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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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D
1:02 am EDT

Wish mandolin

Dear sir, i ordered a mandolin from wish, on the internet, it wasn't that long that i received my parcel, 4/12/17, with the mandolin, by a courier . Who worked for ems, shipping, , when i answered the door the courier had a book to sign thati i received the parcel) as i went to sign it, instead of him passing me the parcel, he laid it on the railing of my doorstep which is 5 feet high, while he was holding the book for me to sign, the parcel fell to the ground, he picked it up and passed to me, and left, when i opened my parcel with the mandolin inside, it was broken at the neck 2 inches below the keys, it cant be repaired, if it could ii wold keep it and fix it myself, as i like the mandolin, so, i wold like a refund of my monies, as i was not to blame for the mishap, or a replacement of the same kind of mandolin, , i hope you can rectify this problem, it would be well appreciated, i intend to shop again at the wish site, , , ( ps i almost had it safe and sound), , oh well accidents do happen, thank you, dennis jessome, the tracking number is eu181637892cn ems52128445

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R
11:56 pm EDT

Wish several items

I ordered several items in Dec. When I got to looking, I noticed a lot of those were duplicated. I started sending emails that day wishing to cancel the duplicated items. They said wait until I receive them to do this. I asked for RMA, they told me they didn't use them. It is everyday a battle with them, , They keep telling me to go through my order history to refund. I made a picture of the items I sent back. I also have tracking number.
I could keep post all the crap they meet me through. They told me they did not receive it, then after several weeks back and forth they found it but say it to late for return, over 30 days.
I get 2 emails every day at least. For the first few months it was different people and now it comes from the same people but they can't read past the top line of email. Just ignoring anything in the body of emails.
I have all the emails, which total over 200 pages.
They have the items and they have my money. Wonder, if I could do anything to get my money back. This is theft. In all places in the US, IF they have both items and money, that would get you arrested.
If anyone could point me in a direction that work for me to get my money back,
Roger

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S
7:22 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Wish history files

I have some files that are not in my History File and I really need them to be. I have some from March 29, 30, 31 - 2017. I need them in my History File so I can report what is going on with each file.

1 record - 58d43aa01f8a6f5003b0c327
2 record - 58dc5b8790e5797fb4dc16c2
3 record - 58dc29edb6c586e7f4d7d043
4 record - 58dd75d1966b3fe4dec119e4
5 record- 58dda95d0c2a6e1b821fb3ee
6 record- 58dd80b9752e8ec4bc796675
7 record- 58de588e56595c1a9bc0cabc

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R
3:30 pm EDT

Wish I ordered 2 graffiti posters

This is the information order number 044921500006341896410 5999%%15,
amount 6.65 my last four of the card used 8701. I ordered it 4-8-17 My name is. Veronica Thomas I'm not sure what email I used, [protected]@yahoo.com or [protected]@listendreamthink.org.. please help me with this issue. I have been writing your company since 4-19-17 and they say it can't be found.

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D
1:37 am EDT

Wish there is no phone number I can call my account is blocked and I still haven't received a few items and I want my money back

There is no phone number I can call my account is blocked and I still have not received a few items and I want my money back. This is messed up the email contact is bull and won't sender questions or provide wanders it needs real ppl we can talk to I wa t a refund my money has to be returned to me credit card I spent $30 and why was my account blocked anyway

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Alicia Cass
US
Apr 24, 2017 8:33 pm EDT

With very 100 item not recieved please see how stupid they are afterrible putting a fraud or my account is have had for almost a year with no problem. All because I can't give them a picture of my credit card I use to place orders and pay with for wish.. I explained I use PayPal. Their reply well sorry your account then will stay blocked the email reply about my orders needing a refund is in the picture below.

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F
8:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish shower curtains area rug and 2 3 d clocks

My name is Howard Freeman on March 2nd 2017 i purchase several item with the credit card ending in xxxxx6385 i only received one 3d clock nothing else i spent 84.50 i haven't received anything else i sent the picture of my credit card. Still no respond i want my dam money back or my item i purchase. Oh did I mention when i look at the history page it says refund b.s. dont believe the hype.

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Y
7:19 pm EDT

Wish credit card fraud

I ordered 3 items last fall wich took forever to finally get in.
Today, I just noticed that since this february recurring transactions appears on my credit card from wish.com..

since my sh***y experience last fall, I never, and never will again, order anything elsefor them.

now, I need to contact them and nothing.. I can't remember my password and I tried to reset it like 10times without ever getting the email..

I called the phone, it's a recording..

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K
6:43 pm EDT

Wish products are nothing like what I ordered...

