Wish
Reviews and Complaints

Wish advertises for sale, iphone 12 and samsung galaxies, and what people who buy it like i, get is junk
The site is a scam and they know it, should be fine by the authorities even close...
I even wrote a mail to a director, and no answer, they just dont care

Their return and complaint files in internet are on purpose very, very difficult to use, because they clearly know taht they sale junk and people will try to return it...

this is well overdue I have contacted wish on this matter and they asked me to wait a while longer which I did but a week has gone by and I still not received my order on the wish site I can even find it on my history please check for me as I need this key asap

I purchased three shelves and was sent 1 nine inch shelf and a strange looking pouch. I tried and tried, AND tried to let WISH.com know but their automated chat does not show my purchase. Tried their messenger page got a tiring runaround. Email? No answer. Called? I cannot get a response at that number I was told by the machine, go to Support page which refuses to load

I want my money back and they refuse to respond.

Please help.
Order ID: 6074563bee78be73666f67d8

Ann

A charge appeared on my credit card statement on 8/4/21 of £154.00 of which I had no knowledge of
making, did not appear on my account order history with no details, delivery information etc..
Subsequent and numerous correspondence with Wish has provided no solution to this date. Wish themselves cannot produce details with regard to this 'order', and persist with requests for me to provide details.
I am growing increasingly angry and frustrated with their Customer Service and their response to what would appear to be fraudulent activity.

Hi, this Tablet I purchased has stopped working after not even eight weeks. It is dead not charging and not coming on. I have tried getting reply from a real person but found it impossible.

[Wish] Re: Fw: Tablet4
Yahoo
/
Inbox

Wish (Wish Customer Support)
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Wish (Wish) May 7, 2021, 10:23 PDT Hello Steve Naude, Thank you for contacting us. I understand that you have a concern regarding with the receive item, I know that this situation caused you inconvenience also disappointment. Please return to your Order History and click 'Contact Support' for the other item you mentioned and our Wish Assist
Sat, 8 May at 3:23 am

Steve Naude
Hi, I am waiting for an answer as what you are going to do. The tablet a purghased has failed and does not come on. I have sent the Photos you requested. On Saturday, 8 May 2021, 03:23:12 am AEST, Wish (Wish Customer Support) wrote: ##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Wish (Wish) May 7, 2021, 10:23 PDT Hello Steve Naude, Thank you for contacting us. I understand that you have a concern regarding with the receive item, I know that this situation caused you inconvenience also disappointment. Please return to your Order History and click 'Contact Support' for the other item you mentioned and our Wish Assistant will help you. From a non-mobile device, you can use this link below to be directed to your Order History: https://www.wish.com/transaction If you have any issues, please let us know and we'll be happy to help here. Carla Joyce Wish Customer Support Steve Naude May 6, 2021, 20:38 PDT ----- Forwarded message ----- From: Steve Naude To: Steve Naude Sent: Thursday, 22 April 2021, 07:02:23 am AEST Subject: Tablet Sent from Yahoo Mail on Android Tab 2.jpg Tab3.jpg Tablet1.jpg Attachment(s) Tab 2.jpg Tab3.jpg Tablet1.jpg This email is a service from Wish. Delivered by Zendesk [OWGQ43-M98Z]

Sat, 8 May at 7:33 am

Wish Customer Support
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Steve Naude May 7, 2021, 14:33 PDT Hi, I am waiting for an answer as what you are going to do. The tablet a purghased has failed and does not come on. I have sent the Photos you requested. Attachment(s) Tab 2.jpg Tab3.jpg Tablet1.jpg Wish (Wish) May 7, 2021, 10:23 PDT Hello Steve Naude, Thank you for contacting us. I understand that you hav
Sat, 8 May at 7:33 am

Wish (Wish Customer Support)
To:
Steve Naude

Sat, 8 May at 9:58 pm

##- Please type your reply above this line -##
You have a new message from the Wish Support team relating to ([protected]).

To add additional comments, reply to this email.

