Wawa
Reviews and Complaints

Went to wawa to get my food ordered when the waiter told me I can’t help you because he did not see a receipt his name was David then the general store manager Samuel came to me clearly bothered and huffing and puffing I asked him if he is okay because he seems like he is busy . He rmstarted screaming at me stating that he is helping four other people . I was so embarrassed and in shock how I was treated . They deserve to be fired

I have resided in Collings Lakes for 23 years. The WaWa store at Canes Mill Rd & Black Horse Pike has Always been there and open. Now I am advised that on 03/25/2023 the store will be closing for good. I never seem to be surprised at Big Business logic. This is one of the busiest WaWa in the area, and someone with no common sense, and even less intelligence has made a decision that this store is to be closed. I remember when WaWa gas had the best price, now they are the Highest in the area. This just goes to show that WaWa really does not give a dam about their loyal customers. Sadly for WaWa, there is a market accross the street from WaWa in Collings Lakes, and they were financially able to both survive and outlast this Big Business Chair. Goes to show where the greatedt educated business people can be found, and it is not WaWa. Thank you for abandoning Collings Lakes WaWa. Hopefully a new Big Business chain will come in and respect the people of Collings Lakes.

This will be the first time I've ever had a complaint about this store and nobody has ever complained about a valued customer that I am from some management and associates at this store. For as the store manager has told me to not come inside the the store as for now on, with no incident reports from the store or the police department with no warning to myself on 05/23/2023 at 11:25:09 according to the receipt, there after is when I was told from the store manager on duty. There was no justified explanation for this as there was no report. I would like to file this complaint about this store, which is no file or reports from the store to officially remove me from the store.

I would really like to complain, I use your fuel every week, I asked the associate three times to only put $10.00 gas as it was a rental and he put in $43.34 which is ridiculous as I'm now out of pocket. I cannot believe I asked three time only $10.00 and he filled up. I tile him it was a rental, and I did not want to fill up. I did not make a scene because it was busy but I m very angry. Do not employee people if they are not going to listen to the customer. I'm out of pocket over $34.00. I'm a regular customer and like said Loyal to WAWA but after this I'm going to re-think. This is bad start to my morning I do not have extra money to throw away. I would like this matter taken care of soon as possible please.

Every time I go into my local Wawa and it's only when a select few employees are working the drinks they never make my drink how I've ordered it. But when I go to tell them that they've missed something when it's clearly written on the ticket that's on the side of the drink and it's the last thing they have to do, they cop a bit of an attitude, put their nose up and snicker at me. Then today along with the drink not being right I went to get my sandwich out of its container and I couldn't get a hold of it because the bottom biscuit was completely apart and crumbled!

I was at this place last night April 6th 2023 at about 10:30pm.

I ordered for 2 kids meal mac & cheese, chicken strips bowl and roasted veggies, 16oz frozen strawberry passion and utz zapps voodoo chips.

However, when I got home, the roasted veggies were not added.

I called the store to report it, and the manager was not professional about handling the issue.

I gave her the order #, which was 978, and suggested she use that to check the recorded video of that time. Instead, she's asked me to drive about 10 miles plus back to the store and present the receipt before they can refund to the card I used.

First and foremost, she should have apologized for the inconvenience caused, and asked if there was a better way of resolving this to satisfy me as a customer. Or better still, she should have just apologized and told me they will look into it and get back to me. She wasn't ready to listen to any suggestions and just banged the phone.

Now that there is technology, I believe it's very easy to verify if

I was lying or not.

My suggestion will be that if a customer calls to lodge a complaint, and the store is busy, they should note it down and address it when they are less busy.

Additionally, I believe they keep copies of all receipts issued to customers and record every activity going on in the store. So, if the cook forgot to add something, then they should check their records.

I ordered a delivery from Wawa I ordered two milkshakes that did not show up also a cup of cheese in my order the things that showed up were my cup of meatballs and my three rolls I would like to receive a full refund to resolve my issue. I am very disappointed in my order my cup of meatballs only had five meatballs and it was a large cup I can only make one meatball sandwich out of my whole order that cost me over $30.

At 3:04 AM on Thursday March 30th I arrived at the WA' WA' on Springfield road and lime street in Sarasota Florida. I was riding a bicycle And upon arriving dismounted said bicycle as I approached the doorway. I was looking in like that for one of my belongings, At which point employee approached me telling me that I cannot park my bike in this area come on so I Ask if I could park my bike in the front of the store to which he also said no. He said that there would be no place for me to park my bike and that I would have to park it all the way outback and leave it there should I wish you enter the store. About 3 minutes later the aforementioned employee proceeds to pick up the pressure rushing wand and indeed the water literally delete 60 away from me when that Was absolutely , unequivocally unwarranted And unnecessary and Subsequently I was drenched. Now, I do not understand why The aforementioned employee could not wait another minute or 2 until I collected my belongings Before engaging the water. This is absurd judging the fact that I am writing a bicycle and it is a bit chilly out tonight and I will be freezing my butt off the entire ride home. I asked what I should do if I should just go to another gas station entirely because he wants to get his job done and pressure washed the very spot I just threw up into the standing in period this is absolutely unacceptable On every level entirely. Not to mention, his attitude was absolutely disgusting towards me. I am not sure what is going on in his private life, But it made me feel like I was his human punching bag taking on his frustrations on me drenching me with the water hose and having a disgusting attitude towards me all for no reason. This employee should have by all rights waited to engage the water and that hose until I walked away with my bike. I was simply looking for a blue cheese speaker. And for him to tell me that I could not park my bike anywhere on the premises that I had to park it in the back was absolutely outrageous to me. Like skip stolen all the time around here and I was not going to leave the $1500 electronic like sitting out back, even with a lock. Now my tablet has gotten it and I am drenched and I get to look forward to a long cold wet ride home on my bicycle. I am more than disgruntled and upset.

March 23,2023 6:45am

I Ordered a breakfast bowl, forgot the cheese, went to the employee, to ask to add the cheese, stood there while the employee had a conversation with her co-worker, she did not acknowledge my presence or my calls of attention.

After talking to her co-worker she turned around and went towards the other side of the counter, literally ignored me, I again tried to get her attention, at which she snapped her head, with a quick turn looked at me and said "I HEARD YOU, ALRIGHT"

I was taken by surprise of her rudeness, canceled my order, left the store.

I am Very disappointed since it was one of my favorite places to take grandkids/family, and enjoy a quick meal or pick up goodies and gas.

To whom it may concern I am contacting you in regards to Wawa trying to impose a policy where they are requiring their staff to scan IDs to buy tobacco products. This is an inconvenience it is an invasion of privacy and this should not be enforced as Wawa policy. You should hire people that know how to read a license they are too lazy to put in the numbers I don’t think that the customer should be inconvenienced for that people pay good money to go to your store provide a service without taking peoples personal information

3/2/2023 approx time 9pm 2100 northgate boulevard pennsburg,pa 18073 sandwich maker had clear nasal secretions coming from nose sandwich not even wrapped correctly she blamed it on the tape the whole one end was exposed ..not covered i could not eat this sandwich and threw it out i was in too much shock to say anything and went to 8053 chestnut st hereford,pa to purchase another sandwich after i looked at those employees this was terribly GROSS! and i am sure management can fix this! please because my family is aware and if she is in there making food we will leave!