Whirlpool’s earns a 2.8-star rating from 1257 reviews, showing that the majority of appliance users are somewhat satisfied with their home appliances.
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bad service
I purchased a Whirlpool Gold Conquest refrigerator in July 2004. A week ago the LED display and lights went out on the fridge side. After checking the refrigerator we found that the control panel had a huge burn mark on it and plastic case it was in had a burn mark. We looked up the part as we were going to order it. What we found was pretty scary. There were hundreds of people with the same exact problem on the same model refrigerator even down to the same burn spot on the board. We thought this had to be a defect in the board so we called Whirlpool customer service. We were told that because the refrigerator was out of warranty that they would not help us. We explained how there were hundreds of other people that had the same problem and that it is a fire hazard but they did not care. All we wanted was for them to replace the board about $70.00, they refused. We paid over $1800.00 for this refrigerator that barely made it to 4 years old. I find it very troubling that Whirlpool cares so little about their customers safety that they would not budge one bit to help us unless we paid for everything. Beware of this refrigerator IT IS A FIRE HAZARD! and whirlpool could care less.
The complaint has been investigated and resolved to the customer’s satisfaction.
a & e repair service
Two years ago I bought a Calypso washing machine. Shortly after we brought it home the pump needed to be replaced. Four weeks ago the machine stopped working. We contacted A & E Repair Service through this website. We waited a week for a service tech. He was supposed to be here between 8 and 12 that day. At 12:30 I had to take my husband to the emergency room to get stitches. Fortunately it wasn't serious. I called A & E from the emergency room and was told that the repair tech was there at 12:50 and since I wasn't there we would have to reschedule. It didn't seem to matter to the call center that the tech was outside the appointed window. We finally did speak to the tech himself that day and he was able to come to our house that afternoon when we got home. The tech was fine and I had no problem with him, but the dispatcher was rude. The tech determined we needed a part on the control panel so we waited another almost two weeks for the part to get here. He came and installed the part and left and guess what? The washing machine was not repaired. We waited another week for another (tech who was fabulous) to come out and he determined the pump is broken. So now we have waited 6 days so far for the pump. We received a call on Thursday to schedule an appointment for Friday because the dispatcher said the ups tracking number indicated the part would be delivered Thursday. The part never showed up so we called A & E again and were told the tracking number indicated that ups would deliver the part on July 22. What happened to the first tracking number? We have found A & E dispatchers to be rude and surly every time we have spoken to them. They could not care less about good customer service the only thing they can say is that there is nothing they can do about anything. I grew up with the impression that Whirlpool was a brand I could trust. I was disappointed to learn about the decline in the quality of your products since I've been reading about the Calypso machine recently. Every time I miss work to wait for the tech I lose money. Every time I go to the laundry mat to wash my clothes I spend money I shouldn't have to spend. By now this debacle has cost just over $400.00 in lost wages and over 100.00 in laundry expense. Rest assured that I will never own another Whirlpool product or use A & E Repair Service.
Having exactly the same problem with this machine and dealing with A&E is a nightmare at best. Had repair done 5 weeks ago, machine broken again. Next repair man out today says not the motor which last guy changed but the pump has to be replaced and will be shipped to house and he'll be back in a week. So far I've been out of machine usage 2 weeks. What a scam!
You don't have vacation or personal time you can take? Ridiculous. Need to find a better job so you can do stuff like that when you have to.
Replied
horrible washing machines and support
I had bought a Whirlpool Sensation EX fully automatic washing machine an year back. Ever since I bought this machine, we have been having problems with the machine. The service call center gives commitment that the service personnel will visit in a day, but no one visits even after 5 days. Recently we had an issue and after repeated complaints a service personnel came after 7 days of complaint. He repaired something after which there was some smoke that came out of the machine and got completely burnt! We are covered under AMC, and no one from the company is responding to our calls to repair/replace the same. We are thoroughly disgusted with their support and are planning to go to the consumer court to take action against them.
The complaint has been investigated and resolved to the customer’s satisfaction.
Whirlpool just lies. Read the reports at consumeraffairs.com for these Whirlpool washers and dryers. One consumer after another reporting that they called Whirlpool to report the problem (same problem, over and over with all these people) and Whirlpool told each and every one of them that "this is the first we've heard of this problem, it is not a known issue." Except that every single one of these reports is from a different person, in a different part of the country, and they ALL called Whirlpool, and were ALL told the same thing. Ok, I guess one of them may have been the "first" caller when there really wasn't a known issue, but hundreds of them? Come on, Whirlpool, you didn't think people would post reports so that it would be really easy to figure out that this is a huge lie?
Whirlpool KNOWS they make bad machines, and from the reports, repairmen are telling consumers that they are doing this on purpose, so that the machines only last about a year or so (as long as the warranty) and then break forcing a new purchase, or else a repair that costs as much as a new purchase. Either way, they believe they will make money by making "disposable" appliances that break down quickly.
Replied
I hate this stupid thing
I am just so angry about this brand new $2000 plus combination oven and microwave I could just scream. I have never had occasion to replace one of these, so I had no idea the 'questions' to ask--but bet you would never think to ask this either. "Does the oven make noise while you cook?" No, one would never know to ask this--but now you know. There is a fan that runs the entire time you use this oven. NO, it is not a convection oven. It is a regular oven with what is known as "Accubake." As soon as you turn the oven on, on comes a fan. A fan which not only makes noise but blows hot air out of the top and out of the bottom of the oven. Lovely. After you turn off the oven, the fan continues to blow until the oven is completely cooled off. I am talking OVEN and not MICROWAVE. That I would expect to "hear" - but an oven? Never. I called Whirlpool the 2nd day after installation-they said this is normal and ALL wall ovens now do this. They all have fans. A 'safety feature' for idiots who have left their ovens on and warped their cabinets, etc. Be sure you do not buy a wall oven (or any oven maybe?) without having a demonstration first. Buyer BEWARE. This is one annoying design flaw if ever there was one and I am STUCK STUCK STUCK with what I call the "singing oven." I was forced to give up my other combin. one because the microwave died. I miss it every time I turn this stupid thing on.
The complaint has been investigated and resolved to the customer’s satisfaction.
Name:
Phone Number:
Address:
Model Number:
Serial Number:
User ID Name (mcarthurdw)
If I do not have this information, I will not respond in a timely manner. Thank you, Melanie.
