i loaded $96.40 on my my card this morning and when i called it told i had $88.90 i whent and pay to bill today for $35.50. and i had$ 53.40 and i got me something to eat this morning and it said $18.70 and i'm suppost to have $53.70 dolars on my card and it is not there all i have is $18.70 someone from the other side is taking money off my card ahat i would like you to do is load in money back on my card wish i lost for me thank you? merry christmas and a happy near year.
if need to call me my number is [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
Walmart where is all my money you said would be safe on this worthless Greendot card
again you're the RN with the 3 disabled children! i think u need to stop shopping at Walmart! Target is right across Rt 30!
Amsterdam NY - Walmart
I paid $436.25 using my Citizen's Bank Visa as "Credit" 4/4/10 @ 6:01 pm
At the bottom of receipt: TC #[protected] 8
I authorized & signed for transaction... cashier then said it didn't go through & asked me to
repeat the authorization process with my card. 1st I called my bank- they informed me
the $436.25 DID go through & was deducted from my account! Now asst Mngr AnnMarie spoke
to my bank and was told the above. Walmart still disputed the payment went through. I
instructed my bank to stop and delete the transaction & I will start over.
Next AnnMarie instructs me to do it as a "debit"... I authorize with my password & she told me
she had to void it... AND TOLD ME TO SWIPE AGAIN.
AnnMarie again rings up my purchase, instructs me to do it as a "debit"... I authorize with my
password, again. She AGAIN told me the transaction didn't go through. "Do it Again" she says.
I called my bank to find the 2 transactions done as "debit" DID GET IMMEDIATELY TAKEN FROM
my checking account AND because it was done as "Debit" my bank CAN'T Delete them!
AnnMarie continues insist the transactions didn't go through! I told her she needed to either call the police because Walmart has withdrawn large amounts of money and I need my money to pay childcare the next morning at 7am so I can go to work as a RN or She needs to call in someone higher up on the management ladder that could resolve this. "He's an hour away." she told me.
I told her I'd wait. She never called anyone, my money remains withdrawn from WALMART & I wasn't able to leave the store with my purchases thet were paid for 3 TIMES!
Easter Sunday Dinner with my family was missed, my 3 disabled children didn't get to do their
Easter Egg Hunt (it was dark out by the time we got there), and my youngest split her foot open at Walmart & I had to keep doing wound care on my daughter on the floor FOR 3 HOURS! The Urgent Care closed by the time we were able to leave walmart... she has to be taken to MD office in am... it was dark outside, we were starving, and missed EASTER at my 93 y/o grandmother's house with my relatives FROM TEXAS! What do you think the odds are that she'll be alive next Easter? Add that to my 3 children being on the Autism Spectrum & now they keep repeating that "Walmart Ruined Easter" & "This is the Worst Easter Ever!"
******WALMART NEEDS TO FIND ALL MY MONEY & MAKE THIS UP TO MY CHILDREN*********
AnnMarie was polite & professional throughout this... however lacked knowledge for a process to follow in cases such as this and had no back-up Manager on-call to even consult over the phone.
I have great concerns about shopping at Walmart again...
ya i guess you cant use it for like other curencys i tried to buy boots in britan and it didnt work
Actually it is quite easy to do...if it is a phone card..all a person has to do is see type it in or over hear you telling the operator the pin and then catch you not looking jolt down the numbers off the card and wham they are in business. Also if a person can memorize your card number they can use it without any trouble at an automated phone or register. If it is a debit card then all they have to do is swipe, and it credit and if the card reader doesn't ask for I.D. then they can use it without any problem. Also FYI you can call and ask for a history of the transactions to see when and where the card was use and most like these place will have video and you can prombly found out who the person or person(s) are who has used your card without permission. Once that is found out then you can contact the card issuers and ask for money to be refunded to your cards. Hope this help you out some. FYI...Keep your cards in a secure place at all times will help too.
