Wish
Reviews and Complaints

Wish took $400 out of my account(19 Dec2020, for set of headlights for my 2010 BMW if they can find my account to charge me things- why is it so hard to find what happen to the order .You have no problems send me duplicate orders that I did not order. NOTE: Car covers ordered one got it and last week they sent me a duplicate. I want my headlights or money pack!
I have been back and forth with a member of your compliant section for weeks - I do not have addition info, but he keeps asking for more info ref to this order.
YOU should be able to find my account info: NAME -EMAIL ADDRESS--HOME ADDRESS everybody else does.

I complained to wish & they said I have to contact the supplier but my only contact is wish the money was paid to wish so I have no other information what can I do thanks derek wakeling
I cant add what I dont know I wish I knew more

Completely overcharged.
Wish advertises products for 50 cents. If you are the first buyer you get that item for that price of 50 cents if not they are to refund you the 50 cents. They charged me. They charged me $756 for one order that that should have been a series of 50 cents refunds.
Completely overcharged and they don't want to refund.

Will never order from them again!

Wish is a horrible app. And it ruined my wedding. I ordered two dresses for my wedding and for some reason they made me pay them twice and then they had to refund me my money. After that two days later I go to track my dresses and it says that they have both been refounded? I successfully bought them again but they refuse to sell me the dresses and it keeps on saying refounded. My wedding is in May and thanks to wish I don't have my dresses. Even tho they say refunded I still have the two payments in my bank account. I'm not getting my dresses and they still haven't given me my money back.

They won't give me a refund they lost my package and won't give me my money back of $72.00. How do I get my money back. They told me the refund window is closed. This is not fair not only do I not get my package they won't give me my money back. Please someone help me. That's government money that they won't return to me. Someone please help me on whatever you can

I don't I don't know give her a whole page but okay I ordered $72 worth of clothing then my email disappeared the whole email history for about 2 weeks is gone in middle of February I've downloaded apps to try to recover this order number that doesn't exist speaking of a part-time job trying to find this email the full of it or I know have talked to lots of people never been offered refund

I saw an email from Wish.com today informing me that my order was getting ready for delivery. As I had not ordered anything I quickly logged in and discovered that someone had in fact placed an order using the credit card details that were stored in the site, and changed the delivery address. I quickly removed my CC details altogether, changed the password for the site, and changed the delivery address back to mine for the order placed so that the item should still come to me (I have no use for it, but I am not going to let the scammer receive it).

I then tried to cancel the order, only to be informed by Wish that they have a very small window for cancellation and I had missed it. I tried to get hold of customer service but kept being routed around various auto responses, until I reached a page where I could leave my message... which would be responded to in 2-3 days (presumably after the item is sent, bolstering their case for not cancelling the order).

I then had to call up my bank, who cannot cancel the transaction but only dispute it. To do that I have had to cancel my only card, and now need to head to my local branch this morning for a replacement. The transaction was only $46 (I guess smaller transactions go under the radar and they may get away with it for longer), which I may still not get back, but it is the hassle that is so frustrating - especially the fact that Wish make it so hard to get something like this dealt with.

According to you I bought seat cover from you at the cost of £26.90, in numerous emails to you I have stated that I never ordered seat covers and they have been delivered to me and are of no use whatsoever.Just give me a return address and I will send them on condition that I get my £26.90 refunded.Tell me if you need more information just email me and I will try my best to help.Regards. David Watson.

I ordered propeller fishing lures and was sent different lures, long unpropeller lures.
I told Wish customer service and the needed pictures. I sent them the pictures of the wrong lures I was sent.
They said my order was processed properly. I argued that that was not lures that I ordered and they needed more pictures of the lures unwrapped from the clear plastic. I said no just send the items that I ordered. The wanted the address it was sent from and also wanted me to send them back to China at my cost. That was going to be more than I wanted to already spend. I have had this same problem before with Wish with different items.
I have since removed all of Wish from my devices, with the help from Google and will never buy anything from them again.
I want people to know that you can remove them so you won't have a problem with them again.

I have been trying to get some refunds from WISH.COM where I have proved were returned AND RECEIVED in to their San Leondro return facility. I'm telling HUNDREDS OF DOLLARS and they continue to ask for the same info over and over and OVER AGAIN! I have PROVED IT but they refuse to recognize the returns. How do I get help get these returns refunded? I have more detailed proof of receipts for additional items but can't add any more photos.

This is the same situation that occurred to me. This customer had the same issue I had. After following their policy of requesting a refund for return within 30 days, I waited for a response to my email. I sent in numerous emails requesting a refund, all were within 30 days. In the email they wanted me to send a picture of the item I was requesting a refund for. By the time all this happened, it was just over 30 days from the date of delivery. They are not responding to any of my emails. I have been extremely patient but due to no response from them, I am getting very frustrated.