Repairman came out---Found problem in approx. 10 min. Had to replace a 49.93 fan. and charged $183.00 labor. that took him about 10 min. to rplace
I bought a 6.5 KG Front Load Washing which is whirlpool Sensation Elite. Absolutely name does not replicate the functionality of the machine. I have spent Rs. 22000 on Jan 2007, within a month the machine has programming fault and display a door lock error after the pre-wash. Inspite of repeated complaints the technician could not solve the problem. I just managed to everytime reprogram it after pre-wash... wash... rinsing I used to do with hands and then program it for spinning. Then finally I got a replacement in the month of Nov 2007. The new machine had more problems... Door Lock Error, Loud Noise while spinning and my course of action for getting another machine started. This seems to be a never ending story. Later in the month of July 2008 I got a replacement of an upgraded version of the same machine Named PROFESSIONAL 6.5 Kg. Its just the model name change but the problems are still the same. On the day of installation itself the door was not fitting and digital display was throwing door lock error. So beware not to buy any product of Whirlpool and after sales service is least expected.
To
The Vice President
Whirlpoolindia.com
From
Maj Gen Dr GC Bhandari
401 Shiv Sagar Appartments
56 Residency Road
Jodhpur
Sir,
I bought a Whirlpool Ice Magic S 36 refregator through the Canteen Stores Departments vide order no OR [protected] DT 16-07-2004. Ever since then its sensor has not been functioning satisfactorily and your approved machinics has been coming right from the beginning and doing nothing on the plea that the component is not available. Having being fed up for so long, I have being constraint to approach u to interveen in the matter and do the needful. I am sure that with your high reputation my agony will not prolong. kindly inquire in the matter and get over indolence of your staff both at Jodhpur and Jaipur who have been constantly been approached.
Thanking you in anticipation of the above,
Maj. Gen GC Bhandari
WE ORDERED TWO WATER FILTERS.3 WEEKS AGO. THEY CHARGED OUR CREDIT CARD AND WE DID NOT RECIEVE THEM .THEY SAY THEY HAVE NO RECORD OF .AN ORDER
Not only did the Whirlpool dishwasher totally break seven months after I moved in (it wasn't used in the two years my home was on the market before I bought it so it wasn't under warranty), but I have holes in my clothes from the magnificent Whirlpool washing machine. I use the Hand Wash cycle...and it beats them up. Thank you, Whirpool, for not one, but TWO terrible products.
We purchased a refrigerator -whirlpool model # g17fvcxxyy- in december of 2010...problem...ice cube container in door keeps on lumping up the cubes and makes it impossible to despense...We would NEVER recommend this style to anyone again, and the salesperson/store did not explain..this problem..we use a lot ice and are very disappointed in this product...we purchased this item at Loews in Kahalulu, HI
thank you
barbara zipf
Whirlpool natural gas hot water heater..one word, junk
Service: two words, rude and useless
Feedback: I will never own another Whirlpool device, my previous water heater(Rheem) lasted 12 years with no problems.. This Whirlpool unit is less than 2 years old and is being replaced today..Warrany or no warranty I want it out of my house...
purchased an electric dryer LESS than 2 years ago, it now does NOT work AT ALL ... and whilpool wants ME to pay 125 to see what the problem is ... had a dryer NOT whirlpool, lasted 19 years .. and THIS whilpool purchased was NOT cheap .. guess china and mexico screwed this on up big time ! WILL NEVER RECOMEND OR PURCHASE AND WHILPOOL OR THEIR KNOCKOFFS AGAIN !
It runs about 50 percent of the the time and getting unbearable with the noise. Who needs this much noise when you are trying to relax and have a bite or talk with company and friends?
A kitchen is a gathering place in a lot of homes. Looks like I'll be shopping for another fridge. It will not be Whirlpool. What a waste of money.
One day after the original warranty expired, the washer did too. It made a sound similar to a garbage compactor. (1) The pump crashed. (2) The computer went "belley-up" !3) Thermostat fizzled. (4) Element burned out. (5) Basket deteriorated. (6) Repairman is now confused and is not sure WHAT the problem is now, (he will return at 3:00 for a re-evaluation.Will update you later. Stay tuned.
customer service
The glass top of my JES9800AA slide in electric range broke late April. I contact Jenn Air and was told the part only was under warranty. They told me I had to have the problem "diagnosed" . I paid $68 for a company to come out and tell me the top was broken. The tech ordered the part and scheduled the repair for May 7. May 6 the part had not arrive so I called the repair company. They referred me to Jenn Air. Jenn Air said they would forward my problem to another dept. and would get back with me in 24-48 hours.
48 hrs later I called back and was told the part was on back order until June 6. I asked for quicker response. Was told someone would get back to me in 24-48 hours.
48 hrs later I called back. Was told the "Expedited Team" was still searching for a part. I asked to speak to a supervisor. Customer service rep said well, perhaps another supplier would have the part. Check back in 24-48 hours.
48 hrs later I call and still no part. Mind you, the range is less than 5 years old. I speak to the supervisor who forwards my request to the "exchange" dept.
On May 13th whirlpool calls and offers an exchange of a 2008 equivalent to my range. I agreed thinking I would get a range of equal or better quality. They said I had to pay $305. for the difference? Which I did.
10 days later the range arrives. It does not fit into the same opening. Part of the counter needs removed. The installation company said Whirlpool makes them charge the customer for any additional costs ($120) or my husband could do it. My husband agreed - to my dismay. The range is sitting in the middle of my kitchen. I asked the installer to plug the range in to be sure it worked. The range "arc-ed" when it was plugged in - sparks flew.
He contacted Whirlpool who said they could send a tech out (NO) or replace it in 7-10 days.
I agreed on replacement but have since changed my mind. I just want my money back and have nothing further to do with Jennair, Maytag, Whirlpool. The customer service is horrible. The range the replaced mine with is inferior in quality.
I contacted customer service again and they tell me sorry, but since you agreed to the replacement we will not refund your money. For the past month my family has had to eat out more often than not (there's only so many meals you can microwave), I've missed work for the installation.
I asked the supervisor to speak to his supervisor and he told me no. Can you believe it! He said the line stops here. I asked him if he was the president of whirlpool and he said no. I asked for his supervisor's phone number so that I may proceed with my complaint and he said NO. I am contacting an attorney. Pray for me.
UPDATE: Today is June 12 and I still do not have a range nor a refund to go buy a new range. On May 23 the same representative (who is very nice by the way) from Whirlpool calls and offers me 70% of the purchase price of the original range and a refund of the $305 I had to pay for the “2008 replacement model” She said the credit to my debit card would be within a day or so and they would send me a check for the $1100 and that I would receive it within 7-10 business days.