I had a balance of $85.00+ in my account and the next time I checked it again I only had $18.51 in my account. In the last few days I did not use it to purchase antyhing. I called Customer Service to inform them that that wasn't the current balance, only to find out that someone made charges to MY account to Verizon three times in one day! How can that be when you are the only person that has access to your pin?
iput money on my card on 4-03-09 of 60.00 dollars on 4-05-09 a paided of 35.00 dollare was taking out what out me telling'.
im going trough the same thing i had 30.00 on my card never used it tried to use it got denied called it said i had 5.00 so i go to walmart she tells me i only have 6 cents on it she cant help me to get online and i still cant find nothing ive never got to use the card
I can not get to the moneycard .com to set up an account.. This is a joke... I thought being Wal-Mart it would be saf so far this is like anightmare... How in the hell do you set up an account... Maybe I should just forget it... They say you can have your pay check put on this card DO NOT THINK SO... I will not pay 2.00 to find out something that they should tell you...
stolen $37.00 from the internet
bought walmart visa gift card to pay on line my internet service. when i paid it it didn't go threw to the company i was paying. i checked the balance on the card and the $37.00 was taken out.i tried to get it taken care of and when i received a email from the card service there was another name associated with the card number. when i tried the phone number on the card there was no humans and no automatic service to handle this. so i emailed the central office of walmart, the responce via email was we cant help you now because we are to busy because of the holiday. what can i do now? this never happened with the vanilla card!
The complaint has been investigated and resolved to the customer’s satisfaction.
portrait studio
I had a portrait taken for my 9 year old daughter alongwith my 3 month old daughter.
We went once to get the portrait taken. I think per portrait the charge was $4.95 or so. You get one large print and many small prints is what they say.
I went twice to collect the portrait plus prints.
And lo and behold, the portrait that they gave me was a bad pose one, where I could not see my 3 month old baby's face. They had other prints where the poses were good. But for that I would have to pay extra. Order fresh and pay 30$ or so per full size copy.
Sophisticated chicanery is what I would call it.
Beware of Walmart's photo studio.
I do not subscribe to the previous comment.
I do not agree with number 1 or 2 of the previous comment and the cynical way in which these are stated.
Walmart did not provide me proper service and hence I posted a complaint here so as to let others beware and be upfront with the service that they want.
The Walmart involved here is the Meadowvalve Walmart in Mississauga, ON.
Later on I took the poses of my daughters with my own camera and got them printed at Costco on portrait sheets. And I now have what I initially set out to achieve.
And then we had a family portrait with the same camera.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am not sure where you went to but the Walmart Studio that my family uses has always allowed us to choose which poses we want for our main purchase pose and the other poses are taken just so that you can decide to purchase them at an extra cost. When I have photos taken of my family, we have always been allowed to look at the poses as it was taken and decide if we want to keep it or retake it. Now the first pose taken is always the package pose and it is always allowed to be seen immediately after it is taken. Then after the extra poses are taken we are again allowed to look at all of the poses and decide what sizes and if we want extra poses or not before we pay for them and leave. So to be honest the only way this could have happen to you the way you stated:1. The photographer didn't do their job properly which I somehow doubt cause they want to make absolutely sure that you (the client) is totally happy so you will return to use their services in the future. or 2. You wasn't paying enough attention when you was picking the pose that you describe above and chose it yourself.
unknown charge
I put $1000.00 in my walmart debit card on 12/10/08.
#1: they say that there is no charge if u dep 1000 or more & they chrgd me 4.64?
#2: on 12/12/08 there is a charge of $214.16 from barnes & noble I think. The person I got through to had bad accent and was very hard to understand. She said to call barnes & noble. Called them & they said to call her back. She said the $214.16 hasn't come out of my acct yet and to write a letter to po box 1187 marovia, calif 91017, and explain situation and that I do not want it to come out of my acct and to sign it. I have never been to a barnes & noble in person or online. What should I do? I went down and pulled out all but 60.00 from my acct which cost 3.50 plus 3.50 and another 2.00 sc just to talk to walmart customer service who I couldn't even understand. What is going on? I no longer trust walmart debit cards. Will probably close it out.