The reason for the return was the product received did not appear to be represent in the picture as the picture on their site.

Wishyclub - Email confirmation of order.
ORDER #25290

Your order is out for delivery. Track your shipment to see the delivery status.
Estimated delivery date: April 1, 2021

Track my shipment

or Visit our store

UPS tracking number: 1ZV75Y944394082175

Items in this shipment

2021 NEW Button Down Hooded Knitted Cardigan × 1
S (US 4-6) / Blue

2021 NEW Button Down Hooded Knitted Cardigan × 1
S (US 4-6) / Khaki

2021 NEW Button Down Hooded Knitted Cardigan × 1
S (US 4-6) / Grey

2021 NEW Button Down Hooded Knitted Cardigan × 1
S (US 4-6) / Black

This is the first email I received & never heard back after sending the pictures.

Hi Alexandria,

Thank you for contacting us. I am so sorry to hear that you want to return the item. Can you please provide us a picture of the item received as well as the packaging slip? Hope to hear from you soon. If you have any further questions, please do not hesitate to contact us.

On their website it states "Money back guarantee. We've got your back. It does say Get a full refund if any of items don't arrive", but we should get a refund if the items are misrepresented or numerous reasons. Also, they want us to return the product first which I'm fine with, but due to the lack of communication on their part & not dealing in good faith with me I fear I will risk returning the product & not getting a refund anyway. Whereas, at that point I have no product or refund. Since I have been waiting for them to communicate with me first before returning the product.

I ordered a power cord for it. I got the right one from someone who had the klon and the power cord for sale so I know that it is the right one. I plugged the klon in and all that it does is send an electrical impulse through my amp. I would like to return it and get a refund. Thank you, James Morigi. [protected]@yahoo.com I have no idea where to send it so that I can get a refund. Thanks again Jim.

I placed an order for $226.59 on product a while ago.. I have only recieved one item and my order has been placed a while ago. Please contact me by phone or e-mail to resolve this issue! Beverly Allen [protected] or [protected]@ gmail.com.. I would like a complete refund.. I have went through several apps. and found no results.. The one app to get help they want you to pay a $5.00 fee to talk to someone. No way am I adding more money out of my account. I am very unsatisfied with the way your company has neglected to give a support number that works without talking to a computer.. I would like an COMPLETE refund immediately.. thank you.. Mrs. Allen

Order #: 606fd3c9c72e92ebfc111a65

Ordered saddle online. I would like saddle but not in the size that ordered on my phone. I need a 17.5 WIDE. Im hoping by opening a complaint that the order will be fixed before it is mailed by the seller. I fully expect it to take months to arrive but if wrong item is shipped . I will need to cancel with credit card today. please help...

I created an account with Wish on my phone a few days ago via my Gmail account credentials and put some items in my cart. Because I refuse to pay online using my phone for safety concerns, I tried to log in to Wish on my laptop to buy those items, but am unable to login using these credentials. I receive no error message, but the login screen repeatedly returns to the main login screen as if I did not just try to log in. Date I created this account was April 1, 2021 and date this problem is occuring is April 4, 2021.

I returned both products to California before my deadline March 25. Been waiting on my refund. They claim they didn't receive it, but it hasn't been sent back to me. I will never deal with Wish again

I bought harem pants from wish on the 25th January and paid $9.73 through pay pal but I still have not received the item . I can't seem to get any sense out of them nothing works when I try and contact them and the phone number I got has been disconnected th order number is 600f267b1ffb266bd614c6b7 my email address is [protected]@outlook.com
Thank you from Denise Aitcheson.

i ordered an outfit for a wedding from wish .com and the outfit was too small i sent a email to them to ask for a refund as i would not receive another dress in time and the comment was the outfit i ordered was to what i ordered and they code not do anything for me it was a purple outfit and i am not sure why because there exchange policy is return before 30 days

On the 24th of feb I ordered an outfit from wish to wear to a wedding in april but it was to small sent a email for a return but they refused I explained to them it was to small and they sent email back that they would no refund I t because it was the size I ordered

Was trying to figure out why the prices keep changing between choosing something to buy and then adding it to my chart. Then I ran across this website. Wish.com is coning people and that is a shame. There are a lot of pretty things I wanted to buy but deleted them all out of my chart after seeing the price changes. Crooked why to cheat on your customers and at the end what are they going to do when no one buys anything from them anymore? Go out of business! My only concern about that is if they are crooks then is by banking account safe? They do have all of our information. You just can't trust anyone now days