7 business days later, I call her back and ask where my money is. She had no idea my debit card had not been credited yet and said that as soon as they receive the check, they will forward it to a local rep who will bring it to me when they pick up the new range that arc-ed. I told her the installers took the range with them when it broke. She said, well they will bring it when they pick up your original range. I told her they had taken that too! She had no idea…..
The next day my account was credited the $305. It has been 14 business days and I have yet to see my check.
I have never in my life experienced such lack of respect for your customer! It is going on 7 weeks since I have had a working range. We are not rich, nowhere near it. I have spent hundreds of dollars more than usual at the grocery because I have to buy convenience food, and we have to eat out more than most families – not fancy restaurants, but it all adds up. I am sure I have spent at least $500 more on food than I normally do because of Jenn-Aire’s poor customer service.
Someone please help! What am I to do now? In addition, the $1100. they have offered me is not enough to buy a slide in, down draft range (which is what I had). So because they can’t meet their warranty, I have buy a lower quality range?
I want JennAire to pay for a slide in, downdraft range of my choice (within the same quality range) and to reimburse me for all the extra expense we have incurred because of them. $500 more out of your budget may not be much, but is to ours.
Can anyone help me?
I have the gas version with a glass top. JGS9900BDS. In two years have been through three tops. Three replacement tops broke in shipping . Because my daughter in law dropped a top on the last one and it cracked on the edge, Jenn Air refused to replace it, Warranty now out and I am stuck. the product should never have been sold. Never had this problem with my previous elec rance with burners in the glass.
Guess I need a lawyer.
oven door won't close
I am writing in reference to my Gas-Oven Range (model# KGSA906PSS00, serial # XR4312386). I purchased my apartment in October 2007. The apartment already had in place the kitchen aid gas-oven range. Upon purchase, we noticed the oven door would not close correctly. It was not properly sealing. I called Kitchen Aid, which then forwarded the service call to...
Read full review of Whirlpool and 1 comment
Replied
Buyer beware these products are not worth the money
Some - maybe all of wasauna's products do not meet UL or Asni standards. they will sell you the product tell you they will mail you out the certification you need they never send out the proper UL or ansi approval forms which is required by your local city plumbing inspector to accept. Basically they will say anything to sell these products that are made in china and do not meet US standards in many US. cities. I have documents form the state inspectors rejecting their product. Buyer beware these products are not worth the money.
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a walk in tub and a Wawsanua steam shower. This was in 2006. The shower always worked wonderfully but the tub jets quit working in 2011..I called and spoke to customer service and they sent me a new control within 5 days - husband installed and all works well again. I called them a year ago with a question but no one ever called me back. Now i believe they are out of business? Have a whirlpool tub we have not installed yet and now afraid to do so - worried about parts.
This is an a. K. A. For wasauna - see complaints under wasauna (Tubs and steam showers)
Another alias for wasauna - see complaints under wasauna
I bought a wassanua tub/shower/steamer 8 years ago. Horrible experience with the company. Took 8 months to get it shipped "due to customs" so they say... finally get the tub and it's the wrong base. Argue with there customer service as they say i did not order the base with the heater, prove i did 3 months later get correct base. Then put the P.O.S. together and all the hoses dry rot and leak from 3rd floor to basement. Have replaced numerous items as well. Now just yesterday the knob for the detachable shower head will not shut off. Have to shut the water off at the shut off valve. What a night mare from start to finish, I will never buy this product or go thru this company again.
We have had a horrible experience with Wasauna. We bought one of their more expensive steam showers (now going for $6500). Within the first week the unit leaked and ruined our dining room ceiling below. The problem? A screw had been screwed through one of the hoses when it was assembled in the factory. The companies solution? They would send a new hose (which they never did). Costly repairs to dining room ceiling and inconvenience of being without a shower were exasperated by Wasauna's terrible customer service. Then...within a year the motor stopped working. Again no shower while we argued with a wasauna that it was still under warrantee. They finally sent the motor but within two years the new one died. With th 3rd motor the readings changed to Celsius and there are no instructions or intuitive ways of changing it back to Fahrenheit. Next, the shower pan cracked ( we are not heavy people). I sent numerous emails and called the customer service number and they never hit back to us. We've fixed it so it doesn't leak, but it isn't pretty. Now finally, the motor is shot again. Five major issues in 5 years. I wish we would never had bought a Wasauna steam shower!
Do not purchase these products. I purchased a toilet. It looks great. If it breaks forget about replacing any parts. No one sells anything that will work. Even the parts department they refer you to online.
I purchased a Wasauna steam shower system with enclosure for about $3000. The system worked for all of one day. On day 2 all the electronics stopped working, so no steam, no body jets, no stereo and no lights. I complained several times to the company. They refused to do anything initially. Finally, they sent me a box of unlabelled parts which were totally useless to me. Moreover, I would have to completely disassemble the shower cabinet and remove it from the bathroom in order to work on the system - assuming I was a tech trained specifically on their shower systems.
Wasauna is the worst consumer products company I have ever encountered. If you come across one of their products you should run in the opposite direction.
I was looking for parts for my one piece toilet that cost me over $800 in 2007. Now they say that they no longer make or sell toilets and they have no replacement parts for toilets. On their web site, they have... you guessed it... Toilets for sale.
So now I'm screwed because the flush valve is broken and I may have to throw out an $800 toilet because of an $8 part.
Don't do business with these people - they go under different names - Wasauna, Envy Walk In Tubs, LIberty Implements, Allure, etc. Keep changing names to confuse consumers - heard too many horror stories about shoddy products, customers being called by trucking companies and freight brokers because he doesn't pay his vendors on time even though you have to pay for shipping up front, etc. DON'T DO BUSINESS WITH THESE GUYS!