The complaint has been investigated and resolved to the customer’s satisfaction.
recieved debit card for xmas, had $30.00 in it have not used it until today. account says i have no money in it. never used it and now i have no money in. never buy a debit card from Walmart, it is a rip off
They charge a monthly fee if you don't use. Whoever bought you the card didn't read the information on it. They shouldn't have bought you that as a one time gift. It's meant only as an alternative to a bank account. If you don't load enough money on it monthly, they charge you like $5 or something like that. I can't remember exactly. Whoever bought it for you should've bought you a Visa Gift Card, not debit card. You shouldn't complain about something if you don't know the whole truth.
ricky norton
Today 12/12/08 I went to walmart to purchase a moneygram as asked by Ricky Norton of 10 Newbury Street, Damvers, MA 01923. I agreed to purchase a teacup size yorkie for $400 and was to be shipped via Delta soon after receipt of payment. I received my confirmation number and sent to Ricky, which we've had many text and voice conversations which I kept. After I left work to head to the Philadelphia airport to pick up the precious 1.5 lb. pup for my daughter as a christmas gift, I received a text from Ricky stating he needed $150 more because he forgot they charged a fee of 150 for a Live Animal Transportation Fee. I stressed to him that we had an agreement and I was paying nothing extra and demanded a refund. I have yet to hear from him nor been able to locate his whereabouts. Would walmart moneygram be able to track the facility where he picked up the money and possible have an ID or video of the person aleging to be Ricky Norton? I am demanding to him via text and VM that he refund or I am pressing legal action. This again, as for many, is most possibly and positivily, a scam and right bfore Christmas which in theses economin imes, the normal person can not afford to loose $400 PLUS $22.92 for the moneygram. I am asking for help from anyone and everyone who can direct me with this horrific situation. I am not only out a special specific Christmas present but $422.92 which will now doulble to make up for what I was suppose tho get for my daughter. I will accept phone calls o my cell [protected] if anyone has been through this and can guarantee me getting my money back.
Oh forgot, Ricky Norton's "cell" number is [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
Yes, this exact same thing just happened to my husband..well, very close. I am very interested in a class action.
Collins: I am contacting you via the email address above, but please feel free to contact me pscruggs@hlhlaw.net.
Im starting a class action againt Money Gram Internationinal, that is a cost free to you, chance to sue Money Gram International, and keep any awards from the court. The condition is you can not accept any offer by Money Gram International, indevidualy.
Contact me at cdr-1234@hotmail.com if you have a complaint, against Money Gram International.
Collin
I've used Western Union for money transfers in the past, and thought of trying Moneygram for a change, only because their fees are a tad cheaper. WRONG! What they advertize is not what they end up charging you.
In any case, my complaint centers around their RACIST PROFILING policy. I sent some money overseas for the purchase of a rare soccer match on DVD - recipient happened to be named Mohammad. THEY CHARGED ME $14 FEE (for USD35 transfer), FLAGGED THE TRANSACTION, AND REFUSED TO RELEASE THE MONEY.
After furious inquiry as why they held the funds back, one of the senior manager of the "Escalation Department" said that the name matched some list maintained by the Office of Foreign Assets Control, US Dept. of Treasury.
MILLIONS OF PEOPLE GO BY Mohammad, Muhamed, Muhamad! This is TOTALLY uncalled for!
Recipient went to the bank THREE TIMES to retrieve the money. He was NEVER told why they would not release the money the first two times. IN FACT THE RECEIVING BANK, NEVER GOT THE MONEY TO BEGIN WITH. When I relayed what I had learnt, he went back a third time, complete with affidavits, character statements and proof that he was not a terrorist - just a civilian who happened to own footage of a rare soccer match. (eBay anyone? This is NO DIFFERENT!).
Going on a week now - they have still not released it. He is on the verge of cancelling the transaction. Not worth the humiliation for 35 bucks! (He wasn't even making a profit, just sharing a match with a fellow enthusiast).
The hell with Moneygram! PIGS!
Good luck! I lost $950
. What a sorry company. No live help!
This line is crap!
Affordable: Competitive pricing that often costs less than our competitors
Benefiting You.
$24 to get a copy of reciever's reciept. WHATCH OUT FOR HIDDEN FEES.
Phone support What a f@#$%ng joke Press 1 to go to where you started. Want help?
No such thing here. Your on your own
According to them there great. LOOK BELOW
DID THEY MEET YOUR VALUES?