Wish (Wish)

May 8, 2021, 4:58 PDT

Hi Steve Naude,

Sorry to hear that there's something wrong with your order. In order to assist you further, you'll need to open a ticket in the app for this item. This is required as we need photos and other supporting information to be associated with the item itself in order to assess your claim and provide feedback to the seller. Please follow the instructions below to open a ticket for the item through the Wish Assistant:

[MOBILE APP]
1. Go to your Order History
2. Click the item you're inquiring about to view Item Details page
3. Click "Need help with this item?"
4. Click "Contact Support"
5. Follow the prompts through Wish Assistant to submit your request

[WEB]
1. Go to your Order History: https://www.wish.com/transaction
2. Click 'Item Details' for the item you're inquiring about
3. Click 'Contact Support' at the bottom of the page
4. Follow the prompts through Wish Assistant to submit your request

Keep in mind that if the Wish Assistant tells you that the refund window has closed, then this means that you're no longer eligible for a refund: https://www.wish.com/return_policy

If you are unable to submit your refund request due to technical issues on our platform, please share details of the issue you're experiencing and any screenshots of the error message.

Denima Cris
Wish Customer Support

Steve Naude

May 7, 2021, 14:33 PDT

Hi, I am waiting for an answer as what you are going to do. The tablet a purghased has failed and does not come on. I have sent the Photos you requested.

Attachment(s)
Tab 2.jpg
Tab3.jpg
Tablet1.jpg
Wish (Wish)

May 7, 2021, 10:23 PDT

Hello Steve Naude,

Thank you for contacting us.

I understand that you have a concern regarding with the receive item, I know that this situation caused you inconvenience also disappointment. Please return to your Order History and click 'Contact Support' for the other item you mentioned and our Wish Assistant will help you. From a non-mobile device, you can use this link below to be directed to your Order History:

https://www.wish.com/transaction

If you have any issues, please let us know and we'll be happy to help here.

Carla Joyce
Wish Customer Support

Steve Naude

May 6, 2021, 20:38 PDT

Show original message

Tab 2.jpg
Tab3.jpg
Tablet1.jpg

Attachment(s)
Tab 2.jpg
Tab3.jpg
Tablet1.jpg
This email is a service from Wish. Delivered by Zendesk
[OWGQ43-M98Z]

I checked my transactions and realized I was paying for wish every month for months, I didn't know what for or what it was. I looked it up and contacted them letting them know politely. But they just told me that I signed up for it and to cancel go on the app on my phone and unsubscribe and that they will not refund anything. First of all how the hell would I have subscribed when I don't even have the app or use wish, and second, the fact that they can't even help me unsubscribe. And not offering any help or service or refund. Please everyone avoid dealing with wish they are horrible. And they owe me money from the monthly charges that I DID NOT sign up for!

I paid extra for expedited shipping and basically $20+ for item to arrive in seven days and that was a week ago im not worried if I don't get the product I just want my extra shipping cost reimbursed there customer service is awful I've been flagged for to many refunds mainly because it says it was delivered but I never received any item... all I want is the money I paid extra for is that to much to ask for. I'm beyond pissed I spent hundreds of dollars maybe a thousand not sure but to to flagged because I asked for a refund because item is past expedited shipping date...thats [censored]

Part of my order that I placed before lockdown started last year has not arrived

i purchased and after a order from you and came and went to use but it would not charge up so i brought a british plug charged up put on water to use and water came out everywhere from the gun so switched of and sent a message to the seller asking that it was faulty but after 6 times of asking and still no responce to me send item back or replacing my order so i have sent all details to them all tracking numbers aswell so i want you as company that you allow this company to sell on your site so please can you sort out please

I received order 607f11387b946aee521e848d 2 hearing aids shipped to George Sebestyen 6254 Park Road, McLean VA 22101. Neither of the 2 hearing aids works. There is no sound. I checked the batteries and they are OK.
I purchased one of these hearing aids a few weeks ago. That one did not work either.

Am I doing something wrong? All I did is to open the battery compartment, place the battery in the compartment and closed it. There was no sound, regardless of the position of the volume control. The same happened with the second hearing aid also.

I would like to get my money back

George Sebestyen

I ordered a bathroom mat from Wish.com in April. Unbeknown to me was that they have an agreement with Paypal that is default set to withhold buyers' Paypal dollars. Worse, the amount being withheld was greater than what I needed to pay for the item.

When I asked Paypal to correct the error, Wish.com instantly called back the shipment and returned it to their facility pick up centre. They refused to ship the item unless I closed an open case with Paypal, which Paypal doesn't advise buyers to do so unless the items are received.