###ing love my wasauna tub. great experience start to finish. sorry to hear all these stories.
defective purchase
On March 4, 2008, I purchased with bank draft a whirlpool washer and dryer. The washer was not in stock and would be in four weeks. April 04, 2008 I made arrangement to have the washer delivered at a specific location in the city. On delivery date, my daughter, newborn granddaughter and grandson sat in the parking lot for 4.5 hrs. in the hot sum. I finaly phone at 3:00 p.m. to inquire about my delivery and clearly stated that I would wait until 3:30. No courtesty calls, no update for reasons for delay, NOTHING! At 3:45 I arrived at the store and demanded my refund. I was told it would take 7-10 days for the refund to be processed and it would require managerial approval. The next morning, Leons phone and asked if I would pick up my washer at their warehouse and they were willing to give me a $50.00 customer appreciation gift certificate and $100.00 discount on the washer. To date I have not received either. The delivery charge of $50.00 was included in the payment, did not receive reimbursement. When my washer was finally set up at home, it did not workk. I called Leons, customer service replied that that they are not responsible for defective merchandise and I would have to contact Whirlpool about my problem. Whirlpool agreed to replace the defective washer asap and would fax credit note to Leons Customer Service. This was the second week of April 2008. I have made several inquiries with Leons about the credit note, as I am in dire need of a washer. I have left messages and not one call was returned. I swear I will NEVER purchase anything from Leons in Saskatoon and I encouraged my family and friends to do the same.
completely dissatisfied with whirpool
Whirlpool Gold Model: GS6SHAXML00 (Serial #SP2831725). I bought this refrigerator about 4 years ago after reading good reviews in Consumer Reports about Whirlpool appliances. This refrigerator is not functioning after 4 years and needs major repairs. The Whirpool Service is also not helpful. They do not stock parts and are mostly back ordered. I am completely dissatisfied with Whirpool both its products and service and would not recommend their appliances to anyone based on my experience. Thanks.
The complaint has been investigated and resolved to the customer’s satisfaction.
i purchased your company refrigarator 340 liters on 11 th july from Manoj electronics Daryagang. it is not working properly and we were told by your excecutive that refrigator will be replaced . one month has passed nobody in service center is taking it seriously everday i am calling on service center . they tell me that their senior will call i n one hour but they don t call back.please tell me what should i do. this first time in my life i am getting troubled so much. i futer i will not purchase WHIRPOOL product. your services are worset i have ever seen . your company don t worry about customer problems .
needed $370 in repairs after just one year of use!
Our Whirlpool Washing machine (Model Number: WTW5590SQ0) was brand new in January 2007. Conveniently, it broke just outside of its one year warranty. We called the service number listed on the underside of the washer lid and our bill is $375 to fix the problem. Something about the gear box needs to be replaced. We could get a whole new machine for that price.
We are just a couple, two people doing their normal laundry, rarely even filling to the machine to capacity, so excessive or mis-use was not to blame. This was just a bad product.
Had issues in washing machine WASHER - F-65 and after 2 years its bearing makes a lot of sound. I complained and Service Center is not giving exact reason for such a quick worn out of bearing. Instead asking to replace the bearing with cost 3000 Rs. I asked what is the cost of bearing and what guarantee and since then there is Pin Drop Silence at Service Center.
Does Service Center is being controlled by Whirpool or its kind of given to persons who are charging things at will.
REALLY WASTE OF BUYING THIS PRODUCT
pathetic customer care service
customer id GB/C/0508/11967
Washing Machine (sixth sense) has been giving me a problem for the last one year of too much vibrations / shaking when on spin mode. The exact problem is yet to be identified by the service care pers. They have made me change the washing machine wheels 3-4 times. They also tried to tell me that probably the flooring of the house is uneven. The worst happened when recently the service care pers did not even operate the machine and remarked, " the wheels need changing ", he further recommended that the the washing machine be put on a wheel base trolley. WHAT A SOLUTION TO THE PROBLEM ! WAKE UP WHIRLPOOL AND DO SOMETHING. ATLEAST GET SOME TECHNICALLY QUALIFIED PERS IN YOUR SO CALLED SEVICE CARE TEAM.
I have a whirlpool 6th sense on which i have shelled our Rs. 6000 already in repairs and now they tell me another 2 parts need replacement and that they cost rs. 750 and rs 3500. All this for a machine that is 3 years old. On top of that they tell me if I had made an AMC then it wouldn't have cost me anything! A machine that cannot work without an AMC in less than 2 years is obviously a substandard product.
I had a similar problem with WHirlpool sensation washing machine. The drum/tub was replaced as it had got worn out. THis was replaced as were under warranty. The engineer suggeseted to change the stand as well. Glide type of stand was replaced. The machine was shaking and started moving. Again they replaced with iron stand. THe same problem persisted. I am talking to the customer care person almost everyday for the past 1 month to send an engineer to set right the problem. Everyday they make false promises. No action is being taken. This is about the service provided by Sairam refrigerations, chennai who do the service for whirlpool machines. They have extremely low quality engineers who do not have the required skills. Today when I called they lied that the new stand has not arrived . Whereas when I called the same office to buy a new stand they said they would deliver immediately, Poor service personnel and poor managers at the top. SIncere advise is to not to go in for whirlpool washine machines.
poor performance of ac
To Date- 07th Apr 2008
Chief Executive Officer
Whirlpool of India Limited
“Whirpool House”
Plot No- 40, Sector- 44
Gurgaon – 122002
Haryana
Subject- Extreme Dissatisfaction due to Poor Performance of Air Conditioner
Dear Sir,
1. I, Mr Saurabh Priya Singh have been an existing customer of Whirpool India as I bought a H- 65 Washing Machine and a 410 litre Professional series Fridge for my home last year. I work as a Vice President- New Business Initiatives for international Oil & Gas major at Gurgaon.
2. My current ordeal started this month on 22nd April when I decided to buy a 1.5 Tonne Window AC- Platinum model from Whirpool( Invoice No- [protected] dated 25th Apr 2008).
3. I, made a payment of Rs 19150/- via a Bank Draft drawn on ABN AMRO Bank and delivered it personally to your office to Ms Sapna Lohani- Institutional Sales after taking a clearance from her on the price and availability of the product.
4. Thereafter, on the same day evening I was informed that the particular model was not available in the stock and would take 24 hrs to fetch up. I agreed to this delay.
5. I again enquired on 24th Apr on the status of the delivery of my AC but was informed that it would be further delayed. I asked for a speedy delivery of the AC and was assured of the same at the earliest.
6. I again tried to contact Ms Sapna Lohani on 25th Apr for the delivery and she assured me that it would be delivered by 1800 hrs in the evening but since that did not happen and she was not available on the telephone and in the absence of any news of my AC proceeded to speak to your Call Centre on Telephone No- 011- [protected].
7. I narrated the whole issue to the Customer Executive on line but he expressed his inability to do anything on the matter and asked me to get in touch with whoever had assured me of the delivery of the AC to me. I asked him for his Seat number and full name which he declined to divulge. I asked him to get me to speak to the Shift Supervisor/ Manager in the absence of any resolution at his end. He declined that their was no one who could speak to me but after my repeated insistence he said that someone would call me back in 1 hr time. I insisted on speaking to someone right away and he then told me that I would get a call in ½ an hour.