Our services are designed to meet your values, which is why our money transfers are:
Affordable: Competitive pricing that often costs less than our competitors. Additional discounts are provided with our MoneyGram RewardsSM Program.
Quick: Customers can send cash quickly, usually available to the receiver within ten minutes.*
Reliable: Our service is secure and guaranteed.
Convenient: MoneyGram offers a variety of convenient ways to transfer money,
THERE LIKE PORN & BANKS OFFERING EVERYTHING DELIVERING NOTHING.
poor service
When going to pick up my pictures I was informed that they had not been ordered on time, and were still not there after two weeks of waiting. So I check back the next day, and the guy tells me that a box of them came in but that he wasnt going to open it to see if mine was in there. I said alright well i'll just try again later, and he got a complete attitude with me and said well i'll put you on hold and you can wait for me to do what I need to do and then i'll get back with you at some point. On hold? Is he kidding me, it made me want to drive down there. The next day I go in there to see if by some chance they have arrived, and am greeted by a huge line of people in the studio, and guess what no studio employee. I guess they just went on break and never came back, and the sad part is that all the people in line before me had appointments and had been waiting over an hour for someone to show up. I still have yet to get the pictures I paid for. I am completely unsatisfied with this portrait studio, and will not be using them in the future. They need to go over their customer service skills.
The complaint has been investigated and resolved to the customer’s satisfaction.
i want to order prints online and there is no way possible that you can order them because the site they give you don't work at all
Too much caps lock.
I WOULD LIKE TO KNOW WHY, THEY USE BLACK BACK GROUND SO MUCH.I TOOK MY GRANGDAUGHTERS UP TO JACKSON, OHIO AND GOTTEN THEIR PICTURES TAKEN AND THEY USED TO MUCH BLACK FOR IT TO BE SPRING TIME.YOU CAN CHECK THEM OUT AND SEE WHAT I'M TALKING ABOUT.I GUESS THAT THAT WILL BE THE LAST TIME I TAKE THEM TO WAL-MART TO GET THEM TAKEN. DEBBIE FULK OAK HILL OHIO.
From the sounds of it, that studio has staffing issues that need to be addressed immediately. You did NOT deserve to be treated that way.
Please direct your complaint to CPI Corp. That is the company that owns PIcture me. Copy and paste, or go directly to www.pictureme.com and scroll down for "Contact Us"
http://www.pictureme.com/cpi/en-US/global/MinorFooterNav/contactus/customercare/Studio.htm
terrible experience
My eyeglasses frame made by titanium was broken at sep 2008 while I cleaned lenses, which was bought from walmart in jan 2008. I asked them to replace it and they said that the frame warrenty had only 60 days. I complained it to them to make no sense because the previous frame I had had kept more than 3 years. If anyone knows the only 60 days warrenty of a frame who buys it at walmart? Even worse they suspected me to buy it there while they found my information from their system, i.. E. They found my info but they said that they didn't have my purchase record. I had bought it only once at walmart.
I doubt that the frame may had a fault from the beginning because people know titanum is very flexible as well as very strong I complained them to mention the such a short warrenty policy before I bought it and they said you didn't ask it. What on earth is it? Is it walmart customer care? It's not acceptable nor has common sense. I'll have further action to correct it.
Also eyeglass is very important to protect eyes. Malmart warrenty policy and attitude to customer should be changed.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am shocked, dismayed and appalled at the treatment I received from night support manager, Bob, this morning. On 10/21, I spent $55.79 in this store. When I got home I realized I was charged full price for tapenade, which was on the clearance rack with a few others (and yes, I did check the tags on the shelf). This morning, 11/2, I made a special trip this morning out of my way--ten miles x 2 = 20 miles--to return it. They had a female at their 'courtesy' desk, who took one look at my receipt and flatly announced, 'We don't do that before 7 am.' I asked for a manager and got Bob. I explained that the customer should not have to be inconvenienced any further when it is a store error. He kept pointing to a yellow sign that says, 'no refunds AFTER 10 pm.' The thing about that sign, though, is that it doesn't say what time they BEGIN doing refunds. I would think that would be up to the manager's discretion, ESPECIALLY since the policy they have posted on their corporate WEBSITE says, 'SATISFACTION GUARANTEED, Our goal is to satisfy our Customers... by Exchange, Refund, or Repair.'