Cheaply made...Dose not look like what I saw on the website...And I want a full refund😕😡😡😡😡😡😡 these sellers are tricking people with false advertising! This is exactly why i don't shop online😭😭😭😭😭😭😭😭😭I want all my money back...This is garbage! Wasted my 150$
These sellers should be held to a truth in selling law..That prohibits them from deceiving the public with fictations pictures of merchandise you are not going to be receiving! FULL REFUND DEMANDED

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E
6:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish clothing I purchased but never received

I've ordered a lot of things from Wish and although I received most of my orders there are several that I still have not received. So I'm wondering what's going on I'd appreciate a response as soon as possible please . I like ordering things from this site but I'm a little disappointed in not receiving my merchandise and no emails to check and see if I've gotten rhem like there was at first so I'd like to know what the problem is since the items are already paid for. Please respond as quickly as possible. Thank you

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J
2:07 pm EDT

Wish Hello i'm christine sifa. I'm complaining about my order of january 24, 2017 delivered at this address 20783 silver spring maryland

Hello I'm Christine Sifa. I'm complaining about an order that I made since January 24, on my detail of order shows that my order were delivered on March 04, 2017 at 20783 Silver Spring Maryland and this address was not the one that I put on my order, I tried to call you guys but nobody is responding or willing to talk to me. The last four digit of the credit card is 1112 it was a visa and it zip code is 20904. Here my number [protected] and the number of my order is 5887d7b0eb95d5d1872c096d

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H
12:23 pm EDT

Wish wish

I want my money or the other i purchase. I have purchase several item on March 2, 2017 i only received one When I e mail wish the respond was the merchant had a problem with my credit card how when i received one of the item I order. I was ask to provide the last for number of the. Card i used when i purchase. The order wish were xxxxxxxc6385 still no item nor response from Wish.

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T
9:09 am EDT

Wish recurring payment charges a one time purchase

Im super pissed with this company. I got two reoccurring payments taken off my credit card and now I've been overdraft twice because of a one time purchase now im over 150 dollars in the red at my bank thanks to you people.fix this or I'm sueing! I'll never shop with wish or any affiliated companies. You are terrible, terrible people. And the quality of the products you sell is terrible.

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K
2:23 am EDT

Wish bestellings-id: 589b593c92a138383cfde901

I ordered a camera on Wish 8 februar 2017.
Februar 9, I got email confirmation that my order was send to me.
You can see the emailconfirmation in the uploaded pictures.
Until now I never recieved my order.
if I want to contact Wish by the email, it is not possible.
I get the error page as you can see in the uploaded pictures.
Contacting Wish is impossible.
I get very angry!

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U
8:52 am EDT
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Wish usb thumb drives, waiting nearly 1 month for delivery

I purchased 2 each 3TB thumb drives. payment was withdrawn from
my banking account on 21 March 2017. Item was purchased using credit card number xxxxxxx4818. Item was purchased using a temporary email address which Is no longer accessible.
tracking # is s587079395924772. I left a message on the wish.com voicemail. Please respond to my voicemail.

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T
6:13 am EDT

Wish navigation car radio

I made the order for the above mentioned item in January but yet to be deliver to me.
payment paid visa card - Adefunke Sokunbi ogunsola
Date -17/01/2017
reference on bank slip is [protected]
Amount-103 euro
my info;
John Adesanya
Aambeeldstraat 6,
2800,
Mechelen.
Belgium.
email- [protected]@yahoo.com
GPS Navigation 2Din HD Car Stereo MP3 Player Bluetooth FM Radio iPod TV + Camera

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F
10:02 pm EDT
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Wish car scanner

01/12/2016 date sent
order number: [protected]
[protected]@yahoo.com
[protected]@gmail.com
request a refund

we received car scanners after 6 weeks so when we found out none of the scanners we ordered did the main australian cars like promised.ihave been trying to send back for a refund as it was over 300 dollars came out of my account. now they keep saying go to order history where the car scanners have been taken off.

and i am sick of go around in circles trying to get a refund

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V
9:06 am EDT

Wish a blouse.

The product was ripped when it arrived. I read that I have to pay postage to send the item back. You can't get anyone to answer the phone to discuss this problem with. I will NEVER purchase any product from this company again. I want a refund. I do not want to deal with this company again. I have already ordered two other items. I really will be surprised if they arrive or if they do arrive I will be surprised if they are in working order. This company does not seem to be reputable.

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C
11:37 am EDT

Wish delivery

I order about 20 things within the space of 3 days and they all were suppose to be delivered between March 23 to April 26 and I have only received 2 things and one of my profuct told me to contact support so this is another reason why I am contacting you and notmally when I order things they come before the date but this time they are not coming and it has been a month for some product and they are still not here

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B
3:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish earrings I have not received on the 12th of april at 2:19pm as what my order history says

My order history's says that the earrings that I have ordered March 24 this year says they have arrived April 12 at 2:19pm, but I never received them . Why is that ? This is ridiculous . First time I have had this problem and I ain't too happy about it ! My tracking code #LW056346250CN . I better get my money back or another pair . This is why I have always been iffy to shop online . smh

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C
7:01 am EDT

Wish restricted my account

I had a order at Wish, when I noticed they changed all the delivery dates the day the items were due without telling me why I asked and was told the items were indeed past the original date and would be refunded. The next day when I tried to access any notices or reply to any sellers questions I discovered I was restricted from my account. Wish asked me to send them a physical photo copy of my credit card and my bank statement before they could unblock my account? I refused to do so because asking for that is actually illegal! On emailing a rep from the company I was told I violated a term or condition and that is why I am restricted but when I asked what term I have violated I get no reply, and what does that have to do with my credit card and banking info? |Now I can not get the refunds they promised or even cancel an order?

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Angel Li
US
Apr 20, 2017 10:10 pm EDT

Yes, i got the same experience too. It's an illegal action. Anyone had the same experience?

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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