8. I then got a call from Mr Manish- Manager, Call Center and I narrated the whole incident to him and asked for arranging the delivery of my AC immediately. I then got a call from the C& FA agent after 1 hour who told me that he would deliver the AC only on 26th Apr as their was a delay in their unloading the shipment on 25th Apr.
9. I asked for an immediate delivery as more than 96 hours had elapsed since I paid the money but all that I had been delivered were false assurances and at best indifferent attitude from all the people I interacted with in this time.
10. I then spoke to Ms Sapna Lohani and she said that it could only be delivered on 26th Apr but after a lot of persistence she agreed to a delivery on 25th Apr by 2100 hrs and a commitment that the same would be fitted at my residence on the following day by 1100 hrs.
11. The fitment did not happen as I had anticipated and I again had to call Ms Sapna and Mr Manish who informed me that the fitment would now happen by 1700 hrs that day. To me as a customer, I was deeply disappointed by this callous behavior but in the absence of any choice, requested that it may be done at the earliest.
12. The fitment was done at 1500 hrs and to my surprise and bewilderment, the AC after installation was having noise levels much above my expectations. The guys who were sent for the installation assured me that gradually the noise would settle down in a couple of days.
13. The noise did not settle down and since then I have tried calling the Customer Care No- 011-[protected] many times but have not been able to speak to anyone as there is a pre- recorded message that keeps playing stating that all the executives are busy and I should send a SMS on 58558 and somebody would get back to me.
14. Sir, no one has called me since and I am deeply anguished and exasperated by now. I feel that I have not bought an AC but have bought a problem. The AC continues to make too much of noise and I regret having bought it.
15. I do not expect this kind of a product and this kind of deficient and callous service from a company and brand like Whirpool. On my part, I proceeded to buy the Top of the Line Platinum AC in your product line- up in the hope of getting a world class product but what I have got instead is a product that has left me dejected, frustrated with a feeling of being short changed.
16. In the light of the above, I request you to kindly refund my money at the earliest as I no longer wish to have any dealings with Whirlpool or use its products that fall terribly short of any reasonable expectations of performance.
Keeping in view the above facts, I demand that this particular piece should be “Taken Back immediately and my Money Refunded” to maintain the reputation of the company as well as keeping a customer’s faith in Whirpool intact. I hope, we can settle the issue amicably and I shall not be compelled to take the matter further.
Yours truly,
(Saurabh Singh)
Mobile No- [protected]
Flat No- 1051, Skylark Society
Plot No-35, Sector- 6
Dwarka- 110075
Delhi
Dear Customer Support
Whirlpool India Limited
New Delhi
This is regarding Complaint of Whirlpool AC 1.5 under Warranty. There was a
cooling problem noted in the system and I had made complaint on 16th April
09 vide complain no DL/[protected] (No reply against this complaint) Executive
name Ms. Pooja. I have make innumerable request with Whirlpool Service
Center but they provided no help. Again I have lodged fresh complain with
Whirlpool Service Center vide complain no. DL/[protected] on 17th April, 2009
10:30AM Exicutive name Ms. Neha with Whirlpool Service Center, New Delhi and
waiting for reliable support. I called up the call centre and had a word
with Mr. Shiv Kumar and he assured us with assistance today itself.
I am really fed up now and I will appreciate if something could be done on
this . A prompt service will be apprciated otherwise I will have to explore
other grievence redressal methods.
Regards
Arun Kumar
[protected]
[protected]
Replied
poor response of the given complaint
We had bought whirlpool washing machine 6 month and was satisfied with the performance of the machine as well as the service of the company.
Then seeing this performance we bought another whirlpool product i.e airconditioner of latest MPFI elite model.
after purchasing, the product was not working properly, then we complaint to the nearest complaint centre regarding the problem.
No action was taken, inspite of 1year gurantee.
we hope an action will be taken against the poor service of the company.
The complaint has been investigated and resolved to the customer’s satisfaction.
i purchased a magic cool window ac on 21st may 2007. just after 4 months the problems in ac started. i contacted the dealer jyotisales of bokaro district under jharkhand state for solution, who told me to report the matter to mr. murtaza of service centre, bokro. i reported the matter to him regarding unusual loud humming sound and other sounds not tolerable but to no good.i am tired now.once after a long period he came but in stead of correcting it he made the ac worse.now i am fade up. what i should do. the model of ac is 150EL.serial no. is [protected]
I bought a whirlpool refrigerator on 15/10/09 and the body was damaged by rust.I complained on 10/09/10 (com no-KL0910003242)to change the body.The technician of UNICORN SERVICE AGENCY, BERHAMPORE, DIST-MURSHIDDABAD, WESTBENGAL demanded Rs 2100/ to change within warranty period.Therefore the concerned authority are requested to take necessary action.UJJAL ROY, ROYPARA, PLASSEY, DIST-NADIA, WESTBENGAL, PIN NO.-741156, CONTACT NO-[protected]
fridge
I had purchased one fridge 180 ltrs. from m/s. zen international (whirlpool dealer)., paravoor., kollam, kerala.
Since I purchased same day I had problem the fridge was not working. I reported the compalaint to the dealer he came after 2 days, they carried the fridge after 3 days they brought the fridge back to my home after running for 1 hr. it had a breakdown. again the complaint was reporteed. after 3 days they came and took away the fridge for repair.
After I purchase in 5-6 days there was a problem I requested them to replace and give me a new piece. reqret to state that the dealer and supplier did't
respond to my complaint.
I had a bad experience I purchased and paid for the same and on to date the fridge is lying at service station. I am suffering.
pathetic service
I have a Whirlpool Genius Refrigerator (180Ltr - Single door, Whirlpool Premium) which is about 2.5 years old. about 10 days back, suddenly the Door of the fridge broke as the bottom of the door gave away and the door tilted under its weight. This is a new thing for me since we had a 175Ltr Kelvinator Fridge at home for >10years and I've never even heard of such a bizzare thing as the door of the fridge crumpling down! (Is America's no. 1 Home Appliance Co. so pathetic in their product design?).