Since I had my receipt, and it clearly was way before 90 days, and it was THEIR EMPLOYEE WHO DID NOT PROPERLY REPROGRAM THEIR SYSTEM, clearly Bob fell down on the job! ESPECIALLY since he was trying to tell me the sign says 'not before 7, ' when anybody who can read at the first-grade level can see it does not say that at ALL; it says 'not after 10 pm.' I pointed out to Bob that there are other stores in the area that I can shop in, such as Winn-Dixie and Publix, and I don't mind paying more for the sake of getting decent customer care. I also pointed out that since it was 6:27, surely he could accommodate me, since I have to be at work at 7 am. Again, he refused to accommodate a loyal customer. As it happens, I am also in the customer care business (actually it's half sales and half customer care.) We have policies and procedures, too, but we also know when the sensible thing to do is to make an exception. I spend about $100 a week between this store and Sarno, and I know that's NOTHING to Wal-Mart. But it is SOMETHING to me. And I can just as well divvy it up between a couple of local produce markets, and buying my soy products at my Church's health food store (again, it costs more there, but the proceeds will go to a Christian school, so that's fine with me). Anything else I need can be readily ;purchased at Publix or Winn-Dixie. Bob won the battle, all right. Him and his little yellow wonder sign. Unfortunately he lost a customer. But like I said--Wal-Mart could care less, right?
I went to a Wal-Mart store for tire service, as one of my tires had a blowout in the wall the size of a baseball. I often monitor the condition of my tires. While at the Wal-mart auto shop, I took a closer inspection also to the inside walls of my tires, and discovered a crack wearing in the walls of 2 other tires. This could have been from the intense summer heat in the parking lot, as my tires had plenty of tread remaining.
I've always gotten good wear of tires in the 30 plus years I've been driving. I spoke with the woman who was writing the invoice, and the supervisor, who was supposed to ensure my exact specifications were completed as requested. I asked got specific clarity that they replace the cracked tires, along with the blowout, with new tires... and the new tires placed on the rear for safety.
I also ask that they take the good rear tire and use it as a spare. After paying for the job and then going to my car, I inspected to ensure they'd done the job as I'd specified, which we had gone over very clearly. No they had not. The good tire from the rear was missing altogether. They had put a new tire on the front. The only spare tire I had in the trunk was the blown out tire with the hole in it's wall the size of a baseball.
I was horrified. I was scheduled to go to Charleston SC for a followup appointment with orthopedics as I had a cast from having broken my wrist. I spoke with the staff and learned that they had taken the good tire from the rear and put in into a pile of tires inside the shop, nearly ripping me off of a perfectly good tire. I work hard to earn a living to make sure I have at least the necessities in life.
To have a monster billionaire company like Wal-Mart literally try to rip me off was, to say the least, aggravating. Rather than even offer me a sincere apology and immediately initiate correction of the problem, the staff (except for the woman greeter, who had a half-way decent demeanor) acted like they were 'half-witted about what even a half-way prudent person would have done.
I certainly let the supervisor know how I felt about the matter and their putting my safety in jeopardy; and that I had a life to attend to, rather than having spend double time there for such negligence. Inside I felt very annoyed but kept my cool, considering the circumstances. The supervisor whom I'd given the specific instructions to actually got a bit of an attitude, as though he was trying to turn it around on me somehow.
Of course there was no way he could since he simply didn't ensure the job was done as we had very clearly agreed. I could have gotten stuck in a 60-mile stretch on US Highway 17 between Georgetown and Charleston, where there is nothing but woodsland. That could have cost me quite a bit since I would have had no replacement spare tire. If I'd had a flat tire, I'd had opened my trunk to find nothing but a blown out tire for a spare.
In this case I asked to see the General Manager of the store. This situation was bad enough I felt it necessary to insist on speaking with the General Manager of the store. They finally got the job corrected. I don't think it even dawned on them to even verbalize an apology. They must be trained to never apologize to any customers, like it would be admitting guilt or something.