Numerous Wish.com's support agents stubbornly refused to help and they insisted that I must close the case. Wish.com put me in a position that I would lose the buyer protection offered by Paypal.

Eventually, I had to inform Paypal to refund the entire transaction because Wish.com refused to ship the item. For a trivial of $0.48 cents, that is how Wish.com is so hostile, bureaucratic, and intimidating. They are not a trustworthy platform that acts with integrity.

Please do not buy from them.

Hello, i received the 2 items i ordered in April. The duvet set isn't worth the money i paid for it. The sofa cover is not the right size as i have 2 L shape cushions and it does not fit. I have gone online explaining why i want a refund. I have had messages from them asking for photos, i did that, i have been asked why i want a refund, i told them. Again im asked the same questions for 3 days !. I asked for an address to return the 2 items but received a message in another language. I am very displeased at how im being treated. I want a refund sent onto my card that i paid with.

The price displayed by Wish is almost always much much less than the price displayed AFTER you click on it. It doesn't matter what size, color, ectr because I've tried every single product combination and the price is never the same as the one displayed. Its like clickbait. I was just on the app and noticed a cashmere sweater I had " favorited " was advertised as 8.95$ .I choose my size then was prompted to choose a color, with 6 choices, 4 colors had prices of 24.xx ( I can't recall the exact cent amount) the remaining two colors had prices displayed at 21.xx$ . I tried every size and color combination and NONE were $8.95, as advertised. They also will display " FREE " products and prompt you to " CLAIM " once you do however the price skyrockets. It's deceptive and irritating.
Thank you for your time

I can only hope, for Wish's sake, that they stop this practice immediately. Its infuriating to be toyed with when it comes to money and most people whom shop on Wish do so because they are inexpensive. The LAST thing I want to do after being baited and lied to is give that company my money. I, like many others, immediately leave the Wish App. I have not used them in months due to deceptive behavior. I find Aliexpress more truthful. I came back a few days ago and in my opinion their deceptive pricing is worse!?
* Prices that I mentioned above are all approximate. If you want the exact amounts, let me know

There gum ball machine quality

I ordered a cell phone which was enlisted as Galaxy Note30 Ultrafashion 5G on April 11 and received on April 26th. I paid a total of $78.12 after using my 10% discount coupon. The phone looked great but I did not find the word Galaxy anywhere on the phone. I cannot download information/contacts from my google account or from my old phone. When contacted customer service, they were more inclined to give me a 20% refund than encouraging me to return the item. I fall for the 20% refund and now I realized the phone is crap. The phone cannot connect through wifi and the speed with my sim card is slower than the 4G phone. It is supposed to be a 5G phone. My sim card supports the 5G system through T-mobile. To install apps from google play is a pain and today it cannot even connect to google play for installing apps. The phone power does not even last 12 hrs when used mildly but the original posting says more than three days.

Now I am not able to connect with customer service through my phone as it is all AI-based. As soon as I start the customer support link, it shows a partial refund was paid and the case is resolved. I really want to return the defective phone and get my money back.

can not get into my wish account yesterday it was ok but today since 9:00 am I can't get in using my facebook account

Recent I purchased 3 gold itens, 2 bracelets and a chain with a rose pendant. Each item was listed as solid gold in the advertisement. However when I received these and had then tested they were merely gold plated. I bought them believing them to be real gold, NOT real gold plated

Every piece of jewelry I got from wish is fake. Nothing I got from them was what is claim to be. All the jerwerly turned my and my husband finger green I want my real jewelry and they wish needs to be shut down.

Wish used to accept my debit cards now it won't please help me to fix the problem or help me to understand what is going on..I know I have money on them and I absolutely love ordering things off of wish..If wish wants me as a costomer then please help me fix the problem

I would love to know why every time I order Canada post holds up my order in Mississauga Ontario tracking number Canada Post
Tracking #: 1023038733955104 you have to start allowing people to choose the shipping I don't like Canada post dont know anyone that does there a crown corporation and give two [censored]s as to there service they give. This is what I get on every order and it getting old and its always Mississauga Ontario [censored]. I like ordering from you but the [censored] Canada post I may have to look elsewhere.
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