Anyway, I promply called up the Whirlpool service centre in Bangalore (+91-80-[protected]) and they assured me that someone would come the next day (since their service people work from 2pm to 6pm) and see the fridge. I requested them to send someone earlier as its summer time and without a door we can't use the fridge. Next day noone came and then I had to check with the service centre again. I asked them for their superiors no. and they asked me to contact Ravi (+91-[protected]). I checked with Ravi and asked him to send the service person. After repeated followups, finally the service person came to my house in the evening (or Thurday). At that time I was not a home and the serviceperson told my wife that the door would require a plastic spare part to be fitted at the bottom since the old one had cracked. Since he didn't have the spare with him, he told my wife that he'd be coming back with spares the next day.
The next day when we didn't hear from anyone from the company, I checked with the Service Person (+91-[protected]) who cited lack of spares as the reason for not contacting me. I was quite surprised that a World class company (or so they say) like Whirlpool would not even have spares in Bangalore! (and we're not even talking about some unknown town in remote State here).
I checked with the customer care who could not give any proper response. Then I checked with Ravi, and he told me that spares would be available next Monday (21st Apr). I waited patiently on Monday for any update but didn't get any information. Next day I checked with Ravi and I was told that spares are not available and they'd be coming by the weekend. I asked him to provide me with contact of some senior person or a contact in plant as I needed the spare urgently. I even suggested that he could put me in contact with the plant and if required I'd get the spares couriered to my place at my cost. Even than he didn't give me any leads.
Even Friday came and when I checked again Ravi told me that spares are not available with the company (since 10 days!) and it'd come by Monday.
I tried contacting Ravi 2-3 times yesterday (Monday) but his mobile was busy. However I already know that he's least bothered about the customers as in last 1 week i'v called him at least 20 times and he's told me that he'd give me an update, but till now he's not even bothered to save my number in his phone (so everytime I call up, we start fresh from the introduction onwards).
I have even written to Whirlpool regarding this problem last Friday, but till date I've not received any response. I have written to them again but I don't expect any response to be coming from their side soon.
I would strongly advise people to stay away from Whirlpool brand white goods as the state of Service Support is pathetic! (In contrast, Samsung person provided quite proactive support for my washing machine when one of their dealers was not providing me the delivery on time!). I believe they have spent all the money on Celebrity couples and are not left with any money for customer support or improvement of the quality of goods!
and you will be shocked once you hear the price of that spare part. I too experienced the same. I have wpool genius 180 ltr, my chiller tray and vegetable box is damaged, so i asked to get new parts. and can u imagine what is the cost of those two plastic trays... its 1100 rupees. all the best.
I have already purchased one whirlpool genius last week. I dont knw what is going to happen in the coming years.
VU2PDA
thank you for lodging this complaint on net ... i was about to purchase this fridge but now will think twice before purchasig any whirpool product .
regards
complaint not attended by custmer care unit atlucknow u.p. india.
sir
I have purchage a refrigirater mastermind 300 in october 2007.Ther is complaint in indicator box which control the refigaretionon 19th march 2008.My refrigiratore is under warrenty for 5 years.I have ask so many time by telephone.But no repply till date.Please take attantion and do it intime.
yours
cb singh
20/144 Indra Nagar Lucknow u.p.
INDIA.
Tel. No. [protected]
Mob.No. 91 [protected].
sir
I have purchage a refrigirater mastermind 300 in october 2007.Ther is complaint in indicator box which control the refigaretionon 19th march 2008.My refrigiratore is under warrenty for 5 years.I have ask so many time by telephone.But no repply till date.Please take attantion and do it intime.
yours
cb singh
20/144 Indra Nagar Lucknow u.p.
INDIA.
Tel. No. [protected]
Mob.No. 91 [protected].
worst product quality, and service
I bought a Microwave oven (Sl.No: WG07122324) on 19th, Apr, 2008 from GALAXY, DwarakaNagar, Visakhapatnam. No one came for demonstration of the product till 6 days from the date of purchase, at last they came on 24th, Apr after several requests on phone for a week. and The demonstration engineer doesn't know even the operation of the product, i had to explain him. The product has a problem with its door lock, it is not turned on unless the door closed with much force such a way that the whole machine shakes and the cabinet has a bend and sounds heavily for vibrations. The way engineer responded to these problems is ridiculous, he said that these are not at all the problems of the product and he did not care us when we ask for replcement. Finally I am regretting for choosing wrong company (Whirlpool).
horrible customer service
This is to inform you that I had horrendous time with whirlpool customer care and this the worst ever customer service I have ever received for any product I can think off. I have been chasing the customer care for more than 7 days now to fix the issue for my a/c and there is absoutley no response. I am very furstrated and also planning to a lodge a complaint with consumer court india. Whirlpool can subtract one customer from their customer base because I would never buy any whirlpool product.
ifully agree
its best to ignore this product in all future buyimgs
the best part is that nowhere has whirlpool given an address/phone number to refer our grievances
the company heads have no shame
faulty rerigerator
I had purchased a whirlpool icemagic f26 elite refrigator 2years back. Last year the gas leaked out so it took the company a week to get back the fridge in running condition. Now the fridge was off for a week as we were out on a vacation. When we came back & switched on the fridge it was not cooling. An engineer came & said that again the gas needs refilling. Next day the person came & cut some pipe & said that the compressor is gone. How r we suppose to work in this heat? They say they will get it done by tomorrow but don't know.
This is our second fridge as the first one became faulty and was replaced within 6 months of its installation. This shows the poor performance of the company product and its service. Customers get unnecessary trouble because of faulty items. I need a replacement of the refrigerator
A repair was done and faulty part replaced on 20th March, 2014. The refrigerator seemed to work well for a day but developed problem similar to the one before repair. Calling the company ever since but none seem to care. No one has attended yet (4th April 2014).
That is the condition of Whirlpool. They have lousy products and think that if they have big stars endorsing the brand it is great but I think I will be telling their story to as many people as possible. The fridge is now 2 years old.. has had the compressor changed once and the gas has leaked out 7 times!
cabrio washer
I purchased a washer and when it was delivered the delivery man advised I had 72 hours to report any scrachs and dents. As I just moved in I wanted to change out the taps as they were old to prevnet possible damage to my new Washing machine.
When we tried to use the machine it did not work. We tried to call the manufacuture but they were closed. On monday we tried to call Leons and left a message. They did not call back on Tuesday I called again and explained the situation. They advise the manufacture would call me.
Wednesday they did but did not have the serical number so it took until thursday to book a technition which was not able to come out until the following tuesday.
The technician came out told us the mother board was shot and it might be in our best interest to contact Leons.
I did call and go the run around. They pointed the fingure at Whirlpool, did not call me back I had to keep contacting them. Now it is Friday they still claim that they need Whirlpool to fix the never used machine however they sold me it I never got to use it and I bought their platium service/extension warrenty which they explained does not give me anything until Whirlpools warrently runs out.