I was certainly not interested in any type of civil action for their careless, or cheating 'mishap.' All I cared about was, when it comes to the tires on the vehicle I drive, I have to ensure they my care is as safe as possible. On top of this, I learned very shortly afterwards that the individual who did the job, had disconnected something in my electrical system, which ended up costing me a trip to my mechanic.
Since my car is a Mercedes, repairs are considerably expensive. That's pretty sad. They tried ripping me off of my tires, and in the process incompetently didn't reconnect something they disconnected. I was not about to take my car back to Wal-Mart, and put it in their hands.
store # 1137 / Manager is Estevan Rodriguez...lets just say up front...how in the world this person became store manager is beyond me! she clearly can not manager a store, with no respect for customers at all...I was in the store to return an item on Sunday 05/16/10 around 2pm and stood in line for 45 min or longer, watched as (4) employees cleaned up a water spill, laughed back and fourth...Manager stood looking at them clean up the spill and there are at lest 20 customers in line for returns and only one person working returns? so I asked if the manager could get someone else to help out in customer service? one employee told me, Oh I don't know where the manager is right now! I asked can't you page them to customer service? was told no! another customer asked for the mananger and they were told the same story, after 15min went by another employee came out from the back of customer service and stood at the there, I asked her...so she did she paged the manager and the manager replied, I'm right here around the counter at a register? the whole time...was even the same register, I had asked to page the manager, did she move to help us ? NO! the employee behind the counter said I called someone to help you what more do you want, then began to get really ugly...the whole time the manager was around the corner hearing everything, two more customers asked for more help in this dept. still no answer! after waiting in line for over 45 min to and hour, I was finally up to the counter, when here comes someone to help! OMG...still not the manager and no I am sorry for you wait? had the shoe been on the other foot, wonder how she would have felt... and for the manager to let an employee talk to customers that way, just goes to show you how much she cares about her customers! Walmart is just not the family store they claim to be...at lest this location is not!
Given the apparent intelligence of the person making this complaint (judging by their third grade language skills) this was probably all a misunderstanding that he/she was unable to understand.
Why on earth would you take a Mercedes to Wal-Mart? I'm surprised they didn't refuse to do it altogether. My mom has a Mercedes and her baby doesn't go ANYWHERE except and authorized Mercedes Authorized Dealer/Shop!
Debbie,
I am a walmart associate. And not one of my co-workers likes where they are working. We are treated very unfairly, and walmart knows there is nothing we can do. We cant complain, because the management team has a very swift retalitation policy against the worker, but not the other members of management. They do what they want when they want. They force people out all the time. And your right, we cant get unions representation, because they would shut the doors to any store that unionized, no matter how profitable the store is. Ask any associate why walmart doesnt cut their own meat anymore. Its because the meat cutters managed to unionize and then walmart decided that it was easier to IMPORT! their meat already cut then to let the meat cutters keep their UNIONIZED jobs. Ask an associate from Canada why they closed the most profitable store in Canada. Because they also managed to unionize, and within a two weeks they decided the store wasnt doing well enough to keep it open.
Walmart is a bad employer, and people are screwed these days into having to keep their jobs, no matter what, because the economy is so bad. So I work and keep my head and shoulders down, and never make eye comatct with ANY member of my management team.
Another negative comment about Walmart that I just don't believe. I do believe that there are those out there who just hate Walmart (probably someone associated with the unions who repeatedly are denied setting up business with Walmart's many employees). I have been shopping at Walmart forever and have yet to have even ONE remotely bad experience. And that goes for every one of my family members as well. And their return policies are above and beyond any other retailer. And their prices are spectacular!
The next time you're in Walmart ask one of the workers how they like working there.
Unions are not for everyone, and these people should just stop trying to give Walmart a bad rep. Unions are not needed when the management/ownership knows how to take care of their own.
Now you've got the picture! Once they get your money, the 'smiles' are gone--they couldn't care less whether you are satisfied or not...
check out this site for lots that will further 'open your eyes' to the truth--
http://www.walmartwatch.com
What do you expect going to WAL MART for car repair. You've got to be joking.
yes you are right .Wal mat is No smart
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"I purchased a pair of cheap eyeglasses at walmart"
dont [censor] - you get what you pay for