I could understand if I have used the machine or I did something wrong but I guess they are more worried about making the sale then servicing their clients.
Buyer beware
I bought whirlpool HE top load laundry machine on Sept. 13 from lions. Since we got that we noticed after any wash white stains remain on the dresses especially with black suits and so on. We called lions and inform them about issue. They asked us to call Whirlpool directly.
They sent us one of their technicians . He went through every things and re setup it's computer and mentioned the machine is fine.
But problem left unsolved. We call again and sent the other one. He gave some advise how we load the machine and change our detergent to HE. We did all he asked and no point. Finally I called Whirlpool and I asked them is there anyway to change the machine or
refund that.? And they keep telling me We are going to send another technician to look at your laundry and they say there is no option for customer if they faced with the product that somehow doesn't operate properly. The HE products have many issues that Whirlpool has to aware more than customers so far. They don't want to accept this fact and do something for poor customers those
they wasted their money because of misleading by seller in Lions or other retailers. Now We have machine that after any wash we have to wash again with hands to get rid off white stains. We can not complaint anywhere and there is no way to get rid of this nasty laundry. I will do my best to stay away from all the brands supported from this company. I am not rich to buy Whirlpool products.
I bought whilpool electric range put the self clean on my window on the door centre glass is all brown now i cant clean it i will have to call somebody out to take the door apart to clean it 60 dollar call out fee and labour on top if you have one dont put the self clean on because acording the everyone that work for whilpool that normal i feel like i am talking to my self and going crazy. cheryl .
I'd like to share my experience with Whirlpool and to encourage anyone going to purchase any appliance from any company to do some research on the brand, the model, the warranty and where they get the parts from. I purchased, in January, a brand new mix match set front load washer dryer from a local dealer. The dryer is a Maytag and the Washer a Whirlpool. Three weeks from purchasing the washer had a leak coming from the door. The service person came fixed and left, no issue. Then in March the start button on the front panel broke on the washer. The service person came took a look had to order a part, took a week and a half to come in, so we were unable to use the washer during that time. Then the next issue which is the biggest issue with this washer happened. In the beginning of May we noticed the cloths were really wet at the end of the cycle. Called the dealer, they sent out a tech, he said we were either putting too many or too little cloths in for it to work or that we didn't distribute the cloths well enough. He left. We did as he said but it still was too wet. Called again they came then they said we were using the wrong soap and it was clogging a switch to make the washer go on high spin. So they told us to run the washer with vinegar a few times and it should clear up the problem and to buy the special soap. So we did as told... nope didn't work. So called again, they came said we needed a new part because of the soap we were using before was the wrong soap and it wrecked the part. So we waited another week and a half. Got the part put it in, worked once while the tech was here. Then tried to do a load, nope didn't go on high spin again. Call the dealer he said it would probably need a new electronic board, but Whirlpool didn't want to send one out until we tried everything so he suggested I call the Whirlpool Customer Service line. I did and they said they wanted to send out a second opinion. Another service company comes; this guy was really special he said it didn't work because there was a penny that fell in the drum? So he took the penny out and left. Yeah no it didn't work, so he came back and said we needed a new electronic board... funny I thought I heard that from someone before? This now going on three weeks. They said it would take anywhere from 2 or more weeks for the board. By this time I'm not happy and called the Whirlpool Customer service. Talked to a lady she said she would put a rush on the part and that it would be there in 3 day's as apparently parts only come from the US now. (I guess we don't know how to make parts here in Canada?!) I call the repair place three days later to see if the part is in they said no, so I call Whirlpool back. Apparently the person I talked to didn't put a rush on the part and I would need to wait at least another week. So by this time I'm mad, I ask to speak to a supervisor. I did and he assured me the part would be in by the end of the week. Then I get a call back a few days later saying they are unable to get the part so they will send me out a new machine because I've had so many issues with this one. They were going to call my dealer that I purchased the machine with and see if he had one in stock... if not I would have to wait another two weeks. So I wait two day's. Haven't heard from anyone so I call the dealer, he say's, "Oh Whirlpool is going to let him know but it would be two weeks. So I wait, on the 13th day from the phone call from Whirlpool, I call the dealer, he says he's not taking care of it but Whirlpool is... he said he would find out and call me back. He did and said that Whirlpool was sending it out and it should be here in a couple days. Not even 30 minutes from talking to my dealer, the other Repair Company calls and says my parts are in for my machine?! I'm like What? They are sending me out a machine because they couldn't get the parts... they say oh, we weren't told that. So I said apparently I'm getting a new machine in a couple days so No I don't want the parts. Then I get a call from a delivery company the next day and schedule delivery of my Brand New Replacement Washer for the next day. I'm feeling optimistic so I take the day off as they don't deliver after hours. They show up on time and I'm pretty excited. (Yes! I can wash my cloths!) They take the machine out of the crate and there is a huge crack along the top of the washer! The ask me if I still want it? Are you kidding me? A scratch I can handle but a Crack?! So no I said I don't want it as it must have been dropped at one time and who knows the issue with any other parts. They take it back and leave. I call Whirlpool. Now I'm extremely unhappy. 5 weeks no washer! I talk to a customer service person and ask to speak to a supervisor immediately. After waiting for 5 minutes I get one. I explain the situation. He says we will have to order another one and send it out but it could take two more weeks! I said no... I want you to call the dealer where I purchased the machine from. I want him to bring me another machine. I don’t care the make or model or if it does anything special I could care less if it hangs my cloths for me and says have a nice day when it’s done! I just want a washer that works. He said they can't do that as they can only replace the same make and model as what I purchased, but he would call the dealer and see if he had any in stock and if he did they would get him to bring me one. Well I get a call back about 15 minutes later... he doesn't carry that model anymore... 9well of course not...he probably is having issues with other ones he sold so he'll cut his losses and not sell it!) So I tried to explain to the supervisor that for the amount of money they wasted having people come back and forth checking on this machine, sending a new one that is broken, sending it back and sending another one. They could have easily had the dealer just bring me another washer... I don't care if it’s the same make or model. I don't care what color it is, hell I don't even care if its front load anymore. I just want to wash my cloths. He said they can't do that and I have to wait. But for my inconvenience I could get an additional 6 month warranty on the new machine! Are you kidding me? I said fine, I just want a washer! But the kicker is if I want the 6 months extended warranty I have to call them when I get the machine! I said why do I have to call you? You make the machine! You deliver it! Just give me the warranty. He said he didn't know the make and model numbers on the new machine!? Oh my God!
So now I wait... he said he would try to get me a new machine by the end of next week. This will be almost 7 weeks, no washer with 5 people in my house. This is the best they can do.
This is my first experience with purchasing a Whirlpool/Maytag and it will be the last!
Quite frankly I will do my best to stay away from all the brands supported from this company.
Purchased new sidebyside fridge, stove, microwave and dishwasher from Ikea - Whirlpool products Aug 22/09.
Installed them Sept 02/09. Dishwasher quit Oct. 13th - called 1800 whirlpool Oct 15th. They sent a local repair shop in to look at it Oct 16th. The repair shop called the following day to tell us they can't even order the console as a replacement part - as they aren't yet available. They expect it would be at least 2 months before they MIGHT be able to order it. Called Whirlpool district rep who said he would elevate it to corporate level and call back within a couple of days. That was over 2 wks ago.
As above - I seriously advise people to find out exactly what kind of service/warranty you are getting. At most places - as soon as the appliance leaves the door - you're on your own. I can only cringe at the thought of what if this was our fridge/stove or washer/dryer? I still think our dishwasher is a necessary appliance with 6 people in our family. Aside from that - I worked damn hard for the money I paid for an appliance that doesn't work !
When I worked at a auto dealer - if we ran into a situation like that, we would pull the part out of a new vehicle and eat the cost or bill it back to the auto maker warranty. I just want what I paid for.
Whirlpool Canada is truly an unorganized mess throughout Canada. MANY MANY customer have broken machines waiting for parts for months. Whirlpool Canada does NOT CARE about it's servicers or customers as this Bulltoot has been going on every since they closed most of their parts departments in canada throughout Canada. THEIR COMPANY POLICY IS to replace the appliance if parts are not availabe with 30 days. THAT IS POLICY! The (Toronto head Office ) does not pay attention to policy.
MAYTAG, INGLIS, KITCHEN AID, JENNAIR is owned by WHIRPOOL. ALL ARE THE SAME SERVICE!
BEWARE, THEY TALK THE TALK BUT DON'T WALK THE WALK WHEN THINGS GO WRONG.
After purchasing washer found the power button to be defective after only 2 weeks. Technician who came to the house said it is a common problem with this machine. I have waited for 3 weeks for new motherboard to arrive from the States. Customer service, ( not much service only waiting) at Whirlpool has told me they need a full skid of items to ship to Canada. As this part is not large I suggested alternative measures which were refused. The manager said i should just wait to see what happens and would not give me the number of anyone above her. If this is the way that whirlpool deals with the problems of their machines when they are brand new than I have no confidence in the washer lasting very long.
Impatiently waiting
Ian
We purchased the Whirlpool Washer/Dryer Deut in June of 2006 via Trail Appliances and have had nothing but problems from day one with them…in fact the washer did not even work when we first brought it home and was replaced with a new one. I feel the same way when it comes to the customer service part of having the technician also…I am once again waiting for a part to come in and now on week 8. When I call Whirlpool to ask how much long? Each time I get a different story and the run around, where is this part coming from? Are they walking it over….I would also like to add I would strongly research the service part of ANY product you perchance and question the extended warranty that you purchase.
Another Unsatisfied costumer
Donna
Calgary Alberta
Whirlpool Reviews 0
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Whirlpool phone numbers+1 (269) 923-5000+1 (269) 923-5000Click up if you have successfully reached Whirlpool by calling +1 (269) 923-5000 phone number 0 0 users reported that they have successfully reached Whirlpool by calling +1 (269) 923-5000 phone number Click down if you have unsuccessfully reached Whirlpool by calling +1 (269) 923-5000 phone number 0 0 users reported that they have UNsuccessfully reached Whirlpool by calling +1 (269) 923-5000 phone numberHead Office+39 283 7151+39 283 7151Click up if you have successfully reached Whirlpool by calling +39 283 7151 phone number 2 2 users reported that they have successfully reached Whirlpool by calling +39 283 7151 phone number Click down if you have unsuccessfully reached Whirlpool by calling +39 283 7151 phone number 1 1 users reported that they have UNsuccessfully reached Whirlpool by calling +39 283 7151 phone number33%Confidence scoreEurope, Middle East & Africa+86 216 169 2999+86 216 169 2999Click up if you have successfully reached Whirlpool by calling +86 216 169 2999 phone number 2 2 users reported that they have successfully reached Whirlpool by calling +86 216 169 2999 phone number Click down if you have unsuccessfully reached Whirlpool by calling +86 216 169 2999 phone number 1 1 users reported that they have UNsuccessfully reached Whirlpool by calling +86 216 169 2999 phone number33%Confidence scoreAsia+55 113 566 1000+55 113 566 1000Click up if you have successfully reached Whirlpool by calling +55 113 566 1000 phone number 2 2 users reported that they have successfully reached Whirlpool by calling +55 113 566 1000 phone number Click down if you have unsuccessfully reached Whirlpool by calling +55 113 566 1000 phone number 1 1 users reported that they have UNsuccessfully reached Whirlpool by calling +55 113 566 1000 phone number33%Confidence scoreLatin America+1 (866) 698-2538+1 (866) 698-2538Click up if you have successfully reached Whirlpool by calling +1 (866) 698-2538 phone number 1 1 users reported that they have successfully reached Whirlpool by calling +1 (866) 698-2538 phone number Click down if you have unsuccessfully reached Whirlpool by calling +1 (866) 698-2538 phone number 1 1 users reported that they have UNsuccessfully reached Whirlpool by calling +1 (866) 698-2538 phone numberUS Customer Service+1 (800) 807-6777+1 (800) 807-6777Click up if you have successfully reached Whirlpool by calling +1 (800) 807-6777 phone number 0 0 users reported that they have successfully reached Whirlpool by calling +1 (800) 807-6777 phone number Click down if you have unsuccessfully reached Whirlpool by calling +1 (800) 807-6777 phone number 0 0 users reported that they have UNsuccessfully reached Whirlpool by calling +1 (800) 807-6777 phone numberCanada Customer Service
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Whirlpool emailsnar_customer_solutions@whirlpool.com100%Confidence score: 100%Supporthelpdeskindia@whirlpool.com100%Confidence score: 100%SupportORMSupport@whirlpool.com100%Confidence score: 100%Support
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Whirlpool address2000 N. M-63, Benton Harbor, Michigan, 49022, United States
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